What's the difference?
The Renault Master range has been refreshed, and this was our first chance to see what changes have been made.
You should be able to tell just by the look of the 2020 Master that there’s a new design with a more modern looking front-end. And the inside has been thoroughly modernised, too.
But with contemporary rivals such as the VW Crafter and Mercedes-Benz Sprinter - both of which launched in all-new generation guises in 2018 - the question is whether the ageing, yet facelifted Master is worthy of consideration.
We spent a week with it - and covered plenty of kays in it - to find out.
At long last, Volkswagen’s electric mid-size SUV duo has landed in Australia.
The appeal of the ID.4 as an electric family SUV alternative to the likes of the Tiguan is obvious, but where does the more coupe-styled ID.5 fit?
It comes in a single GTX trim for now, taking aim at some of the more performance-oriented EV SUVs on the Australian market, of which there are now quite a few. But now it’s arriving later than many of its rivals.
Has VW done enough with the ID.5 GTX for it to justify a spot on your test-drive list? We went to its Australian launch to find out.
If you’re after a budget-conscious offering in the large van segment, the Renault Master could be a really solid proposition. It falls short of the safety expectations set by its newer rival, though, and that’s something you might not be able to put a price on.
At long last, the ID.5 GTX arrives to make a different pitch than many of its electric rivals. Less about straight-line speed and more about refinement and handling, this EV mid-sizer makes a case for itself, even if it’s not as good value as its ID.4 sibling.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
The front-end styling of the Master has been modernised with a “robust” new look which sees it adopt a more upright nose with a bulkier grille, squared-off headlights (with LED daytime running lights as standard, along with halogen headlights).
There were no other changes made to the exterior, so if you see it side on or from the rear, you’d be hard pressed to tell if it's the new model.
This is the second facelift for this generation (X62) Master, which originated back in 2010. It is also offered in some markets as a Nissan, Opel, and Vauxhall. And this version certainly freshens up the appearance, though the practicality of the Master line-up remains unchanged.
That’s a good thing: you can still get the van as a short-wheelbase with low roof (L1H1), a mid-wheelbase with mid roof (L2H2), a long-wheelbase with mid roof (L3H2), or an extra-long-wheelbase with high roof (L4H3). There’s also the choice of a single cab-chassis Platform ute model, too.
Our test model is the L2H2, meaning dimensions of 5575mm long on a lengthy 3682mm wheelbase (giving it a 13.6-metre turning circle), while the width is 2070mm and the height is 2499mm. Too tall for car parks (and drive-thru windows, in this age of social distancing).
The good news about the height, though, is that it allows you excellent interior dimensions. The cargo hold of this version is 3083mm long, 1765mm wide (and 1380mm between the wheel-arches, enough for Aussie pallets to slide in easily), and the height is 1894mm inside. I’m six-foot tall (1820mm) and that meant I could safely step in and out of the cargo zone without fear of hitting my head. The load space is 10.8 cubic metres in this spec.
As you’ll see in the interior section, the cabin has been given a bit of attention too - you can see it in the images below.
The key differentiator between the ID.4 and ID.5 is of course the ID.5’s descending coupe roofline. I think it grants the GTX more presence on the road, and I appreciate the touch of having a true three-dimensional spoiler piece atop the boot lid to round it out rather than a more common lip or roof-mounted extension.
Outside of this, the ID.5 sets itself apart from the rest of the Volkswagen range thanks to its curves rather than hard edges as well as contemporary light bar fittings, front and rear.
The overall visage is fresh but a tad conservative, especially compared to the more radical designs we’re seeing on new-to-the-market automakers like XPeng, or those looking to make a splash with their electric offerings, like Kia with its EV5.
There’s certainly something to be said for a more moderate approach, though, as it feels more resolved than many rivals.
Inside, to a degree, the ID.5 follows similar trends in the market, with a minimalist and screen-dominated dashboard.
The 12.9-inch central touchscreen unit is less overbearing than some 15+ inch units in other cars, and this combines with the sensible 5.3-inch digital instrument cluster to make it feel more like a car than a tech product on wheels.
Still, the minimalist theme prevails, with the ID.5’s interior being free of a space-consuming raised console or a smattering of buttons to interact with.
The seats in this GTX are particularly cool, with the single-piece backing like a Golf GTI, red stitching and nice material quality.
It leaves you with the impression the ID.5 is modern but with the build quality and know-how of a storied automaker, which is a nice balance.
Like all vans in this segment there are some cabin smarts that will make your life a lot easier if you spend a lot of time in the cockpit.
There are storage options aplenty, including overhead folder holders, a trio of dash-top storage caddies, dash-top cup holders, huge door pockets with bottle holders, some smaller storage cubbies near the shifter, and a glovebox that is, in the French tradition, good to hold a pair of gloves and not much else. This model had the dual passenger bench seat, with a hidden storage section underneath, and you can fold the middle seat down to form a desk platform with cup holders if that’s what you need.
Along with the storage smarts, the updated Master has seen some major changes in terms of infotainment intelligence, too. The new 7.0-inch MediaNav touchscreen system with Apple CarPlay and Android Auto is a welcome advancement for the brand, and during my time in the vehicle it proved simple to use and quick to react. The sound isn’t terrific, with just two speakers fitted, and I had to turn it up pretty loud to overcome the wind noise from this mid-roof model.
The driver’s seat is comfortable and offers decent adjustment, with height and lumbar adjustment. It’s easy to step up into the cab, too, despite there not being side grab handles. The driver also gets a new digital instrument display section on the redesigned dashboard, which includes a gear-shift indicator (but not a gear position indicator), and a digital speedometer and trip computer.
The steering wheel is new, too, and it’s much nicer than the old grainy plastic number in the pre-facelift version. Gone are the round vents across the dash and round plastic sections of the old model - now there are squared-off, more modern looking finishes that clearly aim to mimic the exterior’s now boxy-edged body.
In the cargo zone there are multiple tie-down hooks (eight on the floor, four on the side wall pillars), making for plenty of options to secure a load - though as can often be found with these eye-hook points, they can be a little too far inboard to make good use of, and in the Master’s case, there are no tie-down points rear of the wheel-arches. There is a 12-volt outlet in the back pillar, however.
First, the less-good. The minimalist and button-free interior will be a major downside for many. Pretty much everything in the ID.5’s cabin is touch-based. There’s not even a stop/start button, you just sit in the car and it’s ready to go. Additionally, it relies on the now-maligned touch sliders below the multimedia screen for volume and temperature adjustment. Never fun to use on the move. Even the buttons on the steering wheel are the touch-based haptic-feedback kind.
At least the software shapes up. It’s easy enough to navigate, and has a slew of straightforward menus. It’s also backed by enough processing power, with swift responsiveness, and the panel quality is good too, with a sharp, high-resolution finish.
This can be a double-edged sword, though. The high-resolution leads to small shortcut icons across the top of the main screen. While I’m glad the ID.5 has these so you can swap between things like the car’s settings menu and, say, Apple CarPlay easily, it takes some accuracy to jab at while you’re trying to drive.
From there, though, the cabin is clever. Free from the trappings of buttons and a raised console, it feels spacious in every dimension and the seat comfort is excellent with lovely side bolstering and padding.
The seats feel quality, but I wonder whether the synthetic suede-style microfleece trim will age as well or be as easy to clean as cloth or leather. Worth thinking about if you plan to keep this car for a long time.
I even like the touch of having little flip-down armrests which almost makes it feel like you’re being silently propelled along in an armchair in the front seats.
You need these because there’s no traditional raised console with an armrest box. Instead there’s a flexible floating central console piece. It features a modular sort of design, where you can make use of either dividers or a drop-in bottle holder piece in either the upper or lower sections, depending on your preference. Remove these things entirely to have two massive trays.
Meanwhile, the lower section features a cubby with a wireless phone charger, and it also houses the dual USB-C ports with a sliding cover so you can keep the interior tidy. I like it.
There are large bottle holders in the doors, too, and another nice touch is the digital dash being perched on the steering column, so no matter how you adjust it, you can always see it.
The back seat is also excellent in the ID.4 and ID.5, featuring plenty of space for me behind my own driving position, at 182cm tall. There’s heaps of airspace for my knees, and because there’s a flat floor courtesy of this car’s dedicated 'MEB' platform, there’s plenty of space for your feet. It also makes the centre position usable by an adult, which is rare.
Soft trims continue in the doors, but my favourite feature of the ID.5’s rear bench is how the brand has thought to strongly contour the outer two seat backings so even they have plenty of side bolstering.
The backs of the front seats feature an upper pocket for phones and the like, and a larger lower pocket, while the doors feature a large bottle holder each. A drop-down armrest has three shaped cavities for bottles of all sizes, and behind it is a ski port door.
There are adjustable air vents and a touch panel to control the rear climate zone, but because of the low design of the central console, they’re basically on the floor. Nice to have them, but they might be hard to adjust for kids or the less mobile.
This will surprise you. The boot is bigger in the ID.5 than in the ID.4 despite this car’s descending roofline. Measuring 549 litres, it’s also good for the mid-size segment and features an under-floor storage area which is great for your charging equipment. However, there is no spare wheel, just an inflator kit, and also, the ID.5 doesn’t get a frunk like many of its electric contemporaries.
The 2020 update for the Renault Master saw prices adjusted to compensate for additional standard equipment now offered range wide.
You can read the full pricing and specs breakdown story here, but the standard goodies for the Master include: a new 7.0-inch touchscreen media system with USB input, Bluetooth, Apple CarPlay, Android Auto, sat nav and reversing camera display, a two-speaker sound system, rear parking sensors, 16-inch steel wheels with a full size spare fitted under the rear body, body-protective cladding, twin-view side mirrors with electric adjustment, electric windows, cruise control, air conditioning, remote central locking, halogen headlights, LED daytime running lights, and rear fog lights.
The list price for the L2H2 mid-wheelbase manual model used in this review is $47,490 plus on-road costs (RRP or MSRP), but Renault is advertising this exact spec for $47,990 drive-away, which is pretty compelling - you don’t even need to be an ABN holder for that discount.
The Master MWB van comes as standard with barn doors at the rear (270-degree opening), and a sliding side door on kerb side (left), while SWB models get 180-degree barn doors. It also features a steel bulkhead as standard, as well as a three-seat layout up front. There’s a handy lift-up base on the bench part of the seat, which allows you about 100 litres of hidden storage if you need it.
There are numerous options for buyers to customise their van to suit what they need. There are several packs to choose from, such as: the Trade Pack - wooden floor, full height timber wall lining, rear step, LED ceiling lights ($1600); the Business Pack - front fog lights, hands-free key card and push-button start, chrome exterior and interior trim finishes ($1000); and the Convenience Pack - auto high/low beam lights, lane departure warning, blind spot monitoring and front parking sensors ($1000).
You can option individual elements such as a driver’s side sliding door ($800), a driver’s suspension seat ($800 - removes the side airbag for the driver), a single passenger seat ($200 - N/A with driver suspension seat, adds passenger-side airbag protection), and if you choose RWD model there’s an available differential lock ($1000). Last but not least, you can have glazed dual sliding doors for $800, but only if you also option the Trade Pack.
Colour options include no-cost solid paint finishes in white, grey, dark blue, light blue, yellow, orange and red (the interesting colours will need to be pre-ordered). There are also three metallic paint options in grey, black or a silver/blue look, and the cost there is $1000.
Value is an interesting thing in this case. When you compare the ID.5’s $72,990, before-on-road costs, starting price against its ID.4 Pro sibling (which starts from just $59,990) it doesn’t feel like great value.
This feeling continues when you start to line it up against recently-arrived mid-size electric Chinese offerings, like Leapmotor’s C10 (from $43,888) and Geely’s EX5 (from $40,990).
But the ID.5 is designed to be a cut above, with a punchy all-wheel drive powertrain, and a relatively large battery, and when you consider its price against, say, the Toyota bZ4X (from $74,900 in AWD form), Subaru Solterra (from $69,990), or high-grade versions of cars a size-bracket down, like the Hyundai Kona Premium (from $68,000) or Kia Niro GT-Line (from $72,360), the ID.5 suddenly starts to look like great value.
If you want my opinion? The ID.4 Pro is still the pick of the two on raw numbers, especially since the difference in standard equipment seems to hardly justify the additional price jump, but I can see how the ID. 5 GTX can make a case for itself.
On the topic of standard equipment, the ID.5 GTX has VW’s signature ‘Matrix’ LED headlights, flush doorhandles, '3D-effect' LED tail-lights, privacy glass, an upgrade to 20-inch alloy wheels and contrasting black highlight trims with GTX highlights on the outside.
On the inside the ID.5 scores a 12.9-inch multimedia touchscreen with Apple CarPlay and Android Auto connectivity, a 5.3-inch digital instrument cluster, ambient interior lighting, tri-zone climate control, a panoramic glass roof (with powered shade), a premium Harman Kardon audio system and sports front seats trimmed in leather and 'microfleece' fabric, with power adjust, heating, and message functions for the front two positions.
On the performance front it gets the same adaptive chassis control (with frequency responsive dampers, adjustable settings and progressive steering) as the ID.4 Pro, but from there it adds a second motor (on the front axle) and all-wheel drive software with additional drive modes and an 'ESC Sport' setting.
It’s good kit, but whether it’s enough to tempt you away from its closest competitors, like the futuristic Kia EV5 GT-Line (from $71,770), incoming new Tesla Model Y (from $58,900) or unusual XPeng G6 (from $54,800) is a tough question.
The power outputs and torque figures depend on the transmission you choose.
Despite the fact that both manual and automatic versions of the Master run a 2.3-litre four-cylinder diesel engine, there’s a difference between the engines: the version with the six-speed manual transmission is a twin-turbo unit, while the six-speed automated manual transmission makes use of a single-turbo diesel.
There’s not much in it when it comes to the difference in outputs, however.
The manual version has a slight horsepower advantage, with 120kW of power (at 3500rpm) and 360Nm of torque (at 1500rpm).
The automated manual has a maximum power of 110kW (at 3500rpm) and 350Nm of torque (at 1500rpm).
Both transmissions are geared the same across all six ratios, though from experience, the automated manual is best left at the showroom. While rivals offer conventional torque converter automatic gearboxes to appeal to a broader customer base globally, the French brand persists with its pernickety somewhat-auto option instead.
The majority of models in the Master range are front-wheel drive (FWD), but there are a couple of long-wheelbase rear-wheel drive (RWD) models available. None are all-wheel drive (AWD) or four-wheel drive (4WD).
You might be interested to note the weight specs for the Master range. There are too many variables to bore you with here, but the details on the L2H2 mid-wheelbase manual I tested, according to Renault Australia, are as follows: kerb weight - 1887kg; gross vehicle mass/GVM - 3510kg; payload - 1623kg; towing capacity - 750kg un-braked, 2500kg braked. The gross combination mass (GCM) is 6000kg.
Instead of a frunk there’s simply a mess of hardware under the bonnet which is largely related to the ID.5’s high-voltage and cooling systems, but what sets the GTX apart is the addition of a front motor to add to the standard rear one.
It’s not a huge power boost. The ID.4 already puts out 210kW/545Nm, and the front motor on the ID.5 simply adds 40 additional kW for totals of 250kW/545Nm (as the torque figures for the two don’t simply add together).
Its claimed 0-100km/h sprint time of 5.4 seconds isn't bad, especially compared to combustion equivalents, but it’s also not as breakneck fast as some of its EV rivals.
Instead, the additional motor for the ID.5 GTX is more about adding something to the handling equation, as well as the dependability of all-wheel drive and additional drive modes. More on this shortly.
There is no official combined fuel consumption claim figure stated by Renault, as the vehicle falls into the heavy commercial vehicle space.
But I can tell you it’s pretty impressive for fuel economy. I saw an average of just 8.5 litres per 100 kilometres over more than 1000km of testing - more than half of which was with the van loaded up with hundreds of kilograms of load.
With a 100-litre diesel tank, you could theoretically get about 1150km to a fill, and that’s with a mix of loaded and unloaded driving.
One thing, though: most vehicles have a graphic on their dashboard to show which side the filler neck is - you know, you see a fuel bowser and the filler is on the right, that means your vehicle’s filler is on the right. Not in the Master. It has a graphic with the filler on the right, but the actual fuel cap is on the left. And like most vans, you have to open the passenger door to fuel up.
Worried about AdBlue? No need - the engine used in the Master range is a Euro 5 unit, so there is a diesel particulate filter, but no urea after treatment setup to mention.
One of the biggest benefits of the Australian market waiting this long for VW’s ID. range is the upgraded battery and charging offering.
The ID.5 GTX has a larger battery than the ID.4, measuring 84kWh which helps off-set its slightly less efficient all-wheel drive system. The result is a WLTP driving range of 522km between charges, which is only 22km less than the ID.4. It’s still plentiful, and on the higher end at this price point.
Additionally, the charging specs are great. A peak speed of 175kW on DC means a charge time of around 22 minutes (10 - 80 per cent) on a pylon capable of outputting such a speed, while on AC it is 11kW, making it worthwhile plugging in down at the local shops.
The big missed opportunity here is the lack of vehicle-to-load, vehicle-to-grid or a household power outlet in the cabin or boot. These are convenient features becoming more prevalent in the market. At least VW throws in a wall socket and a Type 2-to-Type 2 charging cable as standard.
I did a mix of driving in the Master over the week I had it, including more than 600km of unladen driving.
Why so many kays? I used it to move house, which meant I completed two “full” trips between Sydney’s inner-west and Cowra in the Central West of NSW, and two “empty” trips back to Sydney, as well.
I’ll get to how it drove with a load on board in the section below, but the unladen experience was pretty positive.
The engine and transmission are well teamed, and there’s a good amount of usable torque and very little lag to speak of.
As with this entire generation of engines - a derivative engine in a different state of tune is used in the Nissan Navara - the refinement is mostly good until you reach higher in the rev range, where it can get a bit noisy and clattery. But the best work is done down low in the rev zone anyway.
The manual shift action isn’t what I’d call “slinky”, more “clicky”. But it’s easy to row between gears as the action is light and the clutch isn’t too heavy, either. The gearing is generous, meaning you can saunter in sixth gear around 70km/h without the engine labouring too hard, and it’ll accelerate from there to freeway pace - provided you’re not going uphill.
There is a bit of ratio management required if you encounter a steep incline, but generally it’s a decently strong powertrain for its intended use - more on that below.
I’m always astounded about the steering and ride characteristics of vans of this size. Yes, it’s large, and yes, it can get blown around a little by crosswinds, and yes, you need to factor in the longish-wheelbase and larger turning circle that results from that… but it drives a lot smaller than it is.
The steering is direct and accurate, easy to judge at high or low speeds - which is great news when you’re parking (and there’s a good quality reversing camera and rear parking sensors, but you’ve just gotta remember the roof height, too).
The ride is adequate without a load on board, too. The independent McPherson strut front suspension copes well with changes in surface and bump control, though it can be a little bouncy at times. The rear suspension is a leaf-spring torsion beam setup, and it can be a little clumsy over road joins when unladen.
It also brakes well, with solid and trustworthy response from the four-wheel disc brakes at all speeds.
The ID.5 GTX isn’t quite in the same vein as other ‘performance’ EVs. It feels more measured than a Tesla Model Y Performance for example. But then it also feels a lot more organic. It feels a lot more like a car.
This is because rather than focus on straight-line performance, the GTX has benefits when it comes to its handling. Compared to the ID.4, for example, the ID.5 is sharper on its front axle, adding a little additional torque at the front to make it sharper and faster to grab the tarmac.
Its accelerator response may be comparatively steady, but somehow the ID.5’s more traditional stability control tuning allows it to have a bit more leeway when you push it in the corners. It grants it a little extra fun factor, where some rivals are too locked down.
Additionally, VW’s experience in providing a balanced ride and sharp steering tune is on full show. While a lot of electric vehicles in this class feel a little over-electrically assisted or even vague when it comes to the steering, the ID.5 feels connected and accurate.
The adjustable ride settings are also a rare win for an electric mid-sizer. This is because you can adjust the ride to suit the conditions. If you’re on a bumpy suburban road for example, you can keep it nice and soft. But if you’re out carving corners in the countryside, a much firmer setting is available to help limit the amount of floaty rebound this car’s low-set battery weight can have.
It does adjust in a limited band, so there’s still a bit of softness to it, which combines with the predominantly rear-drive characteristics to make for a distinctly different vehicle to a Tiguan, for example.
It’s simply not as athletic as VW’s finely-tuned combustion offerings, but then its more plush open-road feel isn’t necessarily worse. At the very least it maintains all those key refinement characteristics which make Volkswagens generally a cut above to drive.
While there has been a safety revolution in the van segment in recent years led by Mercedes and VW, Renault has been left behind to a degree.
The Renault Master has never been put through NCAP or ANCAP crash testing. So there’s no safety star rating to speak of.
And it falls short of its chief rivals, as it doesn’t have any sort of auto emergency braking (AEB) or forward collision warning system at all.
It has a reversing camera and rear parking sensors, plus dual front airbags and driver’s side airbag protection (not passenger though?), and there are no curtain airbags either. But it has electronic stability control (ESC), electronic brake force distribution, and hill start assist with Renault’s Grip X-tend system that is designed to allow better traction in slippery situations.
You can option some safety technology into the manual versions of the Master, by way of the Convenience Pack. For $1000 it adds auto high/low beam lights, lane departure warning (not active lane keeping assist), blind spot warning (not rear cross-traffic alert), and front parking sensors.
I understand the argument that buyers shouldn’t have to pay for anything they don’t need, especially when it comes to business vehicles. But I hope that behind closed doors Renault is working furiously to improve the safety equipment offering as a matter of priority.
Another key aspect of the driving experience these days is how much active safety equipment wants to interfere with the experience. Many newer automakers struggle with calibrating for Australian conditions, and yet, like many European automakers, Volkswagen has nailed it with the tuning of these systems in the ID.4 and ID.5.
I wasn’t annoyed by any system, even repeat offenders like lane keep assist or driver attention monitoring in our whole two-day drive, which speaks volumes about the difference between the ID.5 and something like a Leapmotor C10.
The ID.5 comes equipped with the full array of active safety gear as standard, with autobahn-speed auto emergency braking, lane keep assist, blind-spot monitoring, rear auto braking, rear cross-traffic alert and adaptive cruise control.
It is also equipped with seven airbags (including the more recently-introduced front centre airbag) and wears a maximum five-star ANCAP safety rating... for NZ-delivered variants. Australia will surely follow soon, but at the time of writing the ID.5 is not ANCAP rated for this side of the Tasman.
The Renault van range is covered by a warranty plan that isn’t as good as you’ll get from VW or Ford. That is, the Master (and Trafic and Kangoo below it) have a three-year/unlimited kilometre warranty cover, which is two years shorter than the best in the class.
Service intervals are business-friendly at 12 months/30,000km, with a capped-price service plan spanning the first three years/90,000km. The service price is $599 per visit, but keep in mind you will need to replace the coolant ($132) and brake fluid ($79) every 60,000km. There’s also an accessory belt replacement at 90,000km ($506).
If you service your van at Renault, you’ll also be eligible for up to four years of roadside assistance cover. From the showroom floor there is 12 months cover.
Concerned about issues, problems, recalls, questions, queries, complaints, or reliability issues? Check out our Renault Master problems page.
VW hasn’t used this opportunity to increase its standard warranty terms of five years and unlimited kilometres, however, the battery pack is covered by an industry standard eight-year/160,000km deal.
There are other ownership perks designed to coax people into an electric car, though. Servicing, for example, is only required once every 24 months or 30,000km and when packaged up at the time of purchase, very affordable.
A 10 year or 150,000km plan costs $2890, or just $289 a year, which is excellent for a European car, and is even more affordable than some of its Korean and Chinese rivals with generally longer service intervals.
On top of this, VW stresses the repairability of its battery components, and promises parts supply will continue for 10 years after the discontinuation of the ID.4 and ID.5 range in its current form, with repairability through its network for at least 15 years.