Warranty

Radio died in my 2014 Toyota Prado - what do I do?
By Graham Smith · 16 Mar 2018

The radio and all features on the screen of my 2014 Toyota Landcruiser Prado has failed and I note this is a problem other Prado owners have had. As my vehicle is out of warranty, does Toyota recognise this as a replacement/repair at their expense?

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Holden adds new Colorado LSX to pick-up range
By Neil Dowling · 09 Mar 2018
Holden has pumped up its Colorado 4x4 ute line-up with a new limited-edition LSX grade, which adds Australian-designed and developed accessories and can be had from as little as $44,990.
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What can I do to stop Ford replacing the engine in my Everest under warranty?
By Graham Smith · 09 Mar 2018

I own a Ford Everest Titanium with 40 km and a blown motor. Ford have agreed without notifying me to a brand new full long engine, injectors, glow plugs, and whatever else to be replaced under warranty. I am not happy with this, as I have complained about the engine and transmission issues since we took delivery. I was advised to contact Ford’s customer service which the dealer did while I was there. I've told them not happy and want a new vehicle, as this has been a lemon since I got it, with other warranty issues that have not yet been resolved. What can I do?

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Seven-year warranty returns to Holden
By Tung Nguyen · 08 Mar 2018
Holden has brought back its seven-year warranty from last year for a limited time as an incentive to try and boost sales of its new imported ZB Commodore and the Equinox mid-size SUV.
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New five-year warranty for Peugeot, Citroen
By Spencer Leech · 08 Feb 2018
Peugeot and Citroen Australia (PCA) has introduced a five-year/unlimited-kilometre warranty with five-year roadside assist for all MY18 passenger vehicles.
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Mitsubishi Triton 2017: Limp-home mode
By Graham Smith · 02 Feb 2018

From time to time my new 2017 Mitsubishi Triton loses the throttle. You have to push down about one third before anything happens and then the revs come in at around 2500 rpm and it takes off.

The other day in traffic I lost all throttle and the car hardly moved. The NRMA came but by then it started and was OK. I have been back to dealership numerous times and while they have been ok they say nothing is wrong.

I can put up with the throttle problem from time to time, but not stopping in traffic. Any suggestions would be appreciated.

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Holden Colorado 2017: Vibration
By Graham Smith · 02 Feb 2018

Our new 2017 Holden Colorado LTZ auto has a vibration between 90-105 km/h. It’s been back to the dealer twice. I was told low tyre pressures, but they were checked and were right before it was taken to the dealer, I was told the rear view mirror was loose, it wasn’t. I feel I’ve bought a lemon. From my experience, I believe the torque converter is the problem.

Who can properly diagnose new car fault?

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Volkswagen Golf: Warranty
By Graham Smith · 26 Jan 2018

The warranty on my 2015 VW Golf will end this April. I've had some problems with the car, and while they will be fixed free of charge under warranty, I am really worrying about it. If I have a problem after April, should I pay for it? What should I do?

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Mazda BT-50 2014: Coolant hose to the turbo fractured
By Graham Smith · 12 Jan 2018

My son nearly 'lost' the engine in his 2014 Mazda BT-50 when the coolant hose to the turbo fractured, which is a problem Mazda is only fixing on service, but no recall to replace this that has the potential to destroy the engine with coolant loss. Not good enough Mazda!

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Our Mitsubishi Triton is blowing black smoke, will the warranty cover the problem?
By Graham Smith · 08 Jan 2018

When we bought our 2010 Mitsubishi Triton we got a 1-year warranty with it. It has been blowing black smoke, and we were that told it could be the fuel injectors. Would they be covered under the warranty?

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