Warranty

You'll often hear the phrase "check the fine print" when it comes to buying a new car, but there are some things you would, quite wrongly as it turns out, assume you can take for granted.

Better late than never, Suzuki has arrived at the five-year warranty party.

Hyundai could roll out a seven-year warranty on select models as early as this year as the brand looks to attract more customers. Speaking at the launch of its new Venue SUV, Hyundai boss JW Lee told CarsGuide it would look at introducing a Kia-

The Volvo range is now more affordable to own, with slashed pricing for service plans.

Toyota Australia has confirmed it is supporting the new Supra performance coupe with a five year/unlimited kilometre warranty, extending to seven years with the brand’s ‘Service Advantage’ program that requires owners to carry out full log-book servicing for the first five years of ownership.

I purchased a brand new Mazda 3 G25 GT auto hatch for my wife in June. The car was great until we took it to the dealer for its first complimentary check-up. It has done 700 km. We took it in and two weeks later the Mazda dealer still has it. Basically it has some sort of electrical or computer fault. The problem is Mazda created the problem by carrying out an update. The have replaced computer as per the latest recall. Car apparently wouldn't start at all after installing new part. I was informed they can start the car now. I am told by Mazda dealer that there are numerous fault codes that they are unable to fix. I have been in contact with both dealer and Mazda Australia. Initial response to my concerns was poor but now I am demanding a replacement or my money back. I have been totally let down and don't trust what I am being told.

 

Tesla Australia no longer boasts the longest warranty period Down Under, halving its aftersales care package from eight years/160,000km to four years/80,000km on vehicles purchased after February 1, 2019.The move means Kia Australia’s seven year/unlimited kilometre warranty is now the longest-running, full-time, new-vehicle assurance in the country, matched by a promotion from Mitsubishi on its Triton ute at seven years/150,000km.CarsGuide has contacted Tesla Australia to determine why the warranty period has changed, but we are still awaiting an answer.However, battery and drive unit coverage is still set at eight years for Tesla’s Model S, Model X and Model 3 vehicles.For 60kWh battery versions of the Model S and Model X manufactured before 2015, the warranty will cover up to 200,000km of travel.The just-launched Model 3 battery and drive unit meanwhile, will be covered up to 160,000km for the Standard Range Plus and Performance variants, while the Long Range version is warranted for 192,000km of travel.All Model 3 batteries are also guaranteed to retain a minimum of 70 per cent of its capacity over the period of the warranty.According to the electric vehicle (EV) maker, “these warranties cover the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla, which occur under normal use”.

I know what you're thinking; why should you care about lemon laws (essentially, laws designed to protect you if you've bought a car that turns out to be 'lemon', which is not so much a bitter fruit as a poorly built or defective motor vehicle)? You didn't buy a cheap and Chinese box of asbestos, and nor did you

Queensland will be the first state in Australia to implement explicit ‘lemon laws’ that will give buyers more protection when purchasing new and used vehicles.

What's the go with customer’s warranty when buying second hand from a dealer? They have told me I can only get my car serviced by them for warranty to stand. I was under the impression that you could get your car serviced anywhere.