Citroen C5 X vs Mercedes-Benz Eqa350

What's the difference?

This is a new take on the Citroen station wagon, and it’s an impressive one at that. It may not tick all the boxes, but it is a comfortable and practical car, with stunning design, decent equipment and a pretty agreeable price tag.

Now, just get that plug-in hybrid version in at a reasonable price please, Citroen.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

On one hand, the EQA 350 4Matic has the styling, interior presentation, forceful performance and handling prowess to make you forgive its very expensive price tag, especially when so many rival EVs are also so talented.

But there’s too much that’s ordinary about this Mercedes to justify its huge ask, including a lack of that final polish in the way it drives and rides.

Despite being a recent release, the EQA is already feeling beyond its age. For the money, the 350 4Matic feels out of its depth.

Citroen reckons the C5 X combines SUV, wagon and sedan design cues to make it a true crossover model. I reckon they’ve got a point, and while it’s certainly not as butch as some other crossover wagons out there, it’s not bashful, either.

I’m a massive fan of the assertive front end lighting design, the bold body lines that punctuate the bonnet and swoop backwards down the sides of the car, and the swooping roofline that dips away, almost like the iconic Citroen DS.

It’s quite a large car, too - at 4805mm long on a 2785mm wheelbase, it has a commanding presence, and it’s 1865mm wide (not including the side mirrors) and a rather sleek 1490mm tall. 

Of course it has some body cladding and black plastics to give that ‘rough and tumble’ appearance - and the rear features a couple of spoilers on the boot that help it cut through the air cleanly, and they look interesting as well.

Inside, there’s an almost-square steering wheel, which is interesting, and a pair of screens - a 12.0-inch touchscreen for your multimedia duties, and a 7.0-inch driver info screen. It looks and feels upmarket and pretty conventional in the cabin, so let’s see what the practicality is like.

A high-riding hatchback (its handy 209mm ground clearance is only 4.0mm shy of the GLA equivalent), the smooth and handsome EQA is like an EQC that’s been left in a tumble dryer for too long, shrinking into its smaller proportions.

Along with the EQA's obvious electric powertrain inclusion, differences compared to the GLA include a blanked-out grille, a redesigned bumper, fresh wheel styles and a full-width LED tail-light treatment. 

All add some character to the rather amorphous donor car.

The Citroen C5 X is almost as big as a Subaru Outback, and similar in size to a Kia Stinger. So it ought to have a bit of family-friendliness packed in.

Starting at the back, there’s a 545-litre boot capacity, with the kick-action, electronically controlled tailgate that you can also use the keyfob to open. It is a low, wide, quite squared-off aperture, meaning loading bulky items in should be a breeze. Just note that the roofline does taper down towards the rear, so bigger things will need to be pushed towards the seat backrests.

Or, if you’re really acting like a delivery van, you can drop the rear seats down to allow 1640 litres of cargo capacity. There are boot-mounted releases to drop the seats down, and there’s a floor mat in the boot, under which is a space saver spare wheel.

Back seat occupants are decently catered for. I’m 182cm/6’0” tall and I managed to sit behind my own driving position with plenty of leg and foot room - however, the sunroof does create a bit of a hump in the ceiling that you might bump your head on, and those with big feet or small children might want to take note that the sills in the door openings are very tall. A child could easily trip over them if they were clambering in the back in a rush.

Children will be covered with a pair of ISOFIX child-seat anchor points in the window seats and three top-tether restraints, too. There are map pockets, door pockets with bottle holders, a pair of USB-C charge points and directional air vents, too.

However, it wouldn’t be a French car without some kind of quirky cup holder situation, and the back seat has none - there’s no flip-down armrest to speak of. But the seat is exceptionally cushy.

Front seat impressions are good - and cup holders are present. They’re big ones, too - large enough for a big cuppa or a bottle of water, even, And there are door pockets with bottle holsters as well.

There’s an opening centre armrest box with a USB-C charge point, and in front of the interestingly designed recessed gear selector and parking brake, there’s another storage spot with a wireless phone charger, too. Nice.

Seat comfort up front is very good, with lots of adjustability (eight-way electric for the driver, six-way electric for front passenger) and heated front seats as well.

Scoring a big tick from me is the fact there are physical dials and buttons for the air conditioning and ventilation controls. But they’re in that glossy black finish, which shows fingerprints so much that it makes you feel self-conscious of being a walking germ farm.

The big touchscreen multimedia system has a few buttons and knobs, too - though the menus on screen do take some getting used to. It is highly customisable, so if you bought one you’d set it and forget it, but on first impression I struggled to get to grips with some of the nuances of the menus.

It does, however, have wireless or wired Apple CarPlay and Android Auto (with the media-feed USB-C port under the controls) and it goes full screen, too, while leaving enough space for other crucial elements. The graphics are nice and high-definition, and the 360-degree camera display puts  the “surround” view units in Peugeot models to shame. 

There’s also a configurable driver info screen, and a crisp and lovely head-up display as well. 

Like the second-gen (H247) GLA, the EQA sits up high, offering lofty seating. That’s core to this range’s appeal, making getting in and out a less acrobatic feat compared to smaller and lower EVs.

The cabin is very similar to many of the second-generation MFA2 transverse-engine/front-drive-based Benzes like the current A-Class. That means solid looking and feeling doors and dash, upping the sense of quality. Very on-brand stuff.

This is a very modern and inviting interior, with those aforementioned screens set within a large rectangular binnacle. To the centre there are the trio of turbine-style air vents that still bring a spark of joy to the cabin (as well as seriously effective ventilation), along with the row of metallic toggle switches; both provide pleasing, high-quality sensory experiences.

It can lean towards overkill with a trashy night-club ambience if restraint is not exercised with the (configurable) coloured light show dotting the EQA's cabin. 

Not to everybody’s liking, but thankfully you can turn that stuff off, so no complaining necessary here.

You wouldn’t call the EQA particularly spacious with its curvy roof, snug sports seating, high waistline, narrow glass areas and thick pillars, but even 200cm-tall people should find enough legroom up front. There’s a sense of cosiness rather than crampedness.

The 350 4Matic’s sports seats do a great job holding and caressing you in, providing excellent bracing through tight corners. Three’s ample (powered) adjustment, including for lumbar and lower-back areas, as well as enough support for thighs. The cushions themselves are typically firm yet comfy. And the seats look great. 

The driving position is superb, ahead of a set of vibrant digital instrumentation choices that run the gamut of tastes, with the 'Classic' dial-like look and minimalist settings (reminiscent of Saab in its essentials-only display) included, so as to not scare away traditionalists. There is also a 'Progressive' screen that’s colourful and techy, though the info presented is a lot to take in.

What may not please conservative Benz buyers are the cheap-looking plastics dotted throughout the interior, along with the rattles that are regular companions, especially over less-than-smooth roads. 

This has been a bugbear of all MFA-platform vehicles for more than a decade now, and while better than in some previous models, the EQA at $100K should possess vault-like build quality, not squeaky trim.

And when will that small and flimsy gear selector stalk be binned?

Our test car’s ‘Hey, Mercedes’ voice control system was erratic at best, barely providing any assistance and regularly annoying/entertaining with misunderstood responses and laughably limited functionality. Was our example glitchy? Perhaps.

Storage is good. And, ergonomically, everything’s within reach of the driver, but there’s a lot to take in, with scattered switchgear.

It’s also worth noting that, if you’re new to the MBUX multimedia system, taking the time to learn its many functions and capabilities is advisable, as it’s more logical and simpler than the intimidating first impression suggests. 

A deft thumb is required for the steering-wheel spoke-actuated tabs for instrument data, but even technophobes ought to master it all eventually. 

The central part of the screen can be swiped to access the vast array of features, including the excellent audio system and detailed vehicle control settings.

Further back, passengers sit up high, giving a wide view of what’s happening up front, while the backrest is angled at just the right position. 

There’s not much fun to be had sitting on the raised middle bit, and shoulder space is seriously limited with three abreast, but otherwise, even adults should find sufficient legroom and headroom – even with the panoramic sunroof fitted.

Deep door pockets, face-level air outlets, reading lights and a folding armrest are to be found back there, though the latter includes a flimsy slide-out cupholder set that’s not worthy of the brand. 

Because there’s a battery pack in the rear half of the EQA, cargo capacity shrinks from the donor GLA's 435 litres to just 340L, while dropping the 40/20/40 backrests extends that into the cabin for a 1320L load space. Note there’s no spare wheel, just a tyre inflation kit.

People don’t buy these small crossover Mercedes models for space or practicality – that’s why the GLB/EQB exist – but the EQA isn’t too bad for the urban demographic which wants/needs a compact, high-riding EV with impressive ground clearance.

Does it represent good value for the price? We’re not so sure.

Starting from $96,900, before on-road costs, the EQA 350 4Matic all-wheel drive (AWD) costs over $15,000 more the established EQA 250 front-drive version.

That’s a lot of dosh, even in the world of expensive EVs, given that’s nearly in Tesla Model 3/Y Performance, new flagship Kia EV6 GT and range-topping Hyundai Ioniq 5 Epiq (with change) territory.

These are bespoke electric vehicles in that they’re designed from the ground up to be electrified, not internal combustion engine (ICE) models modified to take electric motors and batteries, as the EQA is. It doesn’t take much imagination to see the popular GLA small-car/crossover behind the badge.

The same applies to the GLB-based EQB, which at least offers a seven-seat version in the base 250, giving it a unique selling proposition. The 350 4Matic benefits from no such advantage against its fierce volley of foes.

Additionally, the Mercedes must battle some pretty impressive yet cheaper ICE-based EV AWD rivals, including the Volvo XC40/C40 Recharge Twin fraternal twins, Polestar 2 Long Range Dual Motor and coming BMW iX1 xDrive30.

As the Stuttgart EV isn’t measurably ahead and is sometimes even behind these in performance, efficiency, range and charging capacity, its pricing seems needlessly steep.

Unfortunately, the 350 4Matic isn’t brimming with extra standard features to compensate, either.

Along with that second motor and AWD, your $15,200 premium over the 250 scores an AMG makeover inside and out, with an AMG Line Sports exterior treatment, 20-inch AMG alloys, AMG interior trim with synthetic leather and suede seat material, a leather AMG steering wheel, aluminium pedal covers and a top-stitched dash.

The 250’s optional 'Vision Package' is also thrown in, bringing a panoramic sunroof and surround-view camera.

You’ll also find dual keyless entry/go, electric and heated front seats, dual-zone climate control, ‘Hey, Mercedes’ voice control, a wireless smartphone charger, two 10.25-inch screens (for instrumentation and multimedia touchscreen), Bluetooth connectivity, wired Apple CarPlay/Android Auto, digital radio, satellite navigation, 10-speaker audio, ambient lighting, a powered tailgate and adaptive dampers.

On the safety front there are LED headlights with high-beam assist, autonomous emergency braking, blind-spot monitoring, lane-keep assist, adaptive cruise control, evasive steering assist and parking sensors all-round.

However, items that can dial up the glamour for potential buyers in EQA adverts, also cost thousands of dollars extra, such as a head-up display, hand gesture activation for several vehicle functions and the 'MBUX' augmented reality for navigation.

There’s a Wallbox from $1710 (before fitment) for personal parking-space charging, bringing a Type 2 AC Charger, 22kW single-phase and three-phase charging. 

A free Chargefox subscription is also part of the deal. But are all these enough?

Yes it’s almost 2023, but the Citroen C5 X model launching right now isn’t bringing anything new or exciting to the table in terms of what’s powering it.

Instead, it runs a 1.6-litre turbo-petrol four-cylinder engine that is also used in other Citroen and Peugeot models. No hybrid tech, no electric version yet….  But Citroen has stated it is keen to bring a plug-in hybrid model to the market. Hopefully, it comes soon.

The petrol motor used here is the brand’s PureTech 180 with Stop & Start, and it’s good for 133kW of power at 5500rpm and 250Nm of torque at 1650rpm. This isn’t a small car, but it is relatively light, weighing in at 1439kg (tare mass). 

However, it has a pretty small engine with low outputs for this type of vehicle. For context, the 508 from Peugeot has 165kW and 300Nm.

The C5 X has a standard fit eight-speed automatic transmission, and despite some SUV pretences, it’s a two-wheel drive, with power sent to the ground via the front wheels only.

That much-anticipated plug-in hybrid (or PHEV) uses the same petrol engine but adds an 81kW electric motor to the mix, for a combined output of 168kW of power and 360Nm of torque. Grunty.

The EQA 350 4Matic features an asynchronous motor and a single-speed reduction gear transmission under the bonnet, delivering 140kW of power and 385Nm of torque to the front wheels, and supported by a second, permanently excited synchronous motor located on the back axle.

'Dual E-motor' total outputs are 215kW between 7130-9506rpm up front and 5746-7661rpm for the rear motor, for a 520Nm torque total, from zero rpm. 

Drive is infinitely variable on both axles, for AWD capability. Tipping the scales at 2091kg (kerb), the 350 4Matic’s power-to-weight ratio is an impressive 103kW per tonne.

Result? Some six seconds is required to race from 0-100km/h, on the way to a 160km/h top speed.

The EQA employs a 66.5kWh lithium-ion battery pack fitted between the axles, with a maximum 11kW AC and 100kW DC charging capability.

Suspension is via MacPherson-style struts up front while a multi-link arrangement is out back. Steering is by electrically assisted rack-and-pinion.

If you see a brand-new Citroen C5 X in the showroom or on the street you’ll note that the sticker on the windscreen shows an official combined cycle figure of 6.0 litres per 100 kilometres. For a petrol engine, that’s impressive.

Now, whether you get near that will be determined by how you drive. Lots of city and urban driving could result in a higher figure - but it does have start-stop tech for the true traffic grind.

On the launch drive, which included a mix of different driving situations, I saw an on-display return of 8.5 litres per 100 on the trip computer.

Fuel tank capacity is 52 litres, meaning a driving range of 866km if you can achieve the official figure, or 611km if you average what I did on the launch drive.

Can’t wait for the plug-in hybrid version of this car; it has claimed efficiency one-fifth of the petrol version launching initially - yep, it sips a claimed 1.2L/100km… but of course that relies on you making sure you actually charge it up and use the 50km of EV driving range it is said to offer. We’ll cover it off in more detail when the vehicle launches locally, likely sometime in 2023.

Using WLTP figures, the EQA 350 4Matic’s official consumption figure is 17.9kWh/100km. Maximum range is rated at 400km.

At pick-up, our EQA was displaying a 395km maximum range availability. After 273km of a mix of city, urban and freeway driving, our car showed 47km of range left, which means we could expect up to 320km in real-world driving scenarios. 

That did include some performance testing, which tends to suck out the kilowatts, by the way.

Our trip computer showed the vehicle had consumed 20.8kWh/100km on average.

Like the EQB, the EQA offers varying levels of energy recuperation to help recharge the battery pack. In ‘D Auto’ it figures out the level of resistance automatically, but drivers can also choose to do this manually via ‘D+’ that provides coasting, ‘D’ that brings mild regeneration off-throttle, and ‘D—’ that activates maximising regen for close to single-pedal driving. These are paddle activated.

Cables for home charging with three-prong outlets are included – an eight-metre long one plus a five-metre public charging cable.

Mercedes says a 100kW DC charger will take an EQA from 10-80 per cent charged in 30 minutes, while an 11kW AC public outlet needs seven hours, and at home using a regular 3.0kW 10-amp socket requires at least 34 hours.

Mercedes also offers a Wallbox with up to 22kW charging capability for your home or office from $1710, not including installation. That drops the charging time to under eight hours, which is ideal for overnight-home or all-day work charging scenarios.

If comfort is your main priority when it comes to your new car, then the Citroen C5 X (or any Citroen, really) should suffice.

The brand says that comfort is one of its defining features - a pillar of why Citroen exists, if you will - and as the flagship model in the brand’s lineup, this should represent the ultimate in comfort. 

And it does. 

The seats - with triple-layer foam - play a big part. They’re wider than most seats and, while they don’t hold you in place like the buckets in a sports car, this isn’t a sports car. 

It also has acoustic glass front and rear to help make it feel more serene and ‘cocoon-like’ inside. There’s barely any wind noise, and just a touch of road roar over coarse-chip roads, but it’s far from noisy in the cabin.

Further, it glides along with relative comfort over bumpy sections of road, with the so-called Suspension with Progressive Hydraulic Cushioning all-but eliminating road surface intrusion into the cabin. 

The suspension has hydraulic cushions at the ends of the springs and dampers (but before the bump stops) that are designed to delete the little bumps in the road surface, while also helping lessen the impact of larger imperfections like potholes. And, with the launch being held in Sydney on yet another wet day, the suspension did a spectacular job. 

You can still feel the 19-inch wheels moving around a bit when you sink into a pockmark, but the way it feels from the driver’s seat is very good. I didn’t get to play passenger on this launch drive, but the seat of the pants vibe I got was that all occupants will be cosseted nicely. 

That tendency towards relaxed movement is reflected in the handling of the car, too. It’s not a corner carver. You can engage Sport mode - which adapts the powertrain (engine and transmission calibration and sensitivity) and also the steering weight, if you really want to.

On the engine - it is perky enough in Sport mode and can do the 0-100km/h sprint in 8.1 seconds, according to Citroen.

This powertrain should really be categorised in the ‘comforting’ rather than ‘compelling’ category. It’s not a bad engine - but you can feel the weight of the car is holding it back, and it particularly feels a bit sluggish from a standing start. I also noticed a bit of vibration through the car under full-throttle acceleration, too. 

But honestly, unless you were trying to duck through a gap in traffic, you’re not likely to spend much time with your foot pinned to the boards in this car. 

I love and admire that this isn’t a car designed to be sporty. It isn’t trying to be that. The PHEV version will be more of a driver’s tool, with an adaptive suspension system and more power and torque. But honestly, I’d be happy with the C5 X as it is, because it’s just a lovely car.

Probably the most impressive thing about the EQA 350 4Matic is how effortless, easy, and fun it is to drive, whether around town or out on the open road.

Slot the flimsy drive selector to D and this wastes no time moving off the line, streaking past 100km/h even more swiftly than the 6.0s official time suggests. 

The Mercedes powers along with strong acceleration available at all times. With such instant torque on tap, this is a treat weaving through traffic, zipping into rapidly closing gaps like a little go-cart.

At slower speeds, even in slippery conditions, the 350 4Matic feels glued to the road, possessing tons of grip wearing Pirelli P Zero 235/45R20 rubber, to help it carve through without breaking a sweat, pulled along by endless torrents of torque. Just a slight flex of your right foot has this car bounding ahead in no time.

Armed with nicely weighted and responsive steering and a planted yet agile chassis, all the makings are present for a premium electric hot hatch experience. 

However, there’s just a bit too much weight, which seems to manifest itself in somewhat top-heavy handling at higher speeds or through fairly tight corners. 

In such conditions, the Benz feels a bit nervous and a tad skittish, and not quite as composed as we’d hoped.

Disappointingly, while there’s regenerative braking using the steering paddles, it doesn’t quite bring the car to a full stop, but instead slows it down with enough force to wipe off most but not all of the speed. You can’t rely on full stop/go single-pedal braking, then.

Finally, there’s the suspension’s ability to cope with our patchy road surfaces. Over big bumps, ride comfort is fine, but smaller-frequency ones are all-too-often felt. 

There’s an underlying firmness to the chassis tune that’s in keeping with the EQA’s German heritage, but we expected more suppleness and isolation in a high-riding SUV equipped with adaptive dampers.

Plus, there’s more tyre/road noise than we’d like.

So, as a sprightly urban runabout, the EQA is ideal, with forceful acceleration and a slick powertrain. Backed up by the security of AWD, the 350 4Matic is great in inclement weather, too, with exceptional roadholding dynamics. But it isn’t quite as agile nor sophisticated and refined as we’d like a $100K Mercedes EV to be.

On the ANCAP website, a EuroNCAP-tested EQA scored a five-star crash-test safety result. This was conducted in 2019.

Included is Mercedes’ 'Driver Assistance Package' that features, among other safety items, autonomous emergency braking, blind-spot monitoring with an exit warning that alerts the driver to approaching cyclists or vehicles if the door begins to open into their path, lane-keep assist and adaptive cruise control, as well as evasive steering and a ‘Parking Package’ featuring front and rear parking sensors and a surround-view camera.

There are also nine airbags, made up of front, pelvis side and window bags for driver and front passenger, and side and curtain airbags for rear occupants. There’s also a knee airbag for the driver.

The AEB with forward collision warning works between 7.0km/h and 200km/h, and offers pedestrian and cyclist protection day or night. The 'Active Lane Assist' tech operates between 60km/h and 200km/h.

The EQA makes a sound for pedestrians and other warns other road users that’s audible at speeds below 20km/h, plus a reversing tone.

Along with a trio of child-seat tether anchorages, the EQA’s rear seat base is fitted with two ISOFIX attachments.

Buy a Citroen and you get a five-year/unlimited-kilometre warranty, as well as five years roadside assist and a five-year capped price servicing plan.

The C5 X isn’t cheap to maintain, with the average service cost sitting at more than $560 - that’s based on service intervals of 12 months/15,000 kilometres. 

Mercedes-Benz offers a five-year/unlimited kilometre warranty.

The battery pack warranty is also industry-standard, valid for the usual eight years/160,000km. Service intervals are every year or 25,000km.

There is no capped-price servicing, however buyers can purchase up-front when new to save money. 

The EQA 'Service Plan' starts at $1600 for the first three years/75,000km (whichever occurs first), $2200 for four years and $2650 for five years.