Hyundai Staria vs Toyota Kluger

What's the difference?

The Staria Load has good build quality, refinement, performance and pricing. In Premium specification, it also offers numerous desirable goodies that make it one of the best-equipped and sharpest-looking one-tonne vans on the market. For some buyers, depending on their requirements, it offers a compelling alternative to the ubiquitous HiAce. 

The Toyota Kluger GXL Hybrid has been the ultimate SUV this week, as it fits my gear and family in comfort, the on-road handling is excellent and the fuel usage makes owning this long term actually feasible.

This is a great example of a mid-spec seven-seater that is both functional and comfortable. There’s lots to satisfy here and even though it hasn’t been updated, it may be a case of ‘if it aint broke, don’t fix it’.

The Premium shares the same 3273mm wheelbase, MacPherson strut front suspension and leaf-spring beam axle rear suspension as all Staria Loads, along with power-assisted rack and pinion steering and four-wheel disc brakes. The Premium is available only with a swing-up tailgate.

Its 5253mm length and 1997mm width allows a turning circle of 11.94 metres (HiAce LWB is 11 metres) and its 2000mm height ensures access to height-restricted multi-storey carparks and underground loading docks.

The two-seat interior design, with its absence of physical dials and scarcity of buttons on the dash, provides a spacious and uncluttered workspace. However, adjustments like cabin temperature, fan speed, audio volume control etc using touch-sensitive prompts can be distracting while driving.

Even so, the brightly illuminated instrument display with its ‘virtual’ analogue speedo/tacho is mounted a long way ahead of the driver and quite high, so it almost works like a head-up display given its optimal positioning in the driver’s eyeline.

The height of the cabin doors is also conspicuously low, which has practical benefits given they are not far above knee height (like a LandCruiser 70 Series) which provides excellent side and forward-angle vision.

The Kluger epitomes what a large SUV was originally meant to look like. A big body and with enough ground clearance to earn the tag, but the shape is all long lines and gently curving panelling and that makes it look sleek rather than rugged.

Make no mistake, the Kluger is large at 4966mm long, 1930mm wide and 1755mm tall. It's only only 24mm shorter in its length than its big 4WD Toyota Prado cousin. It's size and road presence assures you that it's capable, but it's not trying to convince you it's a 4WD.

Despite not seeing any design updates, the Kluger still feels relevant and more than holds its own when it comes to kerbside handsomeness.

On the inside, the black synthetic leather trims, softly padded touchpoints and interesting dashboard make the cabin both pleasant to look at and spend time in.

The 12.3-inch multimedia display looks lovely with its clear graphics, but it’s still nice to see some traditional elements - like the gear selector, analogue instrument cluster (with a 7.0-inch digital display) and lots of buttons and dials to play with.

Interestingly, there isn’t a traditional transmission tunnel, which means you get a practical flat floor in the middle row and, thus, more legroom for middle seaters. 

It's a forgiving cabin that lots of different drivers will find something to like in.

With its relatively light 1938kg kerb weight and 3020kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1082kg (HiAce LWB is 1060kg) of which up to 100kg can be carried on roof racks.

It’s also rated to tow up to 2500kg of braked trailer (HiAce LWB is 1500kg) and with its 5520kg GCM (or how much it can legally carry and tow at the same time) that means it can legally tow its maximum trailer weight while hauling its maximum payload.

On face value, that’s a handy set of numbers. However, with a tow-ball download (TBD) limit of only 100kg it would be a challenge not to exceed that with 2500kg of trailer, given TBD is usually around 10 per cent of trailer weight.

The Premium’s solid-walled cargo bay, with 4.94 cubic metres of load volume (HiAce LWB has 6.2), is accessed through sliding doors on each side and a swing-up tailgate (no rear barn-door option is available for the Premium).

The doors and walls are lined to mid-height and although there’s internal lighting it could be brighter (preferably LED), particularly given the dark colour of our test vehicle.

The cargo bay is 2607mm long and 1640mm wide with 1250mm between the rear-wheel housings, which means it can (theoretically at least) carry up to two standard 1165mm-square Aussie pallets or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points.

We say ‘theoretically’ because the raised tailgate effectively blocks rear access for forklifts not equipped with extendable tynes and the side-door openings are too narrow for an Aussie pallet to pass through.

So, if pallet-loading is important, a base model Staria Load with rear barn-doors would be a better choice than the Premium. However, for many other working roles a swing-up tailgate can be beneficial, particularly when serving as a large ‘umbrella’ during wet weather.

The cabin offers three tiers of storage in each door, with the lowest level providing a large-bottle holder and generously-sized bin.

There’s also a small-bottle/cupholder in the dash-pad to the driver’s right plus a handy compartment with clamshell lid in the centre, single glove box, full-width overhead shelf and pop-out cupholder.

The Kluger is both practical and comfortable for passengers as each row gets a great amount of head- and legroom – yes, even third-rowers, but the low level of amenities in that row will render it a 'sometimes seat' for adults or older kids.

The 208mm ground clearance, wide door apertures and low-sitting seats makes it a very easy SUV to get in and out of, even for kids. The access to the third row is also good as the 60/40 split middle bench seat can be slid forward.

The electric front seats offer lots of adjustments, including lumbar support on the drivers side, but both seats get heating. They’re also well-padded and quite comfortable on a longer journey.

The outboard seats on the middle row offer the most comfort as they have longer under-thigh support, but the entire row benefits from heavy padding and the seat backs can recline.

The third row offers a curious 60/40 split and is wide enough for two adults to not be squished like sardines.

Although the Kluger is a seven-seater, families will be bummed that there are no child seat anchor points in the third row. But the middle row has two ISOFIX child seat mounts and three top-tether anchor points. It is more than wide enough to accommodate three seats side by side and you’ll have enough room for the front passenger when a rearward facing child seat is installed, too.

Individual storage is above average for the class, but the front row gets the best of it. There are two handy shelves built-into the dash, a glove box, a deep middle console (that swallows my arm) and cubbies in the centre console that include a phone cradle and two cupholders. There's also a sunglasses holder and little cubby beside the driver's knee.

In the middle row, you get two map pockets, two cupholders in a fold down armrest, and a drink holder in each door. While the third row gets a couple of cupholders.

Amenities are well-rounded for the most part, with the three-zone climate control and well-positioned directional air vents in the roof for the back two rows. Middle-rowers also get reading lights and two USB-C ports.

Technology is easy to use and looks great as the 12.3-inch display uses the same multimedia system as Lexus. The built-in satellite navigation is simple to set up and shows clear directions with lots of route customisations available.

There is wired Android Auto and wireless Apple CarPlay, but you do have to initially connect the CarPlay via a cable.

Rounding out the cabin is the great-size boot that offers 241L with all seats in use, but that can jump up to 552L when the third row is stored.

The level loading space makes it easy to slide larger items in and out of, and there’s a handy underfloor storage compartments for smaller items. You get a full-size spare tyre underneath the car and a powered tailgate in this model.

You have to love a simple three-grade line up with variant names that aren't hard to say! The Kluger starts with the base GX, mid-spec GXL and then the flagship Grande model.

All Kluger models share the same all-wheel-drive hybrid powertrain, and our test model is the mid-spec GXL, which is priced from $70,440 before on-road costs.

Its price positions it in the middle of its seven-seat hybrid rivals; the Hyundai Santa Fe Elite ($65,000 MSRP) and the Kia Sorento GT-Line AWD ($73,330 MSRP), but it should be noted that the Sorento hybrid is only offered in one high-spec grade level and the Kluger can’t always match the Sorento’s plush features.

The GXL is still fairly well-specified and includes eight-way powered front seats with heating, adjustable lumbar support (driver's seat), black synthetic leather upholstery, a powered tailgate, rain-sensing wipers, dusk-sensing LED headlights, keyless entry/start and a full-sized spare tyre.

There is also 12 months of complimentary access to Toyota Connected Services, which allows you remote access, via the myToyota Connect app, to safety and security features, multimedia connect and driving insights.

The other technology is well showcased in the 12.3-inch multimedia display that has touchscreen functionality, in-built satellite navigation, wired Android Auto, wireless Apple CarPlay, Bluetooth and digital radio. You also get a single USB-A port, three USB-C ports, two 12-volt sockets and three-zone climate control.

The Euro 5-compliant 2.2-litre four-cylinder turbo-diesel produces 130kW of power at 3800rpm and 430Nm served across a 1000rpm-wide torque band between 1500-2500rpm.

This is paired with an eight-speed torque converter automatic, which offers the choice of more direct engine control using sequential manual-shifting. It also has overdrive on its seventh and eighth gears to optimise fuel economy at highway speeds.

Plus, there are four selectable drive modes comprising Normal, Eco, Sport and Smart, with the latter automatically switching between the other three to optimise performance and economy depending on variables like driving styles, road conditions, payloads etc.

All Kluger grades are all-wheel-drives with a smooth continuously variable transmission. They share the same 2.5-litre four-cylinder hybrid powertrain that produces up to 184kW of power. Toyota does not quote a combined torque output.

At first look, these outputs may look underwhelming, but the on-road experience has shown that it’s more than enough to move the Klugers big body around without it feeling underpowered.

The Kluger has a braked towing capacity of up to 2000kg, which means you can hook up most of your weekend adventure toys!

Hyundai claims official combined consumption of only 7.0L/100km. The dash display was showing 8.3 when we stopped to refuel at the end of our 270km test, which comprised a mix of city, suburban and highway driving, with about one third of that distance hauling a heavy payload. We also regularly switched between drive modes.

Our own consumption figure, calculated from fuel bowser and tripmeter readings, came in at 10.9, which was considerably higher than the dash was claiming. So, based on our ‘real world’ numbers, you could expect a driving range of around 680km from its 75-litre tank.

The Kluger may be massive but it has an excellent combined fuel cycle usage of just 5.6L/100km because of its hybrid powertrain.

Combined with its large 65L fuel tank, you should see a theoretical driving range of up to 1160km, which is really good for a family SUV and rivals diesel models of the same size.

I’ve been super pleased with the fuel usage of our test model because despite doing quite a few long distance trips, which is where hybrids are usually the most inefficient, I’ve managed a real world usage of only 5.8L/100km! That is a great result.

The Kluger only accepts a minimum 95RON unleaded premium petrol.

The driving position feels spacious and comfortable for someone my height (186cm). However, given its Premium status, the driver's seat should have adjustable lumbar support for longer hauls. A fold-down inboard armrest would also be welcome.

The large doors mirrors, combined with blind-spot monitoring and different camera views (including the excellent blind-spot views that appear on the instrument panel) ensure good all-round vision.

This is one of the Staria Load’s strengths, given the huge blind-spot over the driver’s left shoulder created by all solid-walled commercial vans.

The steering is nicely weighted with a mild self-centre effect that ensures it tracks nice and straight over road surface irregularities.

Its unladen handling is stable and sure-footed, with a disciplined ride quality that’s supple enough to soak up the bumps without the lightly-loaded rear suspension bouncing around as you might expect in an empty one-tonner.

Engine response is energetic, as the eight-speed auto does a good job of keeping the turbo-diesel operating within its 1500-2500rpm maximum torque band most of the time. And it requires less than 2000rpm to maintain highway speeds.

Of the four drive modes available, we found ‘Sport’ the most engaging and enjoyable to use, with the instrument panel changing to a red colour and revised shift calibrations providing sharper engine response. This sporty effect is enhanced when using the sequential manual-shift function.

To test its payload rating, we used a forklift to load 650kg into the cargo bay through the side doors, which were just wide enough to allow this.

Combined with our crew of two, this was a total payload of 850kg (about 200kg under its limit). The rear suspension only compressed about 10mm, so there was no chance of its bottoming-out on our test route.

It felt even more planted on the road hauling this payload and coped well with our 13 per cent gradient, 2.0km-long set climb at 60-km/h in ‘Normal’ drive mode, self-shifting down to fourth gear to easily haul this load to the summit.

However, when testing engine-braking on the way down, in a manually-selected second gear, road speed was approaching the 60km/h limit when the transmission overrode our manual selection and shifted up to third gear when the engine reached 3750rpm.

These engine-protecting shift calibrations are common in light commercial vans, which is great for mechanical longevity but not much use when you’re leaning on the engine to assist with braking on steep descents. Fortunately, the four-wheel disc brakes easily coped with the increased workload.

We should also mention the internal noise levels when travelling at highway speeds, given the lack of a solid bulkhead between cabin and cargo bay. Tyre roar emanating from the rear-wheel housings, not helped by the unlined upper walls and roof, can become intolerable over long distances. Fortunately, Hyundai offers a solution with a solid bulkhead ($1825.63) in its genuine accessory range.

The engine can sound like it’s under pressure, but that doesn’t translate to underwhelming power delivery. The GXL has enough grunt to make it a comfortable open-roader that’s confident on hills and overtaking.

The steering is light for such a big SUV, but with its 11.4m turning circle, it’s every parents dream when doing the school run or navigating small lanes or parks for after-school activities. It’s almost stupidly easy to drive and feels much smaller than what it is, even in the city.

Visibility is mostly good because of the large windows, but the B-pillar is larger than I’d like and I found myself checking my blind spots carefully. 

The ride comfort is really good and suspension is forgiving on the worst of the bumps without feeling like it floats on the road. Road noise is low, even at higher speeds, but occasionally you get a weird wind whistle through the air vents. 

Even those usually put off by a large SUV, should find this comfortable to get around in. Parking it is the only time you really notice its bulk. While the reversing camera is great quality, a 360-degree view system would have been much better.

The Toyota Kluger has a maximum five-star ANCAP safety rating from testing done in 2021 and scored highly across its individual assessment scores. However, it only features seven airbags, which is a bit low for a car of this size, but the curtain airbags extend to the third row, which is good. 

The Kluger has lots of safety equipment, including daytime running lights, hill-start assist, seatbelt warning (all seats), lane departure alert, lane-keeping aid, traffic sign recognition, rear cross-traffic alert, blind-spot monitoring, a reversing camera (with guidelines) and front and rear parking sensors.

The Kluger does miss out on family friendly safety items, like child-presence alert and side exit assist. The adaptive cruise control isn’t as well tuned as I’d like as it doesn't hold it's speed all that well, slows down too soon behind a vehicle, and sometimes can be sluggish to return to a normal speed once a vehicle has left its 'radar'.

The GXL has AEB with car, pedestrian, cyclist and junction turning assist and is operational from 10-80km/h (up to 180km/h for car), but it is usual to see that starting point sit closer to 5.0km/h.

Hyundai covers the Staria with a five-year/unlimited km warranty.

Scheduled servicing is every 12 months/15,000km whichever occurs first. Capped-price servicing for the first five scheduled services up to five years/75,000km totals $2375 or an average of $475 per year.

The Kluger is offered with Toyota’s five-year/unlimited-kilometre warranty, but that can be extended to seven years if you service on time and with a Toyota service centre, which makes it competitive against some rivals.

There’s a five-year capped-price servicing program available, with services costing just $285, which is cheap for the class. Servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.