What's the difference?
The Mercedes-Benz Sprinter range of vans and cab-chassis models competes for buyers in the Light Duty (3501-8000kg GVM) segment of Australia’s highly competitive Heavy Commercial vehicle market.
In 2024 the German manufacturer expanded its diverse turbo-diesel van range by launching a full-electric variant called the eSprinter, which for the first time offered local buyers the opportunity to drive with zero tailpipe emissions.
We recently spent a working week with this unique offering to assess how competently it could fulfil the diverse job requirements of private tradie buyers and fleet operators.
Volkswagen’s new-generation Multivan is the brand’s family-oriented bus, and having just been to its Australian launch the people mover feels more high-end and somehow more practical than ever. But something has changed and it’s only now that it feels as though the final piece of the Multivan puzzle has been found and this van is complete.
Volkswagen’s entire vehicle range is mind-bogglingly big. From hatchbacks, wagons and SUVs to vans and buses, they all have two things in common - a high-quality feel and practicality. The Multivan has always adhered to this theme, as well.
Now, the new-generation Multivan has arrived and it’s clear Volkswagen has stuck to the same recipe of premium and practical, but there’s been a big change in the way it drives thanks to the decision to stop building the van on a truck-like platform and start building it on one used for cars.
You can read more about this below or watch my reaction to piloting the Multivan in my video.
Keep reading for more on the new-gen Multivan.
With the convenience of back-to-base charging the eSprinter would be well suited to last-mile logistics or other urban delivery roles, as its driving range is ample for many of these urban tasks with the added benefit of zero tailpipe emissions. However, at more than $100K it is a big spend (like its full-electric rivals) so only a thorough cost-benefit analysis can decide if it’s the right choice for your business.
The Australian launch of the new generation Multivan was confined to the Life grade with the 2.0-litre diesel engine. Later in 2025 the Style grade will arrive bringing a hybrid powertrain and even more features. We’ll be able to test both more thoroughly once we have them in the CarsGuide garage.
From this first drive, however, it's clear that while slightly pricier than its Kia Carnival rival the new generation Multivan is more practical than ever, and now that it rides on a car platform, far better to drive.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
This is a substantial vehicle riding on a 3665mm wheelbase and spanning almost 6.0 metres in length (5932mm) and more than 2.0 metres in width (2020mm without mirrors), yet it has a tight kerb-to-kerb turning circle of only 12.4 metres.
And with the optional High Roof as fitted to our example it stands almost 3.0 metres tall (2867mm), so drivers need to be conscious of this extra dimension when accessing underground loading zones, driving under height-restricted bridges etc.
Its rear-wheel drive unitary chassis features simple and rugged McPherson strut front suspension paired with a De Dion-style rigid beam/leaf spring rear axle, along with four-wheel disc brakes and electrically assisted power steering.
There’s prominent use of unpainted dark grey plastic in external areas where bumps, scrapes and wear are usually inflicted, including the grille, front bumper, hubcaps, doorhandles, door mirror shells, side bump-strips and rear bumper.
The cabin design is spacious, neat and functional, with unique instrumentation which replaces the traditional tachometer with a gauge that monitors driving efficiency. There’s also a digital info screen that displays average energy consumption, battery charge, estimated driving range, gear selection and more.
As with all Volkswagens the redesign of the new-gen Multivan is more about refining than redefining. Just like the Golf hatch which has kept its look through eight generations the Multivan is recognisable and familiar but new and modern looking, too.
Smoother lines, a more heavily raked windscreen and a flatter bonnet make for a cuter snub nose. The new Multivan is less boxy than before even though it is still a box on wheels, just a sleeker, more adorable one.
As mentioned, the Multivan comes in two lengths: the short wheelbase, which is 4973mm from the front bumper to the rear bumper, and the long wheelbase which is 5173mm long. Height for both is 1900mm.
Inside, the cabin is modern with large screens for media and driver instruments with a minimalist design to the dash, while the lack of a centre console frees up space. The sense of roominess is enhanced by daylight flooding in through oversized windows which can be taken a step further when combined with the optional panoramic (split panel) glass roof.
There are nine body colours to pick from including 'Candy White', 'Pure Grey', 'Reflex Silver Metallic', 'Copper Bronze Metallic', 'Deep Black Pearlescent', 'Energetic Orange Metallic', 'Medium Blue Metallic', 'Mono Silver Metallic' and 'Starlight Blue Metallic'.
With its hefty 2727kg kerb weight (largely due to the battery) and 4250kg GVM, the eSprinter has a sizeable 1523kg payload rating. It’s also rated to tow up to 2000kg of braked trailer but with its 5000kg GCM (or how much it can carry and tow at the same time) that big payload must shrink to only 273kg to legally tow its maximum trailer weight.
That’s only enough payload capacity to cater for the weight of a two-man crew and little more so it’s important to be aware of these numbers if you’re planning to tow this heavy (although we suspect few if any owners would do so).
The cargo bay with the High Roof option is enormous, with 2009mm from floor to roof allowing even tall people to stand without stooping. Its load volume is a cavernous 10.5 cubic metres.
The load floor, which is protected by a hard non-slip surface, is 3375mm long and 1732mm wide with 1350mm between the rear-wheel housings. This allow up to two Aussie pallets or up to four Euro pallets to be carried, secured using a choice of 10 load anchorage points which fold flush with the floor when not in use.
Cargo bay access is through a sliding kerbside door with a big 1260mm-wide opening and a pair of rear barn doors which can open to a full 270 degrees on each side to optimise access to forklifts and loading docks.
The walls and sliding door are neatly lined to roof height and large handles inside both door openings assist access. There’s also bright LED lighting plus handy storage pockets in each rear door.
Its spacious cabin provides a comfortable and efficient workspace. The fabric-trimmed bucket seats offer generous head and legroom for driver and passenger and the ample open floor space between them features a sturdy cradle in which to carry the charging cable (see image).
There’s also ample storage including a large bottle-holder and multiple bins in each door plus a full-width overhead shelf with a key-lockable security box and a central glasses holder.
The top of the dash has two cupholders on each side (so, four in total) plus a large compartment with clamshell lid in the centre equipped with a 12V socket and three USB-C ports. There’s another shelf in the lower dash on the passenger side, a quartet of cupholders in the centre console and yet another compartment hidden beneath the passenger seat.
Practicality is the Multivan's greatest strength. Seven seats come standard and the rear five can be configured into numerous variations. If you like you could have those rear seats facing each other or you can just have a second row with a large boot area or you could have two in the middle row and two in the third row or whatever other variation you can think up. Yes, you can remove all five rear seats and now that they're 25 per cent lighter it’s easier to do so.
People space is excellent and at 189cm tall I found it possible to not only sit comfortably in the second row behind my driving position, but also behind that in the third row with plenty of leg and headroom.
An optional multi-functional table is also available and this can slide on rails from the third row all the way up to between the driver and front passenger.
Second row cabin storage is outstanding. You’ll find drawers under the seats big enough for a pair of shoes, hidey holes and cupholders everywhere, seat-back tray tables and gigantic door pockets.
Up front is a double glove box, a dash-top storage bin, more cupholders as well as a multitude of pockets and small storage holes for bits and pieces.
For devices there’s a wireless phone charger and four USB ports.
You’ll also find three-zone climate control with air vents throughout the cabin and dark-tinted glass for the side windows.
Finally, the power sliding rear side doors are huge and allow easy entry and exit to and from both rear rows.
Being able to leave the driver or front passenger’s seat and walk through to the second row is also handy and fun. Not while driving, of course, although it’s tempting.
The local eSprinter range, which does not include a cab-chassis variant, offers a choice of van-based models comprising the MWB (Medium Wheelbase) with 81kWh motor for a list price of $104,313 and LWB (Long Wheelbase) with 113kWh motor for $121,041. This six-figure pricing is in the same ballpark as full-electric large van equivalents from Ford (E-Transit) and LDV (eDeliver 9).
Our test vehicle, finished in standard 'Arctic White', is the smaller MWB/81kWh model equipped with the optional High Roof (option code DO3) which adds almost half a metre (489mm) to its external height and $2392 (ex GST) to its price.
Its work-focused standard equipment includes 16-inch steel wheels with 225/75 R16 tyres and a full-size spare, DRLs and side marker lights, sealed cabin bulkhead with central window, electric-adjustable truck-style exterior mirrors, heated driver’s seat and exterior mirror, prestige leather-rimmed steering wheel with multiple remote control functions, colour 5.5-inch driver’s information display, reversing camera, front/rear parking sensors and tyre pressure monitoring to name a few.
The cabin also has an electronic parking brake, electric air-conditioning and heating plus multiple USB ports and 12V sockets. The latest 'MBUX' multimedia system features a large 10.25-inch touchscreen as central command offering voice activation, digital radio, wireless Apple/Android connectivity and more.
Volkswagen has launched the new Multivan in one grade to begin with called Life and it comes exclusively with a diesel engine. A Style grade will come later in 2025 to sit above it with a higher price but more features and different powertrain - likely a petrol-electric hybrid.
For now, though, the Life is here and there are two versions - a long one and a short one. Volkswagen calls them short wheelbase and long wheelbase but the truth is their wheelbases (the distance between the front and rear wheels) are identical. It’s the back area of the car which differs in length and it’s only 20cm - the length of the boot, basically.
But let’s go with Volkswagen’s choice of words. The Life in short wheelbase form lists for $75,990 and the long wheelbase is $3000 more at $78,990, both before on-road costs.
Standard features on the Life include LED headlights, 17-inch alloy wheels, power sliding rear doors and power tailgate, a 10-inch media screen and 10.25-inch digital driver’s display, three-zone climate control, push-button start and eight-speaker audio plus wireless Apple CarPlay and Android Auto. Seven seats are standard, too.
The eSprinter is powered by a single electric motor producing 150kW of power and 400Nm of torque. It’s mounted under the rear floor where it drives the rear wheels through a single-speed transmission.
This compact motor-trans unit shares underfloor space with an 81kWh lithium-ion battery that provides the motor’s energy. This battery occupies most of the underfloor between the front and rear axles and features a slimline design to optimise ground clearance.
Drivers have a choice of three drive modes comprising 'Comfort', 'Economic' and 'Max Range', plus different levels of energy recuperation using steering wheel-mounted paddles that adjust the intensity of regenerative braking.
The electric motor also features a ‘boost’ function which temporarily increases power output when fast acceleration or overtaking is required. The eSprinter’s maximum speed is capped at 120km/h.
At the moment there’s just the one grade of Multivan, the Life, and it's powered by a 2.0-litre four-cylinder diesel making 110kW and 360Nm. Transmission is a seven-speed dual-clutch automatic which sends drive to the front wheels.
Coming later in 2025 will be a petrol-electric variant but it will only be available in a more premium Style grade.
Mercedes-Benz’s official driving range for the 81kWh eSprinter, based on combined WLTP testing, is up to 264km. When we collected the vehicle for our test, the battery was fully charged but the estimated driving range displayed was only 234km, or 30km less than the official figure.
The eSprinter’s towering height also stopped us accessing local charging infrastructure (located inside multi-storey car parks) so our test was conducted using the initial single charge. This included a mix of suburban and city driving best suited to electric van use and covered a total distance of 190km.
At the completion of our test, the dash display claimed average energy consumption of 29kWh/100km, with 25 per cent battery charge remaining and 63km of estimated range. So, based on these figures, the official WLTP range of up to 264km is credible.
The eSprinter comes standard with a Mode 3/Type 2 charging cable and the charging port is in the centre of the grille behind a spring-loaded flap displaying a three-pointed star badge.
Mercedes-Benz claims 11kW AC charging of the 81kWh battery from 10-80 per cent takes around eight hours while 115kW DC fast charging reduces that to around 32 minutes.
Volkswagen says that after a combination of open and urban roads the Multivan Life should use 6.4L/100km. While on the launch the trip computer was recording an average of about 8.5L/100km, but we’ll assess fuel efficiency again when this VW comes into the CarsGuide road test garage.
In theory, if you do use 6.4L/100km, the Multivan's 80-litre tank should give you 1250km of range.
The score for efficiency looks quite low here and that's because without having driven the Style grade and the hybrid powertrain all we have to go by currently is the diesel.
There are large handles on the front door window frame and overhead shelf to assist climbing aboard, where you’ll find a comfortable and commanding driving position.
This is thanks to supportive seating (albeit with no lumbar adjustment), ample steering wheel height/reach positioning and a spacious footwell, combined with a clear rear view through the bulkhead window and along the sides thanks to large truck-style mirrors.
The leather-rimmed steering wheel feels nice in your hands, all major controls are easy to see and operate and the electric air-conditioning and heating systems are effective.
It’s a pleasant vehicle to drive as the most noise you hear is the tyres, given the near silence of the rear-mounted motor and drivetrain. The underfloor location of the battery also creates a low centre of gravity, which optimises handling with minimal body lean when cornering.
Unladen ride quality is excellent, enhanced by the weight of the battery which helps the suspension iron out bumps. And the electric motor’s 400Nm of torque provides energetic performance, with acceleration delivered in a smooth liquid-like surge.
Selecting the strongest regenerative braking not only optimises energy harvesting for the battery but also creates enough retardation to ensure mostly single-pedal driving (accelerator only) as the brake pedal is rarely required. This mode is also handy on steep descents.
To test its payload rating we forklifted 975kg into the cargo bay, which combined with our two-man crew equalled a total payload of 1155kg that was still comfortably below its legal limit.
The rear leaf springs compressed less than 30mm under this loading, leaving ample bump-stop clearance to ensure no bottoming out on our test route. The e-motor’s response was more subdued as you’d expect but it still hauled this payload with apparent ease.
Overall, the driving experience was hard to fault, apart from the vertical pillar between the fixed and sliding glass in the driver’s door blocking the outer third of the exterior mirror’s view, at least with the driver’s seat positioned far enough rearwards to suit my 186cm frame.
We also noted, when travelling at highway speeds on a windy day, that our test vehicle was prone to being moved within its lane by strong crosswinds, even though ‘Crosswind Assist’ is included in the active safety menu.
We suspect the High Roof option was responsible for this given the larger bodysides it creates and is something to be mindful of when driving in high wind conditions.
The missing piece of the Multivan puzzle for me has been the way it drives. Past versions have been less 'car-like' than rivals like the Kia Carnival. It felt like a commercial van to drive, because essentially it was. But that's been fixed.
One of the biggest changes to this new-generation Multivan is the platform on which it's built. Volkswagen has decided to swap the truck-like platform from the past for the 'MQB' platform which underpins vehicles such as the Golf and Tiguan.
Having spent a few hours driving this new generation Multivan around some great country roads during the launch I can testify that not only is the ride comfortable and composed but this van handles way better than you might imagine.
While the Multivan is in no way a sports car, good handling adds to the fun factor. It's easy to drive with light, accurate and direct steering, good acceleration and smooth gear changes from the transmission, great pedal feel under your feet and superb visibility from the high seating position and oversized windows all around.
That said, I enjoyed driving the previous generation Multivan. I loved its fun and easy piloting factor and the change in platform for this new-gen model makes the experience even more pleasurable.
There’s no ANCAP star rating for commercial vans above 3.5-tonne GVM but the eSprinter did score the maximum Platinum grade in ANCAP’s Commercial Van Safety Comparison in 2024.
It comes standard with six airbags, active distance assist (can automatically brake and accelerate in traffic), lane-keeping, multiple blind-spot monitoring, rear cross-traffic alert, tyre pressure monitoring, reversing camera, front/rear parking sensors, crosswind assist and many more.
Volkswagen's Multivan scored the maximum five-star ANCAP rating under 2022 criteria (tested by Euro NCAP). Safety tech includes AEB, lane keeping assistance, rear cross-traffic alert, blind-spot warning, front and rear parking sensors and emergency assistance.
Importantly, side curtain airbags extend to cover all three rows; there's also a centre airbag between the driver and front passenger.
A pleasant surprise was finding how non-intrusive a lot of the safety tech onboard the Multivan is. While there's steering assistance there are no annoying alarms and bells as you'll find in other vehicles. In trying to focus your attention on the road they only distract you further.
Then eSprinter comes standard with a five-year/250,000km warranty including 24/7 roadside assist for the same duration. There’s also a separate eight years/160,000km warranty covering the lithium-ion battery.
Scheduled servicing is every 12 months/40,000km whichever occurs first. Capped pricing applies to the first five scheduled services totalling $1920, or an average of $384 per service. Pre-paid service packages offer additional savings.
The Multivan is covered by Volkswagen’s five year/unlimited kilometre warranty.
Servicing is recommended every 15,000km or annually and will cost you between about $600-800 a year.