Refund wanted on Fiesta

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After having the dealer "repair" the "faulty" double-clutch in my Ford Focus twice, I was informed that it would probably need to keep being repaired and that they were offering a better than average trade-in price on this car. I want my money back! It seems to me that the dual-clutch transmission shudder fault was inherent in the car when I bought it and I was ignorant of it, and I should get a full refund. Is this feasible?

I can understand your frustration and I think you have a good case for getting a refund, but it's very hard to do that in this country where the manufacturer holds all the cards. The only thing you can do if you want to pursue it is to get legal advice. We understand there is a class-action suit happening in the USA on this same subject, you might be able to hook up with that.

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