What's the difference?
Having been on the market since 2014, the NX mid-size SUV quickly shot up the Lexus sales charts to become the brand’s most-popular model.
The SUV-hungry Australian market ate up the premium crossover, which also had the distinction of offering a hybrid powertrain.
In 2020 though, with SUVs popping up left, right and centre from premium and mainstream brands, can the NX still hold its own as an inner-city cruiser?
Most cars get secretly cheapened as they travel through their model lifecycles.
Yes, while facelifts often usher in headline advances like updated electronics and more equipment to boost attention, in too many cases, engineers are forced to cut costs, especially where they cannot be very easily detected, such as with removed sound-deadening, inferior carpet quality and deleted minor items, like bonnet struts. Hello, latest Ford Ranger!
Every cent saved is extra profit made.
Now, we cannot tell at what level – if any – the penny-pinchers pilfered the Lexus UX for its Series II update last year, but the completely unexpected result is a small SUV/crossover that feels and drives noticeably better than before.
Keep reading to find out how and why.
The Lexus NX 300h F Sport is both a comfortable and luxurious family hauler that is held back by just a few things.
Of course, gripes like the underwhelming dynamics might not be an issue for all, but the less-than-stellar fuel economy (for a hybrid, at least), disappointing practicality and fiddly multimedia will affect all potential buyers.
However, this is balanced out by loads of equipment and premium appointments for a reasonable price, which should put the Lexus NX on your shopping list if you are keen for an inner-city premium SUV cruiser.
Most cars get worse as they age as their makers try and save pennies by scrimping on quality and features. But the reverse seems to be true for the Lexus UX.
The 250h Luxury 2WD we tested is the car that the brand should have launched with back in 2018, with an appealing balance of performance and economy, comfort and sporty handling, as well as refinement and features. The UX has finally come of age.
Lexus might have been known for drab and dowdy styling in the past, but the NX’s sharp aesthetic is head turning and attention grabbing in all the right ways.
Though the NX first hit Australian showrooms in 2014, after six years we reckon it wouldn’t look out of place strutting down a catwalk, and can easily hold its own in the design department against the likes of the Audi Q5, BMW X3 and Mercedes-Benz GLC.
From the front, you can’t miss the trademark Lexus spindle grille, which, with its trapezoidal shape, gives the illusion of a wider and more aggressive car.
The high-set, slender headlights also gives the NX a wide stance, while the sweeping daytime running lights and sharp bumper design give the impression that the NX is cutting through water.
In profile, the NX is characterised by a strong shoulder line, chiselled lower doors and narrow glasshouse, while the black plastic wheelarch cladding hints at its SUV status.
The black trim detailing on the tail-lights almost make it look like the NX has narrowing cartoon eyes from the rear, but the subtle diffuser and large bumper soften its look a little.
If you can’t tell, we dig the aesthetics of the NX, especially the subtle exterior features such as crystal-like front foglights and the unique side mirror design.
Step inside and those neat little design touches continue.
From the almost folded fabric-like design of the door trims to the soft-touch surfaces throughout, the NX’s cabin oozes luxury, class and quality.
The centre stack shape mirrors the front grille’s trapezoid shape, while all the buttons and switchgear have a nice heft and weight to them, and are laid out in an easy-to-use, ergonomic fashion.
Sure, look a bit closer and you might see some carryover items from lower-end Toyota models, such as the cruise control stalk but, be honest, if we didn’t point it out, would you have even noticed?
A hefty portion of the UX’s engineering underneath is shared with the popular Toyota C-HR. Not that you would necessarily know that by glancing at it.
Even five years on from launch, the current model looks slick and contemporary, and it seems to have informed the styling of newer, larger Lexus SUVs like the latest NX.
Not that you’d call the UX an SUV – it’s very much a higher-riding hatchback, with a ho-hum 160mm of ground clearance.
To put that in perspective, other crossovers are taller: the GLA has 213mm, while Subaru’s new Crosstrek boasts 220mm. At least the UX’s is loftier than the C-HR and its pitiful 137mm.
That said, the angular wheel arches and wide-track stance serves the Lexus well.
Measuring 4660mm long, 1870mm wide, 1645mm tall and with a 2600mm wheelbase, the NX puts it foot firmly into the mid-size SUV class.
Front occupants can easily get comfortable thanks to seats with a wide breadth of adjustment, while drivers also get a telescoping steering wheel that automatically raises when the car is turned off for easier ingress/egress.
Generous door bins up front will swallow large water bottles and any other paraphernalia, while two deep cupholders are found between the driver and front passengers.
If you want to tuck any items out of sight though, the glovebox and centre console bin will do the job, but there is also a hidden compartment where the driver’s touchpad palm rest.
Lift up the flap and your precious valuables can be hidden away, but look underneath the flap and it doubles as a handheld mirror to check you don’t have any food in your teeth before a date.
The outer two second-row seats offer ample room for six-foot-tall passengers, and – even with the front seats in our preferred position – there is plenty of legroom in the back.
Like most vehicles, the middle seat is a bit compromised, but in the NX it feels especially narrow and uncomfortable.
This isn’t helped by the middle seat’s seat belt, which comes down from the roof and intrudes well into the backrest of the neighbouring seat when not in use.
It makes loading the NX full of passengers tricky as there is a bit of shuffling around to get all the belts in place and passengers comfortable.
Our advice? Use the NX as a four-seater and just fold down the centre armrest, which also exposes two cupholders, for extra comfort.
Other rear seat amenities include air vents and storage pockets in the doors, the latter of which will accommodate water bottles or small items.
Open the boot and the NX will swallow 475 litres of volume, which can expand to 1520L with the rear seats folded down.
Boot space is down on its rivals, with all of the German models offering at least 550L of volume.
In real-world terms, this means the NX’s boot won’t close with a large- and medium-sized suitcase sat side-by-side, but has no problem with smaller cases.
Boot space might be lacking in the NX, but the hybrid system’s batteries have to go somewhere, and at least Lexus offers up two big bag books and tie-down points.
The UX’s compact crossover-esque hatchback proportions have implications inside. Inevitably, this is no larger than the (related) Toyota Corolla, despite having the higher seating position.
Beyond that, though, the 2023 model highlights how Lexus has made its so-called ‘gateway’ model better than before.
For starters, despite being the base grade, this UX has a properly premium ambience, backed up by exceptional fit and finish.
From a sensory perspective, the UX looks, smells, feels and sounds like a Lexus should. And by the latter, we mean the cabin is pleasingly isolated from the outside world.
The overhauled touchscreen and multimedia system is a huge step forward for the series. The larger new display looks great and works well – what a monumental improvement over the infuriatingly fiddly old set-up. It’s difficult to see how they’ll improve it. Dependable and glitch-free. Are you listening, all European manufacturers?
Meanwhile, the carryover parts that worked well enough before continue to impress.
The UX’s front seats are sumptuous in their cushy softness and comfort, yet provide sufficient support over longer driving distances.
There’s also the excellent driving position, with most switchgear within grasp. There’s just enough space for taller people to settle in nicely up front. And the basics like ventilation and storage are thoughtfully executed. The climate in the UX is always fine.
Negatives? Don’t worry, we’ve identified several.
As mentioned earlier, the now-better-equipped Luxury does have all the essentials. But for a car that’s approaching $60K-drive-away, we’d expect kerb-side mirrors that dip down when reversing to avoid damaging alloys against gutters; we couldn’t get ours to auto-fold when locking up, either.
Driver vision out isn’t great. Thick pillars and that rising shoulder line make changing lanes and reversing a technology-reliant affair, as it’s difficult to see objects that are too-easily obscured. For the same reasons, a front camera would be useful in this grade.
Others might expect a sunroof, or cooled seats that massage, or a head-up display for the instrumentation, but we’d argue that they’re hardly necessities. Lexus has to upsell buyers to something.
Moving on to the back-seat area betrays the UX’s compactness most.
The back doors have small apertures. Entry/egress is challenging for folk with long legs. Legroom is tight, and three adults abreast would be a struggle, so it’s best to treat the littlest Lexus crossover as a four-seater.
Yet headroom is fine, the appearance and finish remain first class as it is up front, and the basics are all present – air vents, grab handles, coat hooks, overhead lighting, one map pocket, centre armrest with cupholders, two USB outlets, and windows that wind all the way down. Narrow front seats aid with light, vision and ambience, too.
Further back, the luggage area is pretty petite for an SUV, though the boot is (slightly) larger than the Corolla and Mazda3’s. That powered tailgate is useful if your arms are full, but the loading lip is high.
Normal boot floor depth is shallow but most of that flooring can be removed to reveal a hidden compartment underneath.
Small side pockets are also useful. You’ll find a 240V outlet. Bag hooks and floor tie-down hooks are fitted.
And – being a hybrid – there’s no spare wheel, just a tyre inflation kit. And the flimsy cargo cover is there only to keep prying eyes out.
Not big on utility, then, but the UX is true to its role as a Lexus in concentrate form.
The Lexus NX mid-size SUV range kicks off at $55,700 before on-road costs for the base 300 Luxury 2WD, but our NX 300h F Sport AWD test car carries a $68,700 pricetag.
Of course, the price goes up due to the petrol-electric hybrid engine (more on that below), all-wheel-drive set-up and sporty appointments of the F Sport grade, but the list of standard equipment is sizeable.
From the factory, our test car is fitted with privacy glass, roof rails, auto-dipping and heated side mirrors, 4.2-inch driver display, keyless entry and push-button start, dual-zone climate control, wireless phone charger and powered tailgate as standard.
F Sport grades also score unique 18-inch wheels, a lowered ride-height and sports bodykit, as well as a bespoke leather shift knob, steering wheel with paddle shifters, seats, and interior trim.
Speaking of seats, the front pair are heated and cooled, and also feature electronic adjustment with memory function.
Handling multimedia duties is a 10.3-inch widescreen that outputs to 10 speakers dotted around the cabin., Digital radio, satellite navigation, Bluetooth connectivity, Apple CarPlay/Android Auto support and a DVD player can be found within the multimedia system, which is controlled by a central touchpad or via voice commands.
The only option ticked on our car is the Titanium premium paint. The only standard colour for the NX 300h F Sport is Onyx (black), with all other colour options incurring a $1500 penalty.
Of note, Lexus keeps the sunroof and colour head-up display on the options list.
While the 300h F Sport might be close to the top-end of the NX hierarchy (only cheaper than the Sports Luxury trims), its $68,700 asking price is comparable to base grades of key German rivals, such as the Mercedes-Benz GLC ($67,400) and BMW X3 ($68,900) that are rear-driven and offer less equipment.
Let’s list those changes briefly, as they inform the car you see before you.
The pre-facelift UX released in 2018 was criticised for riding too harshly and not being fun enough to drive.
So, Lexus says the MY23 version’s steering rack is better braced, the suspension and rear adaptive dampers have been retuned, the chassis gains more spot welds for added rigidity and the body is now stiffer and stronger than before. These are learnings directly applied from the UX300e EV version released in late 2021.
Most buyers will probably be more impressed with a now two-inch larger touchscreen, updated and (at long last!) easier-to-operate multimedia system, post-crash emergency services-callout should the driver end up incapacitated, upgraded voice recognition system, more-effective lane-keep assistance, improved traction through corners, better surround-view monitor and jazzed-up trim presentation.
Collectively, they strive to finally bring the expected/demanded on-brand qualities lacking from the previous model and in the UX’s largely-patchy competitor set – namely the Audi Q2, BMW X2, Jaguar E-Pace, Mercedes-Benz GLA and Volvo XC40.
This is especially so when sizing up the entry-level front-wheel drive grades (euphemistically dubbed 2WD at these exalted heights) of each, as we have done with the least-expensive hybrid version of the UX, the 250h Luxury from $53,820 (all prices are before on-road costs).
Costing nearly $8000 more than the base 200 Luxury petrol version, the hybrid accounts for the lion’s share of sales, and really has no direct electrified premium rival at that price point, except in the recently-released Alfa Romeo Tonale Ti from $49,900 – though that’s a mild-hybrid set-up with a 48-volt battery.
Along with an electric motor and a small Nickel-metal Hydride (Ni-MH) battery, the 250h Luxury is compellingly equipped for a base grade, including a 12.3-inch touchscreen, wireless Apple CarPlay, wired Android Auto, Bluetooth telephony, ‘Hey, Lexus!’ voice recognition, 10-speaker audio, digital radio, satellite navigation, remote engine-start/door-unlocking/hazard flashers/buzzer, acoustic windscreen glass, heated/powered mirrors, powered steering column, heated/powered front seats, climate control, keyless entry/start, a powered tailgate, roof rails, alarm and 17-inch alloys.
The 250h Luxury also comes with ‘Enhancement Pack 2’, featuring a powered tailgate with kick sensor, a wireless phone charger, cornering lights, headlight cleaners and rear privacy glass.
On the safety front, there’s all the usual driver-assist tech equipment including Autonomous Emergency Braking (AEB), lane-support systems and rear-cross traffic alert, amongst other items. Check our safety section for a full rundown.
So, yes, the UX 250h Luxury represents strong value. Even for a luxury-branded vehicle.
Propelling the Lexus NX 300h F Sport is a petrol-electric mild-hybrid powertrain, combining a 114kW/210Nm 2.5-litre naturally aspirated four-cylinder petrol engine with two electric motors – 105kW/270Nm unit for the front axle and a 50kW/139Nm unit for the rear wheels.
The total system output is measured at 147kW, which is sent to all four wheels in our test var via a continuously variable automatic transmission (CVT).
The zero-to-100km/h acceleration takes 9.2 seconds thanks to a fairly hefty 1895kg kerb weight.
The UX’s Corolla/C-HR connection continues with its 2.0-litre (1987cc) twin-cam four-cylinder petrol engine, delivering 107kW of power at 6000rpm and 188Nm of torque between 4400 and 5200rpm.
The 250h Luxury pairs that with an 80kW/202Nm permanent magnet motor and 1.4kWh Ni-MH battery, for a combined power output of 135kW. A second, rear-mounted motor is available in higher grades, providing all-wheel drive. But not in this Luxury guise.
As with most Toyota and Lexus hybrids, charging is only via the petrol engine and recuperated energy from braking. Electric-only drive is only offered during brief spells of low-speed light-throttle driving, or off-throttle coasting where conditions allow.
Drive is sent to the front wheels via an electronically-controlled continuously variable transmission (CVT). Three modes are offered – 'Eco', 'Normal' and 'Sport'.
Tipping the scales at 1625kg (kerb), the 250h Luxury offers a power-to-weight ratio of nearly 83.1kW per tonne. That’s a hefty output for a hybrid. Top speed is 177km/h, with 0-100km/h needing 8.5 seconds.
Underpinning that performance is a MacPherson-style strut-front and a multi-link rear suspension set-up.
Official fuel consumption figures for the Lexus NX 300h is 5.7/ litres per 100km, though we managed a 7.6L/100km figure in our week with the car.
Our driving consisted exclusively of inner-city driving for groceries and just two trips down the freeway upon collecting and returning the car due to Melbourne’s lockdown rules.
Officially, the 250h averages an impressive 4.5 litres per 100km on the combined cycle, which is just 103 grams per kilometre of carbon-dioxide emissions.
Now, out in the real world, with plenty of inner-city and urban driving as well as a spell of fast highway runs punctuated by some very heavy-footed acceleration, we managed just under 7.4L/100km pump-to-pump.
That’s not too bad given how hard our UX was caned. The trip meter showed 5.6L/100km over the same distance (nearly 400km).
This is one Lexus hybrid that will happily sip from the standard 91 RON unleaded petrol pump. With a fuel tank capacity of a smallish 43 litres, expect a range of between 930km and 1000km.
For a luxury small crossover, these are economical figures.
Though the Lexus NX might look sporty and dynamic from the outside, don’t be mistaken into thinking Lexus’ mid-size SUV is anything other than a comfy cruiser.
Steering remains light and lifeless in its default ‘Nomal’ drive mode, but even in ‘Sport S’ and ‘Sport S+’, weighting feels artificial and numb.
What this means is that the NX 300h F Sport is a joy to manoeuvre around town at low speeds, but is found lacking when the speedo climbs and the roads get a bit twisty.
Likewise, a stab of the throttle is met with a spike in revs and engine noise as the powertrain switches from its electric motor to internal combustion engine, but the expected thrust-burst never comes.
CVTs are generally tuned for better fuel economy, not a sporting drive, so it makes sense that the NX is a little more hesitant and lethargic to get up to speed, but the transmission does suffer from that ‘elastic’ feel where it can be slow to ‘shift up’ if it thinks you are wanting a sporty drive.
However, these shortcomings are especially evident when stacking it up next to the new Toyota RAV4 hybrid.
The NX is underpinned by Toyota’s MC platform, shared with the old RAV4, whereas the fifth-generation mid-size SUV that launched in 2019 is updated with a TNGA platform.
Much of our aforementioned criticisms in driving dynamics and snoozy drivetrain are fixed, or at least alleviated, in the latest Toyota RAV4, so here’s hoping the next-gen NX rumoured to break cover soon will be a welcomed step forward.
And while the current Lexus NX is certainly not the last world in SUV driving dynamics, it’s not trying to be.
As a daily runabout for the family, the NX is comfortable and predictable – just what some families might be after.
The suspension does a great job at soaking up road imperfections and little bumps you might find on your journey, helped by the comfy seats and great interior sound insulation.
What is noticeable though, is overcoming large bumps or any change in elevation at speed, where the NX 300h’s hefty weight means it takes just a touch longer to get settled again.
The cabin also feels a bit fussy from the driver’s seat, with the multimedia especially being fiddly and hard to navigate when on the move.
We reckon a rotary controller like those found on a BMW, or even better multimedia software as seen with a Benz, could go a long way in fixing Lexus’ multimedia woes.
Having said that, the system is compatible with Android Auto, and is laid out well on the widescreen, so you could easily forgo the annoying touchpad and janky software for a better experience.
Before driving the 2023 UX250h hybrid, there was some trepidation.
All versions of the original series from 2018 were tested previously, and in every one bar the base 200 on small wheels and tyres, none lived up to the promise of a premium Lexus crossover. A harsh ride, excessive noise intrusion and dull handling made this model a disappointment.
That’s all in the past, thankfully, thanks to a sustained program to save the UX from mediocrity. The company really got the basics wrong the first time around with the horrid CT200h predecessor back in 2011, so we imagine that it would be damned if this was going down the same sorry path again.
In the 250h Luxury, as reviewed here, it is difficult to objectively fault the way everything works and drives.
Let’s start with performance. Even in Normal or Eco mode, the UX steps off the line briskly, and initially at least, it’s the electric motor and battery that silently whooshes the car forward.
If you’re gentle, you can reach speeds of up to about 40km/h before the petrol engine chimes in unobtrusively.
Beyond that, there’s a stream of electric power you can feel, keeping the acceleration coming on strong, even as speeds rise above 100km/h.
This is also true for Sport mode, except that it all happens a bit quicker and earlier, and with extra urge.
And the welcome news here is that the CVT doesn’t really make the engine sound too droney, unless the driver is mashing the pedal to the metal.
Travelling along at normal urban speeds, there’s a seamless transition from electric-enhanced petrol propulsion back to electric-only if the conditions are right – such as when coasting off-throttle.
This is most common in heavier traffic, and the resulting smoothness and quietness adds to a refined and relaxed experience.
About our only objection is when you apply the brakes. In our test car, they felt a little on/off, like a switch. At times, they seemed too grabby for smooth stopping.
That said, the driver can downshift using the gear lever to provide powertrain braking, to help minimise snatchiness.
Road noise seems to be more muted than before, supporting Lexus’ claims that retuning the suspension and beefing up the structure/chassis has helped with refinement.
We wouldn’t say the UX is at the top of the class for quietness, especially on Australia’s coarse-bitumen highways, but now things have hushed sufficiently enough for a crossover purporting to be a premium.
Where the suspension changes really transform the UX, at least on the 215/60R17 tyres the Luxury wears, is how much softer and comfier the ride is.
Where before there was suddenness there’s now suppleness, substantially improving the experience. We wonder whether the bigger-wheeled rubber the richer grades receive are as well-resolved.
As the 250h Luxury is not trying to be a hot hatch, the resulting body lean through fast corners is a happy trade-off, though it’s not so roly-poly that handling composure is adversely affected.
Plus, the steering – while light and easy at parking speeds – still offers enough response and feedback for most drivers to enjoy taking the UX for a cross-country blast once in a while.
To that end, the steering’s weighting does increase in Sport mode… though you won’t be selling your Peugeot 205 GTi for one just yet, but that previous dullness is history. In fact, whether behind the wheel or ensconced in one of the inviting outboard seats, the UX250h as a whole is a much sunnier experience all-round than before.
All Lexus NX grades carry a maximum five-star ANCAP safety rating, applicable to all variants of introduced from October 2017 onwards.
As the NX was tested on ANCAP’s old standards, it scored 35.39 out of a possible 37, dropping only 1.61 points in the frontal offset test for ‘acceptable’ protection of the driver’s chest and feet, and passenger’s lower legs.
Like all NX models sold in Australia, our car came with the brand’s Safety System+ suite, which includes autonomous emergency braking with pedestrian detection, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control and lane departure warning.
Other safety tech in our F-Sport grade includes hill-start assist, automatic headlights and adaptive highbeams, while eight airbags, seatbelt pretensioners and a tyre pressure warning system are found throughout the local NX line-up.
Tested in 2019, the UX has managed an ANCAP crash-test rating of a maximum five stars. The rating applies to all models built from October, 2020, onwards.
That’s no surprise, given the level of standard safety equipment fitted, even to this entry-level 250h Luxury grade.
You’ll find eight airbags – dual front, side chest, side head and driver and passenger knee – as well as Lexus’ ‘Pre-collision safety system’ with AEB for pedestrian (day/night) and cyclist (day) detection and daytime intersection assistance.
The AEB functions from 10km/h to 180km/h and the lane support systems between 50km/h and 180km/h.
Also included is lane-keep assist, speed-sign recognition, rear cross-traffic alert, parking support braking, blind-spot monitor, emergency steering assist, auto high beam, full stop/go adaptive cruise control and front and rear parking sensors.
Anti-lock brakes with brake assist and electronic brake-force distribution, traction control, stability control, active cornering assist, four-wheel disc brakes and a reverse camera are fitted.
Lexus’ Connected Services offers SOS emergency call, stolen vehicle tracker and other GPS-based assistance features.
The outboard rear seats include ISOFIX child restraint anchors and there are three top tethers for baby capsule/child seat straps across the second row.
Like all new Lexus vehicles, the NX 300h F Sport comes with a four-year/100,000km warranty, along with roadside assist over the same period. A six-year anti-corrosion is also part of the aftersales assurance package.
Scheduled service intervals are every 12 months/15,000km, whichever comes first.
The first three years/45,000km of scheduled servicing is capped at $495 for each annual service, which falls under the brand’s Encore service that also entails pickup and delivery of the NX, loan car, and wash and vacuum.
Lexus ownership also means owners will be access to exclusive events, dinners and drive days, as well as promotions from partner hotels.
Although servicing costs are relatively cheap for the first three years, Lexus’ four-year/100,000km lags behind luxury brand leaders Mercedes-Benz and Genesis, who both offer five-years/unlimited kilometre assurances.
Lexus offers a five-year/unlimited kilometre warranty and roadside assistance.
Service intervals are at 12 months or 15,000km.
The first three scheduled services are capped at $495 each, with the work carried out detailed online.