Volkswagen ID. Buzz vs Lexus UX300E

What's the difference?

The only way to make this car cooler would be to add a split fold-out windscreen and a tube steel luggage rack on the roof.

It’s fast, super practical, comfortable and guaranteed to put a smile on the face of premium family buyers ready to go for something different. And that smile will extend to just about everyone who lays eyes on it. I love it.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

The Lexus UX300e Sports Luxury nails the luxury and standard features list! It certainly feels like a premium SUV inside and the updated technology and driving range were sorely needed to keep this competitive, but once you start looking at its rivals, which all offer similar specs and better driving ranges, the price point starts to feel a smidge high. However, the ongoing costs and the complimentary bonuses that Lexus throws in, are great.

The ID.Buzz GTX is characterised by a unique front bumper with new integrated daytime running lights near its outer edges and a narrower black honeycomb grille. 

GTX badging and the exterior mirror housings are finished in high-gloss black, and 21-inch alloy wheels are standard.

The rich ‘Cherry Red’ solid paint finish of the launch test car is exclusive to the GTX and it’s a fair bet many buyers will stump up the extra $4K required for a two-tone treatment, in this case with ‘Mono Silver’ as the highlight colour.

The interior is familiar ID.Buzz territory, with the long, broad dashtop pushing the windscreen and small front windows beside it into a quintessentially Kombi ‘bay window’-style design.

A 12-inch central multimedia screen sits proud of the multi-layered dash, and a slick 5.3-inch LCD instrument and car data display is fixed in front of the driver.

A black headliner dials up the sporty feel, the electric front seats are a GTX-specific design and the synthetic diamond pattern microfleece trim is highlighted by red contrast stitching and piping. 

The red cross-stitching extends to the steering wheel and smile-inducing stainless steel ‘play’ and ‘pause’ symbols on the accelerator and brake pedals are retained.

The sub-zero cool exterior design manages to merge with a more restrained and practical interior perfectly. VW has solid retro form with the ‘New Beetle’ from the 1990s and this primo ID.Buzz looks amazing. It drew an instant crowd of curious onlookers every time we stopped. 

The design hasn’t seen much change and Lexus seems to be encouraging an understated EV design as it looks just like its fuel-based siblings.

I don’t mind that it’s not as futuristic as some of its competitors and that, at first glance, there isn’t anything to set it apart.

The front sports a classic Lexus 'spindle' grille and the external lights are large but the rear side lights jut out rather severely, reminding me too much of its Toyota counterparts.

The rear features a cool LED strip light for the brakes, which elevates its night-time presence.

The sporty-looking 18-inch alloy wheels are a nice touch but the plastic mouldings around the base of the car detract from the premium-level this model sits in. It’s not as slick-looking as it could be.

Having said that, the interior earns back points courtesy of its premium feel with leather-accented trims and Japanese Washi paper influenced accent panels. But there is a lot happening with the dashboard.

It’s a little overwhelming at first because it protrudes well into the cabin and features multiple cutaways, but you get used to it after a while.

There are also little knobs on either side of the instrument panel that look out of place to me and resemble horns.

The ID.Buzz GTX is offered in shorter wheelbase variants with five- and six-seat configurations for other markets, but here it’s seven seats and long-wheelbase only.

At close to five metres long and just under two metres wide, it’s road-trip ready with heaps of breathing room for all seven occupants.

Placement of the gearshift on the right-hand side of the steering column frees up extra space in the front and there’s heaps of storage including a moveable (and removable) centre console unit between the front seats with pull-out drawers at either end, two trays in each door (the lower one offering room for multiple large bottles), a decent glove box and a fold-out dual cupholder unit.

There’s also an oddments shelf in front of the passenger, a wireless device charging slot in the dash and adjustable fold-down armrests on both sides of the front seats.

Pull the handle on the power-opening sliding side doors and the second row opens up with three seating positions offering hectares of room in all directions. 

This row can be moved 200mm longitudinally if a turf war erupts with those in the third row. And storage is great with two pockets and a fold out table on each front seatback as well as huge door bins with waste baskets included. There are also adjustable vents with temperature control in the roof.

There’s enough head and legroom for adults in the third row although the backrest is relatively upright. Even access is straightforward and there are numerous storage trays, cupholders, air vents and storage slots back there.

Power across the cabin runs to two USB-C ports in the dash, another in the front passenger area and four USB-C charging sockets in the rear.

Boot space increases from a handy 306 litres with all seats up to 1340 litres with the 50/50 split-folding third row down, and 2469L with it and the 60/40 split second row lowered. That’s plenty.

And that 1.6-tonne braked trailer towing capacity means a jet ski, even a mid-size camper trailer, is within hauling range.

The power tailgate is welcome and the rear of the boot’s load platform sits above two storage boxes. But you won’t find a spare of any description back there; a repair-inflator kit is your only option. So beware, a flat could really suck the air out of this mobile family room.

As soon as you slide in, you’re reminded that the UX is a small SUV. Even with the driver's seat at its lowest position I still knock my knees on the steering wheel when getting in and out of the car.

The higher door sills also accentuate the penned in feeling despite there being plenty of head- and legroom in the front row! 

Then comes the back seat, which is super tight on space. I’m 168cm (5'6") and my headroom is fine but the legroom sucks. My knees press into the back of the driver’s seat (set for my driving position).

There’s also not a lot of space underneath the seat for toes, so I wouldn’t recommend the UX to anyone who regularly transports tall passengers. 

Having said that the seats in both rows are very comfortable and the leather trims feel lovely to touch. Both front seats are electric with heat and ventilation functions but only the driver’s side enjoys adjustable lumbar support. 

Storage is good throughout the car, which is not usually the case for the small SUV class. Up front you get a glove box, two cupholders, two drink bottle holders and a middle console that opens from both sides, which is handy and cool.

In the rear you get two cupholders in a fold-down armrest and map pockets but no storage bins in either door unfortunately.

Other amenities in the back are very good for this class with the heated outboard seats, directional air vents, reading lights and two USB-C ports.  

On that note, the upgraded multimedia system is now easier to use while on the go, is responsive to touch and looks great.

Some of the information on the system can be annoying to find but the customisations available on the 7.0-inch digital instrument panel more than make up for it.

There is a coloured head-up display, wireless Apple CarPlay, wired Android Auto and satellite navigation.

All are easy to use and won’t confuse you too much!

The charging options are great with each row getting two USB-C ports but the front also gets a USB-A port, 12-volt socket and a wireless charging pad. You’re seriously spoilt for choice.  

The boot space sits at a small 314L, which is 100L less than the previous model but that’s because Lexus has made a little storage nook underneath the floor for the tyre repair kit and cable pouches.

It's a great boot because it sits high and is easy to access, and I have plenty of room for all of the gear needed for a week’s errands. The hands-free powered tailgate is great, too.

There are only two variants for the electric UX and our test model is the top-spec Sports Luxury but the gear isn’t the only thing that’s been upgraded. The before on-road costs price for this model has jumped by almost $7K to a hefty $87,665!

In comparison, the BMW is the nearest rival at $84,900 (MSRP) and the Mercedes-Benz is a bit more affordable again at $82,300 (MSRP) while the Volvo sits pretty at $76,990 (MSRP).

The UX300e is the most expensive but is well-specified by anyone’s standards.

The Sports Luxury grade maintains its premium features, like the sunroof, heated front and rear outboard seats, ventilated front seats, and a heated steering wheel.

But the technology has been retooled and a new 12.3-inch touchscreen multimedia system replaces the previous model's 10.3-inch touchpad arrangement. It’s a welcome addition as it’s much easier to use.

New features, like wireless Apple CarPlay, acoustic front glass and insulation around the bonnet and wheel wells provide additional on-road comfort and practicality.

Lexus also throws in an AC Type 2 charging cable, as well as a GPO (General Power Outlet) cable. The technology is robust but I’ll go into more detail in the Practicality section.

Other standard features are solid with 18-inch alloy wheels, a tyre repair kit, handsfree powered tailgate, full suite of LED exterior lights, 10-way electric driver’s seat and an eight-way electric front passenger seat (but only the driver enjoys adjustable lumbar support).

The leather-accented trims feel luxy and the steering wheel has mounted controls and paddles to customise the regenerative braking while on the go.

The GTX is a twin-motor AWD, the front unit generating 80kW/134Nm and the rear 210kW/560Nm. Total output is 250kW/590Nm which boosts towing capacity from 1.0-tonne in the single-motor ID.Buzz to 1600kg.

A single-speed transmission sends drive primarily to the rear wheels to maximise efficiency, the dual-motor set-up able to direct power to the front axle as required during acceleration or to manage available traction.

The UX300e has a fully electric powertrain with a 72.8kWh lithium-ion battery that’s located on the front axle.

The power and torque remain unchanged at 150kW and 300Nm but that’s enough to produce a 0-100km/h sprint time of 7.5-seconds. Plenty of oomph for city-slickers and open-roaders to boot.

The update sees the battery increase in capacity by 34 per cent which means the driving range has jumped from 305km to 440km.

That's still a bit lower than some of the UX's competitors but it certainly helps ease range anxiety! And unlike some of its rivals, the UX300e only sports a front-wheel drive drivetrain.

The ID.Buzz GTX’s 86kWh lithium-ion battery delivers a claimed (WLTP) range of 473km and the car uses a CCS Type 3 socket. VW includes a Mode 2 and Mode 3 cable as standard.

The claimed 10-80 per cent 200kW DC fast charge time is 26 minutes, while the same top-up takes nine hours at a maximum 11.0kW AC capacity.

Claimed energy consumption on the combined (urban/extra-urban) cycle is 20.2kWh/100km (WLTP) and over several hundred kilometres of mainly B-road and freeway running on the launch we saw an average of 24.5kWh/100km, which isn’t out of order given the type of driving involved.

My energy consumption sat at an average of 19.5kWh, which is decent considering all of the open-road driving I did.

There are four levels of regenerative braking to help conserve battery percentage but even on the firmest setting, it’s not super noticeable.

When you’re at full charge, multiple notifications and sound alerts pop up on the instrument panel stating ‘Regenerative Braking Limited Press Brake to Decelerate’. It’s quite an intrusive feature but disappears after 20 to 30km.

Despite the bigger battery size, the UX300e can only accept up to 6.6kW on AC charging, whereas, all of its rivals can accept 11kW. On a 240-volt AC charger, expect to see a charge time of nine and a half hours to get to 80 per cent.

Curiously, the UX features two charging ports, on the right-hand-side, there is a Type 2 port and, on the left, a CHAdeMo port, which allows for faster charging.

You'd think it would be easier to simply add the CCS enhancement on the Type 2 port but still, expect to get from 10-80 per cent in 80-minutes on a 50kW fast charger.

Despite the fact that it weighs in at around 2.8 tonnes (2780kg), Volkswagen Australia says this dual-motor ID.Buzz accelerates from 0-100km/h in 6.4 seconds and on to a 160km/h maximum velocity, if you dare. 

And there is always some serious oomph lurking under your right foot. Trundle along at 65km/h, pin the accelerator, and in roughly two blinks of an eye you’re doing 95km/h. 

Proportionally, this car is like a loaf of bread on wheels - about as high as it is wide. And on the windy launch drive we were buffeted a bit, the car moving sideways slightly when hit with a gust. But overall, it remains stable despite its proportions. That said, some wind noise comes over the bluff nose on the freeway, but never to an alarming degree. 

The ID. Buzz rides on VW’s Modular Electric Drive (MEB) platform and there’s been past criticism of the short-wheelbase versions' ride quality, but there are no such issues here.

Suspension is by struts at the front and semi-trailing arms at the rear and this GTX has had a suspension retune with particular attention paid to key components, including the dampers.

On rural roads that have seen better days, dotted with potholes, bumps and thumps, a combination of that suspension retune and the longer wheelbase helped the GTX handle it well. 

There are five drive modes with Comfort the default. Eco smooths out acceleration, tapers the climate control and reduces overall power, while Sport dials up the powertrain, suspension and steering. Traction optimises the AWD system for loose or slippery surfaces and Individual allows you to cherry pick various attributes for a custom set-up.

Steering is progressive rate and you can feel it loading up nicely as you head into a corner. Not the last word in terms of road feel, but the car points accurately and turn-in is nice and progressive.

At the same time you’ve got the electric motors constantly shuffling drive between the front and rear axles, helping you out if you decide to explore the car’s sporty nature and have a crack in the corners.

Tyres are Hankook Ventus S1 Evo3 EV specials (235/45 fr - 265/40 rr) and in long, sweeping bends, taken at pretty decent speed, they grip hard. Even on coarse-chip B-road surfaces there’s a bit of rumble but it’s far from a roar.

Braking is by large (358mm) ventilated discs in the front and, believe it or not, drums at the back. A well-designed, modern drum brake can work effectively and the regenerative braking in an EV like this is a big factor in terms of washing off speed.

In terms of lower speed manoeuvres, you’ve got a 360-degree camera view as well as a reversing camera and front and rear parking sensors. If you really need some help, Park Assist Plus will get the job done for you.

In terms of ergonomics, we spent hours behind the wheel and the front seats remained comfortable and supportive in terms of lateral grip.

Speaking of grip, the steering wheel is nice to hold. And the cool little 5.3-inch instrument and car data display is clear as a bell, and the large 12-inch media screen is easy to use and working through the different screens is largely intuitive.

The UX300e comes into its own when you’re zipping around tight city streets. The power is responsive and the steering crisp with excellent cornering capabilities.

It feels well-placed on the road most of the time but can move around when it gets hit by high winds.

While the power is steady, the tyres can lose a little traction if you’re too quick to accelerate from a full stop.

The ride comfort is also very good with the new acoustic glass and extra insulation around the bonnet and wheel wells providing a whisper quiet cabin space.

The suspension is well-cushioned but not floaty and you won’t wince when you hit a bump, but occasionally you get a thump-thump shudder through the frame on certain rough road surfaces.

It’s not a massive size and you’ll be thankful for that when it comes time to park because it is seriously easy to slide into a spot!

The 360-degree view camera system is top-notch providing clear graphics and a cool feature where the car becomes invisible in the video feed, which makes it even easier to see all around you. Coupled with the front and rear parking sensors, you’re set.

The UX300e has a bunch of great safety features that come as standard and I like the proximity alert that pops up a camera feed of your surroundings when you’re in stop/start traffic. It’s a practical feature to help identify pedestrians or cyclists in your blind spots.

Other standard safety equipment includes forward collision warning, blind-spot monitoring, daytime running lights, rear cross-traffic alert, lane keeping aids, lane departure warning, adaptive cruise control, intelligent seat belt reminders, traffic sign recognition, an SOS call button, and that awesome 360-degree view camera system.

Family-friendly features include two ISOFIX child seat mounts on the rear outboard seats plus three top-tethers but two seats will fit best.

The UX also has a rear occupant alert if it detects weight or seat belts in use in the back seat, which is always a great feature.

The UX has a maximum five-star ANCAP safety rating from testing done in 2019. It also has eight airbags, which includes knee airbags for both front occupants.

The ID.Buzz GTX is covered by Volkswagen Australia’s five-year/unlimited-km warranty with two years’ roadside assistance included. On top of that, there’s an eight-year/160,000km warranty on the drive battery.

That general warranty is in line with the mainstream market, although it’s worth noting an increasing number are stepping up to longer terms, including 10 years.  

There’s a 12-year corrosion perforation warranty and keep servicing with an authorised VW dealer and that roadside assistance support will be rolled over for another two years each time.

The recommended maintenance interval is two years/30,000km. Standard scheduled service pricing is $687 for each of the first five workshop visits, while pre-paid plans covering six, eight or 10 years represent savings of between 30 and 35 per cent on that figure, which is pretty handy.

The UX comes with a five-year/unlimited km warranty but the battery is covered by a 10-year or up to 160,000km warranty, which is better than most in this class.

This also comes with a five-year capped-priced servicing plan where services cost a flat $295, which is good but the servicing intervals are more in line with a fuel-based car at every 12-months or 15,000km, whichever occurs first. It’s typical to see intervals stretched out at every two years for an EV.

Lexus also throws in a few sweeteners for owners with three-year complimentary subscriptions to both ChargeFox and Lexus Connected Services, as well as, installation of an at-home wall charger. It’s not often you see the word ‘complimentary’ coupled with a luxury brand, so that’s a nice touch.