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Volkswagen capped price servicing - cost, schedule & info

The German company offers a five-year capped-price plan, which is longer than a few of its biggest competitors. (image credit: autoweek.com)

Volkswagen offers a capped price servicing program for all of its current models, with the company's Australian arm labelling it the Service Pricing Guide.

The Volkswagen Service Pricing Guide covers all new models sold by the brand, from the pint-sized Polo city car to the Crafter large van. According to Volkswagen, "when servicing your Volkswagen at an authorised service centre, you can have the confidence your Volkswagen is in the most capable of hands".

The vast majority of Volkswagen vehicles - including the Golf, Tiguan and Amarok - have a service schedule that requires maintenance every 12 months or 15,000km. That's pretty good - lots of brands suggest servicing requirements in smaller increments.

The Crafter large van requires servicing every 12 months or 20,000km - clearly the brand thinks people who own a big box on wheels will do more distance per annum, and that's absolutely correct. 

If you have heard that Volkswagens are expensive to own, that’s mostly true. The majority of models in the range are more expensive to maintain than competitor vehicles, although it's great that the German company offers a five-year capped-price plan, which is longer than a few of its biggest competitors.

The capped price service costs are on the high side. But if you refer to our tables below, you’ll see VW also offers Volkswagen Care Plans for either three years or five years. Those Care Plans offer peace of mind to customers in being able to bundle their maintenance costs in to their finance package, and VW Australia stipulates that if you sign up for a five-year plan, you get a discounted rate and your first service (12 months and either 15,000km or 20,000km) free. That equates to savings of between $374 for a Tiguan, to as much as $1,428 for a Crafter van!

And in good resale value news, VW’s Care Plans are fully transferable if you decide to sell, too. Check out the table below for all the cost details.

VW Australia’s warranty is five years/unlimited kilometres, but complementary roadside assist is only included for the first year.

Volkswagen’s capped price service plan is among the most expensive of the top 10 brands in the country. But shop smartly and add a five-year Care Plan to your new car deal, and you have yourself a strong and decently affordable ownership prospect. 7/10

See the table below for the average cost per service for each of the models in the Volkswagen range, plus the service intervals applicable to each of the different variants listed.

Model Years Warranty No. of Years Capped Servicing Avg. Cost per Service (over 5 years) Total Cost (over 5 years)
Polo 5 5 (every 15,000kms / 12 months) $473.30 $2,374.00 - $2,386.00
Polo GTI 5 5 (every 15,000kms / 12 months) $587.80 $2,939.00
Golf 5 5 (every 15,000kms / 12 months) $479.30 $2,392.00 - $2,401.00
Golf Alltrack 5 5 (every 15,000kms / 12 months) $636.20 $3,181.00
Golf GTI 5 5 (every 15,000kms / 12 months) $571.40 $2875.00
Golf R 5 5 (every 15,000kms / 12 months) $559.80 $2,799.00
Passat 5 5 (every 15,000kms / 12 months) $538.40 $2,692.00
T-Cross 5 5 (every 15,000kms / 12 months) $489.00 $2445.00
T-Roc 5 5 (every 15,000kms / 12 months) TBC TBC
Tiguan 5 5 (every 15,000kms / 12 months) $687.60 $2,496.00 - $3234.00
Touareg 5 5 (every 15,000kms / 12 months) $683.90 $3,210.00 - $3,554.00
Amarok 5 5 (every 15,000kms / 12 months) $559.00 $2,795.00
Amarok V6 5 5 (every 15,000kms / 12 months) $598.80 $2,943.00 - $3,045.00
Caddy 5 5 (every 15,000kms / 12 months) $519.50 $2,550.00 - $2,645.00
Transporter 5 5 (every 15,000kms / 12 months) $654.90 $3,056.00 - $3,493.00
Crafter 5 5 (every 20,000kms / 12 months) $693.10 $3,201.00 - $3,730.00
Multivan 5 5 (every 15,000kms / 12 months) $677.30 $3,300.00 - 3,473.00
Caravelle 5 5 (every 15,000kms / 12 months) $660.00 3,300.00
Volkswagen Service Plan 3 years 5 years
Model Avg. Cost per Service Total Cost Avg. Cost per Service Total Cost
Polo $330.00 $990.00 $360.00 $1800.00
Polo GTI $400.00 $1,200.00 $440.00 $2,200.00
Golf $366.66 $1,100.00 $380.00 $1,900.00
Golf GTI, Golf R, Golf Alltrack $450.00 $1,350.00 $460.00 $2,300.00
Passat $433.33 $1,300.00 $460.00 $2,300.00
T-Cross $330.00 $990.00 $360.00 $1,800.00
T-Roc TBC TBC TBC TBC
Tiguan 110kW $400.00 $1,200.00 $428.00 $2,140.00
Tiguan 132kW and 162kW $450.00 $1,350.00 $460.00 $2,300.00
Touareg $450.00 $1,350.0 $500.00 $2,500.00
Amarok $450.00 $1,350.0 $440.00 $2,200.00
Amarok V6 $483.33 $1,450.00 $460.00 $2,300.00
Caddy $366.66 $1,100.00 $380.00 $1,900.00
Transporter $483.33 $1,450.00 $460.00 $2,300.00
Multivan $483.33 $1,450.00 $460.00 $2,300.00
Caravelle $483.33 $1,450.00 $460.00 $2,300.00
Crafter $483.33 $1,450.00 $460.00 $2,300.00

If you want to find out more about a specific manufacturer's capped price servicing, please see below:

Audi capped price servicing Mazda capped price servicing
BMW capped price servicing Mercedes-Benz capped price servicing
Citroen capped price servicing Mitsubishi capped price servicing
Ford capped price servicing Nissan capped price servicing
Holden capped price servicing Peugeot capped price servicing
Honda capped price servicing Renault capped price servicing
HSV capped price servicing Skoda capped price servicing
Hyundai capped price servicing Subaru capped price servicing
Isuzu capped price servicing Suzuki capped price servicing
Jeep capped price servicing Toyota capped price servicing
Kia capped price servicing Volvo capped price servicing
Lexus capped price servicing    

Does Volkswagen's five-year capped-price plan make up for the expensive maintenance? Let us know your thoughts in the comments below.