What's the difference?
It’s about time for a change. Since the beginning of the EV era, Tesla has been the dominant name, and not without good reason.
Tesla made electric cars popular, cool, and above all, accessible. To this day, the Model 3 and Model Y remain excellent purchases in their respective categories.
And yet, the tide seems to be turning. Many buyers haven't been thrilled by Elon Musk's antics, how popular the Tesla brand has become or maybe they never liked the look and feel of Tesla to begin with.
For those prospective EV buyers, it looks like BYD is set to be the next big thing in electric cars.
Offered at a far more accessible price-point, the Chinese brand still stands out with its distinctively styled vehicles and innovative features.
And the new car we’re looking at for this review, the Dolphin hatchback, could be the one to elevate the brand to the levels of popularity and recognition Tesla currently enjoys.
At the time of writing, it was also the most affordable electric car you can buy in Australia. But is it more than that? Read on to find out.
What’s a point of difference you look for in the oversaturated SUV market? Is it price? Warranty? Features? How about comfort?
There are a lot of mid-size SUVs in Australia. Most of them like to trade on their features or value or, more than ever, sportiness.
You can see it in the huge wheels, aggressive body kits, stiff suspension. The list goes on. But not for the Citroen C5 Aircross.
The most recent offering from the storied French automaker is all about one thing. Comfort.
My question is why is comfort in SUV-land such a niche concept? And how does this quirky orange Citroen get it so right? Read on to find out.
Chinese manufacturers have been impressing us lately with the strides they’ve been making, and BYD is no exception with its Dolphin.
Not only does this hatch help bring the price down for prospective EV buyers, but it leaves a solid impression of a cohesive, well-built car, which is also quite a bit of fun to drive.
It’s not the fastest, nor is it the most practical, and there are a handful of downsides to its design and software, but when it comes down to it, this is simply a great value entry-level electric car.
The C5 Aircross might seem like a niche European 'alternative' SUV, but I wish it wasn’t. The more mainstream players could learn a lot from how brilliantly this Citroen is packaged.
It is truly class leading in terms of passenger comfort and even luggage space, even shipping with great multimedia and safety in this base Feel grade.
Unless you really need to be towing, performance (or in this case, lack thereof) should be low on your SUV priority list anyway.
You wouldn’t know it in Australia, but BYD has a huge and diverse range of vehicles with lots of different styling approaches in its home market of China.
The cars we get here, though, consisting of this Dolphin hatch, the Atto 3 small SUV, and the upcoming Seal sedan all seem to share more or less the same curvy, futuristic theme.
Contemporary touches on the exterior of the Dolphin include the bar light and full ‘Build Your Dreams’ typeface embedded in the rear, the blocky gloss black alloy wheels (17-inch on the Premium we tested), the two-tone colour scheme, and of course, the grille-free face.
Short overhangs and a tall body seal the EV deal, with the Dolphin looking closest in its aesthetic to something like the Volkswagen ID.3 than anything else on the market. It perhaps won’t be for everyone - it’s a little more experimental than the more conventional look worn by the MG4 - but then, for others this distinctiveness may be a selling point.
The interior look and feel is the biggest surprise. Somehow, the Dolphin, despite being more affordable than its larger Atto 3 sibling, feels a cut above when it comes to its design theme and build quality.
The weirdly organic touches designed to mimic muscle fibres in the Atto 3 have been traded out in favour of something a bit slicker.
I really like the material choices here. The use of neoprene across the lower half of the dash, in the doors, and down the centre of the seats feels a lot less pretentious than the standard synthetic leathers you usually get at this price-point, and there’s an agreeable mix of plastics as well as gloss and matt finishes.
The nods to this car’s name which are present are a bit more toned down and fit with the design in a more subtle way.
The floating door handles, designed to resemble a fin, are a much nicer piece than the weird rotary ones in the Atto 3, and the wavy touches across the top of the dash aren’t too in-your-face and add an element of intrigue. I like it much more than I expected to.
It’s clear this space is designed around the giant multimedia panel, for better or worse. It looks spectacular, it’s nice and sharp, and the software, which looks as though it’s trying to emulate Tesla, does a pretty good job.
It’s quick, sharp, colourful, and has nice large iconography to jab at while you’re on the move, although some of the driving settings are ambiguously labelled and require clicking through to a sub-menu to alter. You’d get used to it, but it isn’t as slick as a Tesla operating system.
It also rotates, because of course it does, although one quirk I found with this is the polarised coating on the screen made it impossible to see when in portrait mode if you were also wearing polarised sunglasses.
Also, Apple CarPlay doesn't work in portrait mode. A gimmick? You decide.
The floating physical rotary controls jutting out below are a also a brilliant little piece of design. On one side you have your gear shifter, and on the other you’ve got your volume control, between them there are core functions, an on/off switch and an auto button for the climate, as well as the hazard light and drive mode controls.
It would be nice to also have a fan speed and temperature toggle, as these functions can only be used through the touchscreen, but there are worse offenders for clumsy climate controls on the market.
It wouldn’t be a French car without a solid dollop of style, and the Aircross has heaps of it.
From the orange paint, to its floating rear light fittings and chevron emblazoned grille, the Citroen is nothing if not unique.
Just like the C4 range before it, the C5 Aircross inherits the plastic 'airbump' fittings under the doors, with the plastic-clad soft-roader look continuing over the wheelarches and across the C5’s front and rear.
There’s a lot going on, on both the front and rear of this SUV, but somehow it’s not really over-complicated, all the flourishes and highlights manage to flow into each other to maintain some semblance of consistency.
The C5’s rear is a little more tame, with body coloured panels contrasted with the plastic strip, gloss black highlights, and dual-square exhaust facades. The floating gloss-clad roof rails are a flashy if silly touch.
I’d personally argue it’s a better-looking car than its Peugeot 3008 sibling, although it looks built entirely for city-slickers rather than the adventurous type.
Inside it’s normal. For a Citroen. Gone are the days of floating steering wheels or overtly wacky instrument clusters, it’s all quite tame and that’s for the betterment of the brand.
That’s not to say it’s not a cool place to be, and I was surprised to find myself surrounded by classy fittings, quality soft-touch materials and an understated blocky design theme. The C5 gets a small, oval steering wheel which feels great in the hands.
Those awesome memory foam seats are finished in a slightly odd grey synthetic denim kind of material. Some hated it, but I thought it contrasted the car’s exterior and interior schemes well. The raised centre console gives front passengers an extra secure premium sort of feel.
The grey materials will be slightly divisive, but the number one annoyance for me was the complete lack of tactile buttons for adjusting the climate control or media functions. Is a volume knob too much to ask?
Other than that, the C5 has one of the most tame, practical interior treatments on any Citroen… possibly ever… without managing to be boring.
The clever design bits don’t end with the controls and themed motifs, either. While the Dolphin’s cabin feels a bit smaller than many of its rivals (because, physically, it is), efforts have been made to make it a versatile space.
There are plenty of little storage areas throughout. There’s the floating one below the touchscreen, which suits wallets and sunglasses. There’s one with a roll-out cover set low below the controls which is good for smaller objects you don’t want moving around the cabin.
A large cubby is located underneath the armrest between the two seats for bigger objects and a slick wireless phone charger cut out from the top.
The two centre bottle holders are a little small, as are the cut-outs in the doors, so if you’re negotiating with an XL takeaway soft drink you might run into trouble.
The dark theme for the interior in our car doesn’t help the more closed-in feel, but the standard panoramic fixed sunroof (mercifully with a rolling shade) helps to keep the space airy.
I found it easy to set up my driving position, another clever touch being the little digital instrument panel perched on the steering column, so no matter how you adjust it you can always see it.
I was a little concerned the rear seat would be tiny, because this car doesn’t look big from the outside, but I was most definitely wrong.
Behind my own seating position, at 182cm tall, I had leagues of knee room and plenty of space for my feet thanks to the flat floor. I also had sufficient but not stellar headroom, and the soft-touch materials continue into the doors and seat trim.
I will say, the abundance of synthetic leather is much more evident for rear passengers, but it feels like a minor complaint.
Again, the bottle holders in the doors are tiny, but at least the ones in the drop-down armrest are generous. The middle seat is very useful thanks to the flat floor, although there are no adjustable air vents for rear passengers.
The backs of the front seats have a variety of pockets in different shapes and sizes, and there are USB-C and USB-A ports on the back of the centre console, alongside a bizarre centre bottle holder which is on an angle.
Boot space is 345 litres if you move the false floor to its lowest position. I was just able to squeeze in the three-piece CarsGuide luggage set with a bit of fiddling around.
With the second row down, room expands to 1310L, and you can bring the false floor up in the boot to make the load area flat.
The space underneath is quite good for storing charging cables and such, but keep in mind the Dolphin doesn’t offer additional frunk storage.
What it does offer is a vehicle-to-load adapter, which lets you power household appliances via its external charging port. Neat, and rare at this end of the EV market.
The C5 Aircross is one of the most practical SUVs you can buy in this segment in terms of interior space. There’s just loads of it, and plenty of smart features to back it up.
In the front you get some small trenches in the doors, lovely big cupholders in the centre console, along with a top-box which was a little shallow, but still handy, as well as a small cavity (seemingly designed to hold the key) and a big bin for stowing your wallet or phone.
Back seat occupants get decent leg and headroom, but what’s really special here is each passenger gets their own memory foam seat with enough width to travel in decent comfort. The centre passenger’s legroom isn’t even impeded by a big transmission tunnel.
Rear passengers also get pockets on the back of the front seats, dual air vents, small cupholders in the doors, and a 12-volt power outlet. With no drop-down armrest, it would be nice to see more practical cupholders in the door cards.
The boot is truly gigantic. Like, biggest in the segment gigantic. At a minimum it weighs in at 580L (VDA), but as an added boost, the rear passenger seats can be slid forward on a rail to grant a whopping 140 extra litres of space to 720L. With the rear seats down you’ll be able to make use of 1630L.
A power tailgate, able to be operated by waving a foot under the car is also standard, revealing a totally unimpeded aperture. So, not only does it have a class leading luggage area, but it’s also easy to use.
Yep. This is the new cheapest electric car you can buy in Australia. This title is a frequently moving target, but again, at the time of writing, the entry-level Dolphin variant, at $38,890, before on-road costs and state-based incentives, undercut the MG4 by just $100, and the GWM Ora by $1100.
Importantly, its starting price is now in the realm of relevant combustion rivals. For similar money, you can hop into a high-spec Corolla (ZR Hybrid $39,100) for example, so this is the first time electric cars have become so affordable for the average consumer.
There are two Dolphin variants for now. The entry-level Dynamic, and the top-spec Premium. Both share more or less the same standard equipment levels, although they are differentiated by having different battery sizes and electric motor outputs.
You can’t talk electric car value without talking range, but thankfully, despite its low price, the Dolphin delivers on this front.
The base car scores a 44.9kWh battery, granting it a 340km WLTP-certified driving range, while the top-spec Premium ups this to a 60.5kWh unit, delivering a more substantial 427km range.
The entry battery is more than enough for city commuters, while the larger battery is enough to suit intercity freeway drives.
There are also plenty of longer-range EVs on the market, the Polestar 2 and Tesla Model 3 being chief among them, but for a vehicle at this price and in this market segment, the Dolphin is a huge improvement on some mainstream offerings, like the Mazda MX-30 and Nissan Leaf which can’t offer the same price-to-value ratio.
A lot of BYD’s ability to provide such an appealing price and driving range is down to its battery technology.
Unlike other automakers which need to buy batteries from suppliers, BYD designs and builds its own batteries, using an LFP chemistry which is cheaper and uses fewer scarce materials while offering economies of scale as well as the exact right size and form factor for its vehicles.
If this leaves you thinking the Dolphin must be sub-par when it comes to standard inclusions, you can think again, because this car also delivers with 16-inch alloys, LED headlights and tail-lights, a massive 12.8-inch multimedia touchscreen with built-in nav as well as Apple CarPlay and Android Auto connectivity, a wireless phone charger, electrical adjust and heating for the front seats, keyless entry with push-start ignition, climate control, and a comprehensive suite of active safety items.
Not bad at all, and the interior blend of neoprene and synthetic leather feels a bit nicer than the base MG4's cabin, for example.
The Dolphin might be as cheap as it gets when it comes to an electric car, but the value on offer here speaks for itself.
The C5 Aircross enters Australia in just two spec levels, and the one reviewed here is the base Feel. Priced at $39,990, before on-road costs, it’s not exactly cheap, but is thankfully well specified.
And at the time of publication a Citroen drive-away pricing campaign pitched the Feel at $44,175 with all registration, dealer and other pre-delivery charges included.
In the box is a 7.0-inch multimedia touchscreen with Apple CarPlay, Android Auto, DAB+ digital radio and built-in sat nav, a 12.3-inch digital dash display, auto-dimming rear-vision mirror, auto headlights and windscreen wipers, keyless entry and push-start ignition, dual-zone climate control, LED DRLs, and an electric tailgate.
That’s the good. Not-so-good are the halogen headlights (kind of detracting from the slick front styling) and the lack of radar cruise control.
The Aircross does get a decent set of active safety features explored in the safety section of this review.
Competitors? Well there’s a good chance you’ll be cross-shopping the C5 Aircross against other alternate options in the mid-size space, including the Peugeot 3008 Allure (with which the Aircross shares an engine and chassis - $40,990), the Renault Koleos Intens FWD ($43,990), and perhaps the Skoda Karoq (just one spec-level in Australia - $35,290).
The Aircross’ secret weapon, which you can’t get on any other mid-size SUV, is its seats. Citroen calls them 'Advanced Comfort' seats, and they’re stuffed with memory foam “inspired by mattress technology.”
And it sounds like pamphlet hype, but it’s not. Once you’re seated, it’s like you're floating on air. A little bit of genius!
Citroen pairs this with reasonably-sized 18-inch alloy wheels and a unique suspension system which uses “progressive hydraulic cushions” (a nod to Citroens past) to soften the ride.
It’s a double down of comfort features, and really adds up to a lovely place to be behind the wheel. All for a similar price to its Peugeot sibling. Worth considering.
There’s the choice of two powertrains for the Dolphin. Both are single-motor front-wheel drive set-ups.
The base Dynamic can make use of 70kW/180Nm which sounds underpowered to me, but the car we tested for this launch review was the Premium which offers a much healthier 150kW/310Nm.
As well as the increase to battery capacity the Premium upgrades the suspension to a rear multi-link set-up.
While the base car seems like such a value buy, the increase in power, ride quality, and range seems to justify stretching to the Premium if your budget allows.
The C5 Aircross is powered by just one powerplant no matter which grade you pick. It’s a 1.6-litre turbocharged four-cylinder petrol engine, producing 121kW/240Nm.
It shares this engine with the Peugeot 3008 and the outputs compare well with the Renault Koleos’ Nissan-sourced 2.4-litre four-cylinder engine (126kW/226Nm) considering it’s much smaller and (theoretically) less thirsty.
The ever-smart Skoda Karoq is tough to beat in this segment with its 1.5-litre engine (110kW/250Nm) putting strong torque figures on the board.
The C5 Aircross sends power to the front wheels only via a six-speed automatic transmission, for a comparison the Koleos has a lackluster CVT auto, while the Karoq benefits from a seven-speed dual-clutch automatic.
As previously mentioned, each variant also gets its own battery capacity. The entry-level Dynamic offers a 44.9kWh battery and 340km of driving range, while the top-spec car offers a 60.5kWh unit with a driving range of 427km.
Charging on a fast DC unit maxes out on 60kW for the Dynamic or 80kW for the Premium.
This sounds slow, with many rivals offering in excess of 100kW charging at a minimum, but because the Dolphin’s battery sizes are so trim, it still means an 80 per cent charge will arrive in a little over half an hour.
On the slower AC charging standard, the max speed is a disappointing 7.0kW. For a fully electric car, we prefer to see at least 11kW as it makes it worthwhile to plug-in to an AC unit at a shopping centre to add roughly 70 - 100km of range an hour.
Because the Dophin is also quite efficient, though, you can still expect about 50km an hour to be added on this charging standard.
Official energy consumption for the Premium as-tested is 14.2kWh/100km, and we saw an impressive 14.1kWh/100km on our brief test program, making it one of the more efficient EVs I’ve ever driven.
The 1430kg C5 is rated to consume 7.9 litres of mid-grade 95RON unleaded per 100km.
That’s about on-par for the segment, and in practice I managed a figure of 8.6L/100km. A litre over isn’t too bad for truly mixed driving.
The mid-grade fuel requirement is a bit of an annoyance, but it’s also to be expected from a small capacity turbocharged European engine. It’s primary competitors (with the exception of the Koleos) drink the same.
The Dolphin is immediately impressive. From the get-go I was greeted with a feeling of quality from the car in ways I didn’t expect. The steering feels nicely balanced and not too artificial like it can be on some EVs, while the interior is refreshingly ergonomic.
The ride might be the Dolphin’s most impressive trait, with a feeling of balance across both axles, and a spritely feel to the whole car.
It is trim for an EV, with a kerb weight of 1658kg, which no doubt helps the steering feel, and the efficiency.
As it is, I didn’t experience the kind of crashing and wallowing many EVs suffer from on larger bumps, and smaller bumps seemed to be filtered out with ease.
It even feels nicely balanced in the corners, pairing nicely with the great steering feel which is not something we’ve come to expect from Chinese cars.
The motor is also willing, with software tuning keeping power delivery on the right side of overwhelming, although the warm-hatch equivalent's seven second 0-100km/h sprint time is a hint at what it’s capable of.
Unfortunately, it is let down by a pretty sub-standard factory tyre package. The LingLong Comfort Masters are designed for the Dolphin, complete with little Dolphin markings on them, but are hardly inspiring for traction when you plant the accelerator or tip it into a corner with enthusiasm.
They are better than the pretty much no-name Atlas Batman A51 tyres which came on the Atto 3, but even MG has wised up to putting tyres from renowned manufacturers on its Australian-delivered cars.
The Dolphin is also easy to park, thanks to its excellent surround camera suite and tight footprint, but visibility out of the tiny rear window is limited and made worse by the huge headrests for the outboard back seats.
In terms of electric driving characteristics the Dolphin offers two levels of regen braking, one which is virtually non-existent, and another mild tune.
Surprisingly, there’s no single-pedal mode, and the Dolphin leans on blended braking more than some of its rivals. It feels a lot more traditional to drive in this sense, so may be well suited to someone hopping out of a combustion car.
The drive modes are quite dramatic, with 'Eco' mode limiting motor torque and even switching off the climate control, while 'Sport' will make bouts of wheelspin a bit too easy by upping the response time from the motor. I found it best to stick to the nicely-balanced 'Normal' setting.
Tl;dr? The Dolphin is impressive. It’s responsive, relatively light, and has a sense of quality to it through its great ride and decent handling. Not bad for the cheapest EV in Australia.
Straight up, the C5 Aircross is not the most exciting car you can drive. It’s not even exciting for the segment, with the focus being refreshingly distant from sporty.
You’ll be getting sluggish acceleration comprised of an occasionally lazy six-speed auto transmission and a dollop of turbo lag every time you depress the accelerator pedal.
But the C5 Aircross is, refreshingly, not about being sporty at all. I’d argue Citroen is one of the few carmakers that really ‘gets’ what driving an SUV should be about. Comfort.
See, this SUV more than makes up for its lackluster performance by being possibly the nicest place to be behind the wheel in the segment.
We’ve covered how unreal the seats are in terms of their quality memory foam padding, but it doesn’t end there. The C5 has the same excellent well balanced steering from the rest of the Citroen and Peugeot passenger car ranges, as well as sensibly-sized tyres on small alloy wheels and the hydraulic cushion suspension.
It all adds up to a ride that’s quiet and makes most road corrugations, imperfections and potholes a complete non-issue.
The suspension does have its limits, hitting a particularly sharp bump or pothole will have the car bouncing off its shocks, but it’s simply awesome on 90 per cent of Australian urban roads. I wish more SUV mid-sizers rode like it.
It’s also super quiet thanks to “extra insulation” in the engine bay and the small alloy wheels.
The Dolphin was recently awarded a maximum five-star ANCAP safety rating and is equipped with seven airbags and a robust list of active safety gear.
There’s auto emergency braking, lane keep assist, blind-spot monitoring, driver attention alert, rear cross-traffic alert, front cross-traffic alert, traffic sign recognition, and adaptive cruise control.
It’s one thing to have great active safety items, it’s quite another to calibrate them well so they don’t interfere with the driving experience.
The Dolphin does okay on this front. I found the lane keep system could occasionally be alarmingly heavy-handed, although it activates less than the very annoying system on my Haval Jolion long-termer.
The pre-collision alert also triggered several times due to parked cars on the side of the road, but turning down the sensitivity seemed to solve this problem.
Also included is an excellent 360-degree camera suite, ISOFIX points on the rear outboard seats, a ‘child presence detection’ system, which apparently sounds a warning if you leave a child in the back seat, and turns the air conditioning on if you ignore it, and there's even a tyre pressure monitoring system to top it off.
The Aircross has the same set of active safety features no matter which grade you pick. This means auto emergency braking (AEB – works up to 85km/h) with forward collision warning (FCW), lane departure warning (LDW) with lane keep assist (LKAS), blind spot monitoring (BSM), driver attention alert (DAA), and traffic sign recognition (TSR) are all standard.
You’ll get the added benefit of front and rear parking sensors and a 360-degree parking view, which is excellent in its functionality.
Expected refinements include six airbags and the regular suite of electronic stability and brake controls.
It’s an impressive suite and has everything you’d expect in a new car – apart from the strange omission of active cruise control.
The C5 Aircross has not yet been rated by ANCAP (although its European full-safety spec equivalents have a maximum five-star EuroNCAP score).
The Dolphin is covered by a six-year or 150,000km warranty, which beats a lot of mainstream rivals for its duration, but not its distance.
In the EV segment it plays in, though, things are a bit tougher, as its primary Chinese rivals, GWM and MG, are offering seven year and unlimited kilometre warranty promises.
Service pricing is available all the way out to 96 months or 160,000km, averaging $299 per year for the duration, which is pretty good.
Many rivals are offering free servicing for several years, and there are also many electric cars which only need to see a shop once every 24 months or 20,000km, compared to the Dolphin’s more traditional 12 month intervals.
All current Citroens are covered by a five-year/unlimited kilometer warranty, matching the widely accepted industry standard.
That’s all well and good, but it’s the very erm… European service pricing which is the killer here.
The C5 Aircross is covered by a capped price servicing program which costs between $458 and $812 per yearly visit, for an average of $602 per year for the life of the five year warranty.
It’s a bit of a let down given the Citroen’s cheapest fixed-price service is the equivalent to an expensive service at more mainstream brands.