What's the difference?
The Nissan Juke was meant to herald a new era for Nissan in Australia.
It was the first in a slew of new-generation SUVs and has now been joined by the Qashqai, X-Trail, and Pathfinder as part of a new-look Nissan.
Unlike those others, though, the Juke hasn’t quite resonated with buyers. Since arriving to what Nissan probably expected to be fanfare back in 2020, the new Juke has since sunk to the bottom of its compact SUV segment, outselling only a handful of other models.
So, what went wrong? Is the quirky styling of the Juke too much? Are there too many appealing choices in the compact SUV space? Alternatively, could the Juke be an underrated gem worth checking out?
I find myself in an upper mid-spec ST-L to find out.
Things are going well for Subaru. In the first half of 2023, all of its models in Australia are outselling their figures for the same time last year by hundreds, some even by thousands.
Except for one model, the XV. In fact, sales have plummeted! So what happened to it? It was one of the brand’s top sellers, right?
Well, it’s still here, but now it’s called Crosstrek in Australia as it already is in the rest of the world. And maybe we lied a little - it’s selling very well. In June 2023 it outsold the Forester and Outback, both well established models in Subaru’s local history.
But the name isn’t all that’s new, because this Impreza-spinoff SUV now comes as a hybrid - available here as the Crosstrek Hybrid S.
Traditionally, Subaru has been pretty… traditional. So, will a step towards the future - electrification, that is - help or hinder the Crosstrek’s rise to mass popularity?
The Juke is a fun little car. It looks cool, it packs most of the important features and safety equipment, but while it can be fun to drive, it’s also a little clunky around town.
It’s so frustrating, because there is a great car in there somewhere, and it would take only small tweaks and enhancements to bring it out.
It’s not perfect, in fact, the Crosstrek has a few factors that would probably turn off groups of buyers at a time, but Subaru knows its audience isn’t ‘everyone’.
Subaru customers aren’t trying to get their fuel efficiency below 4.5L/100km, nor find the car with the most luxurious interior. They’re looking for a practical Jack or Jill of all trades, which the Crosstrek does rather well for its segment.
Few small SUVs are as agreeable on rough and unsealed roads without sacrificing suburban comfort, while its features list is practical and provides plenty for the money.
Unfortunately, the hybrid system is a little underwhelming, and if it’s the main draw of the Crosstrek for you, it could be worth considering the less expensive ($38,590) Hybrid L or even a hybrid rival like the Toyota Corolla Cross or Mitsubishi Eclipse Cross.
If the all-round ability of the Crosstrek is the draw, however, the non-hybrid L is still an excellent offering and doesn’t use a lot more fuel than the Hybrid - plus it’s several grand cheaper at $41,490.
The Crosstrek is great for active people who need a bit of flexibility in one car but for the vast majority, the hybrid probably isn’t the sweet spot in the range. However, that won’t hinder the Crosstrek as an overall model, its popularity is already proven, and the option of a Hybrid puts Subaru a little closer to the eventual necessity of electrification.
Urban style is clearly what the Juke is about. It’s always been about this, but the original incarnation, while unusual, was a bit bulbous and awkward. The current version is a razor-sharp re-interpretation of the original.
Ugly duckling no more, the Juke blends the elements of Nissan’s current design language with its own unique take, in a clever way.
The roofline and bulbous face of the original car, complete with its ‘eye’ headlights are all maintained, but this time they look more contemporary with a splash of chrome and gunmetal plastic in the face, offset by gloss blacks running down the doorline.
The new light fittings look great and the curviness is also gently off-set with some sharp angles. The massive 19-inch wheels finished in a two-tone gloss black and aluminium brush keep this car looking like a concept come to life. Just don’t crash them into the curb. It would be very easy to.
The cool elements continue inside, with rotary air vents, a blend of textures, including a gloss grey for the vent claddings, with white stitching for the wheel, seat, and into the door cards, too.
There are touches of chrome about the place, and an ambient red LED light surrounding the shifter, which sits on its own little pedestal thing.
It’s quirky and punches above its weight when it comes to soft trims in the doors. Like most higher-grade Nissans the seats are pretty comfy, too, clad in a hard-wearing synthetic leather material.
But it won’t be for everyone, and it’s not without its downsides. The abundance of grey plastic down the centre console is a bit cheap, and the tech offering doesn’t match the youthful style.
The centre screen is adequate, but compared to many rivals it’s a bit small and dull, and the Juke is still missing a digital overhaul for its instrument cluster.
The black headlining, usually reserved for sportier cars, makes the cabin feel smaller than it is.
Perhaps unsurprisingly, the new Crosstrek looks an awful lot like its a development of the Subaru XV.
Which, given the latter’s popularity, is a very good thing.
While there are a lot of similarities, especially when it comes to some of the more rugged elements, the Crosstrek still manages to look quite new.
It’s rugged without having too many ‘busy’ design elements and it even looks at home in inner-city suburbs.
Of course, its raised body and cladding are mostly for practical reasons, but it gives the small SUV an adventurous aesthetic that separates it from city-focused rivals.
As essentially a high-riding development of the Impreza hatch, its size and proportions also make it look more like a ‘big car’ than a small SUV.
The Juke is a small SUV in the true sense of the word, sitting below the Qashqai which is more like a mid-sizer these days in terms of dimensions.
However, it’s quite cleverly packaged on the inside and is more useful than it first appears.
The front seats, for example, offer heaps of headroom and a surprising amount of width, and while the seats are manual, they’re pretty adjustable. I was able to find a great seating position.
There are big pockets in the doors with an integrated bottle holder suitable for even the largest bottles, although the centre console area is a bit less versatile, choosing its funky design over additional storage.
It features two good bottle holders, but a tiny armrest box and a shallow tray with one 12V socket and a USB-A outlet, as well as an auxiliary audio input under the climate controls.
On the topic of climate controls, I love the fact the Juke maintains a dedicated ventilation panel complete with buttons and dials for all the core functions. No touchscreen nonsense here.
The media screen, as mentioned, is a tad small, and falls victim to glare easily.
The stock Nissan software is a massive upgrade on the brand’s previous-generation products, but while it’s functional it’s far from the prettiest or the fastest on the market.
The back seat offers more space than you might assume, but it’s not as well thought-out as the front of the cabin. At 182cm tall I fit behind my own driving position with just enough space for my knees and just enough headroom.
There are decent bottle holders in the doors, and a further two small ones in the drop-down armrest. The backs of the front seats are clad in that synthetic leather material, which is nice, and have soft pockets, too.
The back of the front centre console offers just a single USB-A outlet and a small cubby. There are no adjustable air vents for rear passengers. It also feels a little claustrophobic back there thanks to the black trim on everything and smaller windows.
Boot capacity for the Juke is impressive for an SUV in this class, with 422 litres on offer, which is close to the volume we’d expect from something a size-bracket up, and 1305L with the second row folded down. There is a space-saver spare under the boot floor.
Practicality is pretty much a staple of Subaru as a brand, so it should be a huge surprise that it feels that way from the driver’s seat.
The interior doesn’t look futuristic, but it does look functional.
For example, even though the centre of the dash is all screen - and we love buttons for climate controls around here - the controls for air conditioning and temperature are at least always present on the screen, no sub-menus needed.
The phone charger is large enough for even very tall phones (looking at you, Samsung Galaxy S20 Ultra, pictured), and it’s out of the way to minimise extra digital distraction.
The steering wheel’s buttons, while many, are all clear and simple, as is the iPad-like icon layout on the multimedia screen.
Storage in the front is miles ahead of the rear seats, a large central bin with two cupholders, a big glove box, and decent space for water bottles in the door cards. In the rear, two central cupholders in the armrest and a small space in the door.
But there is a decent amount of space for an adult to sit in the rear, even if the sides of the roof are a little close to the head. It’s a little like the front, where the seats are supportive and easy to adjust to a comfortable position.
Further back, the boot space is a relatively small 315 litres, though its slightly larger than the 291L the petrol versions come with - that extra space likely swallowed by a spare tyre in the petrol versions, as opposed to the smaller batteries taking up some space in the hybrids.
The Juke range kicks off from just $28,390 which gets you into a base ST and reaches to $36,890 for the top-spec Ti.
We’re driving the $34,440 (before on-road costs) ST-L which is the upper mid-grade car.
It scores concept-style 19-inch alloy wheels, synthetic leather interior trim, an 8.0-inch multimedia touchscreen with Apple CarPlay and Android Auto connectivity, a 7.0-inch digital screen between the analog dials, a surround camera system, single-zone climate, keyless entry and push-start ignition, and LED headlights.
The quite attractive ‘Magnetic Blue’ paint our car wears is a $700 option. For an additional $1133 you can also step up to the ST-L+ grade which adds alternate two-tone seat trim, chrome and black highlights and a 10-speaker Bose audio system.
While this ST-L grade gets the lion’s share of Juke equipment without the price-hike to the Ti (and is therefore the pick of the range) there are some notable items missing at this price.
For example, there’s no wireless phone charging, no head-up display, no fully digital instrument cluster, and no electrical adjustment for the seats. The 8.0-inch multimedia screen is starting to look a bit dated, too.
Still, it looks trendy and those massive wheels are well above the standard for a car at this size or price. So, if you’re going for style over equipment there is a choice to be made here.
Nissan also hasn’t cheaped out on safety equipment, with most active stuff coming standard, even on the base ST. More on this later.
Pricing is about line-ball with its most direct competitors. It’s a tad cheaper than some like the outgoing similarly-styled Toyota C-HR (Koba 2WD - $35,695), or slightly more expensive than others like the current equivalent Ford Puma (ST-Line - $33,190) or Mazda CX-3 (Touring SP - $34,300) although it is also ever so slightly larger than those last two by width, height, and wheelbase.
When you’re wearing a hybrid badge and you’re up against veterans in the field like Toyota with the Corolla Cross, you want to make sure you’re offering up something substantial.
At $45,090, before on-road costs, the Hybrid S tops the range and comes with a features list that screams it from the rooftops. Or the mountaintops. Or at least as far as the gravel tracks will take you towards the mountaintop.
From the outside, 18-inch wheels are the first indicator for the ‘S’ grade - note that hybrids don’t come with spare wheels, just repair kits - as well as body coloured door handles and black plastic trim and cladding, aside from the gloss mirror caps.
The door mirrors are heated and fold away when parked, while up top there’s a sunroof flanked by roof rails, with a styled spoiler at the rear.
Interestingly, there’s no power tailgate.
LED DRLs and headlights are automatic and are aided by steering responsive active cornering lamps, while the wipers are auto rain-sensing.
Inside, dual-zone climate control and heated front seats (the driver’s is eight-way power adjustable) for the cold - all seats are leather accented - while the steering wheel and shifter are also leather-wrapped.
Tech is covered off by the usual 11.6-inch portrait touchscreen centrepiece, with sat-nav, AM/FM and digital radio, wireless Android Auto and Apple CarPlay, USB-A and USB-C plugs (in the rear, too), a wireless phone charger, and a 10-speaker Harman Kardon sound system over the usual six-speaker set-up. There’s even an auxiliary audio input.
The driver display is a small 4.2-inch unit flanked by physical dials.
In the Juke’s messy engine bay lies a 1.0-litre, three-cylinder, turbo-petrol engine which sends 84kW/180Nm to the front wheels.
Nissan has its own 'HR10DET' engine code for this unit but it’s actually a Renault 'H5Dt' engine as evidenced by Renault logos all over the place.
Power is communicated by a seven-speed dual-clutch automatic which has been a source of strife for this car since it arrived. This very European engine and transmission combination is one which the Juke shares with its Renault Captur cousin.
I can’t believe I’m actually saying this, but I would prefer a continuously variable transmission (CVT) which Nissan uses elsewhere in its range. It would solve maybe the main issue with this car, which we’ll explore up next in the driving section of this review
This is perhaps the part of the review you’re most interested in - as well as the following sections on efficiency and maybe driving - if the ‘Hybrid’ part of the Crosstrek Hybrid S’ name brought you here.
Like its design and interior, the engine will be familiar to anyone who has owned or driven a relatively recent Subaru - a 2.0-litre flat-four petrol engine good for 110kW/196Nm - which means it makes a little less than the standard petrol variant’s 115kW.
However, the electric motor is capable of its own 12kW/66Nm outputs, though Subaru doesn’t supply a claimed total maximum for the whole powertrain.
Drive is transferred to all four wheels - it is a Subaru after all - via a seven-step continuously variable transmission (CVT).
One of the reasons this car comes equipped with a dual-clutch automatic is to chase fuel efficiency as well as emissions output. On paper DCT autos don’t suffer the inherent losses of a traditional torque converter transmission.
The official combined cycle fuel consumption figure is 5.8L/100km. My week of driving, weighted slightly more towards freeway conditions, produced a marginally higher average of 6.8L/100km. It’s not the claim, but it’s pretty good.
This little engine requires mid-shelf 95RON unleaded fuel, and the Juke has a 46-litre fuel tank, suggesting a driving range of 793km using the official fuel consumption number.
Subaru claims the Crosstrek Hybrid will sip 6.5L/100km on the combined cycle, which isn’t enough to blow anyone away, even when you take into account the extra fuel needed for permanent all-wheel drive. The AWD Corolla Cross Hybrid comes with a claimed 4.4L/100km.
Compare this to the 8.5L/100km reading the Crosstrek returned after our time with the car, mostly with a (somewhat unkind) mix of inner-city and semi-rural backroad driving, and it’s clear the Crosstrek isn’t one of the most frugal cars in its class.
More highway driving would certainly have lowered the figure - we’ve achieved 8.0-litres on previous testing with a non-hybrid Crosstrek - but perhaps being top of the charts for efficiency isn’t necessarily what Subaru buyers are looking for.
Of course, the Crosstrek Hybrid S employs a couple of features to avoid using fuel where it can be avoided, such as auto stop-start and its (relatively mild) electric system taking over when mostly coasting or the engine isn’t required.
The Juke can be fun to drive, and I wanted to like it more, but the transmission its peppy little engine is paired with is frustrating.
Outputs of 84kW/180Nm doesn’t sound like a lot, but power isn’t the problem. The little engine has a fun turbo-surge which pairs with the Juke's light frame to make for a car which is quite athletic when you push it.
The issue is a mountain of turbo-lag conspires with the clunky dual-clutch automatic to make it far too sluggish off the line.
There’s a full second (or two, at times) to wait for any power to arrive, which simply isn’t good enough at T-junctions and roundabouts, the kind of situations a little urban SUV like this will constantly be encountering.
Nissan says the transmission software was even updated after the Juke’s launch, but it’s still not where it should be.
It has good traits, too. When you’re out on the open road, it has quick, snappy and well-defined shifts, and the engine is much better when it’s being properly pushed, too.
It has a gruff, entertaining tone, and the Juke’s light frame, firm ride, and comparatively heavy steering make it a joy to throw into some corners.
The long wheelbase for such a small SUV, paired with a decent set of tyres, also keeps it confident when its predecessor was a little clumsy.
Again, though, the reasonably hard ride, not helped by the very large wheels, isn't its best trait in an urban environment. The Juke is by no means uncomfortable, it just seems like the priorities for this little SUV aren’t in the right place.
I’ve said this before but there’s a great car in here somewhere. The Juke is fun to drive in the right environment, it’s just this environment is not where most prospective buyers will primarily be looking to use it.
What could fix this issue? A different transmission perhaps. Better yet, an e-Power hybrid powertrain.
Two things stand out after a short stint behind the wheel of the Crosstrek Hybrid, and both become more cemented over time.
The first is that the ‘Hybrid’ part of the ‘Crosstrek Hybrid S’ isn’t quite as prominent in its real-world impact as it is in its name.
The 110kW engine doesn’t feel like it’s being massively helped along by any electric assistance, and the electric motor is very rarely doing the work by itself, as you’d find in any hybrid from Toyota or Honda.
That’s a shame, because the Crosstrek could do with a little extra oomph, if not for getting up to speed then for avoiding thrashy engine sounds under acceleration.
The CVT, while not necessarily detrimental to its performance, doesn’t help with that.
But balancing that out is a chassis and platform that’s engaging and predictable - and that’s predictable as a good thing - making the Crosstrek pleasant to pilot.
Its controls like steering and braking are nicely weighted for low speeds, commuting, and for more spirited driving, while the suspension and chassis handles surfaces from smooth suburban roads, to city tram tracks, to unsealed roads with ease, soaking up bumps and shakes nicely.
If you’re noticing a theme in this review, it’s that Subaru doesn’t seem to be chasing any ‘best at’ metrics in favour of giving the Crosstrek the ability to do a range of different driving and being at least satisfactory in any given area.
The Juke's standard active safety features include freeway-speed auto emergency braking, lane departure warning with lane keep assist, blind-spot monitoring with rear cross-traffic alert, adaptive cruise control and traffic sign recognition.
Last time I reviewed this car I complained about the way it vibrates the steering wheel when the lane keep function decides you’re going out of your lane. But having since experienced so many more invasive lane keep systems, this one seems comparatively low-key.
Elsewhere, the Juke gets the standard array of six airbags (dual front, side, and curtain) and wears a maximum five-star ANCAP safety rating to the 2019 standards.
As the range-topper, the Subaru Hybrid S comes with the lot in terms of safety.
And even though it hasn’t been tested by ANCAP yet, it’d be a shock if its score was anything less than the maximum five stars.
It’s what the XV scored in 2017, and the brand hasn’t missed out on full marks since the Impreza and Foresters of the early 2000s.
Nine airbags include dual front, dual front side, dual curtain, driver's knee, far side, and front passenger seat cushion airbags, plus Subaru’s 'EyeSight' safety suite does the work in crash prevention.
On top of the standard safety features you’d expect from any new car like electronic stability control and ABS, there’s a ‘Pedestrian alert system’, emergency lane keep assist with departure warning and prevention, a ‘Driver Monitoring System’ that includes drowsiness and distraction warnings, sensors and monitors for blind spots and rear cross-traffic, and of course parking sensors.
Some less common features of EyeSight include ‘Lead Vehicle Start Alert’, ‘Pre-Collision Braking System’, ‘Pre-Collision Throttle Management’, ‘Intelligent Speed Limiter’ as well as ‘Speed Sign Recognition’ and ‘Brake Light Recognition’.
Specific to the S, is a surround-view parking camera, high beam assist, plus front- and side-view monitors to help avoid kerbing wheels or bumping towbars.
It’s all fairly well implemented in the Crosstrek, though some of its chimes can be a bit much - the driver distraction alert can mistake a quick climate control change at the lights for a proper lapse of focus, while an alert for approaching speed and red light cameras comes without any indication of what the noise is for.
Nissan offers the Juke with a five-year, unlimited km warranty, with five-years of roadside assist included.
It requires servicing every 12 months or 20,000km and the cost is subject to a capped price servicing program for the first six years.
This averages $651.33 annually, which is not cheap for a small SUV in this class.
However, there is also the option of a pre-paid five-year service plan which brings the annual cost over five years down to a more reasonable $429.60.
But, notably, it does not include the pricy $1521 sixth-year interval. It’s worth asking yourself how long you’ll own the car for before splurging on it.
The Crosstrek is covered by Subaru’s five-year/unlimited kilometre warranty, with servicing intervals coming up every 12 months or 15,000km under Subaru’s five-year capped-price servicing.
Subaru also adds 12 months of free roadside assistance.
This is all fairly standard in the industry, though some brands like Kia and MG offer seven-year warranties, or there’s Mitsubishi with a 10-year warranty (even if it requires certain conditions to be met during the decade).