Are you having problems with your Nissan X-TRAIL? Let our team of motoring experts keep you up to date with all of the latest Nissan X-TRAIL issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Nissan X-TRAIL in one spot to help you decide if it's a smart buy.
More than 8000 Nissan X-Trails and 2700 Nissan Dualis and Dualis 2+ models are being reeled in to fix, respectively, potential fire risk from a loose engine-bay insulation and possible steering breakage.Nissan Australia says no incidents have been reported by Australian owners. "In the case of the Dualis, it's only an inspection of the steering wheel boss,'' says Nissan Australia spokesman Peter Fadeyev. "Of the 48,000 Dualis (also called Qashqai) recalls around the world, only 600 had to be repaired, so in terms of the numbers, it's relatively minor. But it's still important,'' he says.The Australian Competition and Consumer Commissions (ACCC) published an official recall notice stating that the 2712 J10 Nissan Dualis models built between February 27, 2012 and May 16, 2012, "are at risk of losing their steering as a result of having the steering wheel boss - which connects to the steering column - separate from the steering column because of not having the appropriate strength.''Mr Fadeyev says owners are being contacted to arrange inspection of the steering wheel boss. "The batch number on the casting will be inspected to confirm if replacement is required,'' he says.The X-Trail recall, also spelled out by the ACCC, involves potential warping of the engine bay's firewall insulator in 8136 T31 X-Trails built between December 21, 2006 and April 27, 2012. The insulator could warp and come into contact with the engine's turbocharger and potentially lead to a fire. It affects only the diesel version of the X-Trail."This recall means all the affected vehicles will need a modification,'' Mr Fadeyev says. "It will mean having a bracket fixed to the firewall to hold the insulation in place and prevent it from warping and touching the turbocharger.''Nissan Australia says X-Trail owners are being contacted and Dualis owners are recommended to contact their nearest Nissan dealer to arrange an inspection of the steering wheel boss, where a batch number located on the casting will confirm if replacement is required.
It's borderline at the moment, so I wouldn't panic, but I would monitor it over the next 12 months or so, and use a good quality 10w-50 oil. X-Trails do have a reputation for using oil at high mileage, and it's usually wear in the rings and bores.
I agree that car companies and their dealers should step up to the plate and fix any cars that have a problem, particularly one that is as potentially dangerous as you describe. In their defence it can be difficult to isolate and fix a problem that only occurs intermittently. If it doesn't occur in their presence then it's hard to criticize dealers and their mechanics.
But they should do their utmost to find and fix the problem, and you have to question if they've done that in this case. Your friend should go back to the dealer and express her disappointment and frustration at the situation, and ask the dealer to call on Nissan's help to sort the problem out, and don't take the car back until they can demonstrate to her that the problem is fixed. The dealer should also provide her with a car to drive while hers is off the road.
It seems the problem is not uncommon with the X-Trail. The best advice is to be assertive if you take the car to a Nissan dealer and insist they fix it.
Talk to a senior manager at the dealership and ask for a report on what they're doing to fix your car and a timetable for when you will be able to get it back. If that is unsuccessful, go to Nissan and make the same demands. To step it up from there you could approach Consumer Affairs and enlist their help. You could also demand the use of a loan car while yours is being fixed. The service you have received has been nothing short of disgraceful.
It seems Nissan has agreed to fix the issue under goodwill, so I would start by going back to the company and get that happening. If you don't feel you can do that, there's no other option but to pay for the replacement air box yourself.
You can use 91-octane regular unleaded for all situations. Using higher-octane fuels can deliver better performance and economy, but I recommend you try and determine for yourself if that's the case with your car.
Nissan is correct when it says the fuel consumption figures shown on the windscreen sticker comes from a standard laboratory test and is aimed at giving buyers the chance to compare makes and models to select the most economical. The problem is that it doesn't reflect real life, and many things can affect real life fuel consumption. That the Nissan varies so much from the sticker number is a concern for anyone thinking of buying a car, and should be a warning to prospective buyers, of the Nissan and other makes to talk to other owners and get their perspective on it.
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