Mercedes-Benz GLA-Class vs Volkswagen Golf

What's the difference?

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

While some Golf enthusiasts will prefer the lighter, more nimble, front-wheel drive GTI, this Golf R is now an even more serious machine. 

It’s a great touring car, super-sharp in the corners and good value in the context of its competitive set. Cars like Toyota’s GR Corolla and Honda’s Civic Type-R are on notice.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

In terms of exterior design, at the front there’s a relatively mild cosmetic makeover with some changes to the headlights and the bumper as well as a horizontal line across the grille, which, along with the VW roundel, is illuminated.

From the side the ride height is 20mm lower, and cosmetically there are matt silver housings on the exterior mirrors, blue calipers behind new design 19-inch rims and in the centre of the wheel there’s an R logo rather than the traditional VW branding.

At the back, you’ve got new customisable LED tail-light clusters with welcome and goodbye effects, which can be programmed via the vehicle settings in the multimedia system, as well as a larger spoiler at the back of the roof on top of the tailgate.

Inside, the ‘big’ change is an appreciably larger central multimedia screen running new program software. It has physical touch bars along its lower edge for audio volume and climate control adjustment.

The driver’s display now includes a G-meter and GPS lap timing. The steering wheel has its own look and feel and the sports seats feature integrated headrests. There are alloy covers on the pedals and ‘Carbon Grey’ decorative inlays around the dash and doors.

It’s a classically restrained and subtly sporty design treatment inside and out.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

For reference, the Golf R is just under 4.3m long, close to 1.8m wide and a bit less than 1.5m tall with a 2630mm wheelbase. Right in the middle of the medium hatch footprint.

In the front there’s plenty of breathing room for the driver and co-pilot. And in terms of practicality, you’ve got big bins in the doors with room for large bottles. There’s also a box between the seats with a lid that doubles as an armrest, which also adjusts for height and length, which is nice.

If you need more, there are two cupholders in the centre console, one of which is adjustable for smaller cups, plus a long oddments tray as well as a more powerful ventilated wireless device charging tray at the front end of the console.

There’s also a decent glove box and two USB-C ports for power and connectivity.

In the back, sitting behind the driver’s seat set for my 183cm position, I have ample headroom, legroom and more than enough foot room.

That said, three abreast for full-size adults would be very squeezy. Even a trio of middle teenagers might find it a bit tight. Best as a two-seater in the rear.

Then for storage, you’ve got big bins with room for bottles. Fold down the armrest and you’ve got not one, not two, but three different size cupholders in it.

There’s a nifty double pocket set-up on the front seatbacks, each just right for a phone or hand-held game console, as well as a more conventional map pocket lower down.

There are individual ventilation outlets as well as climate control for the rear section, plus two USB-C outlets.

With the 60/40 split-folding rear seat upright the 8.5 Golf R boasts 341 litres (VDA) of boot volume, which is decent, and that number expands to nearly 1197 litres with the seat down. 

There’s a load-through hatch, tie-down anchors, a 12-volt outlet, multiple bag hooks, specific lighting and storage compartments to the side.

No spare of any description, however, with a repair/inflator kit your only option.

The new Golf R is priced at $70,990, before on-road costs, which is a $500 bump from the version it supersedes. A new limited run Black Edition model, the details of which we’ll get to shortly, weighs in at $72,490.

At that money the Golf R lines up against a diverse group of properly hot hatches like the related Audi S3 ($78,800), Honda Civic Type R ($74,100), Lexus LBX Morizo RR ($76,490), Mini JCW ($56,990) and the Toyota GR Corolla ($70,490). Even higher-priced outliers like the BMW M135 xDrive ($83,600) and Mercedes-AMG A35 4Matic ($87,900).

So, the heat is on, and at 70-odd kay it’s fair to expect a decent basket of standard fruit. Aside from the performance and safety tech covered later the Golf R features list includes auto LED matrix headlights, LED tail-lights, Nappa leather-appointed trim, a leather-trimmed steering wheel, heated and ventilated front seats, three-zone climate control, 14-way electric driver’s seat (with memory), 480W nine-speaker Harman Kardon audio (including digital radio), a 12.9-inch multimedia screen (with built-in nav) and a 10.2-inch digital instrument display.

There’s also keyless entry and start, 30-colour ambient lighting, adaptive cruise, a head-up display, wireless Android Auto and Apple CarPlay, auto rain-sensing wipers, surround lighting, a (more powerful) ventilated wireless charging pad, a 360-degree overhead view, ‘Park Assist Plus’, metallic paint, fog lights and 19-inch alloy rims.

Not bad at all in the context of this category.

VW Australia has also announced an optional ‘Warmenau Package’ for the standard R - named after the location of the R division’s headquarters in Wolfsburg - for $6500 bundling up 19-inch forged alloy wheels (developed in-house by Volkswagen R, reducing the weight of each wheel by 8.0kg or 20 per cent), carbon interior trim elements and an ‘R-Performance’ titanium exhaust system from Akrapovič.

Limited to 300 examples, the Black Edition features dark accents throughout, including the wheels, badges, mirror housings, brake calipers and tailpipes, as well as darkened headlights and the lighter 19-inch forged alloys. It’s available in all three Golf R colours - ‘Pure White’, ‘Grenadill Black’ and ’Lapiz Blue’.

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

This updated Golf R is powered by a 2.0-litre, four-cylinder turbo-petrol engine VW enthusiasts around the world know by its ‘EA888’ code name.

In this guise it now produces close to 245kW (+10kW) and 420Nm (+20Nm) with the maximum available across a broad plateau from 2100 to 5500rpm.

The 2.0L EA888 features a cast iron block and alloy head, with direct-injection, water-cooled exhaust gas routing to the turbo (in the cylinder head) and variable valve timing with double camshaft control.

Power goes to all four wheels via a seven-speed dual-clutch auto transmission and an all-wheel-drive system using a twin-clutch pack to manage front-to-rear drive distribution as well as torque across the rear axle.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

VW is proud to point out that thanks to an electronic coolant regulator unit, the Golf R’s 2.0L engine “features very efficient thermal management with a short warm-up phase” which it says reduces friction losses for better fuel consumption.

Its official combined cycle (urban/extra-urban) fuel economy figure is 8.3L/100km, which isn’t out of order for a hot rod hatch with this much performance potential.

Over the course of a 200km-plus road drive on the launch program, covering mainly twisting B-road and highway sections, we saw a dash-indicated average of 9.9L/100km.

With a 55-litre tank those figures translate to a theoretical range of around 660km, and a real-world number closer to 550km between fills.

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

The Golf R weighs in at 1517kg and Volkswagen says it will accelerate from 0-100km/h in 4.6sec, which is quick, and the car’s broad torque band makes it super-usable. The maximum 420Nm is available from 2100rpm all the way to 5500rpm. 

A blue ‘R’ button on the steering wheel is your short-cut access point to various modes - ‘Eco’, ‘Comfort’, ‘Sport’, ‘Sport+’ and ‘Race’ - and in the racier settings what VW calls ‘Turbo Pre-load’ steps in. More or less an anti-lag set-up for smoother power delivery.

Even from low revs in a (manually-selected) high gear, squeeze the throttle and it quickly builds up a head of steam. Power delivery is impressively linear.

The transmission is super slick and manual shifts are rapid. Refreshingly, manual mode is exactly what it says on the tin. Select a gear with the wheel-mounted paddles and it will stay in that ratio until the rev limiter makes its stuttering presence felt.

And if you’re going into a corner under brakes just keep the left-hand paddle pulled in and the transmission will automatically cycle down to the lowest ratio available, which is handy if you’ve really got the bit between your teeth.

Even with the standard exhaust, once you’ve dialled up the sporty modes, you get that snap, crackle and pop on full-bore upshifts and on the over-run, which also enhances the experience.

Suspension is by struts at the front and multi-links at the rear, and the ‘Adaptive Chassis Control’ system monitors acceleration, braking and steering to fine-tune the set-up.

We drove on some rough B-road sections, in the wet, and the R remained surprisingly refined. Given how hard it grips and how much it communicates back through the seat of the pants it is a comfortable touring car. It’s like a GT in hatch form, eating up the kilometres without fuss or putting too much stress on the driver.

Worth noting we spent much of our time in ‘Nürburgring’ mode, accessed through the Race menu, which, no surprise, was developed on the famous Nordschleife. It’s tuned to optimise dynamic performance on undulating patchy surfaces and is a superb set-up sweet spot for the road and track.

Progressive ratio steering delivers good road feel without too many jitters coming up to your hands. And turn-in is precise without being jagged. Just point the car and it goes exactly where you want it to.

The drive system splits torque between the front and rear axles and across the rear. If, for example, it senses the car wants to turn more but might push into understeer, it calmly manages drive distribution to keep everything under control.

Tyres are Bridgestone Potenza S005 (235/35) and over even coarse chip surfaces they remain quiet and grip with admirable determination.

Braking is by ventilated discs all around and on twisting backroads we occasionally leant on them hard and they were well up to the task. A firm pedal with progressive application when getting on or easing off the brakes. 

They even stood up to a race circuit pressure test without raising a sweat, because day two of the launch included a track session at Sydney Motorsport Park. And we can confirm the car is properly fast, balanced and predictable in that environment. 

SMP’s dipping, then uphill, off-camber right-hand turn four highlighted the R’s grip and the sophistication of its torque vectoring set-up. We also went sliding on the skid pan in the car’s Drift mode, which biases the rear axle, and is huge fun.  

In terms of lower speed manoeuvring, you’ve got a 12-metre turning circle, which isn’t vast but isn’t tiny, so be ready for that.  

You’ve also got a 360-degree overhead view, which is very handy in tight spots. And if you want some extra support, ‘Park Assist Plus’ will help you slot the car into the space you’re aiming for.

Under the heading of miscellaneous observations, the sports front seats deliver solid lateral support yet remain comfortable over long periods behind the wheel.

Speaking of the wheel, it’s just the right thickness, with perforated leather at the quarter-to-three positions helping with that lovely connection to the front tyres.

As well, from an ergonomic point-of-view, working through the central multimedia screen and driver’s display is straight-forward, with the latter able to be configured via the steering wheel. 

The current Golf range picked up a maximum five-star ANCAP assessment in 2022 and VW’s ‘IQ Drive’ driver assistance tech package includes highway speed auto emergency braking (AEB) with cyclist and pedestrian detection as well as junction assist, adaptive cruise control (with stop and go), intersection assist auto-braking, low-speed manoeuvre braking, lane keeping assist, lane-departure warning, blind-spot monitoring, rear cross-traffic alert, driver fatigue monitoring and tyre pressure monitoring,  

The airbag count runs to nine - dual front, front and rear side, side curtain and a front centre bag. Then multi-collision brake minimises the chances of subsequent impacts after an initial crash. And as the name implies ‘Emergency Assist’ will take control to slow the car if the driver becomes unresponsive.

There are three top tethers for child seats across the second row, with ISOFIX anchors on the two outer positions. 

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.

The Golf R is covered by Volkswagen Australia’s five-year/unlimited km warranty, which is a match for most mainstream brands, although an increasing number are nudging up to seven and even 10 years.

There’s also a 12-year corrosion perforation warranty, which is a plus, and the recommended maintenance interval is 12 months/15,000km with ‘Assured Service’ pricing averaging $840 per workshop visit over the first five years.

Three- or five-year pre-paid ‘Care Plans’ reduce that number, with the latter working out to an average of $658 per service. Far from over the top for a performance hatch like this one.