What's the difference?
The Ineos Grenadier Quartermaster is the dual-cab ute version of the Ineos Grenadier wagon, which arrived a few years ago to much fanfare.
It’s a body-on-frame / ladder-frame 4WD with live axles, a dual-range transfer case, front, centre and rear diff locks, and plenty of features – onboard and optional – intended to turn you into an off-road expert.
The Quartermaster is a purpose-built work-and-play ute aimed at taking on the likes of the Toyota LandCruiser 70 Series and it’s a real breath of fresh air in a dual-cab ute market that’s increasingly looking same-same – although admittedly the Kia Tasman has also rattled the cage, but that’s another story.
So how does this Land Rover Defender-inspired ute perform off-road?
The dual-cab ute market and light truck market are potentially two very different landscapes.
While the dual-cab continues to storm the sales charts in Australia, there’s also a growing awareness among hardcore users of these vehicles, that a light truck might often be a better solution.
Better payloads and higher Gross Combination Mass ratings in an age of increasing legal and insurance concerns over overloaded vehicles, were once the light truck’s strong suit. But these days, vehicles like the full-sized US-made pick-ups and even the muscled-up Ford Ranger Super Duty have bridged or even exceeded that gap.
At which point, the light-truck’s benefits become the ease with which it can take on heavier jobs and the sheer size of the cargo and cabin area, not to mention those truck-specific qualities born of generations of refining a concept.
In Australia, it’s Isuzu that absolutely brains the opposition in sales terms. And part of the reason for that has been a realisation that not all would-be buyers want the hassle of the traditional truck-buying process of purchasing a bare chassis and then equipping it so suit their needs.
Which is where Isuzu’s RTW (ready To Work) concept comes in. You simply choose the truck you want, choose a tray, van or service body and then let Isuzu deal with it and phone you when it’s ready to collect.
It's so simple, it’s a wonder not everybody is doing it.
The other news is that Isuzu has finally updated its popular N Series fleet after about 16 years. A new cabin, extensive chassis changes, uprated engines, and all-new transmission, improved suspension and a new focus on safety are all headlines. But 16 years is a long time between drinks, so do the improvements make enough of a difference to keep the concept relevant in a changing market?
The Ineos Grenadier Quartermaster is best regarded as a charming old-school oddity in an increasingly cookie-cutter dual-cab ute market.
In the same vein as the Suzuki Jimny, Jeep Gladiator, and Toyota LandCruiser 70 Series, this ute is for those of us who really like driving to be a fully immersive experience and don’t mind a few sacrifices and some discomfort along the way.
Good on Ineos for giving it a crack.
A truck like the NPR (or any other truck, really) is never going to replace a dual-cab ute in terms of its duality. While the latter can tend to weekday chores and be quickly reconfigured for weekend fun, the light truck has no such facility. Nope, it’s a workhorse. Period.
You need a fair bit of real estate just to park the Isuzu overnight and it certainly won’t fit in the typical supermarket car space. It’s hardly sporty to drive, either, although the latest upgrades have made it more user friendly in a total sense and safer than ever before.
But what it does do that a dual-cab ute can’t often do, is tackle bigger, heavier jobs with a fair bit of bandwidth still up its sleeve. And if the nine-to-five side of things is where you need to be, then a vehicle like this has to be worth a look. And if you consistently find that you’re sailing close to the wind in terms of exceeding a ute’s legal payload, towing capacity or GCM, then the extra bigness of a light truck could make a huge difference.
That’s especially so given the price tag. Okay, you’re not buying a lot of high tech for your money, but you are getting some seriously stout engineering and an expectation that you won’t be working the thing to death anytime soon.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
The Quartermaster is 5400mm long (with a 3227mm wheelbase), 1943mm wide, and 2019mm high. It has a listed kerb weight of 2718kg and a 14.5m turning circle.
I’m always reluctant to talk about any vehicle’s design but it’s easy with something like this ute.
The Quartermaster has a distinctive look. It’s blocky, hard lines everywhere, and it’s straight up and down, old school.
Substantial side steps/runners, exterior utility belt (a integrated feature by which you can attach accessories, tools, or cargo to the Quartermaster’s exterior), and BFGoodrich All-Terrain KO2 all-terrain tyres on 17-inch alloy wheels add to this ute’s presence.
It certainly catches everyone's attention, for better or worse because some people like it, some people don't. I happen to be part of the mob who actually like the look of the Quartermaster and its sibling, the Grenadier station wagon, and the design pretty much works overall.
Extras like the black contrast roof, safari windows and raised air intake further set this Quartermaster apart from most other modern dual-cab utes on our roads.
The interior is somewhat spartan but well laid-out and comfortable. It has lots of controls and quirky styling to keep everyone inside occupied and while, at first, it’s all a confusion of buttons, knobs and dials, it soon takes on a more familiar feel as you become accustomed to everything.
It can’t be easy to make a light truck look fashionable, but Isuzu has done a reasonable job of making the thing look, at least, current. The lighting has all been changed to LEDs now, and the bold, angular face the truck presents looks pretty modern.
But new tech has also forced some design changes. The bull-bar that is part of the Tradepack deal, for instance, has been redesigned with changes to the main hoop. That’s all to accommodate the radar units inside each headlight that inform the front cross-traffic warning system of anything in the way.
Also notable is the attention to detail of the optional (rather than the alloy tray seen here) Australian-made service body. With a choice of internal layouts, the flip-up sides reveal a proper workshop on wheels when configured that way.
It’s also nice to see that all the clips and catches on the drop-side tray can be easily replaced if damaged.
In terms of practicality, it's pretty good news inside the Quartermaster cabin when you first climb in. As mentioned, there is a confusion of dials, buttons, knobs, everything in front of and above you. But give yourself some time to locate controls and understand how to best use them, and you'll be absolutely fine.
As alluded to in Design, the cabin looks really good but it also functions quite well as a work or travel space. Once you are underway and you have a firm understanding of everything, it all feels comfortably familiar.
There are hard plastic surfaces in the cabin, leather accents, as well as plenty of quirky styling cues around the cabin, including port and starboard markings, aircraft cockpit-style controls and more, and you'll have fun discovering those.
The floor has drain plugs and the buttons and switches have an IP54K rating (protected from limited dust ingress and water spray from any direction) with the idea being that, worst comes to the worst, you can always hose out the interior if it gets really dirty.
The Recaro seats, front and rear, are very comfortable. There's not a whole lot of room in the rear seat. You don't get much leg and knee room, especially if you are tall, but the seats are raised for optimised visibility to the front and otherwise, with big glass everywhere and safari windows, it’s an airy and useable space.
The auxiliary battery is under the rear seat.
All in all, it's a functional and comfortable interior.
Anyway to the business end. The tub is 1564mm long, 1619mm wide (1137mm between the wheel arches) and 485mm deep. It has a sturdy tub liner, four-tie-down points, a load-space light, power socket.
The full-sized spare was located in the rear left-hand corner of the tub and while that’s not ideal and certainly doesn’t optimise the load space, it can be shifted elsewhere – on the roof perhaps – and it’s not as much of an eye-sore as the spare in the GWM Cannon Alpha PHEV tub.
The spare tyre also has the optional lockable storage box ($490) attached to it, so you can throw a bit of gear inside there and keep it secure during your travels.
The new cabin Isuzu has brewed up certainly brings the truck into the present, but it’s still very much a light truck in some respects. As in, it’s still a pretty good climb inside, although there are steps and handles to make that easier. The steering column still gets in the way as you swing your left leg inside, though.
The plastic surfaces would still make a car interior designer cringe, and the floor is vinyl and the seats cloth. But the three-abreast seating arrangement makes sense and, should you choose the dual-cab N Series option, there’s actually seven seats in all.
Cabin storage has obviously been a priority for Isuzu, and there are three large, netted overhead bins above the top of the windscreen, as well as bins and buckets across the width of the lower dashboard. Interestingly, each door has just a single, slim pocket and no bottle storage.
The centre console addresses that somewhat with a pair of cup-holders and a pen slot, while there’s also a large bin behind the seat on the bulkhead. There’s also an interior light that wouldn’t look out of place in an industrial kitchen.
The dashboard is home to a pair of USB charge-ports in the centre and the truck stuff continues with a wand for the exhaust brake and a knob near the steering column for a fast-idle setting. It’s also nice to see that even though Isuzu has adopted keyless entry and start for the N Series, the starter button resembles a conventional key and is located right where it should be in the side of the steering column.
What’s missing? Mainly a vanity mirror on either side of the cabin and a physical volume knob for the stereo. Oh, and paddle shifters would be nice too, especially when towing.
Externally, the Tradepack option gets you an aluminium drop-side tray, sturdy ladder racks, a tow bar, bull bar, toolboxes fitted below the tray between the axles and even a wash station for after-work clean ups.
The tray is fitted in Australia (many of the Ready to Work body options are also made here) and the load floor is a vast expanse of alloy with the ability to cope with small, heavy objects thanks to its high-impact materials. But the usual drop-side tray caveats apply including a high loading height, rattling from the sides and the legal requirement to lash everything down before hitting the road.
Meantime, part of the overall appeal of the Isuzu line-up is that there are something like 40 different permutations of cabin width, wheelbase, GVM, overall length and driveline.
But here’s perhaps the N Series’ greatest trick when it comes to being practical: While it’s easy to dismiss the vehicle for being too big and unwieldy, many operators would possibly find that the extra payload and real estate in the cargo area means that they might not need to tow a trailer every time they venture on to a job site. At which point, the dual-cab ute with a tandem trailer starts to look less convenient, especially if there’s any reversing or squeezing on to a tight site involved.
Oh, and if tight spaces really are an issue, the N Series’ sub-10m turning circle makes a typical dual-cab’s 12.5 metre turning circle look ridiculously ungainly. And that’s before we get to that trailer.
Typically for a vehicle like this, a full-sized spare tyre is included.
This ute is available in three different spec levels: the base-spec Quartermaster, the Fieldmaster and, this, the Trialmaster.
It’s available with one of two BMW-sourced engines: a 3.0-litre inline-six turbo-petrol engine (producing 210kW at 4750rpm and 450Nm at 1750-4000rpm) or a 3.0-litre six-cylinder turbo-diesel engine – producing 183kW at 3250-4200rpm and 550Nm at 1250rpm-3000rpm.
I tested the diesel-powered variant.
The Trialmaster has a starting price of $118,000 before on-road costs, but our test vehicle has $15,386 worth of accessories onboard pushing its as-tested price up to $133,386.
Standard features onboard the Trialmaster include a 12.3-inch touchscreen multimedia system (with wireless Apple CarPlay and Android Auto), permanent four-wheel drive, centre diff lock, and front and rear skid plates.
Other noteworthy features inside this test vehicle include leather trim (black, $3405), heated front seats ($715), Nappa Leather Driver’s Pack, as well as auxiliary battery, auxiliary charge points, high load auxiliary switch panel and electrical preparation, 400W Inverter, and load bay utility rails.
Other features on the outside of this Trialmaster include a contrast roof – Inky Black ($2460), front and rear diff locks (standard on the Trialmaster), raised air intake, privacy glass ($770), safari windows ($2720), 17.0-inch alloy wheels ($1165), Class III 1-7/8” NAS tow hitch and electrics, a load bay liner, and a spare wheel lockable storage box ($490).
Exterior paint colours include the standard Britannia Blue (solid) or you can choose from Scottish White (solid, $1155), Magic Mushroom (solid, $1155), Eldoret Blue (solid, $1155), Sela Green (solid, $1155), Inky Black (solid, $1155), Devil Red (solid, $1315), Shale Blue (metallic, $1520), Queen's Red (metallic, $1520), Donny Grey (metallic, $1520), or Sterling Silver (metallic, $1520).
But what you want to know is how is it off-road and is it a replacement for the 70 Series, so let’s keep punching on through this yarn.
Like the rest of the N Series line-up, the NPR Tradepack model we’ve chosen to review here is available in a range of cabin widths and wheelbases and even a choice of Gross Vehicle Mass. But first, let’s break down the badge. In Isuzu-speak, N stands for the smallest family in the light-truck line-up. As such, it can be driven on a normal car license in Australia.
The P stands for the GVM, in this case that license-friendly 4.5 tonnes, although you can opt for the higher, 6.5-tonne GVM at which point an endorsed license is required.
And, finally, R is Isuzu’s in-house code for a truck that is two-wheel-drive and uses conventional steel-spring suspension rather than air suspension.
Isuzu says the Tradepack option with its large tray and fittings is a very popular one, so that’s what we’ve concentrated on here. That pack equates to all the drop-side tray, racks and fittings, so it’s a comprehensive add-on. Of course, you can take your NPR as a bare cab-chassis, too, and save by swapping over the tray and fittings from your old truck.
Beyond the nuts and bolts stuff, the NPR includes LED lights all-round, heated and powered exterior mirrors (and they’re huge), keyless entry and start, cruise control, steering-wheel mounted controls, climate-control air-con, a suspension driver’s seat and a tilt and reach adjustable steering column. There’s also a 10.1 inch multimedia screen in the centre of the dashboard, digital radio, sat-nav and wired Apple CarPlay and Android Auto connectivity.
The features that tell you this is still a truck and not a passenger car include the steel wheels, cloth seat trim and vinyl flooring.
As it sits, the NPR Tradepack costs $86,014 on the road, but that’s an all-up figure, and not one where you then have to arrange your own accessories and bits and pieces. It’s also within a few hundred dollars of the Ford Ranger Super Duty Super Cab which, perhaps not so coincidentally, has an identical GVM of 4000kg, GCM of 8000kg and slightly more towing capacity of 4500kg versus the NPR dual-clutch’s 4000kg.
The Ineos Grenadier Quartermaster is available with either a 3.0-litre inline-six turbo-petrol engine (producing 210kW at 4750rpm and 450Nm at 1750-4000rpm) or a 3.0-litre six-cylinder turbo-diesel engine – producing 183kW at 3250-4200rpm and 550Nm at 1250rpm-3000rpm.
Both engines are from BMW. Our test vehicle has the diesel.
This Quartermaster has an eight-speed ZF automatic transmission and a dual transfer case (high- and low-range 4WD), as well as a front, centre and rear diff lock.
This is a nicely refined engine-and-auto combination, offering up a decent punch of power and torque across a broad rev range when it’s needed.
Believe it or not there’s actually a family connection between the 3.0-litre turbo diesel in the Isuzu NRL and the Isuzu D-Max dual-cab and MU-X SUV.
While the displacement of the D-Max remains, the unit in the light truck has been retuned to liberate more torque at lower engine speeds. In this case, that’s 129kW at 2860rpm and 430Nm of torque anywhere between 1450rpm and 2860rpm. That gives the engine great flexibility, but the transmission also plays a part.
That’s either a six-speed manual or a nine-speed dual-clutch unit. The latter has either manual or fully automatic shift modes, and it’s worth is backed up by the potential for lower fuel consumption thanks to the inherent efficiency in such a transmission as well as the three extra ratios.
Designed and made in-house at Isuzu, the brand says it’s confident the wet-clutch unit doesn’t carry the potential flaws of some other dual-clutch units we could name. That said, Isuzu has downgraded the towing capacity from 4.5 to four tonnes if the nine-speed is fitted.
And just like any good truck, there’s the provision for a power-take-off on the side of each transmission option, as well as an exhaust brake to help the mechanical brakes when fully laden.
Unlike many light trucks before it, the Isuzu doesn’t get stuck with a rigid front axle. Instead, you get a proper independent set-up with coil springs, while the rear end remains a live axle with leaf springs in the interests of carting lots of heavy stuff.
Official fuel consumption is 10.5L/100km on a combined cycle.
On this test, I recorded 12.3L/100km.
The Quartermaster has a 90-litre fuel tank so, going by that fuel figure, you could reasonably expect a driving range of about 730km from a full tank. However, long-range fuel tanks are available, so there’s always that option.
This is a cursed subject in the truck segment, because there’s just no standard pattern of usage, nor a typical loading scenario. Some trucks will spend their whole lives heavily loaded going from red light to red light, others will be less burdened and driven between regional towns.
But what we can tell you is that unladen and driven sensibly, this truck should be able to return fuel consumption figures in the low teens per 100km. Throw the full payload and a trailer on the back and head for hilly country and you could easily double that and then some.
As such, the range from the 100-litre fuel tank is going to vary enormously, but should be somewhere between 500 and 800km.
The other thing to bear in mind is that the upgrade to this model has brought the Isuzus in line with Euro 6 emissions or their Japanese equivalent. So they now need AdBLue and there’s a 14-litre tank for that.
First things first, just to put your mind at ease – the Quartermaster is not absolutely terrible to drive on road, in fact it’s actually quite nice: planted, comfortable (on coil-spring suspension), and refined (for a ute).
It’s no surprise that a long four-wheel-drive ute does really well on-road, even if it is a heavy solid axle vehicle and not particularly dynamic.
What's also not surprising – because on paper this is an off-road beast – is that the Quartermaster is very capable off-road.
It has three diff locks (front, centre and rear), off-road mode, hill descent control and more, so it's an effective mix of traditional mechanicals and driver-assist tech. That's the dual range transfer case, but it also has electronic traction control. The 3.0-litre turbo-diesel engine and the eight-speed automatic transmission work well in on-road situations and it's also a clever smooth combination in off-road scenarios.
So there's plenty to like about this ute when it comes to 4WDing.
Be aware though: this is a big, heavy vehicle with a long wheelbase, so it takes considered driving to steer around – it has a big turning circle at 14.5 metres – but that's not to say those dimensions and those characteristics ruin it off-road because they don't. The Quartermaster simply requires a bit more thought when you're driving it.
If you haven't spent a lot of time or any time in vehicles like this, such as the Toyota LandCruiser 70 series or of that sort of ilk – big long old-school four wheel drive utes – then you may have a bit of an issue with the steering. It is slow, and there is a lot of play to it, especially off-centre. It does feel floaty and it takes a lot of effort and constant micro-corrections when you're driving to keep it on track and to keep it going where you want to. Put it this way: it’s not self-centred so you have to work at getting it back on track once you’ve taken on a turn.
But I like that, because four-wheel driving should be an entirely immersive experience, you should be always directly involved in the process and in this ute you are.
There’s plenty of power and torque across a nice rev range, with plenty of torque down low, which is crucial when off-roading.
And while the stretched wheelbase makes the underbody vulnerable to knocks and scrapes, especially over more severe 4WD-only terrain, the Quartermaster actually manages quite well.
Its approach, ramp breakover and departure angles – 36.2, 26.2 and 22.6 – are reasonable for something of this size and with 264mm of ground clearance and 800mm of wading depth, this ute has the measurements to cope with most off-road challenges you could throw dirt at.
Another thing I like about the Quartermaster is the fact it retains an old stubby stick, that’s working off the dual-range transfer case, to put the vehicle into low range and that's a welcome touch and a practical nod to the past, rather than a button or a dial.
As mentioned earlier, it has live axles, so there’s flex through the front and rear, although it'd be even better with a swaybar disconnect system onboard (as in the Jeep Gladiator).
This Trialmaster gets the BFG KO2s and where the standard tyres on a contemporary ute may not be up to scratch in off-roading terms, the KO2s work really well. It’s impressive what a difference decent all-terrains make, and if you want to get into the sloppy stuff, then you might consider getting some mud-terrain tyres.
So the Quartermaster is a very capable four-wheel-drive ute and there's a lot to like about it, but the issue with a vehicle like this is that people may come into it not understanding exactly how it rides, how it drives and how involved you actually have to be and the fact that there are lots of compromises, indeed some sacrifices.
You're not getting as much driver-assist technology as you get in other utes, and it doesn't drive as precisely or perhaps as comfortably as some other utes – but that's missing the point.
The Quartermaster is about that all-encompassing off-roading experience. And if you get in one of these things, you have to be all-in, ready for the bumps and the discomfort and the effort it requires but all of those things add to the appeal of this ute, rather than detract from it.
And that's a major point of difference with this ute over others in the market: in being faithful to the spirit of old-school 4WDing, Ineos has been willing to forgo those things which people have come to expect and as a result it may only draw the faithful, the committed, who are all-in for off-road adventure.
Where the Quartermaster falls short, however, is in terms of practical use because its payload is 832kg in the diesel version and that’s disappointing, especially when a 2.8-litre LC70 GXL dual-cab can cope with 1325kg.
It is rated to tow 750kg unbraked, and 3500kg braked and with a kerb weight of 2718kg it has a GVM of 3550kg and a GCM of 7000kg.
Actually climbing aboard the Isuzu is job one, and you’ll need the handles and step to do it safely. Then again, it’s probably no more testing than getting into a really low sports car in a degree of difficulty sense.
With that accomplished, you’re met with two things; the view out and the very un-car-like driving position. The first is fantastic for forward vision. And it’s not just the height advantage over other traffic. The cab-over-engine layout also means you’re almost at the very front of the truck, meaning you can see a lot more of what’s directly in front of you, even if it’s almost under your nose. Jumping back into a dual-cab ute for comparison emphasises the point enormously.
The driving position, meanwhile, might take more getting used to. The steering wheel is almost flat and you tend to sit pretty upright. Long-distance drivers will tell you this is actually great for long stints at the helm, and it honestly feels pretty natural after just a few minutes. But the steering column placement means there’s no chance of left-foot braking which some drivers (this one included) prefer.
Once you’re rolling, the dual-clutch transmission starts to feel pretty handy with short, sharp upshifts and a calibration that sees it keen to downshift on deceleration to help balance the vehicle, take the stress off the brakes and ensure that the engine is in its power band for when you next throttle on.
Speaking of which, the engine is not exactly overpowering, but it does produce the meat of its muscle in the right places, helped no end by having nine ratios to play with. And here’s an interesting point: The way the engine is installed in the NPR – and despite the fact that you’re sitting pretty much right on top of it – there’s less noise and vibration from the 3.0-litre than in an Isuzu D-Max ute. Obviously, low vibrations and less noise are factors in staving off driver fatigue, and clearly Isuzu knows how to achieve this.
Ride quality will vary hugely depending on what’s on board. We tried the NPR with a full load of gear on the tray, taking it almost to its payload limit. At that point, the ride was actually quite compliant, and the only odd sensation is that of having your backside right over the front axle.
The other mantra held dear by fleet managers is that the best way to reduce breakdowns is to take the driver out of the equation as much as possible. That explains the dual-clutch transmission, for one, but it also perhaps explains why the NPR is set up to be actually very easy and simple to drive. It’s definitely scarier to look at than to pilot. And that turning circle is something else!
The Ineos Grenadier Quartermaster does not have an ANCAP safety rating because it has not been tested.
As standard, it has six airbags, electronic stability and traction control, rear park assist, a tyre-pressure monitoring system, and trailer-stability assist.
It does not have auto emergency braking (AEB), adaptive cruise control, blind-spot monitoring, lane-keep assist, or traffic sign recognition.
The Quartermaster does have a rear-view camera, but the screen is quite small.
Front and rear parking sensors are standard on the Fieldmaster and Trialmaster, but optional on the base-spec Quartermaster.
You can absolutely thank OH&S legislation for the huge leaps in active and passive safety that vehicles like the Isuzu have made in recent years.
Although this class of vehicle is not required to be crash tested (and, therefore, there’s no safety star rating available) even a scant knowledge of physics suggests that sitting the passengers up high in a vehicle with a strong chassis is a very good start when it comes to crash safety.
Passive safety is also helped by an airbag for both driver and the two front-seat passengers in the case of the three-seat variant we’ve looked at here. But only the outboard passengers get a three-point seat-belt, and the centre position gets a simple lap-belt.
There are also side intrusion bars in the doors as per passenger-car best practice and the overhead storage space features a safety net. There are no side-curtain airbags, but again, that high seating position makes the N Series inherently safer for passengers in a typical side impact.
But it gets better with a long list of driver aids, most of them straight out of the current passenger-car playbook. Running changes to the vehicle over the years have seen the addition of autonomous emergency braking (AEB), anti-skid brakes, stability control, a driver attention monitor, a distance warning system for vehicles in front, brake-force distribution and lane departure warning.
New safety tech this time around includes front cross-traffic alert and braking, mis-acceleration (pedal-error) mitigation, traffic and speed-sign recognition, a distance warning system that also advises of the speed of the car in front and improvements to the rear camera system.
And yet, there’s probably more work to be done here. We’d like to see a standard 360-degree camera and tyre pressure monitoring as well. These are both available at extra cost right now, but really should be standard on a vehicle like this. Rear cross-traffic alert is also missing, but that’s more about standardising the sensors and their calibration on a huge range of rear-body designs, apparently.
There’s also an apparent tech gap to be bridged, too, and right now only the dual-clutch-equipped version gets the speed limiter and adaptive cruise control, while the conventional manual does not.
Isuzu is also making a big noise about the new electronic park brake which can be used in an emergency to bring the vehicle to a complete, controlled stop if necessary.
The Ineos Grenadier Quartermaster is covered by a five-year/unlimited km warranty, not the best in terms of years of coverage, but on par with the likes of the LC70.
A 12-year anti-perforation warranty – covering body sheet metal panels and chassis frame against inside-to-outside corrosion caused by defective materials or workmanship – applies to this ute.
No capped-price servicing is available and service intervals are scheduled for every 12 months or 15,000km, whichever occurs soonest, and total cost for the five years is $4626 for the diesel and $4896 for the petrol.
At the time of writing, Ineos has 25 sales and service centres, two sales-only centres and 55 service-only centres spread throughout Australia with a focus on regional and rural areas.
Despite the hard life many trucks are destined to live, Isuzu offers a standard six-year/250,000km warranty on the cabin and chassis of this model. The rear RTW body (whatever form that takes) is covered for three years. There’s also a three-year warranty on genuine accessories provided they were installed by a certified fitter.
Service intervals are every 25,000km, 12 months or 5000 hours of operation, whichever comes first. There’s also six years of roadside assistance thrown in.
Isuzu offers a range of service agreements ranging from the basic package right up to a plan that covers everything including wiper blade replacement.
There are currently 84 Isuzu dealers or authorised service outlets around the country, including some pretty far flung spots, so service and parts should be less of a problem than for some other brands.
Mechanically, Isuzu has worked to reduce servicing times, including the use of sealed-for-life wheel bearings.