Ford Focus 2015 Problems

Perhaps you've been lucky and simply bought a freakish Focus without any DCT Powershift transmission problems. But when more than half the small Fords sold in Australia fitted with that transmission  experiencing either single or multiple failures, I'm afraid the odds are stacked against you in the longer term. It seems there are two types of Focus Powershift transmissions: Those that have failed, and; those that will fail at some stage.

The price you paid is probably about where the market is now, but this is a car we can't recommend at any price.

This is an issue that continues the haunt Ford even after it paid millions of dollars in fines levied by the ACCC for way it conducted itself in the face of the dual-clutch transmission fiasco. Fundamentally, about half the Fords delivered in Australia with the Powershift transmission, experienced either problems or outright transmission failures. Some of them on multiple occasions.

Ford’s response of initially ignoring the problem and then blaming its customers stands as a 24-carat example of how not to do things. And the ACCC agreed, fining and condemning the company’s behaviour. Eventually, Ford was forced to offer customers a good deal on the next model Focus which featured a conventional automatic gearbox. Even then, the ACCC’s view was that Ford should have offered a full refund, not a sweetened deal to trade up to the newer model. Simply replacing the problem gearboxes wasn’t a widespread permanent fix as the replacement units would have given precisely the same problems.

If you bought your car second-hand, that’s another problem because, really, the affected cars should have been scrapped, not resold to unsuspecting buyers (another beef the ACCC had with Ford at the time).

I think your first port of call should be to the ACCC who will be able to give you an idea of the current situation as far as the problem goes, and what Ford is currently doing about it. Bear in mind, though, the original problem surfaced many years ago, so you’re a late member of the Powershift club.

Ford changed from the LW model to the LZ in 2015. The LW had a dual-clutch automatic, which was very problematic and should be avoided; the later LZ had a regular automatic transmission and has none of the problems that beset the LW. In short the LZ is worth buying, and can be compared to the Mazda3 and Toyota Corolla for reliability.

Certainly. The Focus is a great driving car, and now with a regular auto it is a really attractive proposition.

The Cerato is a great package. If she is a keen driver who wants the sporty feel of the Focus, go with the Ford.

I can understand your frustration and I think you have a good case for getting a refund, but it's very hard to do that in this country where the manufacturer holds all the cards. The only thing you can do if you want to pursue it is to get legal advice. We understand there is a class-action suit happening in the USA on this same subject, you might be able to hook up with that.

Of those you have been looking at I would rule out the Cruze on the basis of its transmission troubles. The Focus and the Hyundai are good cars and would do what you want nicely. Others to consider would be the Mazda3 and the Kia Rio.

The Golf is a better, classier car, but the latest Golf does not have the sharp edge of the previous GTI. So I agree the Focus is the smart choice.