Are you having problems with your 2012 Holden Cruze? Let our team of motoring experts keep you up to date with all of the latest 2012 Holden Cruze issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2012 Holden Cruze in one spot to help you decide if it's a smart buy.
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Ford was having heaps of trouble with its dual-clutch automatic transmission back then, so it would be wise not to take the risk of buying one. Holden was in just as much trouble with the torque-converted auto in the Cruze, and I would urge you not to go down that route either. Instead of those, consider a Toyota Camry.
It’s in the zone, so I would be very cautious about buying it. If you can, check its history to see if there has been any trouble with the automatic transmission, and consider having it checked by an automatic transmission specialist.
I’d say it’s got the dreaded Cruze automatic transmission disease. It’s common in that model and it’s likely the transmission will have to be replaced. Contact Holden Customer Care on 1800 033 349 and see if they do.
It is a common problem. Contact Holden’s customer service (1800 033 349) and lodge a claim to have the transmission replaced.
The car is six years old, and was bought used, so you are unlikely to get any sympathy at Holden. You need to negotiate with the dealer who sold it to you, but I doubt that you will get any support there either. Your choices are to persist with it and hope that it doesn’t have any more gearbox issues, or unload it.
I doubt that Holden would agree to replace the transmission free of charge, even though I think they have a moral responsibility to do so, given that there is long history of this problem that suggests that it is a flawed product. I would recommend that you contact Holden's customer assistance people and ask them for help.
Unless you are buying a manual I would rule the Cruze out, the automatic is trouble in that model and not worth the risk. If you do but a Cruze I would choose the 1.8-litre engine. Others to think of are the Hyundai i30, Mazda 3, or Mitsubishi Lancer.
I would like to think you have a good chance of having the transmission replaced out of goodwill. The car is only just out of warranty, the failure is a well known one, I can’t think of any reason Holden should object to doing the repairs at its own expense.
Do not buy a Cruze, or buy a European brand. They will prove costly. It's best to go for the cars that are well proven over many years. The Lancer is a good one, but so too is the Toyota Yaris or Corolla, Suzuki Swift, Mazda2 or 3, or Mitsubishi Colt.