Hyundai I30 Problems

This is always a tough one, because there is no law that requires a carmaker to replace a car or refund the cost of its purchase. It comes down to negotiation between you and Hyundai. Hyundai has told you they will fix your car, and providing they do that they will have lived up to their responsibility, but I understand your concerns. I would suggest you lodge a claim with Hyundai with all the supporting information you can assemble, and trust that they will come good with a goodwill gesture that satisfies you.

A Golf with that mileage after just three or four years on the road is a bit of an anomaly. How has the car been used? Was it a delivery vehicle in a previous life? I’d be asking some tough questions and diving deep into the vehicle’s service history to find out how it’s been driven and serviced before taking the plunge, because that mileage is about double what I’d expect from this make and model.

The biggest potential reliability glitch with this car is the DSG transmission. While VW claimed that all the evils were fixed by the time the Golf 7 came out in 2013, experience suggests that there are still some examples of this gearbox giving trouble. Symptoms include a loss of drive, poor shift quality, shuddering on take-off and a gearbox that seemingly loses the plot on occasions.

And I’m afraid your alternative rings a few alarm bells as well. The Hyundai also uses a double-clutch style transmission and while it hasn’t suffered the litany of problems that the VW unit has caused over the years, it’s still a bit of an unknown quantity. Certainly, some customers seem to be unhappy with the unit in terms of its longevity and replacement clutch packs are not unknown.

Also, you seem to have a knack for finding cars with double the expected kilometres on board. I’d expect a 2018 i30 to be showing closer to 25,000km than the 50,000km on the one you’re considering. Cars with higher than expected mileage can be bargains, but you’ve really got to dig into their past to ensure they haven’t been abused or suffered from poor servicing.

Go for a car from a well-respected brand, such as a Toyota Corolla, Mazda 3 or Hyundai i30. All will give you economical motoring, low maintenance, and should hold their value quite well for the next couple of years or so.

$27,790 would be a good price. I wouldn’t pay any extra for the accessories you quote, I would want the dealer to include them. The protection packs are a dealer thing, so shop around to see what best suits you.

If she’s been happy with her Accent, then perhaps a Hyundai i30 Active would be a good bet. It has Bluetooth, a rear view camera and GPS standard, so ticks all the boxes.

There are lots of cars that would be reliable and within your budget, but none would have a turbo. Turbos are not the thing you want for reliability, and any you might find within your budget are more than likely to be old and to have been thrashed. I would suggest a four-cylinder model from a respected brand such as a Toyota Corolla, Hyundai i30, Mazda3 etc.

Unfortunately, you’re unlikely to get a manufacturer to pay for repairs on a car that is well and truly out of warranty (as a 2013 Hyundai, which came with a five-year warranty, is). The difference would be if the faulty radio was a pre-existing condition that Hyundai had been notified of before the warranty ran out.

It’s very unlikely that a car-maker would issue a recall for something like a faulty radio, as recalls are generally caused by safety-related problems and faults. But manufacturers do issue TSBs (Technical Service Bulletins) for non-safety problems.

I have heard of Hyundai radio units giving trouble, usually starting with a lack of volume and working their way up to no sound and then no power at all. The good news is that the trade knows about it and there are specialists who have a dedicated fix for these units. In the meantime, it would certainly be worth asking your Hyundai dealer if they’ll fix or replace the head-unit. For instance, since you’re obviously a Hyundai family, or if you were a long-time, repeat customer, you might find the dealership will listen sympathetically in order to keep your business into the future. But don’t go to the bank on it.

The Kia’s seven-year factory warranty is – and should be – a big selling point. But that’s countered by much more expensive servicing over the Hyundai. Keen driveaway pricing also works in the Kia’s favour, however. Frankly, both are great cars with lots of useable performance (they share the same engine, actually) and practical layouts.

So, it could come down to a philosophical debate: The i30 N Line sits one rung below the hero i30 version, the N. The GT, meanwhile, is the flagship Cerato, so you don’t need to explain to the neighbours why you didn’t buy the flashest one. But for a lot of buyers, a manual transmission is the gearbox of choice in quick little hatches like these, and only the Hyundai offers a six-speed manual or a seven-speed DCT. In the Kia, it’s the DCT or nothing.

The best approach is to buy a car from a well-respected brand, and stick with an Asian brand such as Toyota, Mazda, Hyundai or Kia rather than an European one. Models to consider would be a Toyota Corolla, Mazda3, Hyundai i30 or Kia Cerato.

There was recall notice in 2014 relating to the universal joint in the steering column, which could come loose and cause a knocking sound. Have a dealer check to see if your car is one of those affected. Another one in 2015 related to a software problem with the power steering.