What's the difference?
Some of my favourite television shows or movies are flawed. When I talk to people about those films and about those flaws, there's a pattern - they don't know what they are and are therefore a bit confused. I don't know why that appeals to me, it just does.
Cars can be like that. There are some cars that aren't sure what they are. One of the exemplars of this is the Toyota C-HR - a small SUV aimed at young get-up-and-go types but bought almost exclusively by baby boomers, attracted to the badge. Young folks want more performance, lower cost and Apple CarPlay.
Hindsight suggests that the less-than-stellar sales performance of the much-heralded Mercedes ute, the X-Class, might be down to confusion. Mercedes thought it would be one thing and it turns out the market thinks it's another.
The SsangYong Musso XLV Ultimate is one of, if not the, most affordable part-time 4x4 ute on the market at the moment a recent facelift sees some improvements to its design, features and ride comfort.
I'm in the top-grade model with my family of three to see how those tweaks translate to real-world family life and how it competes against rivals like the GWM Ute Cannon and the LDV T60.
The X was an opportunistic shot at a market segment new to Benz. With even apprentices able to afford to buy a well-specced Hilux, it's become harder to separate the foreman from the kids. I, like Mercedes, thought this would be the boss's car. Mercedes saw the gap and went for it, thinking it could grab sales from top end utes from VW, Toyota and Ford, while maybe saving a few folks from buying a RAM or an F150.
The problem is, the target market knows its utes. And in a rough-and-tumble workplace, the perception is that if you've spent up big on this Merc, you've actually just paid too much for a Nissan Navara. Still, like those flawed movies I enjoy, the X-Class is a fine thing - and I don't blame Mercedes for trying. It just costs too much, and yet isn't Mercedes enough to justify that price.
The SsangYong Musso XLV Ultimate is an affordable workhorse that has good comfort, features and drives well. It suited my little family and our gear just fine this week with its space. If you need the practicality of a ute and are on a budget, you get a lot for your money here.
Despite being a Japanese ute in drag, the X-Class isn't immediately rumbled as resembling a Nissan, which certainly should count in its favour. Everyone who asked about it had little idea it wasn't a Daimler from the ground up, until you pointed out various details. Up here in the higher reaches, it's a really quality-looking thing, with beautiful paint and enough differentiation to make it look like a Merc. The headlights do seem a tad small next to the rest of the Mercedes range, but the whopping great three-pointed star in the grille leaves no one in doubt.
It's fairly tasteful in silver, too, and with a few carefully chosen options it looks pretty tough.
Once you're inside you see where it starts to get confused about itself. The hard, scratchy plastic dash pokes out from behind a huge slab of metallic trim. The centre console is clearly a brother from another mother, as is the overall dash layout. The cabin lacks the thoughtfulness and quality of a Mercedes design - you can't just slap on those signature air vents and expect to get away with it. Every piece that comes from Mercedes appears glued on, and it's jarring.
This might have been less of an issue if the car was significantly cheaper and not likely to be purchased by people who are familiar with the brand.
The Musso looks the part of a 4x4 dual cab ute. It’s big even without the XLV pack at 5095mm in length. And with it, that jumps up to 5395mm. Enough to well and truly fill out a car space.
To put it in perspective, it's longer than the Kia Carnival, so I'd check to see if it will fit in your garage!
The finish isn’t the best, with wide spaces between door jams and the tray (I can fit my hand in that one) and a painted foam-like joinery in the tailgate which is already showing a lot of wear and tear for a brand-new workhorse. Stuff like this could make it look worn quickly.
Once you move into the cabin, it becomes obvious where a lot of the facelift has been focused.
The black leather upholstery, headliner and accents all make it feel premium in the cabin.
The dashboard has been redesigned to be more horizontally-themed and to sit lower than the previous dash. It showcases the new upgraded tech screens, large integrated air vents and digital climate control panel.
The cabin looks way more expensive than the price tag might suggest and it's most welcome.
I really can't imagine how anyone signed off on the most annoying features of the X. Front-seat passengers get a solitary, shallow cupholder (the second one is unusable), and big door bins that could hold a bottle if you didn't mind it getting smashed from sliding around (they're unlined), and nowhere to put your phone. Like, nowhere, except maybe the glove box. Even the centre console bin is shallow and not much good for anything, apart from as an armrest.
The front seats are reasonably comfortable but the rears are way too high (in the name of a better view) and rammed hard against the rear bulkhead. The rear doors are also pretty narrow, so entry and egress can be a bit of a challenge if you're large or toddler small. Once you're in the seats, legroom is limited and headroom marginal. At least you get air-conditioning vents, but you don't get an armrest in the rear. On a nearly $80,000 ute. Even the dark-ages Colorado has one of those.
Anyway, that's enough said about the interior flaws.
The tray is a big boy, but it's worth knowing that the roller cover does rob a bit of space, as it does on any ute. The optional tray liner looks good and with Mercedes-Benz stamped in it, reminds you again what you've got. All told, it's 1581mm long, 1560mm wide (1215mm between the wheelarches) and you can load up nearly a tonne of people and things into the X350. You can also tow a massive 3500kg braked and still be able to carry a payload of 490kg. Gross vehicle mass is 3250kg (tare is 2190kg).
The cabin of the XLV Ultimate is big on space and all occupants enjoy fantastic head- and legroom.
Individual storage is good for a ute with the front enjoying two cupholders, a good-sized middle console and glove box plus a drink bottle holder in each door.
Rear occupants get map pockets, a fold-down armrest with two cupholders and storage bins in each door.
Amenities on the whole are good with the heated and ventilated front seats that feature lumbar support. But the upgrade to electric control for the fronts and heat function for the rear outboard positions clinch the luxury factor Both rows are well-cushioned and comfortable for long journeys.
Charging options are limited to the front with two USB-C ports, which is an upgrade from the old USB-A ports, and two 12-volt sockets.
But one of them is an old-school cigarette lighter which I haven’t seen in years! Now that was a teachable moment when I was a kid.
It's a shame there are no charging options in the rear as it could be inconvenient if you travel a lot and your kidlets have devices.
Fitting a child seat in the rear row is a little awkward due to the backrest folding down in one piece and it misses out on any clever hacks like some other utes have, like the zippered accessed points to the top-tether anchor points found on the HiLux and D-Max or the 60/40 split-fold on the Cannon.
Because of this, you'll want to fit your child seats at the same time and probably want it to be a 'set and forget' scenario.
On to the upgraded technology – the touchscreen of the multimedia system is responsive but the info is limited to the radio and a small settings menu.
Think of it as more of a mirror-screening device for the wired Apple CarPlay and Android Auto. It’s easy to connect to the CarPlay and the graphics are nice and bright.
The instrument cluster is semi-customisable but it’s here you can access/customise more information like the safety features, which I appreciate.
Our test vehicle has that XLV Pack fitted which adds 300mm to the tray length and boosts the overall capacity by 251L.
The max payload is 880kg, which should be sufficient for a lot of weekend pursuits.
You get a full-sized spare wheel and with our optioned tonneau accessory, you don’t have to worry about your gear getting wet, either.
The tailgate is large and feels very light to operate, thanks to the assist function but this ute lacks any sort of step to access the tray, which won’t be an issue for you giants out there but for me it was a bit of comedy to climb in to the back to retrieve stuff.
The X-Class range starts at the $45,450 X220D manual dual-cab and reaches all the way to the $87,500 X350d Edition 1. One step back from that is the $79,415 X350d Power dual-cab with all-wheel drive. That nets you 19-inch alloy wheels, an eight-speaker stereo, climate control, around view camera, reversing camera, keyless entry and start, front and rear parking sensors, electric front seats, sat nav, auto LED headlights, fake-leather interior, heated and folding rear vision mirrors, power windows and a full-size alloy spare.
An 8.0-inch screen hosts Mercedes COMAND system, complete with rotary dial and the weird scratchpad. COMAND is not as good as its German rivals and for some reason doesn't have Apple CarPlay and/or Android Auto, which is a mammoth oversight for a car of this type and cost.
Our car also had the lockable roll cover for $3295, the $1551 styling bar, a tow bar ($836) and, presumably, tow-bar wiring ($462).
The facelift sees the Musso gain a mid-spec variant in the form of the Adventure which creates a line-up of three grades overall.
Our test vehicle is the flagship Ultimate, which is priced from $45,000, drive-away, making it one of the most affordable 4x4 dual-cab utes on the market at the moment.
In comparison, the GWM Ute Cannon Vanta is the closest competitor at $46,490, before on-road costs, with the LDV T60 Max Luxe coming in at $47,884, before on-roads.
The Ultimate grade gets some great premium features, like heated and ventilated front seats, a heated leather steering wheel, as well as, updated technology with the 12.3-inch touchscreen multimedia screen (up from the previous 8.0-inch system), and the new 12.3-inch instrument cluster, up from the previous 10.25-inch unit. The climate controls have been integrated into a new touchscreen panel, which is easy to use.
Other standard features include an assisted tailgate function, full-size spare wheel,18-inch alloy wheels, LED DRLs and fog lights, HID headlights, a 360-degree camera system and wired Apple CarPlay and Android Auto.
Off-roading enthusiasts will be pleased with the part-time 4x4 drivetrain that includes low- and high- range and the auto-locking rear differential feature.
For its price point, the Ultimate is well-specified but our test vehicle has a couple of option packs and a few accessories that boost the overall costs.
The test vehicle features the 'Luxury Pack' for $3000, which adds dual-zone air-conditioning, a sunroof, leather upholstery, electric front seats and heated rear outboard seats.
It’s also fitted with the 'XLV Pack' for $1500 which adds 300mm to the tray length and an extra 20Nm of torque.
But we’re not done. With the red metallic paintwork and accessories like a tow bar, rubber mat set, tonneau cover and electronic brake controller our test vehicle actually slides in at $53,598.
Which is still great given the market but not as jaw-dropping as the first price might suggest because most of those added extras would be needs rather than wants for some buyers. Especially the extra torque and tow bar if you plan on using the 3.5-tonne braked towing capacity.
The X350d has something very Mercedes about it - the engine and transmission package. With 3.5-litres of turbo-diesel V6, you get 190kW at 3400rpm and a thumping 550Nm between 1400 and 3200rpm. These kind of figures at least put it up there with the brawnier VW Amarok.
Feeding the power to all four wheels is Mercedes' own seven-speed automatic. A centre diff apportions power front to rear and you have a choice of three modes - automatic, high range and low-range.
The upgrade hasn’t seen any changes to the Musso's powertrain and it is still powered by a 2.2-litre, four-cylinder turbo-diesel engine with a maximum power output of 133kW and 420Nm of torque (400Nm without the XLV Pack).
It’s got plenty of grunt and despite having only a six-speed auto transmission, the gear changes are mostly smooth.
Adventure enthusiasts should be happy because the Musso is a proper part-time 4x4 with low- and high-range, which is easy as pie to change over to when the need arises.
The X350d did pretty well in the week I had it - the official figure of 8.8L/100km was never going to happen but with a long motorway run to the Blue Mountains and the rest bashing about town, the 10.5L/100km I did achieve without trying was not bad at all. The 80-litre tank should give you a decent range of 750km, or thereabouts.
Despite its size, the Musso's official combined cycle fuel economy figure is only 9.0L/100km.
My real-world average came in at 10.2L/100km after a good mix of open-road and urban driving. Not too surprising, but that's without any loads. Expect it to be thirstier if you plan on towing.
Based on the combined fuel figure and 75L fuel tank, you should be able to get a driving range in excess of 800km.
One of the weirder things to make it into the X-Class is the world's second most irritating column stalk, which is asked to pack in indicators, headlights and wipers. Thankfully, the world's most irritating column stalk, the Mercedes automatic shifter, wasn't inflicted on the X-Class. But the obvious problem is the key, which clearly isn't a Mercedes unit - even the star is ill-fitting and will probably fall off after a while. This is not a premium experience.
Thankfully, the big turbo-diesel wipes away a lot of the complaints about this car not being Mercedes enough. Brawny and super quiet (twin balance shafts will do that), the X is a very easy car to live with. While not especially lively, it's easygoing in the city and very refined.
On the open road it cruises almost silently and the ride is way above what you might expect from an unloaded tradie-mobile. It doesn't feel as high as some utes, which makes it feel a bit more car-like, and will no doubt appeal to some who might have to swap in and out of a traditional SUV and into the X, for whatever reason.
It is by far the most civilised ute I've ever driven and was worlds away from the Colorado I drove last week, to the point where I could almost - almost - see a justification for the unbelievably hefty price tag.
Credit for the refined ride and handling goes to the coil-spring rear end, much maligned in some quarters. While that style of suspension is not the ultimate in load-lugging, it's way more comfortable for passengers and, given the likely buyer profile, probably more agreeable than a cart-sprung rear-end.
I would cheerfully drive long distances in the X and it feels like it could go anywhere.
The Musso has won me over with how it drives. The update has seen the suspension retuned and it’s well-cushioned without feeling spongy.
The ride comfort is very good but you occasionally get some shudders through the frame when gear changes happen on a steep hill. The cabin sounds refined with how quiet it is, even at higher speeds and you’ll enjoy that on longer trips.
Hitting the open-road isn’t an issue with power being delivered smoothly when you accelerate. Despite being a tall car, the Musso handles cornering much better than I thought it would without heaps of roll.
You don’t feel any of the weight of the car when you steer, though, and that’s a bit too light for my liking. But it gives the Musso more of a car-like feel rather than a ute/truck feel which some people might enjoy.
Massive windows mean the Musso has crazy-good visibility for a ute and I feel confident about checking the blind-spot because of it. That's great for such a big vehicle.
Despite being almost 5.5m long, the Musso isn't too difficult to park because of the 360-degree view camera system, and front and rear parking sensors, a must have on large cars like this. The camera system is a smidge low quality for the image, though.
The Mercedes-Benz finally starts to puts its nose ahead of its competitors on the safety front.
The X350d has seven airbags, ABS, stability and traction controls, forward collision warning, low speed forward AEB, pedestrian detection, lane-keep assist and around-view cameras, trailer-sway control and hill-descent control.
It also has three top-tether and two ISOFIX points.
Its five-star ANCAP safety rating was awarded in 2017.
On the top-grade model, you get most of the important safety features you expect to see on new cars but only at this level. The lower grades miss out on some big-ticket items and it annoys me when you have to pay extra for safety.
Standard features include biggies like rear cross-traffic alert, blind-spot monitoring, as well as AEB with forward collision warning and lane-change collision warning.
Other features include lane departure alert, safe exit assist, driver attention warning, tyre pressure monitoring, hill descent control, hill start assist, a 360-degree camera system, plus front and rear parking sensors.
It features six airbags, which is good for this class, but is currently unrated with ANCAP while its rivals all sport a maximum five-star rating.
There are ISOFIX child seat mounts on the outboard rear seats and three top-tethers but you can’t legally fit a child-seat in the middle seat as it only features a lap belt. Not having the sash does lower the safety aspect for any middle rowers and I’d think of the middle seat as an emergency spot for an adult only.
Mercedes offers a three year/200,000km warranty for the X, which isn't too bad. It also throws in roadside assist for the duration. Also worthy are the 12 month/20,000km service intervals.
A basic capped-price service scheme will hit you for $1950 (pre-paid) or $2,555 if you pay when you front up for each of the three services covered. The servicing isn't super-cheap, as you can see, but at least you know what you're up for.
The on-going costs are great on the Musso, with it coming with a seven-year/unlimited km warranty, which is above average for this class.
It also comes with a seven year/105,000km servicing program where services average $375, which is competitive for the class.
Servicing intervals are average at every 12 months or 15,000km, whichever occurs first.