What's the difference?
The bZ4X was the first of a new era for Toyota.
The Japanese carmaker has had a lot of success with its hybrid technology which it pioneered back in the late 1990s. However, it took all the way until 2024 for its first fully electric car, the bZ4X, to launch in Australia (following a number of delays).
By this point Toyota was already late to the game, plus competition in the EV segment has been getting stiffer and stiffer.
It’s now mid-life facelift time and Toyota has thrown everything at the bZ4X. Read on to find out whether or not this has improved the formula.
Another day, another China-backed EV brand launches in Australia. This one, though, should be at least be vaguely familiar, with Smart having previously operated in Australia about 15 years ago, back when it was a Mercedes-Benz sub-brand rocking the tiny and clever Smart ForTwo and ForFour.
Mercedes is still involved, though now as a 50/50 joint venture partner with Chinese giant Geely, though the new Smart family is not being delivered by either company, and are actually being distributed by Mercedes’ biggest global dealer group, LSH Auto.
All of which is a load of information you don’t really need. But you should know, as a result of all that, the brand is promising a fleet of semi-premium EVs designed in Germany and built in China, with the Smart #1 the first to touch down in Australia.
Oh, and they pronounce the “hashtag” part of the model name, but I just can’t see that strategy becoming part of the Australian lexicon.
Anyway, part-Chinese, part-German and all electric. So should the #1 be on your EV shopping list?
When the bZ4X first launched it was already late to the game and blended into the background too much. However, this update has dramatically improved its appeal.
Despite this, the electric mid-size SUV segment is incredibly fierce and it’s hard to not get caught up in glitzier rivals like the BYD Sealion 7, Tesla Model Y and Zeekr 7X.
It’ll be interesting to see whether the Australian public reacts to this update and if it draws in more punters.
It’s easy to get lost in marketing hype, but — based on first impressions — the Smart #1 does what it says on the tin. This is a Chinese-built SUV that feels more premium than most, and one which is priced to tempt you from one of the German big three. The warranty isn’t good enough, though, and the multimedia screen can be infuriating, but it drives very nicely, especially on suburban roads.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
The exterior design of the bZ4X never really blew me away. It’s just sensible and not too out there. In saying that though, being sensible is no bad thing and can be seen as a positive for some buyers.
This facelift has brought Toyota’s new corporate look, including the hammerhead shark-like LED lighting signature. It already features on models like the C-HR, Camry and RAV4. In fact this update has made the bZ4X look more like an electric RAV4 than ever before.
I like the C-shaped daytime running lights but I’m not a fan of how the main headlight section is now separate. I prefer how they looked before.
The black wheel arch cladding is now also glossy and not matte. Sure, this looks great right now, but it likely won’t be long until it unfortunately gets scratched.
Inside, if you covered up the Toyota badge you could likely fool me into thinking this is a Lexus. The new 14.0-inch touchscreen is virtually identical to the one in models like the Lexus NX, RX and GX.
There are also plenty of premium-feeling soft-touch materials around the cabin. I’m not a huge fan of the grey and white two-tone interior, at least from a family-friendly standpoint, but thankfully you can get an all-black interior instead.
Another major design change with the interior is the new centre console. It now features two wireless chargers and a revised button layout. I particularly like it because it’s no longer covered in glossy piano black.
There is an impossibility pretty model in Smart’s new line-up, but the #1 ain’t it. While the #3 — which has also just launched — is a sleek-looking, coupe-style SUV, the #1 is a top-heavy small SUV that doesn’t shine from every angle.
Front-on, or from a front three-quarter angle, the #1 definitely works, with the brand setting out to remove unnecessary fussiness from the design, leaving smooth and rounded bodywork in its place.
There are no body creases or weird angles here, instead it’s a smooth, fluid-like design that flows from the front LED lights bar to the smooth shoulder lines to the matching light treatment at the rear.
But it’s at the rear where, for mine, the design begins to fall over. From that angle, the #1 looks skinny and top-heavy, especially when wearing the red hat of the Brabus model.
Still, eye of the beholder and all that.
Inside, though, the #1 kicks all sorts of goals, presenting as a properly premium-feeling EV space that’s swimming with technology and lovely cabin materials.
I particularly love the letterbox-style screen that replaces the traditional dashboard. It’s not distracting or overbearing like some twin-screen set-ups, but clearly shows you the key driving stuff you need when you’re on the road.
Side note, though, the massive central screen is super clear and lightning fast, but as usual you need to spend some (a lot) of time with it to figure out where all the functions are hiding, with most of the car’s key controls hidden within its labyrinth.
And side note two, the background graphics look like they were designed by a cordial-addled child, it is busy, cartoonish and out of keeping with the calm, grown-up nature of the #1’s cabin.
The front seats in the bZ4X are deliciously comfortable and supportive. They make long trips a breeze, plus the ventilation that’s standard on the AWD trim works well in the heat.
Despite this, I’m still not a huge fan of the driving position. You need to look over the steering wheel in order to view the almost windscreen-mounted digital instrument cluster. It’s a similar set-up to what Peugeot employs and is intended to reduce the amount you need to stray your eyes from the road.
I appreciate this but it just doesn’t work for everyone. Personally I need to jack the seat up more than I’d like in order to see the screen fully. When I do this my knees get in the way of the steering wheel no matter how I position it, which isn’t ideal.
The set-up in the related Solterra is a little better as it has a squared-off steering wheel instead of a traditional round steering wheel.
Going back to the digital instrument cluster, the content display on this is still rather limited. Thankfully, critical information like your current speed is displayed clearly, but having added customisation through more informative displays to toggle through or more themes would be a nice extra touch.
Moving across the larger touchscreen multimedia system is a welcome addition, but I didn’t think there was anything wrong with the old one. The user interface is still basic in a good way, meaning it’s hard to get lost.
A difference is the climate control features are now fully integrated into the touchscreen, save two physical dials that change the dual-zone climate control temperature.
While this means you need to press on the touchscreen to change certain climate control-related features now, a lot of these in the pre-update were touch-sensitive buttons on a panel under the touchscreen. Really, it makes no difference.
Wireless Apple CarPlay and Android Auto are still standard and work flawlessly with my iPhone 15 Pro Max. There are now also two wireless chargers, which is great if you want to charge your phone and your passenger’s phone.
However, they don’t work properly as they don’t offer any ventilation. They regularly make my phone overheat and stop charging, even on shorter trips. If you want to reliably top your phone’s battery up, it’s best to just plug into a USB port with a cable.
Looking elsewhere around the cabin, there is an adequate amount of storage, though some more would be nice. There are two decently sized cupholders, a small shelf under the centre console and a side-hinging centre console box. Like the pre-update version, there is still no proper glove box.
In the second row there’s plenty of legroom available for adults behind adults, though due to the placement of the high-voltage battery this leaves you with a knees-up feeling. This is common in a number of EVs, even some that are based on dedicated electric architectures, like the bZ4X.
Headroom also isn’t fantastic as the roof starts to taper back where your head is located. You wouldn’t want to be much taller than 180-odd centimetres back there. It’s also made worse when you recline the seat backrest.
Second-row amenities include air vents, heated outboard rear seats, USB-C ports, seatback map pockets, as well as a fold-down armrest with some cupholders and a tablet holder.
At the back there is a hands-free power tailgate which is rather slow to open and close and makes plenty of beeping while doing so. It's a classic Toyota on this front.
The bZ4X AWD offers 410L of boot space with the rear seats upright which is slightly less than the 2WD due to the added rear electric motor.
It’s a decent space but doesn’t stand out from the crowd. There’s some extra underfloor storage which is large enough to fit some cables and that’s about it. Unfortunately there’s no front boot.
Boot-related amenities include a cargo blind, a variety of hooks, as well as vehicle-to-load (V2L) capability using 220V/1500W AC inverter and a single household power socket. The latter allows you to power household appliances using the vehicle’s high-voltage battery.
Disappointingly there is no spare wheel, but this isn’t uncommon for EVs. You have to make do with a tyre repair kit, which is fine if you have a small air leak but pointless if you have a proper puncture.
The Smart #1 measures just under 4.3m long, just over 1.8m in width and around 1.6m in height, and it rides on a 2.75m wheelbase. And the perk of the Smart’s EV powertrain, the brand says, is Mercedes-Benz E-Class levels of space in the back seat, despite the #1’s diminutive footprint.
It’s a big claim, and while I didn’t break out the tape measure I can say the backseat feels plenty generous, and because the rear pew slides forwards or backwards by 15cm, you can choose whether you want more legroom or more luggage space.
Speaking of which, pop the auto-opening boot (by hitting the ‘a’ in the ‘Smart’ lettering, which I couldn’t figure out without help) and you’ll find 323 litres of space with the back seat as far back as it goes, growing to 411 litres with it pushed all the way forward. There’s also a 15-litre frunk.
Smart says the #1 weighs 1800kg, adding it will tow 1600kg — but I’m sure you can imagine the impact a heavy load will have on your driving range.
There are still only two trim levels in the bZ4X line-up – 2WD and AWD, the latter on test here.
Compared to the pre-update version, pricing has been slashed by up to $10,000, depending on the variant.
The line-up now starts at $55,990, before on-road costs, for the 2WD and extends to $67,990, before on-road costs, for the AWD.
This top-spec bZ4X AWD now undercuts the corresponding Subaru Solterra AWD Touring by $2000. These two cars are twins under the skin and are built in the same Japanese facility.
It also undercuts the top-selling Tesla Model Y Long Range AWD by $1000, which is a major feat. However, certain rivals like the BYD Sealion 7 Performance and Zeekr 7X Long Range are still cheaper but not all of them offer all-wheel drive.
With this update there’s now a larger 14.0-inch multimedia touchscreen, two wireless phone chargers, vehicle-to-load (V2L) capability, plus a hands-free power tailgate and heated steering wheel standard across the line-up.
This is above and beyond the standard LED headlights, roof rails, dual-zone climate control and heated front seats with electric adjustment in the 2WD.
The AWD brings larger 20-inch alloy wheels, a panoramic glass sunroof, a nine-speaker JBL sound system, digital rear-view mirror and ventilated front seats.
This is a lot of standard equipment and you can’t really complain because you’re getting all of this for less than before.
The #1 is available in three trim levels — the Pro+, Premium and Brabus — and pricing (before on-road costs) climbs from $54,900 to $58,900 and $67,900.
Brabus, by the way, was a lesser-known Mercedes-Benz tuning arm, a little like AMG, which should give you some idea of what to expect from the performance-badged models.
Anyway, that pricing is good enough to undercut key rivals, including the Volvo EX30 (from $59,990) and BMW iX1 ($78,900), and it’s drastically less than Mercedes-Benz's EQA 250 ($84,900), all before on-road costs.
Also firmly in the Smart’s favour is that there isn’t a cheap-feeling model among them, with even the Pro+ feeling properly well-equipped and premium.
Entry-level cars score 19-inch alloys, a panoramic roof, LED lighting, a powered tailgate and a 12.8-inch central screen with wireless Apple CarPlay and Android Auto, and a 9.2-inch digital dashboard. There’s wireless device charging and a decent stereo, too.
The Premium then adds matrix LED headlights, leather trim, a huge head-up display and a better Beats stereo, while the Brabus scores a unique interior and exterior treatment, better suspension and a launch control function.
While there have been a number of spec changes or additions with this update, even more tweaks have happened under the skin.
All versions of the bZ4X now make more power and torque. The AWD’s dual electric motor set-up now has a total system output of 252kW (+92kW) and 438Nm (+101Nm).
Like the pre-update version, the bZ4X AWD offers 'X-Mode' off-road drive modes, crawl control, as well as downhill assist control. However with 20-inch alloy wheels as standard, I doubt these will be taken off the beaten track very often, if at all.
There are two drivetrains on offer here - one shared across the Pro+ and Premium, and another delivering the prodigious power of the #1 Brabus.
The first shared option is a single rear motor that delivers 200kW and 343Nm, which is enough to knock off the sprint to 100km/h in 6.7 seconds. Top speed for all models is listed as 180km/h.
The Brabus, though, adds a motor at the front axle, giving it AWD, which ups the outputs to a punchy 315kW and 543Nm, dropping the sprint to 100km/h to a very fast-feeling 3.9 seconds.
It’s a single-speed EV transmission in each, which means smooth, constant power delivery with no traditional ‘steps’, and all get 'Eco', 'Normal' and 'Sport' drive modes, though the only thing they impact is the accelerator response.
You can add weight to the steering, but that’s a separate item accessed elsewhere in the screen’s sub-menus.
Another big under-the-skin change with this update is Toyota has fitted the bZ4X line-up with a larger 74.7kWh lithium-ion battery pack.
As a result this EV has more range. The AWD now offers up to 517km of WLTP claimed range (up from 411km) with an official energy consumption figure of 16.0kWh/100km.
During my largely urban testing over the Christmas break I saw an average energy consumption of 14.4kWh/100km. In fact, on one particular trip into the city with minimal traffic I saw an average energy consumption of 10.5kWh/100km. This is incredibly low for an all-wheel drive EV and almost Tesla-like.
Using my as-tested energy consumption figure, the bZ4X AWD has a theoretical total range of 518km.
The Type 2/CCS combination charge port remains on the left-hand front wheel arch which is fine because it’s kerbside, but at some public charging stations it can be hard to connect the cable without having it run up against the front bumper.
Speaking of charging, the maximum AC charging rate has now been upped all the way from 11kW to 22kW, which is a fantastic update. This now allows for a 10 to 100 per cent charge in 3.5 hours.
While peak DC fast-charging unfortunately is still capped at 150kW, Toyota claims it can remain at a higher charge rate for longer now thanks to reworked battery thermal technology.
A fast charge from 10 to 80 per cent is now meant to take 45 minutes. It would be good to see quicker charging because many of this car’s rivals are faster and this can make a world of a difference during long road trips.
All Smart #1 models share the same 66kWh battery, but how far you can travel between charges comes down to the trim you choose, with the WLTP driving range either 400km, 420km or 440km. The Brabus, of course, covers the least ground between charges, owing to its dual-motor set-up and amped up power outputs.
When it comes time to plug in, all models are equipped with 150kW DC fast-charging capability, and when plugged into said charger, you can expect to go from zero to 80 per cent charged in less than 30 minutes.
There’s also 22kW AC charging on board in the Premium and Brabus models, which means you can use three-phase power, but plugged into a regular 7.4kWh home wallbox should see you go from zero to 80 per cent charged in 7.5 hours, which means overnight charging should work a treat.
The bZ4X AWD was never a slow car to begin with but the added oomph is welcome.
While it's not overtly noticeable in everyday driving, when you mash the throttle at the lights you're pinned back in the seat a lot more than before.
Despite this, it still doesn’t feel like this car wants to be driven quickly. If you drive with a docile right foot, the bZ4X is a supremely comfortable vehicle that’s relaxing and easy to drive.
There are a number of regenerative braking modes to select from by using the steering wheel-mounted paddle shifters, but none of them offer a one-pedal driving mode. This means you need to use the brake pedal to come to a complete stop.
As a result, this car’s driving experience is more like a combustion or hybrid vehicle, like the RAV4. This can make the transition to an EV easier if you’ve never driven one before.
The steering feel in the bZ4X has a noticeable weight and heft to it which feels nice when you’re zipping around on urban streets. It also feels like the steering wheel is actually connected to the wheels rather than the overly assisted and light steering systems in some of its rivals.
Where the added steering heft can feel a touch annoying is when you’re doing a tight parking manoeuvre. This car is longer than you think, meaning you may need to do three-point turns more often.
Speaking of parking, the bZ4X’s surround-view camera system is detailed and high-resolution, which is a great piece of mind. The semi-autonomous park assist is also fantastic as it can detect and park the vehicle within painted lines, rather than just slot it between two parked vehicles.
Adding to the comfort factor is this car’s ride, which is a major highlight. Despite the large 20-inch alloy wheels, the suspension does a great job at softening bigger bumps and small road imperfections.
There is little that upsets the interior ambience in this car, making it a serene place to be regardless of where you’re travelling. For an EV you’d expect more tyre and wind noise given there’s no engine to drown the noise out, but Toyota has seemingly done a great job of insulating the cabin and choosing suitable tyres.
The #1 and its sister car, the #3, might share powertrains and batteries, but they are designed to drive very differently. The #3 is the sporty one (always code for a firmer ride), while the #1 is supposed to be softer, more comfortable and more city-friendly.
That’s the theory, at least. In practice, I have no idea. My time behind the wheel of the #1 was limited to its most fire-breathing model — the Brabus, which also scores its own suspension components — and soft is not a word that comes to mind once you’re strapped in behind its bright red seatbelt.
It begins with those bonkers power outputs, 315kW and 543Nm, which deliver genuine push-you-back-in-your-seat acceleration every time you stand on the go pedal.
Better still (well, I think so, at least), is that activating its sportiest 'Brabus' mode also unlocks a deep Abarth-style burbling soundtrack that rises and falls with your inputs.
But like most performance EVs, you can also dial the drive experience right back. In its softer drive modes the #1 Brabus feels calm and comfortable and not overly reactive, which makes sense, given the only thing the Brabus mode changes is accelerator sensitivity.
The result, though, is a car that you can tootle around in silently when you want to but hides a nuclear weapon under your right foot when you want to unleash that part of its personality.
Downsides? It’s got plenty of point-and-shoot power, but in the few corners we managed to find in it, it didn’t quite live up to the all-out-performance badge. There’s a bit too much movement in the body — a symptom of its near-2.0-tonne weight — and it doesn’t feel entirely engaging.
A couple of important caveats, though. We didn’t get long behind the wheel of the #1, and the dull-as-dishwater prescribed drive program revealed little about its true performance potential. So, we’ll have to wait until the model is properly through the CarsGuide garage to give you a deeper dive on this one.
The updated bZ4X still has a maximum five-star ANCAP safety rating based on testing conducted on the pre-update car by Euro NCAP.
Toyota has notably now made the full safety suite standard across the entire line-up.
Previously the 2WD missed out on features like blind-spot monitoring and a surround-view camera, among others.
As standard there are eight airbags, autonomous emergency braking (AEB), rear cross-traffic alert, lane-keep assist, adaptive cruise control, driver attention monitoring and traffic sign recognition.
There’s also connected services with SOS emergency calling, plus automatic collision notification, vehicle insights and charge station search available with a smartphone companion app.
All of the safety systems operate in a seamless manner and don’t interrupt the driving experience unless they actually need to. This is becoming increasingly uncommon.
Full credit to Smart on this one, because the #1 comes with a pretty stacked active (crash avoidance) safety tech list, and though our test drive was far from exhaustive, only the speed limit warning (which you can switch off) felt overly intrusive, with the rest just sort of humming away in the background.
The full package includes things like adaptive cruise control, lane keeping assist, traffic-sign recognition and the aforementioned speed limit warning. There’s also AEB, along with seven airbags, all of which has earned the #1 a five-star Euro NCAP safety rating.
As standard there is a five-year, unlimited-kilometre warranty which is fine but does not stand out for the segment anymore.
However, if you service at one of Toyota’s 260+ dealers around Australia when required, warranty coverage for the high-voltage battery can be extended all the way out to 10 years.
Logbook servicing is required every 12 months or 15,000km, whichever comes first, and the first five services are capped at $180 each. While the pricing in classic Toyota fashion is competitive, the 12 month intervals aren’t (in the EV space). The standard is now closer to 24 months.
As part of the ownership package owners get Mode 2 and Mode 3 charging cables. The 'Toyota Go' loyalty programs also allows for the choice of a complimentary 7.0kW home charger or 12-month Chargefox subscription.
Warranty is a definite soft spot, with LSH Auto offering five years or 150,000km, whichever comes first. For reference, other Chinese newcomers include Chery (seven years) BYD (six years) and GWM (seven years), while MG has just shifted to a 10-year warranty.
Still, service intervals are 12 months/20,000km, and you should be able to take your Smart to any LSH Auto Mercedes dealership (in Melbourne, Brisbane and Sydney) or either of the Smart dealerships in Sydney or Brisbane.
Service cost for the first four years averages $611 per workshop visit for the Pro+ and Premium (worth noting the fourth service is a big one) and $780 for the Brabus. Not particularly small numbers.