Ford Focus 2012 Problems

Ford used the same body on its Focus from 2011 until the model was replaced in 2018. On that basis, the front door from either of the cars you’ve listed should fit your car perfectly. You don’t even need to worry about finding a door from a sedan or hatch as opposed to a two-door Focus, as Ford didn’t offer that model in Australia in a two or three-door (which would have had longer doors). Even the sportiest Focus, the ST, was a five-door hatchback. Ford did give the Focus a mild facelift in 2015, but the styling changes were restricted to the front and rear, with the doors not altering at all.

Finding a second-hand door shouldn’t present too many problems the Focus sold in reasonable numbers and many ended up in recycling yards. You might even strike it really lucky and find the door in the same colour as your car which might negate the need to have it painted.

The auto had serious problems with the Powershift dual-clutch automatic transmission, so serious that it’s a car to avoid, but of course those problems don’t affect cars with a manual gearbox. The manual is a good little car that can be bought with confidence.

I assume that the value Ford has put on your car isn’t to your liking. The trade-in value of your car is $4300-$5700, and I would guess Ford’s value is somewhere in that range. All you can do is to try and negotiate a more satisfactory deal.

Not all cars with the Powershift have been affected, but many have and it’s impossible to say yours won’t be at some time. If the deal with your dad is a good one, and it seems as though it is, then it’s probably worth taking the risk. If you can feel any shuddering when you drive it then it’s likely you could have a problem; if you don’t then you could be in the clear. It’s not really dangerous to drive it, but it is annoying.

There is a class action underway against Ford over the problems with the Focus automatic transmission. It sounds like you have as good a claim as anyone else.

There’s every chance that it is the dreaded PowerShift transmission problem. Ford generally takes responsibility for the problem, so it would be in your best interest to contact Ford and register your problem with its customer assistance people (13 3673), particularly if your warranty is about to expire next month. It's well documented the dual-clutch transmissions in the Ford Focus and Fiesta have issues.

There is a class action underway against Ford over the problems with the Focus automatic transmission. More information can be found here.

The Focus is a good car with a serious flaw; it has a dual-clutch automatic transmission that gives trouble. I would happily have a 2012 Focus with a manual gearbox, but I wouldn't buy one with a dual-clutch auto. I'd be looking at a Japanese or Korean brand and going for something like a Mazda 3, Honda Civic or Accord, Hyundai Elantra with a good record of reliability.

We'd like to think that our cars would last longer and not give us trouble, but the reality is quite different to that. The ZF 6-speed gearbox is a troublesome one that can fail, as yours appears to have done. But as Ford has pointed out to you your Territory is out of warranty, although that doesn't end Ford's responsibility to back the product. You could pursue a full payment for replacing the transmission from Ford, but I doubt you would have any success. Should you choose to do that contact your state Consumer Affairs people in Perth for advice and support. But in my view your best course of action would be to accept Ford's offer of part payment.

I feel your pain, but you really are stuck with your car, particularly now that you have joined the class action against Ford. You can try and negotiate a trade-in deal on your car, but it’s unlikely that Ford will be willing to deal with you given that you are, in effect, suing them. You are correct in your criticism of the consumer laws in this country, but that doesn't help you in the short term when you need to get out of your car at minimum cost to you. The best course of action is to stick with the class action and see it through.