Toyota Kluger Problems

The Kluger is a good reliable car; if it fits your budget go for it.

You don’t say how old your Kluger is, so it’s hard to say what your best course of action would be. If it’s still under warranty then ask for it to be fixed under that cover, if it’s not get a mechanic to establish the cause of the problem and have it repaired.

That's not easy to answer without knowing your situation in more detail, but if shopping new, I'd recommend the Sorento. 

It's a fresher overall design with more smart thinking behind it, and a four-year longer factory warranty. 

It offers the option of diesel if you prefer, but I'd be choosing the petrol for overall performance and refinement, with still decent real-world fuel efficiency. The petrol V6 Sorento is only available in two-wheel drive though. 

Good luck, and keep us posted with your journey, 

So many things affect road noise, which makes it difficult to fix. There’s the road surface itself, the tyres, and the noise insulation in the vehicle. The Honda CR-V might well be quieter, but could still be noisy on the roads you drive on. If the road noise is the thing that is making you switch vehicles, then it might be worth talking to a tyre dealer about a tyre that might be quieter than the ones on your Kluger. If you want to go down that road, you could try a Mazda CX-5 or CX-7, a Kia Sorento or Sportage, Toyota RAV4.

You should be able to get an example of the current crop of large seven-seat SUVs for under $40k, and we recommend the Kia Sorento, Mazda CX-9, Toyota Kluger and Hyundai Santa Fe, in that order. 

You'll also be able to get a new mid-size SUV for well under that price, with Mitsubishi offering the base Outlander with seven seats for $29,990 drive away at the moment. 

You can also get the Honda  CR-V VTi-L for just under $40k and the Nissan X-Trail. Our pick would be the Honda, but bear in mind it lacks a lot of active safety equipment fitted standard to the other brands.

The Kluger would meet your requirements nicely, so too would a diesel Territory. You could also look at a Kia Sorento.

Gather together all the information about your concern and argue your case with the people at Toyota’s customer service (1800 869 682).

There’s no good reason to not buy a Falcon, parts will be available for many years yet. There’s the Commodore, but it too is out of production. Other than that there’s no similar sized car available for you. You need to think about getting an SUV, such as a Toyota Kluger, Kia Sorento, Mazda CX-5.

Talk directly to Toyota’s customer assistance service (1800 869 682) and clarify what part was replaced, and why they say it isn’t covered by the warranty.