Holden Cruze 2010 Problems

It would just be guessing to try and diagnose it from what you have told us, so I would suggest you have an auto electrician check the trailer wiring, and once that’s eliminated, which I’m sure it will be, run another diagnostic check. It’s more likely to be a faulty sensor sending an erroneous message to the car’s computer.

The first point of contact after you’ve consulted the dealer is with Holden’s Customer Care (1800 4646 5336) to lodge a claim for a refund of the cost of repairs to your car.

The offer you have been made is pretty standard one, and not a bad one given that your car is now eight years old. If you want to pursue Holden for the full amount it would be best to consult the state consumer affairs department in Perth and get their advice.

Check the owner’s manual to find the correct battery for the car. If the replacement is the correct one, have the condition checked to make sure it’s up to spec. By doing those checks you should be able to eliminate the battery as the problem, or confirm the mechanic’s opinion.

I would question the dealer’s competence and seek a second opinion from another mechanic. I suspect they misdiagnosed the problem in the first instance, and think that perhaps it wasn’t a faulty injector. If you go ahead and give them the approval to pull the engine apart you will be liable for the costs, and you will be liable for any costs for repairs that come out of that.

It’s an annoyance rather than a safety issue per se, one that’s related to the car’s computer system. By stopping and restating you are rebooting the computer, same as your computer when it shuts down for some unknown reason. The difficulty for those trying to find the problem is that it happens sporadically, and not necessarily when they are working on the car.

The best people to check it for you are the people from Holden. It’s most likely a problem with the electronics of the car. Because it only happens occasionally, and you can bet it won’t happen when the mechanic is there looking at it, it will hard to trace the cause.

Holden recalled 8000 diesel Cruzes in 2014 for a driveshaft problem that causes the vehicle to lose power. The cars affected were mostly built between February 2009 and December 2010. Holden replaced any driveshafts found to be faulty. Contact your dealer, or Holden direct.

 No, it’s not fair to ask you to undertake a diagnostic check at your expense. The transmission is known to be faulty, and as long as you haven’t abused it in any way, they should be replacing it free of charge without question.

It’s hard to know how Holden has managed to largely get away with this problem.

Ford was heavily fined by the ACCC for what is a similar situation. An automatic transmission of any sort should not fail to the point of needing to be replaced in 70,000 km, and in my view should be replacing them at no cost to the owner. The fact that your car hasn’t been serviced by a Holden dealer should have no bearing on the problem. It is a dud transmission and Holden should accept full responsibility for it. Talk to the people at the ACCC and get their advice on the approach you should take with Holden.