Holden Cruze 2012 Problems

Are you having problems with your 2012 Holden Cruze? Let our team of motoring experts keep you up to date with all of the latest 2012 Holden Cruze issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2012 Holden Cruze in one spot to help you decide if it's a smart buy.

Used Holden Cruze review: 2009-2016
By David Morley · 18 Sep 2019
Holden’s compact family car offering from a decade ago was the Cruze, a front-drive vehicle that can be broadly divided into two camps for the duration of its production.From its launch in 2009, through 2010 and up to March 2011, the Cruze was available as a sedan with just two engine options and was built in South Korea by GM-owned Daewoo.From the 2012 model-year until its demise in 2016, the car was built by Holden in Adelaide and in a much wider range of trim levels, engine choices and even body styles.It can be confusing, so make sure you can identify any Cruze you’re looking at to avoid paying too much.The imported Cruze was available in just one bodyshell (a four-door sedan) while the range consisted of two trim levels, CD and CDX.Engine choices were limited to a four-cylinder petrol or a turbo-diesel.Once the car was being made locally, Holden ramped up the choices with a five-door hatchback joining the sedan and a much wider range of trim levels, adding Equipe, Z Series, Sri, Sri V and a couple of new engines including a 1.4 and 1.6 turbo petrol.The used price of these variants can vary enormously, so take the time to learn to identify what’s what.How much a Cruze will cost you now has much more to do with specification and its engine that simply what year it was made or its RRP at the time.The Cruze seemed to attract a fairly conservative buyer, so you don’t see a lot of them with aftermarket rims or other sporty accessories like body kits, a rear spoiler or side skirts.Most dealers threw in floor mats and a lot of buyers opted for dealership add-ons like paint protection and rust-proofing that will add nothing to the price now.With an early example, the only real decision is petrol vs diesel, but if you’re looking at a locally made Cruze, the model comparison gets tougher as the models range from the base-model to the top of the range with a lot in between.The Cruze defied modern size protocols by being bigger than a compact but smaller than a medium-sized car.Inside, though, it was about as big as a medium car of just a few years ago thanks to efficient packaging.Many Cruze buyers were traditional Holden owners (many of whom got a surprise when the Cruze turned out to be something else altogether) and since many regional centres still had Holden dealerships, a surprising number of Cruzes lived in the sticks.You’ll spot some of them by their budge bar (although a bull bar is unlikely) and maybe even an LED light bar.Certainly the exterior design of the car allowed for these fitments, although it’s important that any nudge bar is air-bag compatible.All Cruzes had cruise-control, air-conditioning, power steering and a decent range of safety gear.It would be worth checking with a Holden dealer, too, if any warranty applies to a used Cruze.Holden was extending the warranty of some later Cruzes, beyond the standard three-year time limit, so a late version may still have factory cover.Check the boot for a spare tyre, too.Some Cruzes had just an inflation kit, others a space-saver spare tyre.The Cruze’s interior dimensions were about the same as a mid-sized car, so the packaging was pretty good.That meant plenty of interior space as well as a really good boot size for better-than-average luggage capacity.Even so, plenty of Cruzes sported roof racks come family holiday time.The five-door hatch is a more practical car than the sedan.Don’t forget, either, that between 2012 and 2016 Holden also sold the station-wagon version (still made in South Korea) alongside the locally-made Cruzes.Externally, the wagon is about the same size, but the luggage space is huge.The catch was that the wagon was not available with either of the perky turbocharged petrol engines, so it was the turbo-diesel or the 1.8 petrol or nothing.Inside any of the Cruze variants there was a ton of storage spaces including bottle-holders in each door and even an overhead console.The early Cruze had an AM/FM radio (no digital) sound system with six speakers and was MP3 compatible although there was no Apple CarPlay or Android connectivity.Examples from the mid-2013 update also got Holden’s MyLink infotainment system which included a touch screen, and Bluetooth streaming.Those cars also got keyless entry.Upmarket versions the Cruze could be had with leather seats, a sunroof was optional and air-conditioning and power steering were standard across the board.A satellite navigation system had been available on some versions, but that was replaced with the 2013 upgrade as MyLink was able to offer the same functionality with added voice control.The biggest gripe with the Cruze’s cabin is that the plastics can look and feel a bit cheap.Imported Cruzes had just two engines to choose from, a 1.8 litre petrol and a 2.0-litre turbo-diesel motor.For all that it was about the right size on paper, the 1.8-litre four-cylinder was a bit harsh and was only just adequate.The diesel, meanwhile, with its diesel particulate filter to clean up its emissions was sweeter and more flexible especially when paired with the six-speed automatic (there was also a five-speed manual gearbox available).When manufacture switched to Australia, Holden doubled the number of engine choices, keeping the two original powerplants and adding a 1.4 litre and 1.6-litre petrol four cylinder unit, both running a turbocharger.Of all these engines, the later ones are the picks and the 1.4 is smooth and willing while the 1.6 turbo petrol is the performance option for those who want a little more acceleration.Even so, a lot of buyers pondered the diesel vs petrol equation and chose the former for its flexibility and fuel economy.These are the Cruzes you’ll find fitted with a tow bar, although the rated towing capacity is just 1200kg, not bad for a car this size, but not huge.Much of that is down to the Cruze being front-wheel drive (there was no AWD or 4WD option).In fact, the diesel option meant that buying a petrol Cruze and converting it to LPG in the name of running costs just wasn’t worth the effort.Most buyers chose the auto transmission but the manual Cruze is a surprisingly liveable alternative, too, if you can find one second hand.When it comes to horsepower and engine specs, all Cruzes were rated from 103kW to 132kW, but that doesn’t tell the whole story.The diesel was super flexible and the turbocharged petrols were smooth and zippy.Which leaves the 1.8 non-turbo as the one you’re best avoiding.Some Cruze engines use a timing chain which should be good for the life of the car while other use a timing belt which needs periodic replacement.Fuel mileage will be best with the turbo-diesel while the 1.8 non-turbo petrol is likely to be a bit thirstier because it has to be driven so hard in the first place.At around 1400kg, the Cruze is quite heavy for its size and it has a fuel tank capacity of 60 litres.That’s not a huge tank, making the diesel fuel economy even more impressive.The Cruze’s compact dimensions mean it’s an easy drive in and around the city and suburbs with a good turning circle and enough ground clearance for clearing speed humps.That’s provided an ambitious previous owner hasn’t messed around with the suspension or added odd-sized alloy wheels and super low-profile tyres.But even on standard suspension, the Cruze is hardly a race car and while it points okay, the electrically assisted power steering can feel a bit vague at first.But overall, there’s a decent combination of ride quality and handling and the cabin is pretty quiet unless you’re in the 1.8 petrol and driving it hard.The turbo-diesel is super grunty and hardly needs a gearbox at all, while the turbo-petrols are both sweet little things that spin nicely and sound pretty good into the bargain.Straight line performance figures were never what the Cruze was about, but 0-100km/h comes up easily and the car has enough grunt and acceleration to stay with modern traffic as well as be a convincing inter-stater.Again, though, if you can afford any of the turbocharged versions, they’re a vastly nicer car.Safety features on any Cruze included six airbags including side-curtain airbags, ABS brakes, electronic brake force distribution, brake assist, stability control, and traction control.As a result, all Cruzes sold here scored a five star safety rating for crash safety.Parking sensors became standard from the mid-21013 upgrade on, but a reversing camera was not standard on any Cruze in any trim level.The Cruze did, however, have ISOFIX child restraint mounting points as standard.Like a lot of modern cars, there’s a bit to watch out for when it comes to common faults, issues, problems and owner complaints.The diesel particulate filter becoming full and clogged is one source of these and many owners have reported multiple fault messages caused by this filter.If the filter became clogged enough, the computer would sometimes cut engine power and ultimately, a trip to the dealership was needed to clean or replace the filter which was neither cheap nor simple but was the most common of the Cruze’s diesel engine problems.A few cars have also experienced automatic transmission problems, including complete failure of the unit.Symptoms are a car that shifts erratically or can’t make up its mind what gear to be in.If the problem is bad enough, the car may not be able to select some gears or may lose the ability to move altogether.When inspecting a car, make sure the auto transmission fluid is clean and doesn’t smell of burned toast.Manual cars are less prone to transmission issues, but the clutch can still take a beating from a previous owner.Make sure any manual Cruze takes off smoothly from the lights with no shuddering or noises.Check that all the electronics work as they should and drive over some bumps to check for squeaking or rattling interior trim pieces.To add to that model’s reliability woes, the non-turbo 1.8 was also susceptible to a cracked cylinder head which can be spotted by poor running, hard starting, mis-firing and engine overheating.Service costs may be a little lower than some of the competition as Holden specified 15,000km service intervals (versus 10,000km for many cars).MORE: If anything crops up, you’ll probably find it on our Holden Cruze problems page.
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If the engine is still revving up but the car isn’t moving, logic says you have a transmission (gearbox) problem. Transmission problems are very well known in the Holden Cruze, and must surely be classified as an inherent fault. Fundamentally, the automatic transmission in your car was a dud from day one, and Holden even announced an extended warranty for it as part of a special service program to replace consumer confidence in the unit. It didn’t work.

Many Cruzes exhibited the precise behaviour you experienced, and the loss of all drive as well as the check-engine light illuminating are classic indicators of a transmission that either needs new components such as sensors, a valve body or torque converter, or is totally done and needs to be completely replaced. An inspection will be able to determine this. Error code P0776 is what I’m tipping the car will offer up when it’s electronically scanned (which should be your next step).

Once Holden had fixed these transmissions, it was extending the warranty to five years from when the car first entered service or 150,000km, whichever came first. Obviously, your car is older than that, but it has covered low kilometres and since you’ve had it from new and can verify its service history with a Holden dealer, I reckon it would be worth your while to contact Holden’s customer service division and state your case. Let’s face it, less than 120,000km on a modern car before the transmission blows up is not really good enough, is it?

You may not get anywhere, but even if you can convince Holden to help with the cost of parts (labour would be nice, too) the financial picture changes dramatically. Without a bit of help from Holden, it may just be that the cost of repairs will be higher than the actual value of the car itself.

Holden Cruze 2012: Faulty transmision
Answered by Graham Smith · 28 Jun 2019

Holden has in the past replaced faulty transmissions without cost to the owner, but I would guess they won’t offer to replace yours free of charge, as your car is seven years old. But until it is assessed you can only speculate that the transmission is at fault.

My 2012 Holden Cruze is stuck in reverse
Answered by David Morley · 24 Jan 2025

The filling point for this transmission is on top of the gearbox, under the ECU (drive-line computer). So, to access it, you’ll need to move the computer (which attaches to the battery tray) out of the way. Take lots of photos before removing bits and pieces so you’ll know how it all goes back together.

However, it’s doubtful that a lack of gearbox oil is your problem here. If the oil was low, the transmission would probably be making some seriously bad noises or would be completely seized up, not just refusing to shift out of reverse. The refusal to abandon reverse probably has more to do with a mechanical selector problem. But don’t rule out a worn or maladjusted clutch, either.

What are the known problems for a 2012 Holden Cruze?
Answered by Byron Mathioudakis · 02 Sep 2020

Thanks for getting in touch. As we've outlined in earlier questions about the Cruze, the automatic in cars built between 2011 and 2013 has been an issue, and so the subject of recalls, repairs and/or full transmission replacement. If it starts to shudder, take its time shifting up under acceleration or not go into gear at all, then there's a problem.

If a Holden dealer carried out the repairs, then they should honour the warranty under Australian Consumer Law for a minimum of five years or 150,000km unless the car is then neglected and/or abused, given that the transmission and coolant system (known problem areas in Cruzes) are major components and thus come with a reasonable expectation of reliability and durability since they're new.

Unfortunately the Cruze has a reputation for unreliability beyond these issues as well, including ECU (engine control unit) and PCM (power control module) failures (often due to water ingress), positive crankcase ventilation (PCV) valve failure that makes the car perform sluggishly, and rough engine running due to faulty ignition coils.

As most of these problems have already been dealt with in the car you're considering, we reckon you might at least have a few years of reliability given the warranty work performed under Holden.

We hope this helps. Good luck.

Is a 2012 Holden Cruze likely to have a faulty gearbox?
Answered by David Morley · 27 Jun 2020

The six-speed automatic transmission in the Cruze built between 2011 and 2013 was, indeed, a bit suspect in some cases. Unfortunately, that puts the vehicle in question right in the middle of things. Holden instigated a fix which was applied when a car with gearbox dramas was brought in for repairs. Sometimes individual parts of the transmission could be replaced, at other times the transmission was replaced as a whole unit.

Any Cruze with a gearbox that flares during shifts, shudders, refuses to select a particular gear (including reverse) or loss of drive was covered by this special service directive. When fixed, Holden was extending the warranty of the transmission to five years or 150,000km. That won’t help you now, but it would pay to check whether the car you’re looking at has, in fact, had this work carried out. A car with these repairs carried out would be a better choice than one that hasn’t.

Holden Cruze 2012: Transmission jolting
Answered by Graham Smith · 01 Feb 2019

If it is the well-known transmission issue then you could have a claim against Holden to repair or replace it, but if it isn’t you have no claim. You need to establish what the problem is, and you can then contact Holden, but until you actually know what the problem is you are in limbo.

I’d definitely be talking to Holden’s customer service department. I agree that 92,000km is a long way short of what I’d consider to be the lifespan of a modern motor vehicle, even if it has taken you more than five years to reach that mileage. In any case, nobody will be buying new Holdens any longer as the brand no longer exists.

Meanwhile, you’re right, transmission failures are a well known fault with this make and model and Holden did extend the factory warranty on them to 130,000km. Unfortunately, the five-year limit also applied which is where you’ve run out of time. I would hate to think that Holden’s demise as a brand will leave existing owners high and dry, but I can imagine that’s just how you’re feeling. Without an active factory presence in Australia, though, it might be difficult to get much joy from Holden.

How to replace windscreen wiper blades in my 2012 Holden Cruze?
Answered by David Morley · 06 May 2024

This shouldn’t be a difficult job and it’s a good task to ease yourself into maintaining your own vehicle. The simplest way to do this is to replace the entire blade and spine assembly. This will cost more than replacing just the rubber blade, but is very easy with just one catch to unclip (where the blade pivots on the wiper arm) before the whole assembly can be removed and replaced. You can google tutorial videos on this take which take you through the whole process. It should take only a couple of minutes.

If you’re really stumped by this, some parts stores offer a free fitting service for things like wiper blades. You may have to buy a new pair of blades to access this service, however. But if you watch the process and take note of how it works, you’ll be able to change your own blades in the future.

The official oil recommendation for this vehicle is a fully synthetic 5W30 grade oil. If the engine is in good condition, this is the best oil to use. The X-factor in all of this, of course, is the relatively high mileage your car has covered. As engines wear, and perhaps begin to consume a bit more oil between oil-changes, the conventional wisdom has been to use a slightly thicker oil. A 10W40 would be the logical choice here.

But the turbocharged Cruze engine, like a lot of modern engines, uses some pretty fine oilways that may not be compatible with the thicker 10W40. Examples of this include the oilways that lubricate the turbocharger’s bearing and also the ones that allow the variable valve timing to operate properly. Unless the engine is showing real signs of wear, sticking with the 5W30 oil is definitely the best advice.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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