Nissan X-TRAIL Problems

Are you having problems with your Nissan X-TRAIL? Let our team of motoring experts keep you up to date with all of the latest Nissan X-TRAIL issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Nissan X-TRAIL in one spot to help you decide if it's a smart buy.

Nissan recalls 11,000 vehicles
By Neil Dowling · 30 Oct 2012
More than 8000 Nissan X-Trails and 2700 Nissan Dualis and Dualis 2+ models are being reeled in to fix, respectively, potential fire risk from a loose engine-bay insulation and possible steering breakage.Nissan Australia says no incidents have been reported by Australian owners. "In the case of the Dualis, it's only an inspection of the steering wheel boss,'' says Nissan Australia spokesman Peter Fadeyev. "Of the 48,000 Dualis (also called Qashqai) recalls around the world, only 600 had to be repaired, so in terms of the numbers, it's relatively minor. But it's still important,'' he says.The Australian Competition and Consumer Commissions (ACCC) published an official recall notice stating that the 2712 J10 Nissan Dualis models built between February 27, 2012 and May 16, 2012, "are at risk of losing their steering as a result of having the steering wheel boss - which connects to the steering column - separate from the steering column because of not having the appropriate strength.''Mr Fadeyev says owners are being contacted to arrange inspection of the steering wheel boss. "The batch number on the casting will be inspected to confirm if replacement is required,'' he says.The X-Trail recall, also spelled out by the ACCC, involves potential warping of the engine bay's firewall insulator in 8136 T31 X-Trails built between December 21, 2006 and April 27, 2012. The insulator could warp and come into contact with the engine's turbocharger and potentially lead to a fire. It affects only the diesel version of the X-Trail."This recall means all the affected vehicles will need a modification,'' Mr Fadeyev says. "It will mean having a bracket fixed to the firewall to hold the insulation in place and prevent it from warping and touching the turbocharger.''Nissan Australia says X-Trail owners are being contacted and Dualis owners are recommended to contact their nearest Nissan dealer to arrange an inspection of the steering wheel boss, where a batch number located on the casting will confirm if replacement is required. 
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Tips to get an EOFY bargain
By Neil Dowling · 21 Jun 2013
June 30 is D-Day. The end of the financial year is the best time to buy a new car because there are always special deals in showrooms. As carmakers and dealers aim to clear their outdated stock, Toyota uses a June push to cement its showroom leadership. Some of the special deals are on cars that have done demonstrator duty, or were built in 2012, or are just not selling as well as expected. So they're not the tastiest fruit in the bowl.But there is great buying across the board as demand for new cars fuels one of the longest growth periods in motoring. The bottom line is that you can save money -- and lots of it. So here's a look at the June sales, with Carsguide's assessment of the best deals on wheels.CITROENThe new importer is pushing hard so the Aircross SUV starts at $31,990 drive-away front-wheel drive or $33,990 with AWD, a saving of $3800. There's $5000 off the C4 Seduction turbo diesel auto hatch at $25,990. Carsguide says: The Aircross isn't great, but the C4 discount is tasty.FORDThe death notice for the Falcon and Territory has not helped buyer confidence but a 2.9 per cent finance push on Fiesta and Focus still looks good. The superseded Kuga SUV from $31,990 drive-away is a $10,000 saving. You can save about $3000 on a 2012 Escape SUV from $27,990 drive-away.The Territory gets a $6500 tickle, the TX seven-seater at $38,490 drive-away (third-row seat usually costs $2500). The impressive Mondeo liftback starts at $29,990. Good buying on Falcons, thanks to the arrival of the VF Commodore, from $33,990 and better if you haggle.HOLDENAs the VF Commodore creates queues, the outgoing Z-Series starts at $34,990 with five years' warranty and roadside assist. That also applies to the SV6 at $35,990 and the Cruze SRi and SRi-V at $23,490 and $26,990. Last year's Barina CD hatches are $15,990 drive-away with a sunroof. The Colorado is $39,990. Hard to see past the excellent Cruze SRi.HONDAClipped prices and free on-roads. The City VTi sedan is $17,990 and the (slightly) more lavish VTi-L automatic version starts at $21,990. The bigger Civic sedan is being cleared from $21,990. Free auto on the Jazz VTi at $19,990. The Civic is worth a look at $2500 off.KIAFree on-roads, discounts and $1000 gift vouchers on many models. A five-door Rio S is about $3K off at $15,990 drive-away with a $500 gift card; the three-door Rio is $14,990 and the five-door Si is $18,990. Runout Cerato TD sedans start at $17,990 for the S, saving about $5000, the Si sedan is $23,990 and hatch at $17,990. All get a $1000 gift card. Cerato SLi and SLS have drive-away pricing but miss the gift card. All Optimas have free on-roads. A 2012-build Optima Platinum is $37,990, saving about $4000 with a $1000 gift card. Most Sportage SUVs include on-roads and a $1000 gift card. Carnival and superseded Rondo pricing is drive-away. The Sportage diesel and Optima are top-notch.MITSUBISHIThe manual Lancer gets an old-school value pack on the Special Action Model for $19,990 drive-away. The Mirage is $12,990 drive-away for the ES manual, with a $500 cash-back that also applies to the auto.Driveaway prices also for the compact ASX at $24,990 for the 2WD manual, the Outlander LS 2WD auto at $29,990, Pajero GLX-R auto at $54,990 or $59,990 for VRX. Both come plus $3000 cash-back, saving about $6000.The Triton ute is now tackling Great Wall from China at $19,990 drive-away for a GL single-cab 2WD with alloy tray, or add luxury for a GLX dual-cab 4WD diesel at $31,990 drive-away with $2000 cash-back, saving about $14,000. The utes look good at those prices.NISSANA 2.9 per cent finance package, with agreed value after three years, makes the Pulsar ST sedan look good at $49 a week or $19,990 drive-away. The X-Trail ST 2WD petrol manual cops a $4000 reduction to $25,990 drive-away, while the Navara RX 4WD dual-cab manual is cheaper than ever with a $9500 cut to $30,990 drive-away. The Pulsar sedan deal is attractive.OPELThere are drive-away deals across the range. The basic Corsa is down by about $2500 to $16,990 drive-away, the Astra is from $22,990 drive-away for the 1.4-litre turbo petrol hatch with three years of free servicing, saving about $5500. The top-line Insignia sedan is from $39,990 drive-away with heated leather seats. The Astra is easily best of this breed.PEUGEOTFree on-roads at Peugeot on most models but not the cool new 208. The 4008 SUV cops a $1500 saving from $29,990 drive-away and there are deals on the outgoing 4007. Nothing to see here.RENAULTA Koleos from $26,990 drive-away looks even better with interest-free finance. The Megane hatch is from $22,990 drive-away with finance pegged at 1.9 per cent. The slow-selling Fluence and Latitude sedans are available with 2.9 per cent finance. The Megane CC convertible goes from $43,990 including on-roads. The sporty Clio RS is from $34,990 drive-away and the hotrod Megane RS has 2.9 per cent finance.Commercial deals start with the short-wheelbase Kangoo petrol manual with dual sliding doors from $20,990 drive-away, moving up to the Trafic short-wheelbase manual for $29,990 and the long-wheelbase manual for $32,990, while the Master large van starts from $46,990 drive-away. There's a five-year/200,000km warranty on all light commercials ordered in June. Hard to argue against a $3000 bonus on the Koleos but stocks are tight.SUBARUDrive-away pricing -- for savings of $3000 to $4000 -- is the bait, with Impreza pricing from $23,990 (excluding the WRX, of course). The Tribeca from $54,990 now includes on-roads but you need to visit a dealer to get the full story. Nothing outstanding.SUZUKIThe front-drive SX4 gets a Navigator pack with voice-controlled 6.6-inch satnav with Bluetooth for $19,990 drive-away for the manual and $21,990 auto. That also applies to the 2WD auto Grand Vitara at $29,990 drive-away, including reversing camera and satnav with Bluetooth. The Alto GL manual also gets satnav for $11,990 drive-away for the manual, with the Swift GL manual at $17,490 drive-away including cruise control and Bluetooth. The Grand Vitara is a polished piece.TOYOTAThere's 2.9 per cent finance on Aurion and Camry with the Camry Altise looking best at $29,990 drive-away. Other drive-away deals include $15,990 for the Yaris YR five-door, $21,490 for the Corolla Ascent automatic, $39,990 for the Kluger KX-R 2WD five-seater, $60,990 for the Prado GXL turbo diesel auto and $39,990 for the HiLux SR 4WD dual-cab ute. The right time for the cabbies' new favourite, the frugal hybrid Camry.VOLKSWAGENDrive-away pricing on passenger cars and zero finance on commercials. The Polo is $16,990 on-road, the Jetta is down to $25,990 and the Passat $36,690. The Polo is Carsguide's 2010 COTY.VOLVOFuel and servicing for three years or 60,000km plus roadside assistance. There are conditions -- with a pre-paid BP card based on 15,000km a year and $1.50 a-litre pricing -- and the latest V40 hatch is excluded. Clever twist on bargaining but a pity it doesn't apply to the V40.Paul Gover's 10 COMMANDMENTSYou must still do your homework. You must still check the fine print. You must still be prepared to haggle and compromise.But do it right, crunching the numbers and running right to the dealer's deadline, and you can drive away in something special at a special price.The starting point is all the deals, from sticker specials to cheap finance and steak knife-style free extras, being offered by most of the 60-plus brands in showrooms today.If something you want is on special, go for it. But check that the car was built in 2013, and is not a geriatric old-timer from 2012, and ensure your target is exactly what you want - not a stripped-out stocker, perhaps missing an automatic gearbox - that will cost thousands to get the way you want it.Once you lock down a target, don't think the advertised special is the end of the deal. You also need to negotiate for a better price on delivery and on-road costs, and avoid the trap of buying over-priced extras such as paint and upholstery protection, window tinting and extra-long warranties.No-one can expect to go into the ring with a showroom professional and expect to win, because buyers only get a new car occasionally and sales staff are dealing every day. But, by concentrating on the real bottom line - the changeover price - and being prepared to compromise, you can come out ahead.The best tips are the simplest. Run as close as you can to June 30 to sign the deal and get the car, because dealers are all aiming for targets that can mean tens of thousands in bonus money from headquarters. Also be prepared to take a car they have in stock, even if it's not your favourite colour, because dealers are aiming to clear everything they have on the lot.And have your finance in place before you arrive, especially if you're taking up a special deal, because that makes things quicker and you'll also be spared any hassle and potential extra costs.Watch out for 2012 cars because the warranty clock has already been running, don't forget that a big discount today will also mean less at changeover time, and remember that a demonstrator car could have had a hard life already. 
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Nissan X-Trail: When should I service my car?
Answered by Carsguide.com.au · 14 Mar 2014

There's no need to have it serviced before you go, get it done when you get back.

Nissan X-Trail: Dealership isn't fixing my car
Answered by Graham Smith · 28 Jun 2012

I agree that car companies and their dealers should step up to the plate and fix any cars that have a problem, particularly one that is as potentially dangerous as you describe. In their defence it can be difficult to isolate and fix a problem that only occurs intermittently. If it doesn't occur in their presence then it's hard to criticize dealers and their mechanics.

But they should do their utmost to find and fix the problem, and you have to question if they've done that in this case. Your friend should go back to the dealer and express her disappointment and frustration at the situation, and ask the dealer to call on Nissan's help to sort the problem out, and don't take the car back until they can demonstrate to her that the problem is fixed. The dealer should also provide her with a car to drive while hers is off the road.

Nissan X-Trail sensor troubles
Answered by Graham Smith · 17 Aug 2012

It seems the problem is not uncommon with the X-Trail. The best advice is to be assertive if you take the car to a Nissan dealer and insist they fix it.

 

Nissan X-Trail: Car repairs are taking too long
Answered by Graham Smith · 03 May 2013

Talk to a senior manager at the dealership and ask for a report on what they're doing to fix your car and a timetable for when you will be able to get it back. If that is unsuccessful, go to Nissan and make the same demands. To step it up from there you could approach Consumer Affairs and enlist their help. You could also demand the use of a loan car while yours is being fixed. The service you have received has been nothing short of disgraceful.

Nissan X-Trail loss of power
Answered by Graham Smith · 17 Sep 2012

It's good to know someone is able to diagnose the problem correctly; losing all power at speed is dangerous.

Nissan X-Trail 2009: Engine growling sound
Answered by Graham Smith · 08 Mar 2013

It seems Nissan has agreed to fix the issue under goodwill, so I would start by going back to the company and get that happening. If you don't feel you can do that, there's no other option but to pay for the replacement air box yourself.

Unleaded 91 vs higher octane petrols
Answered by Graham Smith · 31 Aug 2012

You can use 91-octane regular unleaded for all situations. Using higher-octane fuels can deliver better performance and economy, but I recommend you try and determine for yourself if that's the case with your car.

Nissan X-Trail: Incorrect fuel consumption figures
Answered by Graham Smith · 04 Jan 2013

Nissan is correct when it says the fuel consumption figures shown on the windscreen sticker comes from a standard laboratory test and is aimed at giving buyers the chance to compare makes and models to select the most economical. The problem is that it doesn't reflect real life, and many things can affect real life fuel consumption. That the Nissan varies so much from the sticker number is a concern for anyone thinking of buying a car, and should be a warning to prospective buyers, of the Nissan and other makes to talk to other owners and get their perspective on it.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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