Ford Focus 2008 Problems

Yes, that is a good reason to stick with the dealer, as it’s most unlikely that those upgrades and “fixes” would have been done by a non-factory service outlet.

Good info that could be the thing that solves the problem with Alex's car and the sort of thing that's hard to trace.

Normally they don't disengage automatically, only when the driver disengages them by switching them off or braking. In other situations where the driver might override the cruise it remains engaged and then resumes where it was set. These things can be hard to diagnose when they can't be demonstrated to the mechanic, so I would find a location, hopefully somewhere convenient for the dealer, and take the mechanic with you on a test drive.

A noise that goes away when you press the clutch pedal in is usually a sign that the thrust bearing is “gone”, but it’s unusual for that to happen at such low kays. Have it assessed by another dealer to get a second opinion, and of that supports your view that it’s too noisy take it back and demand it be fixed. That fix is likely to be a replacement gearbox. While you are in negotiation with your dealer, and with Ford itself, keep meticulous records of conversations and agreements for future reference if needed.

SOUNDS like you have beefs with Ford and the dealer. The water leaks really sound more like a build quality issue that should be covered by Ford's factory warranty. The damage done by your dealer needs to be addressed by your dealer. It sounds like they have tried to correct the problems on your car, but not to your satisfaction. Any problem with the car itself is an issue to be taken up with Ford, but any problem caused by the dealer has to be dealt with at that level. If you're unhappy with the dealer contact the VACC and complain to them. If you don't get any satisfaction, your next option is legal action.

OUR tyre specialists recommend you try Michelin's new XM1-plus, which is available in the size you require. They tell me it's a much quieter tyre and there's no loss of grip or ride quality.