What's the difference?
It may be shrinking but sizable fish still swim in the mid-size luxury sedan pool, with the German ‘Big Three’ (Audi A4, BMW 3 Series, Mercedes-Benz C-Class) joined by the likes of Alfa's Giulia, the Jaguar XE, Volvo S60, and... the Lexus ES.
Once the brand's low-key, relatively conservative option, in its seventh-generation the ES blossomed into a full-blown design showpiece. And now it's received a mid-life update with an additional engine choice, upgraded tech, and a refreshed look inside and out.
Has Lexus done enough to bump the ES up the premium sedan ladder? We joined the local launch drive to find out.
There’s a school of thought that says you should always use the biggest hammer available. That’s the view of more than one van and truck manufacturer, who will point at the dual-cab utes Aussies are currently consuming at a frightening rate, and politely suggest a light truck or full-sized van might just be more appropriate.
It’s a hard argument to ignore, and for those who use their commercial vehicles to the max, perhaps a committed truck or van might make sense. After all, having the ability to tow 3.5 tonnes AND still have some payload left over for passengers and fuel is a hard argument to ignore. It’s also a line European maker Iveco is keen to push, along the lines of never taking a knife to a gunfight.
Iveco’s volume-selling light van offerings are the 42S and 50C models; vans that cross from recreational to professional user thanks to their overall size, capacity and the fact they can be driven on a normal car license in Australia.
Now revised for greater buyer reach, the 42S gains a 350kg payload boost over the 35S model it replaces, as well as more power and torque from its engine. It also boasts improved safety credentials with the addition of a range of driver aids which we take for granted in passenger cars, but are increasingly important in the commercial vehicle world thanks to a renewed focus on OH&S.
So, what else is new? Starting in the cabin, there’s now a 10-inch digital driver display unit, improved wireless and wired charging rates, changes to the chassis rails for better crash performance, an improved warranty and a pair of feature packages designed to target the end user market.
In Europe, the Daily van has plenty of competition, while in Australia, the major opponents are the Mercedes-Benz Sprinter, VW Crafter, Fiat Ducato and the emerging Chinese van threat, the LDV Deliver 9.
Since day one Lexus has aimed to prise buyers away from the limpet-like grip of traditional luxury car players. Conventional marketing wisdom says consumers buy brands, with the actual product a secondary consideration.
The updated ES has the value, efficiency, safety, and driving refinement to again challenge the establishment. Amazingly, the ownership package, specifically the warranty, is starting to lag the market.
But for open-minded premium buyers this product is worth a look before following a well-worn brand path. And if it was my money, the ES 300h Luxury with Enhancement Pack is the range sweet spot for value and performance.
The Iveco Daily van’s light-truck genetics mean it’s not as immediately familiar to the end-user as some of the competition. It’s a fair climb to get inside, for instance, and once you’re there, the cabin lacks the ambience of a more passenger-oriented machine. Its wheelbase and external dimensions, too, mean it requires plenty of parking skill and real estate, and the dynamics are surefooted but hardly athletic.
Of course, fleet managers won’t care too much about any of that, and the flip-side is those truck underpinnings point to a low maintenance, high-mileage lifespan with good warranty as a promise of less time lost in the service bay when the van could be on the road earning its keep.
Right at the moment, the Daily van appears to be forming some kind of bridge between the car and truck world in terms of safety equipment and driver assistance gear, too. And that’s got to be a good thing.
But equally, it remains a pretty specialised piece of equipment that won’t work for everybody, nor does it have a lot of cross-over appeal between the car and truck worlds. None of which, of course, will prevent it being a valuable tool of the trade in the right hands.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
From shy wallflower to life of the party, the Lexus ES was given a comprehensive design makeover for its seventh generation.
A dramatic, angular exterior incorporates signature elements of the Lexus brand's distinctive design language including an unmissable ‘spindle grille’, but is still clearly recognisable as a conventional 'three-box’ sedan.
The jagged headlights now feature ‘tri-beam’ LEDs on F Sport and Sports Luxury grades, adding an extra air of purpose to an already bold face. And the grille on Luxury and Sports Luxury models is now made up of multiple L-shaped elements, mirrored across the top and bottom sections, then finished in gunmetal grey for a close to 3D effect.
The ES is offered in 10 colours - ‘Sonic Iridium’, ‘Sonic Chrome’, ‘Sonic Quartz’, ‘Onyx’, ‘Graphite Black’, ‘Titanium’, ‘Glacial Ecru’, ‘Radiata Green’, ‘Vermillion’ and ‘Deep Blue’ with two other shades reserved for the F Sport only - ‘White Nova’ and ‘Cobalt Mica.’
Inside, the dash is a mix of simple sweeping surfaces contrasted by a flurry of activity around the centre stack and instrument cluster.
Located roughly 10cm closer to the driver, the new multimedia screen is a 12.3-inch unit with touch functionality, a welcome alternative to the laggy and inaccurate Lexus ‘Remote Touch’ trackpad set-up. Remote Touch remains, but my advice is to ignore it and use the touchscreen.
The instruments sit in a deeply hooded binnacle with buttons and dials on and around it. Not the sleekest design in the segment and passable only from an ergonomic point-of-view, but the overall feel is suitably premium.
One thing Iveco is very up front about is that its vans are truck-based. To some sectors of the market this is no problem whatsoever, but it means that stylistically, the end product is not likely to be as fashionable looking as some of the competition. That big, bluff front, for instance, while maybe looking a bit heavy-handed to some, will conjure up just the right amount of brute force for others.
There is also evidence Iveco doesn’t mind if the exterior appearance fails to hide how the machine works. That perhaps why the wheel arch flares are obvious and the track for the sliding door is proudly on display rather than hidden.
Even inside, the bare cargo-bay walls tell their own utilitarian story, but when you get down to actually lashing down heavy loads, that truck heritage is very much in evidence with a non-nonsense layout and presentation.
An overall length just under 5.0m long shows how much the ES and its competitors have crept up in size over recent generations. The Merc C-Class is more a mid-size car than the compact sedan it once was, and at nearly 1.9m wide and standing a bit over 1.4m tall the ES more than matches it for space.
There's plenty of room up front, the car feeling open and spacious from behind the wheel, thanks in part to the low sweep of the dash. And the rear is just as commodious.
Sitting behind the driver's seat set for my 183cm (6'0”) position I enjoyed good leg and toe room, with more than enough headroom, despite inclusion of a tilt and slide glass sunroof on all models.
Not only that, entry to and egress from the rear is a breeze thanks to a large aperture and wide opening doors. And while the back seat is best for two, three adults across is do-able without too much pain and suffering for short to medium journeys.
Connectivity and power options are plentiful with twin USB ports and a 12-volt socket front and rear. And storage starts with two cupholders in the front centre console, and another pair in the fold-down rear centre armrest.
If the remote touch system was (deservedly) given the boot, there would be room for extra oddments space in the front console.
The front door pockets are adequate rather than large (smaller bottles only), the glove box is modest, but the storage box (with padded armrest lid) between the front seats is more generous.
There are adjustable air vents for rear passengers, which you'd expect in this category, but are always a plus none-the-less.
The rear door pockets are okay, except the opening is relatively slim so bottles are a struggle, but there are map pockets on the back of both front seats as another bottle option.
Important to note that while boot space is decent at 454 litres (VDA) the rear seat doesn't fold. At all. A lockable ski port door sits behind the rear armrest, but the lack of a split-folding back seat is a significant practicality compromise.
A reasonably high loading lip into the boot isn't great, either, but there are tie-down hooks to help secure loose loads.
The Lexus ES is a no-tow zone and a space-saver spare is your only flat tyre option.
Even within the framework of vans that are agile enough to park relatively simply, can be driven on a normal car license and are priced within reach of even recreational users, there’s still a lot going on. Think optional payloads, wheelbases and cargo volumes, just for starters.
So let’s start with the Daily 42S. Available with either a 3520mm or 4100mm wheelbase, the 42S can cope with a payload of 1872kg or 1741kg, respectively. Towing capacity is 3500kg. It stands more than 2.7 metres tall and seats three.
The 50C is the next step up the size ladder and, like the 42S, can be had with either a 3520mm or 4100mm wheelbase. But from there, the 50C just gets bigger with a choice of three overall lengths (up to almost 7.7 metres) and two distinct roof heights. Payload varies from a high of 1942kg to 1752kg and, like the 42S it also seats three and can tow 3500kg.
Iveco has stuck with single rear wheels (rather than a dual-wheel rear axle) for the 42S variant as this minimises the internal space taken up by the rear wheel arches and ensures that the van in any configuration will still swallow a standard pallet between those arches. The 50C, meanwhile, with its greater payload potential, features dual rear wheels. The other reason for the dual wheels is that the 50C can be ordered with an upscaled GVM of 5.2 tonnes, versus the standard vehicle’s 4.5 tonnes. At that point, though, the driver requires an endorsed license to stay legal.
The cabin is a master-class in finding a storage space for everything, with no less than three cubbies per door, storage bins on the dash-top and above the sun-visors, half a dozen cubbies in the dash fascia, a single glove box and a huge storage area under the flip-up cushions of the passenger’s bench seat. In standard trim, the Iveco vans seat three with a two-person bench and a single driver’s seat. That, however, doesn’t mean the vehicle has a walk-through function, and the solid cargo barrier keeps the cabin permanently separate from the cargo bay.
Access to the cargo area is via twin barn doors at the rear which open back on to the sides of the vehicle for easier fork-lift loading. There’s a single sliding side door as standard on the kerb-side, but you can option a second sliding door on the other side. There are also no less than 10 tie-down points (five per side) and they’re solid and mounted on the floor for maximum usefulness. Three LED lights illuminate the cargo area.
The existing ES 300h (the ‘h’ denoting hybrid) is now joined by a non-hybrid model using the same petrol engine, tuned specifically to run without the support of an electric motor.
The pre-update, hybrid-only ES line-up spanned six model variations across a roughly $15K price spread from the ES 300h Luxury ($62,525) to the ES 300h Sports Luxury ($77,000).
Now there are five models with an ‘Enhancement Pack’ (EP) available on three of them, for an effective range of eight grades. Again, it's a $15K spread, stretching from the ES 250 Luxury ($61,620, before on-road costs) to the ES 300h Sports Luxury ($76,530).
Let's kick-off with the ES 250 Luxury. Aside from the safety and powertrain tech covered later in the review, the ‘entry-level’ grade is loaded with standard features including, 10-way power-adjustable and heated front seats, dual-zone climate control air, active cruise control, a new 12.3-inch multimedia touchscreen, satellite navigation (with voice control), keyless entry and start, 17-inch alloy wheels, a glass sunroof, auto rain-sensing wipers, plus 10-speaker audio with digital radio, as well as Apple CarPlay and Android Auto compatibility. The steering wheel and gearshift are leather-trimmed, while the seat trim is synthetic leather.
An Enhancement Pack adds wireless phone charging, privacy glass, a colour head-up display, and $1500 to the price tag (total $63,120).
The next rung up the price ladder brings the hybrid powertrain into play, so the ES 300h Luxury ($63,550) retains all the features of the ES 250 Luxury EP and adds a rear spoiler and power adjustable steering column.
Opting for the ES 300h Luxury EP then adds a power boot lid (with kick sensor), leather-accented trim, 18-inch rims, panoramic view monitor (overhead and 360-degree), 14-way power driver's seat (with memory settings), ventilated front seats, side blinds and a power rear sunshade, as well as $8260 to the price (total $71,810).
Next, as the name implies, two ES F Sport models dial up the performance personality.
The ES 250 F Sport ($70,860) retains the features of the ES 300h Luxury EP (except side blinds) while adding LED headlights with adaptive high-beam, a ‘wire-mesh’ grille, sports body kit, 19-inch wheels, performance dampers, an 8.0-inch driver display, alloy interior accents and grippier F Sport seats.
Stump up for the ES 300h F Sport ($72,930) and you'll ride on an adaptive suspension system with two driver-selectable settings, Go one step further and select the ES 300h F Sport EP ($76,530) and you'll also be cranking up a 17-speaker Mark Levinson audio system and warming your hands on a heated steering wheel.
Then, the top-of-the ES pyramid, the 300h Sports Luxury ($78,180), puts it all on the table adding top-shelf semi-aniline leather-accented trim, power adjustable, reclining, and heated rear outboard seats, tri-zone climate control, as well as side door blinds and a power rear sunshade. The rear centre armrest also features controls for the sunshade, seat heating (and angle), as well as audio and climate settings.
That's a lot to take in, so here's a table to help clarify the model walk-up. But suffice it to say this ES maintains Lexus’ reputation for value, testing its competitors in the luxury sedan space.
When you start to dig into the Iveco Daily range, it soon becomes apparent there’s huge depth to the line-up. In fact, there’s everything from a four-wheel drive dual cab-chassis, a bare-bones cab-chassis and even van versions with enough GVM (Gross Vehicle Mass) to require a truck license to be driven legally.
But for most users, and certainly those that might otherwise resort to an American pick-up or some other form of dual-cab utility for their work and play requirements, the Daily variants that offer the broadest appeal are the 42S and 50C vans.
That pair gives you a choice of capacities (see Practicality section) as well as some new safety tech and some structural changes aimed at making the vehicle safer.
You also get climate-control air-conditioning, cruise-control and a tilt and height adjustable steering column. Seat trim is still cloth, the floor coverings remain vinyl and the wheels are stamped from steel. This is, after all, a truck-based vehicle and it shows in some respects.
A pair of option-packs start with the 'Business Pack' which takes fuel capacity from 70 litres to 100 litres, a new 10-inch multi-media unit, a passenger’s bench seat with table, a heated driver’s seat with suspension function, climate-control, keyless entry and go, fog-lights and an electronic park-brake.
The 'Premium Pack' adds auto headlights and wipers, LED lighting, a leather steering wheel, wireless charging, adaptive cruise-control and lane-centring.
Right at the moment, we don’t have pricing for those packs, nor do we, in fact, have confirmation of pricing for the new van range. But word on the street is that pricing – thanks to a strong exchange rate at the moment – may not be very different from the superseded range, meaning the entry-level 42S van could enter the market around the $60,000 mark plus on-road costs, while the 50C variant could top out at closer to $100,000. That’s a pretty sketchy prediction, we know, but it’s all we can offer at the moment.
The ES 250 is powered by an all-alloy, 2.5-litre, naturally aspirated (A25A-FKS) four-cylinder engine featuring DVVT (Dual Variable Valve Timing) - electrically actuated on the intake side, and hydraulically on the exhaust side. It also uses a combination of direct and multi-point fuel-injection (D-4S).
Maximum power is a handy 152kW at 6600rpm and peak torque of 243Nm is available between 4000-5000rpm, with drive going to the front wheels via an eight-speed automatic transmission.
The 300h features a modified (A25A-FXS) version of the same engine using the Atkinson combustion cycle which plays with valve timing to effectively shorten the intake stroke and lengthen the expansion stroke.
The down-side of this set-up is a loss of low-end power, while the up-side is improved fuel efficiency. Which makes it perfect for a hybrid application where an electric motor can make up for the low-end shortfall.
Here, the result is a combined output of 160kW, with the petrol engine producing its peak power (131kW) at 5700rpm.
The 300h's motor is a permanent magnet synchronous type producing 88kW/202Nm, and the battery is a 204-cell nickel-metal hydride type with a capacity of 244.8 volts.
Drive again goes to the front wheels, this time via a continuously variable transmission (CVT).
While vans might be getting ever closer to passenger cars in the way they drive (stay with us) in engineering terms, there’s still a bit of 'us and them' going on. That means you kind of have to throw away a fair bit of what you thought you knew about how motor vehicles work, but it also means the Iveco is fit for purpose in a world where big loads and lots of kilometres are the norm.
Power in either the 42S or the 50C comes from a 3.0-litre, four-cylinder, turbo-diesel engine. It doesn’t sound too different from what you’d find in a dual-cab ute, but the engine uses some pretty heavy-duty tech, making it closer to a truck engine than a typical light commercial’s, including an impressive service regime. Although capacity remains the same, the Iveco’s unit is available in two tunes, both erring on the side of torque over outright power.
The 42S gets a 132kW and 430Nm version of the engine, while the 50C can be optioned up to the second-tier tune with 155kW and 470Nm. It’s not just an electronic tweak, either, and while the engine’s fundamentals remain, there are changes to the turbocharger and camshaft as well as the engine management.
Standard transmission is a ZF-made eight-speed conventional automatic and there’s electric power-steering as a nod to the chase for maximum efficiency which is perhaps even more important in the Daily’s European home market than it might sometimes be here.
However, it’s when you get to the suspension that the Daily reveals its brawny design ethos. Front suspension on the 42S is by double wishbones and torsion bars which sounds odd, but is pretty familiar in the trucking world. The 50C uses the same arrangement.
At the rear, the 42S gets a simple twin-leaf parabolic spring at each outer end of the axle, while the 50C has the same with optional air suspension and an optional driver-controlled locking differential.
All versions of the Daily also use the time-honoured (in the trucking industry) body-on-ladder-chassis construction method.
Hyundai's official fuel economy figure for the ES 250, on the ADR 81/02 - urban, extra-urban cycle, is 6.6L/100km for the Luxury and 6.8L/100km for the F-Sport, the 2.5-litre four emitting 150 and 156g/km of C02 (respectively) in the process.
The official combined cycle fuel economy figure for the ES 350h, is just 4.8L/100km, the hybrid powertrain emitting only 109g/km of C02.
While the launch program didn't allow us to capture real-world (at the bowser) figures we did see a dash-indicated average of 5.5L/100km in the 300h, which is brilliant for a car in this class, weighing in at 1.7 tonnes.
You'll need 60 litres of 95RON premium unleaded to fill ES 250's tank and 50 litres to brim the ES 300h. Using Lexus figures that equates to a range of a little less than 900km in the 250 and just over 1000km in the 350h (900km using our dash-indicated number).
To further sweeten the fuel economy equation Lexus provides an Ampol/Caltex five-cents-per-litre discount as a permanent offer via the Lexus app. Nice.
Fuel consumption of commercial vehicles can vary enormously depending on where they’re driven and how they’re used and loaded. As a commercial vehicle, there are no official fuel consumption claims made by Iveco according to any standard test procedure.
Our experience with this vehicle in the past, however, suggests that between nine and 10 litres per 100km is a good indication of overall consumption. Obviously, hitching a 3.5-tonne trailer to the vehicle and loading it fully will have a big effect on that number.
With the standard 70-litre tank, the Daily should be able to cover near enough to 700km between fills, while the optional 100 tank should take it closer to 1000km.
Don’t forget, either, that the new Daily requires AdBlue which is carried in a 20-litre reservoir on the vehicle, and that the cost of filling this needs to be added to overall running costs.
The first thing you notice behind the wheel of this ES is how extraordinarily quiet it is. Sound absorption materials are stuffed all around the body. Even the engine cover has been designed to keep the decibels down.
And ‘Active Noise Control’ (ANC) uses the audio system to generate “noise-cancelling waves” to suppress mechanical clatter from the engine and transmission. The car is eerily EV-like in it's pin-drop interior tranquility.
We focused on the ES 300h for the launch drive, and Lexus claims 0-100km/h 8.9sec for this version of the car. It feels every bit that quick, but the engine ‘noise’ and exhaust note are like the humming of a distant bee hive. With thanks to Daryl Kerrigan, how's the serenity?
Around town the ES is composed and supple, absorbing pock-marked urban irregularities with ease, and on the freeway it feels like a hovercraft.
Lexus makes a lot of noise about the torsional stiffness of the ‘Global Architecture-K’ (GA-K) platform sitting under the ES, and it's clearly more than hot air. Through twisting B-roads it remains balanced and predictable.
Even in non-F-Sport variants the car points nicely and will steer accurately on the throttle through constant radius corners, with only modest body roll. The ES doesn't feel like a front-wheel drive car, with neutral handling up to an impressively high limit.
Luxury and Sports Luxury grades are offered with three drive modes - ‘Normal’, ‘Eco’ and ‘Sport’, tweaking engine and transmission settings for economy or a more spirited drive.
ES 300h F Sport variants add three more modes - ‘Sport S’, ‘Sport S+’ and ‘Custom’, further revising engine, steering, suspension and transmission characteristics.
Despite all the tuning options, road feel is not the ES's strongest suit. Dialing in sportier modes will add steering weight but no matter what the setting, the connection between the front wheels and the driver's hands is less than intimate.
The CVT auto suffers some of that disconnect between road speed and revs, the engine moving up and down the rev range in search of the power/efficiency sweet spot. But wheel-mounted paddles allow for manual shifting through pre-set ‘ratio’ points, and that option works nicely if you prefer to take the reins.
And when it comes to slowing down the ‘Auto Glide Control’ (ACG) system smooths out regenerative braking when you're coasting to a stop.
The conventional brakes are ventilated (305mm) discs at the front and a solid (281mm) rotor set-up at the rear. Pedal feel is progressive and outright stopping power is strong.
Random notes: The front seats are great. Super-comfortable yet neatly bolstered for secure location. The F Sport's chairs, even more so. The new multimedia touchscreen is a winner. It looks good and menu navigation is agreeably straight forward. And the digital instrument cluster is similarly clean and clear.
The first impression – once you’ve managed to climb inside the cabin (a manoeuvre that requires the in-built step) is of a magnificent view ahead and to the sides. You sit high and mighty and the vast glass area means you always feel like the king of the road. The steering wheel is relatively flat compared with a passenger vehicle, but the column features tilt and reach adjustment, so you can soon get comfortable.
The engine feels a bit grumbly and coarse compared with the dual-cab utes with which many of us are more familiar. It’s not harsh, though, and soon has the Iveco accelerating, if not swiftly, then certainly with some authority and a feeling it would take something pretty solid to slow it down.
The eight-speed transmission is calibrated – perhaps deliberately – to feel a little like the robotised manuals of some bigger trucks, and as such, can feel a little stilted in the way it ever so slightly hesitates between shifts.
The brake pedal is also placed too far to the right for comfortable left-foot braking and there’s no driver’s dead-pedal or foot-rest, suggesting that overseas crash testing may have dictated its deletion and the location of the brake pedal. That said, the Daily was originally designed as left-hand-drive, so perhaps the switch from left to right has imposed some of those compromises.
The other complaint is in the form of the new-for-2026 gear selector. It uses the now common separate Park button, but until Park is engaged, the button is not illuminated or identified in any way and simply looks like another piece of black plastic on the shifter. Once you know where it is, you’re fine, but until then…
The electric power-steering poses no challenges and, in fact, is kind of a metaphor for the whole experience. It’s easy and tactile to operate and takes no time at all to feel comfortable. That’s assuming that you can learn to trust your exterior mirrors and the rear-view camera, because with the standard cargo barrier installed and the lack of an interior mirror, there’s more or less zero rear vision.
The Lexus ES scores a maximum five-star ANCAP rating, the car first assessed in 2018, with updates in 2019 and September 2021.
It received high ratings against all four key criteria (adult occupant protection, child occupant protection, vulnerable road user protection, and safety assist systems).
Active crash-avoidance technology on all ES models includes, a pre-collision safety system (Lexus-speak for AEB) active from 10-180km/h, with pedestrian and daytime cyclist detection, dynamic radar cruise control, road sign assist, lane tracing assist, fatigue detection and reminder, tyre pressure monitoring, a reversing camera, as well as rear cross-traffic alert and parking support brake (including an intelligent clearance sonar).
Other features like blind-spot monitoring, adaptive high-beam and a panoramic view monitor are included on F Sport and Sport Luxury grades.
If a crash is unavoidable there are 10 airbags on-board - dual front, driver and front passenger knee, front and rear side airbags and side curtain airbags covering both rows.
There's also an active bonnet to minimise pedestrian impact injuries, and ‘Lexus Connected Services’ includes an SOS call (driver-activated and/or automatic), and stolen vehicle tracking.
For child seats there are top tethers for all three rear positions with ISOFIX anchors on the outer two.
Improvements to the Daily’s safety are one of the big headlines here. Well, in Europe, perhaps, because in Australia, the upgrades kind of amount to playing catch-up. But the new driver assistance packages are the real news here and, as such, the Iveco vans now get functions such as active cruise-control, traffic-jam assist, lane centring, autonomous emergency braking (that also identifies pedestrians and cyclists), blind-spot warning and rear-cross traffic alert and assist.
The three-seat cabin features four airbags; a driver and passenger front airbag and two side-curtain bags. The Daily has been crashed tested in Europe according to NCAP protocols and scored a maximum five stars.
A new, deformable crush-box in the front structure of the Daily is designed to give the vehicle improved passenger-protection in a frontal crash.
Top tethers and ISOFIX anchors for child seats are provided with configuration varying by body type.
From the time it arrived in the Australian market just over 30 years ago Lexus has made the ownership experience a key differentiator for the brand.
Its focus on post-purchase benefits and ease of servicing shook the established luxury players out of their button-backed leather lounge slumber and into a new aftersales mindset.
That said, the Lexus standard four-year/100,000km warranty is some way off luxury newcomer, Genesis, as well as traditional heavyweights Jaguar and Mercedes-Benz, all at five years/unlimited km.
Yes, Audi, BMW and others are at three years/unlimited km, but the game has moved on for them, too. Plus, the mainstream market standard is now five years/unlimited km, with some at seven, even 10 years.
On the other hand, the ‘Lexus Encore Privileges’ program provides 24-hour roadside assistance for the duration of the warranty, as well as, “dining, hotel partnership and luxury lifestyle experience offers exclusive to owners of new Lexus vehicles.”
The Lexus Enform smartphone app also offers access to everything from real-time advice on events and the weather to nav destinations (restaurants, businesses, etc), and more.
Service is scheduled every 12 months/15,000km (whichever comes first), and the first three (capped price) services for the ES are $495 each.
A Lexus loan car is provided while your pride and joy is in the workshop, or a pick-up and return option (from home or office) is available. You'll also receive a complimentary wash and interior vacuum.
Because they’re truck-based, the Iveco vans have meaningful service intervals as a way of keeping down-time to a minimum. In the case of the 42S and 50C models, that translates to a whopping two years or 50,000km between services, whichever comes first. We understand that relies on a particular type of engine oil being used, but even so, it’s a mighty long way between drinks.
Iveco has traditionally offered service plans of up to five years, and that will continue, but we haven’t been given pricing for that at this stage.
The standard Iveco warranty applies to these models, and that gets you six years and 250,000km worth of cover. An extended driveline warranty of up to six years and 600,000km is also offered. Again, pricing for that has not been announced.
It’s also worth noting that the Iveco van engines have been Euro 6 compliant since 2015. The facelift ushers in further changes based on regulations. That means they now need AdBlue which needs to be factored in as a running cost. But because they’re designed for a European audience where emissions are arguably a much bigger issue than here, the AdBlue technology is very advanced and rules out the need for a Diesel Particulate Filter in the exhaust system; something that will appeal to a lot of would-be owners.