Subaru Outback VS Mazda CX-9
- Strong value
- Great practicality
- Lots of safety tech
- No hybrid option
- No turbo engine
- Not as fun as some rivals
- New 10.25-inch display
- Seven-seater's versatility
- Comfortable ride
- Expensive AWD option
- Six-seater's compromises
- Older ANCAP safety rating
It never used to be like this. Families used to choose a station wagon or estate car because that body style was the smartest choice. Maybe not the most desirable choice, but wagons were, and always have been, pragmatic.
And then SUVs came on the scene. People thought they needed these stylised hatchbacks to sit higher in traffic and live out their “weekend warrior” image. Oh, those “active lifestyle” types. And in recent times, SUVs have become the go-to – accounting for half of all new vehicle sales in 2020.
But the Subaru Outback 2021 is here to stand up to those wannabe SUVs, with its own take on the up-high recipe. Admittedly it’s not like the Subaru Outback approach to the SUV formula is new – this is the sixth generation version of the venerable high-riding wagon, but this new model is apparently more SUV than ever. Subaru Australia even calls it a “true blue, mud in its blood all-wheel drive SUV”.
So does it have what it takes to stand out in the crowd? Let’s dive a little deeper and find out.
|Fuel Type||Regular Unleaded Petrol|
The second-generation Mazda CX-9 may have been on sale in Australia for nearly five years now, but it remains the second best-selling large SUV using unibody construction (as opposed to old-school, off-road-focused body-on-frame).
That said, it is getting on a bit, so Mazda’s given it an update with a twist for 2021, hoping to inject a little bit more life into its flagship model.
And when we say twist, we mean it. After all, who would’ve thought there’d ever be a six-seat CX-9? Well, we’ve checked it out to see if it’s the version we needed all along. Read on.
|Engine Type||2.5L turbo|
|Fuel Type||Regular Unleaded Petrol|
The sixth-generation, 2021 Subaru Outback has incrementally improved the large wagon-slash-SUV, with a number of important steps forward including better safety tech, a more powerful engine and smarter cabin. A turbo or hybrid powertrain would sweeten the deal even further.
I don’t know that you’d really need anything other than the base model Outback AWD, which seems like a truly great value offering. It’d be our pick of the range.
The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.
That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.
But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.
It’s an all-new car. It doesn’t necessarily look like it, and in fact – to my eye – it’s not as attractive as the fifth-generation model, which was an expert in being inoffensive, where this model has a few more design-lead changes that might divide opinions.
You won’t mistake it for anything other than an Outback, as it has that typical rugged high-riding wagon look that we’ve come to expect from it. But it’s almost like this is a facelift rather than an all-new car.
Like, literally – the features have all been cinched back at the front, and the wheel-arches have been tweaked so they stand more at attention… it literally looks like an age-denying citizen’s approach at looking younger. A bit too much Botox? Tell us what you think the comments below.
But there are still smart design highlights, like the roof rails with integrated roof racks that are stowable/deployable in the base and top models, while the mid-spec model has a fixed roof rack system.
The fact all models have LED lighting all-around is nice, while the 18-inch wheels… well, none of them are to my taste. To me, they just aren’t as youthful as some of the other elements of the car are trying to elucidate.
And the rear-end treatment? Well, that’s the only spot where you’re most likely to confuse it with another car… and that doppelganger would be a Forester.
On the inside there are some really nice design changes, though. Check out the interior pictures below.
Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.
That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have.
And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!
Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).
The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.
Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.
The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.
Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.
Subaru has taken some pretty big steps when it comes to changing the interior of the Outback, with the most prominent change being front and centre of the cabin – that huge new 11.6-inch touchscreen media system.
It’s a really interesting looking piece of technology, and like the existing media screen in the Outback, is crisp, colourful and offers quick response times. It’s something that takes a little bit of getting used to – the fan controls are digital, for instance, but there are buttons either side of the screen for temperature control – but once you’ve spent some time with it, you’d be surprised just how intuitive it all is.
The Apple CarPlay worked a treat, connecting up without hassle. And while it isn’t wireless CarPlay, we haven’t yet tested a car with that tech that’s worked as it should… so, yay for cables!
There are two USB ports below the screen, and two additional charging ports in the back seat centre section as well. That’s good, but there’s no wireless charging pad at all, which isn’t great.
And while the big screen has done away with the multiple screen layout and the huge number of buttons in the old car, the new one still has a number of buttons on the steering wheel, which are easy to learn too. I had some trouble acclimating to the blinker stalk, with the one-touch indicator trigger seemingly being a bit too hard to activate at times. It’s a quiet “ticker”, too, so there were a few times when I was driving with my indicator on for ages without realising it.
Storage is mostly really well considered in the Outback, with bottle holders and storage sleeves in all four doors, plus a pair of cup holders between the front seats (they are a little large if you prefer a small takeaway coffee), and in the back there’s a fold-down centre armrest with cupholders, too.
The front also has a small storage section below the media screen (not quite large enough for a large-format smartphone), plus there’s a covered centre console bin, and the dashboard design may have been inspired by the RAV4, as there’s a neat little rubberised shelf in front of the passenger where you could put a phone or wallet.
In terms of space for occupants, taller people will be fine in the front or the rear. I’m 182cm or 6’0” tall, and I managed to find a comfortable driving position, and was able to sit behind it with ample knee room, toe room and head space, too. The width is great, too, with plenty of room across the cabin. Three of me could easily fit side by side, but if you have children you’ll be happy to know there are two ISOFIX and three top-tether points for baby seats.
The back seat occupants should be kept happy as there are directional vents in all grades, while the top two specs score rear outboard seat heating, too. Nice.
There are some other nice inclusions for rear seat occupants, including recline adjust for the backrests of the seats, and the seatbelts are set in such a way that they should never get in the way when you lower the back seats down (60:40 split fold, actuated by triggers in the boot area).
Speaking of the boot space, there’s plenty. The new Outback offers 522 litres (VDA) or cargo capacity, with is 10L more than before. Plus, as mentioned, the seats fold flat to allow 1267L of luggage capacity.
Equivalent mid-size SUVs priced close to the Outback can’t match it for practicality, and the cabin’s look and feel is greatly improved over the previous model. It’s a very nice place to spend time.
Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.
All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.
But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.
I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.
One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.
Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.
The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.
And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.
Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.
There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.
All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.
Price and features
The Subaru Outback range remains a value-focused option for customers out there who want a lot of car for their money.
It still starts under forty grand in sixth-generation guise, though prices have gone up somewhat compared to the old model, which Subaru says is justified by additional equipment and safety technology.
All models have the same powertrain, so it’s purely gear and goodies that separates the three variants: the entry-level Outback AWD ($39,990), mid-range AWD Sport ($44,490) and top-spec AWD Touring ($47,490). Those prices are MSRP/list pricing, before on-road costs.
Now, here’s a rundown of the range.
The base model AWD comes with 18-inch alloy wheels and a full size alloy spare, roof rails with stowable roof rack cross bars, LED headlights, LED foglights, push-button start, keyless entry, electric park brake, rain-sensing wipers, heated and power-folding side mirrors, fabric seat trim, leather steering wheel, paddle-shifters, electric adjustment for the front seats, rear seats with manual recline, and a 60:40 split-fold rear seat with boot release levers.
The AWD entry-level car – and both the variants above – have a new 11.6-inch touchscreen media screen in portrait layout, which incorporates Apple CarPlay and Android Auto smartphone mirroring tech. There are six speakers standard, as well as four USB ports (2x front, 2x rear).
The next model up the range is the AWD Sport, which – like the Forester Sport model – gets a number of aesthetic changes to help split it from its stablemates.
They include model-specific dark 18-inch wheels, black exterior trim changes, fixed roof rails, a power tailgate, water repellent interior trim with green stitching, heated front and outboard rear seats, sports pedals, light-sensing headlights (auto on/off) and it gets sat nav as part of the media screen, too. This grade scores a front view and side view monitor for parking/low speed driving, too.
The top-end AWD Touring has a few luxury-focused extras over the other grades, including an electric sunroof, Nappa leather interior trim, a heated steering wheel, auto dipping passenger side door mirror, memory settings for driver’s seat, satin finish door mirrors, silver highlight roof rails (with stowable crossbars), and gloss-finish wheels.
The interior also upgrades the stereo in this grade to a nine-speaker harman/kardon setup with subwoofer and single CD player. All grades have DAB+ digital radio too.
All grades have an array of safety technology, including a driver monitoring system that will warn you to keep your eyes on the road and monitor for signs of drowsiness, and in the top-spec model includes face recognition that can adjust the seat and side mirrors for you.
All models come with a reversing camera, Subaru’s EyeSight forward facing camera system that incorporates AEB, lane keeping, adaptive cruise control and more. There are full details on the safety systems and their operability in the section below.
Things missing from any grade of Outback? It would have been nice to have a wireless phone charger, and there are no traditional parking sensors, either.
Overall though, there’s a lot to like across multiple grades, here.
If you’re interested in colours (or colors if you prefer), then you might be intrigued to know there are nine colours available. Two can’t be had on the AWD Sport grade - Storm Grey Metallic and Crimson Red Pearl – but it can be had in any of the remaining colours, as can the other trim levels: Crystal White Pearl, Magnetite Grey Metallic, Ice Silver Metallic, Crystal Black Silica, Dark Blue Pearl, and the new Autumn Green Metallic and Brilliant Bronze Metallic.
The best news? None of the colour choices will cost you any extra money!
The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.
Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.
The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.
Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.
While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.
The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.
As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.
Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).
And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.
Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.
For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).
2021 Mazda CX-9 pricing before on-road costs
|Sport FWD||automatic||$45,990 (+$70)|
|Sport AWD||automatic||$49,990 (+$70)|
|Touring FWD||automatic||$53,490 (+$180)|
|Touring AWD||automatic||$57,490 (+$180)|
|GT FWD||automatic||$62,990 (+$1270)|
|GT AWD||automatic||$66,990 (+$1270)|
|GT SP FWD||automatic||$63,490 (NEW)|
|GT SP AWD||automatic||$67,490 (NEW)|
|Azami FWD||automatic||$66,190 (+$1297)|
|Azami AWD||automatic||$70,625 (+$1686)|
|Azami LE||automatic||$73,875 (NEW)|
Engine & trans
The engine in all Subaru Outback 2021 models is a “90 per cent new” 2.5-litre four-cylinder “boxer” horizontally opposed petrol engine.
The motor produces 138kW of power (at 5800rpm) and 245Nm of torque (from 3400-4600rpm). Those are modest increases – 7 per cent more power and 4.2 per cent more torque – compared with the old Outback.
It is only available with a “refined” Lineartronic continuously variable transmission (CVT) automatic, but all grades come with paddle-shifters as standard, so you can take matters in to your own hands – Subaru says there’s an “eight-speed manual mode”.
Towing capacity for the Outback range is 750kg for an unbraked trailer and 2000kg for a braked trailer, with a 200kg down weight for the tow bar. You can option a towbar as a genuine accessory.
Now, the elephant – or elephants – in the Outback are that it doesn’t launch with a hybrid powertrain, which means it’s falling behind the class leaders (yes, we’re talking about the likes of the Toyota RAV4, but even the Forester has a hybrid powertrain option!).
And the old diesel engine has been axed, plus there’s no six-cylinder petrol variant as there was in the previous model.
All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.
If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.
The official combined cycle fuel consumption figure – that’s the claimed fuel economy the brand reckons you should achieve across a mix of driving – is stated at 7.3 litres per 100 kilometres.
That’s pretty good, and it’s aided by the engine’s start-stop technology that even has a readout that tells you how many millilitres of fuel you’re saving when it’s active. I like that.
In our real world testing we saw a return – at the pump – of 8.8L/100km across highway, urban, back road and traffic jam testing. That’s not bad, but in similar driving in a Toyota RAV4 hybrid I’ve seen economy of about 5.5L/100km.
We assume Subaru Australia will add a hybrid version of the Outback at some point (like it has with the XV Hybrid and Forester Hybrid), but at this point in time, the petrol engine is your only choice.
Fuel tank capacity is 63 litres, and it can take 91RON regular unleaded.
According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.
And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.
We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.
While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.
For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.
If you’ve driven a previous-generation Subaru Outback, you’re not going to feel like this is unfamiliar territory.
That’s because this version, well, it sticks to the formula. Even if you’ve driven the new Forester, it might feel pretty familiar.
Much of that comes down to the engine and transmission. The 2.5L four-cylinder boxer is a strong engine, but not a punchy one. It offers good response and smooth power delivery for the most part, and it will push you back in your seat if you plant your foot, but not in the same way a petrol-electric hybrid or a turbocharged four-cylinder might.
And while there is still some Subaru “boxer” rumble from under the bonnet, it’s largely a pretty hushed place to be when you’re driving it in normal circumstances. If you accelerate hard you’ll hear the engine more, and that’s down to the behaviour of the CVT automatic.
Some people will hate it because it’s a CVT, but Subaru does a pretty good job with these transmissions, and in the Outback it’s as inoffensive as they come. And yes, there is a manual mode with paddle shifters if you want to take matters into your own hands, but for the most part, you shouldn’t really need to.
The steering is direct and offers good weighting and response, pivoting pretty well in corners while also allowing you to turn the car easily when you’re parking. There’s not much feel to the steering, but that’s not what this car is about, and thankfully the trademark Subaru visibility from the driver’s seat means it is easier to park than some other SUVs out there.
The ride is mostly good, with a supple character that is more about comfort than anything else. It’s a little more softly sprung and a touch underdamped than some people might like, meaning it can be a little wobbly or jittery depending on the road, but I think it’s the right balance for the intent of the car – a family wagon / SUV that has some potential off-road chops.
It is all-wheel drive after all, and there is Subaru’s X-Mode system – with snow/dirt and deep snow/mud modes – that should be helpful if you find yourself off the beaten path. I did some light gravel track driving in the Outback, and found its 213mm ground clearance to be plentiful, while the suspension was pretty well sorted.
As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.
The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!
And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.
The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.
Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.
And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.
What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.
Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.
There is no ANCAP crash test safety rating as yet for the 2021 Outback range, but it has a lot of the technology and safety goodies that customers shopping for a family SUV or wagon would expect.
As standard there is Subaru’s EyeSight stereo camera system that reads the road ahead, and it incorporates forward/front autonomous emergency braking (AEB) for vehicles that works between 10km/h and 160km/h. There's also pedestrian AEB (1km/h to 30km/h) and cyclist detection and AEB (60km/h or less), and it has lane keeping technology with emergency lane keep assist that can swerve the car to avoid impacts with cars, people or cyclists (approximately 80km/h or less). Lane departure prevention works from 60km/h to 145km/h.
All grades also get blind spot monitoring with rear cross-traffic alert, adaptive cruise control, a driver monitor camera that watches the driver and warns them if they’re not paying attention to the road or starting to get drowsy (the top-spec model’s version of this also includes seat and mirror adjustment memory based on your face!), plus there is speed sign recognition, too.
All grades have a reversing camera, while the top two specs have front view and side view cameras, but none have a 360-degree surround view camera. All models also have rear AEB, a system Subaru calls reverse auto braking (RAB) that can halt the car if it detects there’s something behind it when you’re backing up. It also doubles as reversing sensors for all grades, but none have front parking sensors.
And there are other elements to the safety matrix, including Lead Vehicle Start Alert (the cameras tell you when the car in front has driven off) and lane centring (to keep you in the middle of your lane), both of which operate between 0km/h and 145km/h, and there is adaptive high beam lights on all grades, too.
The airbag count for the Outback is eight, with dual front, front side, driver’s knee, passenger centre-front, and full-length curtain coverage.
ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.
Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.
The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.
All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.
A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.
Subaru doesn’t go beyond expectations in the mainstream class, with a five-year/unlimited kilometre warranty now par for the course.
The brand also has shorter maintenance intervals than some, with services scheduled every 12 months or 12,500km (most are 15,000km intervals).
The costs of maintenance aren’t that low, either. After an initial free checkup at one-month, the services cost: $345 (12 months/12,500km); $595 (24 months/25,000km); $351 (36 months/37,500km); $801 (48 months/50,000km); and $358 (60 months/62,500km). That averages out at about $490 per service, which is high.
If you’re worried about budgeting for that cost every year, you can bundle a service plan into your financing – a smart move, if you ask me. There are two options available: a three-year/37,500km plan and a five-year/62,500km plan. Neither saves you money over pay-as-you-go, but these plans also include three years roadside assist and the option of a free loan car when it comes time to service your own Outback. And if you decide to sell, you can pass that service plan on to the next owner.
Just make sure you don’t smash the windscreen – the camera system integrated into the glass means a new windshield is a $3000 part!
As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.
Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.