Are you having problems with your 2012 Holden Cruze? Let our team of motoring experts keep you up to date with all of the latest 2012 Holden Cruze issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2012 Holden Cruze in one spot to help you decide if it's a smart buy.
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It's sad that it takes outside pressure to get action, but it's nice to know that there are people in customer service at Holden that do a good job. Happy to be of assistance.
No. The best way to take care of your paint is to keep it clean by regular washing, only using detergent when it's very dirty, and regular polishing.
Your problem sounds like many others reported to CarsGuide. You should immediately request a replacement via both your Holden dealer and Holden headquarters in Melbourne.
The Cerato is good choice and the long warranty makes it an easy decision. I get lots of complaints about the Cruze and would not recommend it.
The gearbox is a known problem in the Cruze and we've helped a number of people get a replacement. Go direct to Holden and push hard, as they are replacing automatics but also asking owners to maintain confidentiality.
Holden spokesman, Sean Poppit, has good news and says: "If it's as described, we'll fix it under warranty no problems."
You have a very strong case to argue that Holden should repair your car at its expense, but you need to have it assessed by a Holden dealer to determine if that is the problem. Holden won’t repay you the cost of having it repaired by your mechanic. It’s important that you take it to a Holden dealer.
NOTE: We contacted Holden asking for a response, which is still coming. Nina Kaur hopes Holden might still come to the party and help with the repairs on her car.
From what we've seen there is unquestionably a problem with the automatic transmission in the Cruze, for which we hope to get more information from the company.
We have also seen Holden replace or offer to replace transmissions in cars when owners complain. Any owner who believes they have a problem with the transmission in their Cruze should report it to their Holden dealer.
UPDATE: Nina Kaur went ahead and had her Cruze's transmission repaired before approaching Holden. Her mechanic blames a broken wave spring in the 3-5-Reverse clutch, which led to extensive damage to the transmission. Nina has handed the report and the invoice for repairs totaling $4972.00 to Holden with a request for compensation.
Our advice to Cruze owners having problems with the automatic transmission in their cars is to report it to the dealers and request assistance in the form of a replacement transmission.
UPDATE2: (24/6/2015) Holden has now agreed to reimburse Ms Kaur for the full cost of repairs, despite the work being undertaken by a third-party mechanic.
You can push for a better outcome, but it's highly unlikely that will achieve one. Brakes are wearing much faster than they once did, mostly as a result of eliminating asbestos from the pad material. Pads and rotors are considered wear-and-tear items, and as such are not covered by the warranty.