What's the difference?
Large family-friendly luxury SUVs tend to be handsome in design but somewhat restrained. Until now. BMW has introduced a major facelift for its flagship SUV, the six- or seven-seat X7. Emphasis on face.
The new X7 adopts the striking but controversial front-end from the new 7 Series sedan, but the big, bold SUV is hiding some rather significant changes under the skin. Aside from a beefier diesel that now comes with mild hybrid tech, there’s also a redesigned cabin, massively upgraded tech, more standard features, oh, and a price increase.
For those merely gazing up to the lofty, ivory-tipped towers of high society, it would be easy to think that the mere ownership of a plush, premium vehicle, like the Lexus LC 500h for example, is a reward in and of itself.
The truth, though, is that Australia's premium manufacturers then sweeten the ownership pot even further, often inviting new owners into a secret club filled with tickets to exclusive events, seats at the fanciest of dining tables and concierge-style car maintenance, to name but a few of the perks on offer.
Lexus, though, sits atop the pile when it comes to offering ownership perks to its owners, and now more than ever, with the brand's existing Encore Club today welcoming a new and more-exclusive tier, called Encore Platinum.
We'll circle back to all of this under our 'Ownership' sub heading, but the short answer is that anyone who has bought a RC F, GS F, LX, LS or LC, like this 500h, since January 1 this year is automatically signed up, and is in line for some serious goodies.
Perhaps the most pressing question, though, is will it be the new ownership program that lures customers into a LC 500h? Or can the luxurious Lexus performance coupe stand on its own four wheels?
Let's find out.
When lined up against its direct rivals, the expensive X7 xDrive40d represents reasonable value for money.
It has a unique and bold look and a sumptuous, visually striking and well-appointed interior that has acres of space for family, friends, or for ferrying frequent flyers to the airport.
That wallop of performance from the big beefy diesel is the cherry on the top. This is how you do a mid-life update.
A truly fuel-efficient performance car, who’d have thought? There are some obvious trade-offs for trying to exist in two seperate worlds, but the Lexus LC 500h largely handles its dual roles with aplomb.
There’s quite a bit that’s interesting about the X7’s design. Especially looking at it front on.
BMW certainly took a bold step when it introduced its toothy grille design for the X7 and the 4 Series range.
But the Bavarian brand has made some even braver design moves recently by introducing a blocky front-end with split headlights on its new-gen 7 Series flagship sedan. That look has now found its way onto the face of the updated X7.
As with the 7 Series, it won’t be to everyone’s taste. But you can’t deny it has a lot of presence.
The tail-lights have been tweaked and look good, but the sheer size of the X7 - it’s 5.2 metres long and 1.8 metres tall - means there’s no disguising the fact that it is a big, boxy SUV.
Inside the update ushers in significant design changes. The old dash and cowl is gone in favour of the ‘Curved Display’ that connects the instrument cluster and multimedia.
New slimline air vents, LED backlit ‘X7’ graphics on the passenger side of the dash, and a new gear shift toggle that replaces the old shifter elevate the cabin and give it a much more modern vibe than the old X7 - one that’s in keeping with the excellent iX electric SUV.
It's a little curious, the LC 500h. For mine, it's stunning from a distance. All gleaming alloys and bulging rear arches and sharp snout angled downward like its caught the scent of its prey.
But weirdly, it can start to look a little less impressive the closer you get to it - a little swollen and vague in its lines. It's very likely it's eye-of-the-beholder stuff (fellow CarsGuide scribe Richard Berry adores it from every angle, for example).
Inside, the front of the cabin is a busy but stylish space, with multiple textures layered on top of each other to produce a premium-feeling, sporty space. The low-feeling dash juts out, giving the front passengers an ensconced, cockpit feel.
Everything is predictably leather-wrapped and lovely, and while it's not as streamlined as, say, an Audi interior, it's not without a genuine sense of Japanese charm in the cabin.
Regardless of the price point, a three-row SUV needs to be super practical and capable of family duties.
And if you want a BMW X5 but need a lot more space, this is the next logical step.
Let’s start in the front row. As mentioned, the new X7 gains the screen and tech set-up from other new BMW models like the iX and updated 3 Series. The Curved Display combines a 12.3-inch digital instrument cluster with digital speedo and a 14.9-inch multimedia screen.
You can customise the cluster layout and move things around on the multimedia screen, too. The latter is a touchscreen but you can also find what you need via the 'iDrive' controller in the console.
I have had some experience with this system in the iX and while it’s not without its flaws, it is a top notch system. There’s a lot to wrap your head around, but the use of app icons helps. And you can swipe through to your chosen screen.
It took far too long to work out how to find the trip computer, something that should be much easier to access, as well as a couple of other functions. And the climate controls are housed in the digital screen. I would always prefer a separate space with buttons for air-con.
But the graphics and displays - including the excellent head-up display - are excellent.
Other tech you get with the X7 includes the BMW’s 'Digital Key', which is an app that allows iPhone users to lock and unlock their car remotely, and BMW ID driver profile.
If you buy this car, just allow yourself some time to familiarise yourself with all that tech.
Elsewhere up front there’s a lovely new three-spoke steering wheel, and cute touches like the metal air vent toggles, black and metal touches and the choice of inserts.
The front seats are luxurious and comfortable and offer loads of side and thigh support. They have memory functions, too. There’s no shortage of headroom up front, either.
Storage-wise, the door will fit the largest of bottles, as well as other items thanks to generous door bins, while the central lidded box is also sizeable.
What about that second row?
The X7 xDrive40d usually comes standard with seven seats, but our test car was fitted with the $1500 captain’s chair option which drops seating capacity down to six people.
If you need the extra seating this is not the option for you, but it is great for families with bigger kids, and it would make for an excellent airport transfer car.
The seats are unbelievably comfortable and can be adjusted to suit your preference. They also have ISOFIX points and armrests.
Rear seat occupants have access to their own climate controls, air vents, USB ports, cupholders and ample door storage.
There is a massive amount of occupant space as well - stretch those legs out and enjoy it!
One of the X7’s selling points is that it is a genuine three-row SUV. That third row is not just for occasional use for very small children, like so many seven-seat SUVs. That row can be used every day.
Even with my six foot stature, I could easily climb in and out of the third row. That’s made even easier thanks to the mechanical seat functions.
Just hit the lever at the top of the second row seat and the motor moves the seat forward and up to ensure there’s a big enough aperture to get in and out of the rear seats.
You can also raise and lower the third row electronically via buttons on the boot wall - and they stow flush into the boot floor. Neat!
Once in the third row, there’s air vents, USB ports, bottle holders and storage and quite comfortable seats with more than enough leg and head room.
There’s even a third row section of the sunroof, operated from the second row. Lots of clever touches that people who use the third row will appreciate.
The boot has a few cool features, too, including a split tailgate.
You can even sit on the lower section - it can handle a load of up to 250kg - a perfect place to sit and watch the polo.
You can lower the suspension to aid loading larger items, and the X7 comes with a space-saver spare wheel.
Capacity is 300 litres with all seats in place, and I easily fit a pair of smaller suitcases in with that configuration. It increases to 2120L with the two rear rows folded.
It's not really. Especially in the backseats, which would make more sense if they were painted on. I'm no giant, but even my 175cm-tall head was pushed into the ceiling, and while there’s ample shoulder space for two adults, you’re unlikely to be able to convince two to get back there.
Lexus has included something called the "Easy Access" function for 2020, which sees the front seats slide forward automatically to help with accessing the rear seats, and they do lower the Cirque du Soleil antics required to get back there, but this realistically not a car for carrying more than two adults, save an emergency. There are two ISOFIX attachment points in the rear, so child seats can be locked in there.
That's not necessarily a drawback, though. This is a two-door sporty coupe, after all, and elsewhere, the sizeable dimensions (4770mm length x 1920mm width x 1345mm height) provide plenty of space for up-front riders.
You'll also find hidden cupholders, bottle holders in the doors, and all the power and connection points you need.
A word on the tech, though. The LC 500h is crying out for a touch screen, though the brand's traditional mousepad system is improving.
We are way out of Kluger and Sorento territory with the BMW X7. This is a bus for cashed-up families.
The upper-large SUV was introduced in mid-2019, but as part of the mid-life update, BMW has changed up the model grades. There are still two, but the xDrive30d and M50i have been replaced by the diesel-powered xDrive40d M Sport, and the performance-focused V8 petrol-powered M60i.
For the purpose of this review, we drove the 40d M Sport, which gets a power boost over the outgoing 30d - more on that in a bit.
As a result of the significant update, BMW has increased pricing on both grades. For the xDrive40d, it now starts at $174,900, before on-road costs, which represents an increase of more than $30,000 over the old 30d.
If you’re after a bigger dollop of performance, the M60i will cost you $205,900.
While the xDrive40d pricing seems steep, it undercuts a couple of other big luxury diesel SUVs including the Mercedes-Benz GLS400d ($179,500 BOC) and the Toyota LandCruiser-based Lexus LX F Sport ($176,091 BOC).
The most affordable diesel-powered version of the new-generation Range Rover starts from $226,806, so in that regard, the X7 40d is the best value in its class!
As well as the updated powertrain and in-car tech, the X7 xDrive 40d now comes with a hefty standard features list including metallic paint, 22-inch wheels, the M Sport pack, five-zone climate control, Harman Kardon 16-speaker sound system, a drive recorder, comfort seats, ‘Comfort Access’, roof rails, electric sunblinds, panoramic glass sunroof, digital radio, a head-up display, ambient lighting, wireless Apple CarPlay and Android Auto, and leather interior.
Our test car was fitted with a number of options that pushed the price to just under $185,000. The extras included huge 23-inch alloy wheels ($3500), BMW Individual 'Dravit Grey' body paint ($2400), a trailer tow hitch ($2500) and second row captain’s chairs ($1500).
Note that if you opt for that tow hitch, you’ll lose the ability to open the hands-free tailgate with a kick motion.
Value is all about perspective, of course, and viewed the right way, the $195k sticker price of the Lexus LC 500h does provide a certain amount of value.
Yes, it's a lot of money. But Lexus' flagship coupe doesn't just get a performance-focused hybrid setup (pairing with a thumping V6 engine), but also just about every high-end feature the brand has in its deep bag of tricks.
It starts outside with giant 21-inch alloys, a glass roof with a sun blind, LED headlights with cornering lights, hidden door handles, keyless entry, and rain-sensing wipers.
Inside, you'll find leather-accented seats, a colour head-up display, a 10.3-inch multimedia screen with Apple CarPlay and Android Auto, another 8.0-inch screen in the driver's binnacle, a heated steering wheel, heated and cooled front seats, DAB+, satellite navigation system with live traffic, and a killer 13-speaker, 918-watt Mark Levinson stereo.
The X7 xDrive40d is powered by a 3.0-litre, in-line six-cylinder turbo-diesel engine, that gets a boost in power - it pumps out 259kW of power and 720Nm of torque - 64kW/100Nm more than the 30d.
It now also comes with 48-volt mild hybrid tech, which uses an electric motor integrated in the eight-speed automatic transmission.
It drives all four wheels via BMW’s 'xDrive' all-wheel drive system and it is fitted with air suspension for a cushy ride. Towing capacity is rated at 3.5 tonnes braked or 750kg unbraked.
If you are keen on off-roading in the X7, it has a 221mm ground clearance, and a fording depth of 500mm, but maybe best to keep it on the tarmac.
The LC 500h is powered by a hybrid setup that combines a 3.5-litre V6 engine with a 650-volt "Lexus Hybrid Drive" system and a lithium-ion battery. That setup delivers 264kW of power, and somewhere north of 350Nm in torque when the engine and motor outputs combine.
That power is sent to the rear wheels via a CVT automatic, and will produce a sprint to 100km/h of around 5.0 seconds.
According to Lexus, 10 clear improvements were made the way the 2020 LC 500h drives, including a new transmission tune, more structural bracing added for rigidity, new suspension components and spring rates, and altered stabiliser bars.
Has it made a difference? Read on.
According to BMW, the official combined cycle fuel figure for the X7 40d is 8.0 litres per 100 kilometres.
Our fuel figure after nearly a week of mixed city, freeway and country driving was 9.0L/100km, which isn’t too far off the mark.
It has an 80 litre fuel tank and an approximate driving range of 1000km.
Lexus says the LC 500h will sip 6.8 litres per hundred kilometres on the combined cycle - very impressive for what is ostensibly a performance coupe - and emit 152g/km.
The LC 500h is equipped with an 82-litre fuel tank.
With a big plush SUV like this, you’d expect a comfortable ride. And for the most part, the X7 delivers that, while offering more than a bit of grunt, as well.
The X7’s height ensures a high driving position, and there’s plenty of glass for decent visibility.
Propelling a 2.5-tonne SUV could be a struggle for a lesser engine, but the meaty diesel offers ample torque and the mild hybrid set-up helps to reduce initial turbo lag significantly - that means it is responsive from a standing start.
I wouldn't have thought a vehicle of this size and shape was capable of a 5.9-second 0-100km/h time, but here we are.
As a result of all that torque and power, overtaking is a breeze - providing there is enough room on the other side of the road for both cars to fit.
That size and heft have an impact on cornering and dynamics. You simply can’t carve through tight corners in this car, but with that said, it’s more entertaining than you’d think.
Steering feel is weighted on the heavier side and it’s as sharp as it needs to be in a car like this. It would be weird if the steering was too pointy.
Ride quality is top notch - as it should be - and while the massive optional 23-inch wheels and low profile tyres mean you’ll notice potholes and the like, it largely soaks up imperfections with ease.
That level of refinement extends to the hushed ride, too. The cabin is a quiet and serene place to spend time - but not quite to the same degree as a 7 Series.
Parking in tight spots is a challenge, and manoeuvring in narrow streets could take a while, too. But you could tell that just by looking at the X7.
There’s something very strange about hitting the start button in what is ostensibly a sports car, and being greeted not by the bark of an exhaust, but by the gentle whirring on the car’s electronics coming to life.
But then, the Lexus LC500h is not your average performance car.
It essentially trades the out-and-out grunt of its V8-powered sibling (which produces a monstrous 351kW and 540Nm) for a kind of best-of-both-worlds approach that pairs the punch of the V6 engine with the fuel efficiency of a hybrid powertrain.
If that sounds like an compromised approach to pure performance, you're right. But reframe the way you look at the LC 500h and it all starts to make a bit more sense.
Remember, this isn't a track-attack weapon, but a potent on-road bruiser, and the flow of power on offer always feels ample, and you never want for too much more off-the-line pace on public roads.
Among the biggest selling points of the LC 500h is the sheer distance between its various personalities. Engage Eco, or even Normal, drive modes, and it’s a quiet, mostly very comfortable (though it can be unsettled by bigger bumps) kilometre-eater, but engage Sport or Sport Plus and it rightly transforms into something significantly angrier.
It might not be the absolute sharpest tool in the performance car shed, but the LC 500h does bristle nicely when those modes are engaged, the hybrid factor seemingly replaced by a satisfyingly meaty exhaust note and an accelerator that’s suddenly far more sensitive to the touch.
The steering feel is nice and the inputs direct, but there is something about the car’s 1980kg weight that doesn’t inspire the deepest of confidence, at least not on the rain-slicked roads we were travelling along .
A pure performance coupe? Perhaps not. But a sporty, stylish and, when you want it to be, comfortable cruiser with the ability to turn the volume up when you come across a twisting road? Bingo.
The X7 has size on its side when it comes to occupant protection, but it also comes with a decent level of safety gear as standard.
Features include auto emergency braking (AEB) with pedestrian and cyclist detection, a safe exit assist function to avoid 'dooring', and an advanced lane keeping aid, ‘Parking Assistant Professional’, ‘Trailer Assistant’, and hill descent control.
The X7 is yet to be crash tested by the local safety authority, ANCAP, or by Euro NCAP.
The Lexus LC 500h is yet to be ANCAP tested (the price would likely prove a sticking point), but the Japanese brand has fine form in attracting top marks, and there's certainly no shortage of safety features on offer here.
There's a total eight airbags and a reversing camera and parking sensors, as well as a host of high-tech kit like AEB, Lane Keep Assist, Blind Spot Monitoring, active cruiser control and a bonnet that will sense pedestrian and pop up before impact in an attempt to minimise injury.
After copping a bit of flack from motoring media and buyers, BMW finally increased its warranty terms last year from three years to an industry standard five-year, unlimited kilometre warranty on its vehicles, including the X7.
Rather than a set servicing schedule, BMW offers condition-based servicing which is when the vehicle’s computer alerts the owner that it requires a service.
BMW doesn’t offer capped-price servicing, but does have a pre-paid 'Service Inclusive Package' with terms ranging from three years/40,000km to five years/80,000km and beyond.
A five-year basic package for the X7 costs $2800, which is not too bad considering the positioning of this model.
So, to ownership. Let's start with the basics first, before we move onto the new Encore Platinum benefits.
The LC 500h is covered by a four-year/100,000km warranty, and servicing (capped for three years at $595 a pop) is required every 15,000km.
You will know already the Lexus's stellar Encore ownership program includes handy features like valet (pick-up and drop-off) servicing, but the new Encore Platinum level for owners of its more exclusive models unlocks some seriously cool stuff.
One is a new On Demand service, which allows owners to book a different style of car when heading off on a holiday or business trip. So, say you own the LC 500h, but want to take the family to the snow and need a seven-seat 4WD like the RX L, then Lexus will lend you one at no charge, which you can keep for eight days.
The loans are available in your state or somewhere else in Australia if you're travelling, with your car waiting for you at Qantas Valet for you when you arrive.
The One Demand service is available on four occasions over your first three years of ownership (which is also the length of the Encore Platinum membership).
The Platinum level also provides eight examples of free valet parking at select shopping centres, as well as hotel and restaurant benefits, and invitations to Lexus' drive days around the country.