What's the difference?
The Mercedes-Benz Sprinter range of vans and cab-chassis models competes for buyers in the Light Duty (3501-8000kg GVM) segment of Australia’s highly competitive Heavy Commercial vehicle market.
In 2024 the German manufacturer expanded its diverse turbo-diesel van range by launching a full-electric variant called the eSprinter, which for the first time offered local buyers the opportunity to drive with zero tailpipe emissions.
We recently spent a working week with this unique offering to assess how competently it could fulfil the diverse job requirements of private tradie buyers and fleet operators.
Renault chairman and CEO Carlos Ghosn may look like a Bond villain, but rather than threatening to end the world he's intent on saving it.
In October last year he launched Groupe Renault's 'Drive the Future 2022' strategic plan, which included a commitment to "eight pure electric and 12 electrified models as part of the [Renault] range" within five years.
But he didn't mention the head start, because Renault already had several pure electric vehicles in its line-up at that point, including the subject of this review.
In fact, the Renault Zoe has been on sale in France since 2012, and stands as Europe's best-selling electric vehicle.
In late 2017, Renault Australia dipped its toe in the electrified waters (risky...) by bringing the Zoe here within a "business-to-business and business-to-government framework."
And in July this year, due to allegedly popular demand, it was made available to private buyers through "selected dealerships"; currently two in Melbourne, and one each in Sydney, Adelaide, Perth and Brisbane.
Just under $50,000 for a city-sized hatch is hardly cheap, but it's entry-level territory for electric vehicles in this market. And what price can you put on helping to save civilisation as we know it?
Let's find out.
With the convenience of back-to-base charging the eSprinter would be well suited to last-mile logistics or other urban delivery roles, as its driving range is ample for many of these urban tasks with the added benefit of zero tailpipe emissions. However, at more than $100K it is a big spend (like its full-electric rivals) so only a thorough cost-benefit analysis can decide if it’s the right choice for your business.
The Renault Zoe is a fun to drive, ultra-efficient, practical little hatch. But the dollar-shaped elephant in the room is its price. Without the government ZEV subsidies offered in other markets, it's wickedly expensive, and with fresh competition in the shape of a new 'normalised' Nissan Leaf coming soon it'll have to work hard to wean more than a handful of small-car buyers off their fossil-fuel addiction.
This is a substantial vehicle riding on a 3665mm wheelbase and spanning almost 6.0 metres in length (5932mm) and more than 2.0 metres in width (2020mm without mirrors), yet it has a tight kerb-to-kerb turning circle of only 12.4 metres.
And with the optional High Roof as fitted to our example it stands almost 3.0 metres tall (2867mm), so drivers need to be conscious of this extra dimension when accessing underground loading zones, driving under height-restricted bridges etc.
Its rear-wheel drive unitary chassis features simple and rugged McPherson strut front suspension paired with a De Dion-style rigid beam/leaf spring rear axle, along with four-wheel disc brakes and electrically assisted power steering.
There’s prominent use of unpainted dark grey plastic in external areas where bumps, scrapes and wear are usually inflicted, including the grille, front bumper, hubcaps, doorhandles, door mirror shells, side bump-strips and rear bumper.
The cabin design is spacious, neat and functional, with unique instrumentation which replaces the traditional tachometer with a gauge that monitors driving efficiency. There’s also a digital info screen that displays average energy consumption, battery charge, estimated driving range, gear selection and more.
Renault claims no less than 60 patents came out of the Zoe's development, but while BMW's i3 is as hip as Kendrick Lamar on his third encore, and even Toyota's long-serving Prius hybrid still looks ready to roll onto the set of the next Avengers movie, this little hatch isn't shouty at all.
It seamlessly merges into the automotive landscape. A cute, small car with a few flashy blue bits in its head and tail-lights giving the only clue to its distinctly unusual internals.
Underpinned by the same platform as the Clio (with an identical wheelbase) the Zoe is slightly longer (+21mm), fractionally thinner (-2mm) and quite a bit taller (+114mm) than its conventionally powered sibling.
Lead exterior designer Jean Sémériva has literally left his mark on the car, with a full-size thumb print applied in low-relief to the rear door handles. Nice touch.
And monsieur Sémériva has shown admirable restraint in a cool design combining soft curves around the nose, front guards and rear end, with sharp character lines top and tailing the car's flanks.
Vaguely diamond-shaped tail-lights mix a clear lens cover with those nifty blue highlights and brilliant LEDs for an arresting brake and indicator display.
Open the door and a similar blend of tech and tradition creates a clean and simple interior, with strategically placed bright-metal finishes highlighting key elements.
A broad TFT digital instrument screen sits under a minimalist hood, with the 7.0-inch 'R-Link' multimedia screen dominating a central stack lifted by a shiny black face and an illuminated blue keyline around the heating and ventilation controls.
A printed circuit pictogram on the front headrests and left-hand side of the dash is a creative reminder of the Zoe's means of propulsion. And the front seats feature a decorative curved panel, defined by dark piping on each side of the backrest.
Tech highlights include the TomTom Live nav system's ability to describe a circle showing the car's operational radius on current charge, determining whether you can reach a nominated destination. It also taps you into weather updates, traffic danger zones and Renault Assistance.
Plus, the drive-management system can report on energy usage and assess driving behaviour, so lead foots have nowhere to hide.
With its hefty 2727kg kerb weight (largely due to the battery) and 4250kg GVM, the eSprinter has a sizeable 1523kg payload rating. It’s also rated to tow up to 2000kg of braked trailer but with its 5000kg GCM (or how much it can carry and tow at the same time) that big payload must shrink to only 273kg to legally tow its maximum trailer weight.
That’s only enough payload capacity to cater for the weight of a two-man crew and little more so it’s important to be aware of these numbers if you’re planning to tow this heavy (although we suspect few if any owners would do so).
The cargo bay with the High Roof option is enormous, with 2009mm from floor to roof allowing even tall people to stand without stooping. Its load volume is a cavernous 10.5 cubic metres.
The load floor, which is protected by a hard non-slip surface, is 3375mm long and 1732mm wide with 1350mm between the rear-wheel housings. This allow up to two Aussie pallets or up to four Euro pallets to be carried, secured using a choice of 10 load anchorage points which fold flush with the floor when not in use.
Cargo bay access is through a sliding kerbside door with a big 1260mm-wide opening and a pair of rear barn doors which can open to a full 270 degrees on each side to optimise access to forklifts and loading docks.
The walls and sliding door are neatly lined to roof height and large handles inside both door openings assist access. There’s also bright LED lighting plus handy storage pockets in each rear door.
Its spacious cabin provides a comfortable and efficient workspace. The fabric-trimmed bucket seats offer generous head and legroom for driver and passenger and the ample open floor space between them features a sturdy cradle in which to carry the charging cable (see image).
There’s also ample storage including a large bottle-holder and multiple bins in each door plus a full-width overhead shelf with a key-lockable security box and a central glasses holder.
The top of the dash has two cupholders on each side (so, four in total) plus a large compartment with clamshell lid in the centre equipped with a 12V socket and three USB-C ports. There’s another shelf in the lower dash on the passenger side, a quartet of cupholders in the centre console and yet another compartment hidden beneath the passenger seat.
Like most compact hatches the Zoe offers plenty of space up front and gets a bit squeezy in the back. Although the first surprise is that there's no height adjustment for either front seat.
Happily that wasn't a big issue. At 183cm I was still able to find a good driving position, with storage running to two cupholders (one small, one laughably tiny), plus a pen slot and two oddments trays in the centre console. The second of those trays houses a 12-volt outlet, SD card slot, 'aux-in' jack and USB port.
There are small bottleholders and storage pockets in each front door, a medium-size (7.0-litre) glove box with an open tray above it, and a small tray on the lower part of the dash on the driver's side.
Rear head and legroom is passable for a car of this size, but storage is limited to modest door bins and a single cupholder at the back of the centre console.
However, it's cargo space where the Zoe really raises eyebrows, with 338 litres available (to the parcel shelf) with the single piece rear seatback (as in, it doesn't split-fold) upright.
That's enough to easily swallow our three-piece hard suitcase set (35, 68 and 105 litres), or the CarsGuide pram. In fact, we were able to fit the largest suitcase and the pram at the same time, which is mighty impressive for a city-sized hatch. Push the rear seat flat and space grows to 1225 litres (to the roof), which is heaps.
Carpeting for the boot has been sourced from the cheap 'n' cheerful bin, but there are D-shaped anchor shackles, decent lighting and handy bag hooks back there.
The boot's unlikely volume is partly due to the absence of a spare of any description, a repair/inflator kit being your only option. And in case you were wondering, towing is "prohibited" (Renault's word, not mine).
The local eSprinter range, which does not include a cab-chassis variant, offers a choice of van-based models comprising the MWB (Medium Wheelbase) with 81kWh motor for a list price of $104,313 and LWB (Long Wheelbase) with 113kWh motor for $121,041. This six-figure pricing is in the same ballpark as full-electric large van equivalents from Ford (E-Transit) and LDV (eDeliver 9).
Our test vehicle, finished in standard 'Arctic White', is the smaller MWB/81kWh model equipped with the optional High Roof (option code DO3) which adds almost half a metre (489mm) to its external height and $2392 (ex GST) to its price.
Its work-focused standard equipment includes 16-inch steel wheels with 225/75 R16 tyres and a full-size spare, DRLs and side marker lights, sealed cabin bulkhead with central window, electric-adjustable truck-style exterior mirrors, heated driver’s seat and exterior mirror, prestige leather-rimmed steering wheel with multiple remote control functions, colour 5.5-inch driver’s information display, reversing camera, front/rear parking sensors and tyre pressure monitoring to name a few.
The cabin also has an electronic parking brake, electric air-conditioning and heating plus multiple USB ports and 12V sockets. The latest 'MBUX' multimedia system features a large 10.25-inch touchscreen as central command offering voice activation, digital radio, wireless Apple/Android connectivity and more.
Built at Renault's Flins plant, 40km west of Paris, on the same line as the Clio, the Zoe's offered in two grades; Life ($47,490, before on-road costs), and Intens ($49,490 BOC) as tested here.
That's big bucks for a little car. At just under $50,000 you're looking at internal-combustion competitors like the Audi A3, BMW 1 Series, and Merc A-Class. And while the Zoe's a long way from spartan, it's an equal distance away from luxurious.
That said, the standard features list includes, climate control (with remote 'pre conditioning' activation), 16-inch 'Black Shadow' alloy rims, cruise control, 3D Arkamys audio (with DAB radio, voice recognition, two 'boomer' speakers, two rear bi-cone speakers, and two tweeters), 'Renault Smartkey' keyless entry and start, auto headlights, and rain-sensing wipers.
Plus, you also get rear parking sensors, a reversing camera, the 7.0-inch 'R-Link' multimedia system (with 'Text to Speech' function), one-touch driver's window (the base Life grade misses this), a leather-trimmed steering wheel and gear knob plus black and grey cloth trim (with snazzy contrast stitching).
The DRLs may be LED but the headlights are halogen (a sure sign of this car's age), Apple CarPlay and Android Auto are MIA, and metallic paint, as per 'our' car's 'Zircon Blue' finish is $550 extra. 'Glacier White' is the only no-cost option from six available shades.
The eSprinter is powered by a single electric motor producing 150kW of power and 400Nm of torque. It’s mounted under the rear floor where it drives the rear wheels through a single-speed transmission.
This compact motor-trans unit shares underfloor space with an 81kWh lithium-ion battery that provides the motor’s energy. This battery occupies most of the underfloor between the front and rear axles and features a slimline design to optimise ground clearance.
Drivers have a choice of three drive modes comprising 'Comfort', 'Economic' and 'Max Range', plus different levels of energy recuperation using steering wheel-mounted paddles that adjust the intensity of regenerative braking.
The electric motor also features a ‘boost’ function which temporarily increases power output when fast acceleration or overtaking is required. The eSprinter’s maximum speed is capped at 120km/h.
The Zoe is powered by Renault's R90 synchronous electric motor, producing 68kW from 3000-5000rpm and 225Nm from step-off. Drive goes to the front wheels through a single reduction gear auto transmission.
Claimed acceleration for the city-specific 0-50km/h run is a handy 4.0sec, with the more grown-up 0-100km/h sprint taking a leisurely 13.2sec. Flat biscuit is 135km/h.
Mercedes-Benz’s official driving range for the 81kWh eSprinter, based on combined WLTP testing, is up to 264km. When we collected the vehicle for our test, the battery was fully charged but the estimated driving range displayed was only 234km, or 30km less than the official figure.
The eSprinter’s towering height also stopped us accessing local charging infrastructure (located inside multi-storey car parks) so our test was conducted using the initial single charge. This included a mix of suburban and city driving best suited to electric van use and covered a total distance of 190km.
At the completion of our test, the dash display claimed average energy consumption of 29kWh/100km, with 25 per cent battery charge remaining and 63km of estimated range. So, based on these figures, the official WLTP range of up to 264km is credible.
The eSprinter comes standard with a Mode 3/Type 2 charging cable and the charging port is in the centre of the grille behind a spring-loaded flap displaying a three-pointed star badge.
Mercedes-Benz claims 11kW AC charging of the 81kWh battery from 10-80 per cent takes around eight hours while 115kW DC fast charging reduces that to around 32 minutes.
None. Next question...
You can have the argument about fuel consumed and source emissions produced in generating the energy required to charge the Zoe's battery, but the fact is this car doesn't consume any fossil fuel and produces zero tailpipe emissions. Helped by the fact it doesn't have a tailpipe.
When launched in 2016, the Zoe's upgraded 41kWh 'Z.E. 40' high-energy lithium-ion battery ranked as the highest energy density automotive unit available.
Developed in collaboration with LG Chem in South Korea, it houses 12 modules (of 16 cells each) for a total of 912 individual cells and weighs in at 305kg.
Renault lists a driving range of 403km for the New European Driving Cycle (NEDC), with a real-world number of 300km a more realistic estimate. And that's almost exactly the range we achieved over a mix of city, suburban and freeway running in seven days with the car. Using overnight electricity rates, a full charge should average less than $8.00.
The Zoe's on-board 'Chameleon' charger allows it to be charged using different power levels (single or three-phase) through the same socket, from 3kW up to 22kW. A Type 2 charging cable (6.5m) for wall box and public charging points (in a natty canvas Z.E. bag) is included with the car.
According to Renault, a wall-box charger (not included with the car) is typically $1600 to $2000 for a residential installation and a mid-range 11kW unit will allow you to charge up in around four hours. High-powered 'Fast' and even juicier 'Rapid' charging points would reduce that time appreciably.
The dash indicator displays charge level and remaining range calculated over the last 200km of driving. A reset function can drop that to an average of the last 30km.
We'll touch on it further in the Driving section but regenerative braking, low-rolling resistance tyres, and 'Eco' mode (reducing air-con load and motor output) are big contributors to maximum range.
And while cabin cooling comes courtesy of a conventional a/c unit, heating is far more exotic. The Zoe's 'Heat Pump' system traps calories in the ambient air outside the car, with a pump compressing and heating them, then directing the heated air into the car, with no impact on range. Super clever.
There are large handles on the front door window frame and overhead shelf to assist climbing aboard, where you’ll find a comfortable and commanding driving position.
This is thanks to supportive seating (albeit with no lumbar adjustment), ample steering wheel height/reach positioning and a spacious footwell, combined with a clear rear view through the bulkhead window and along the sides thanks to large truck-style mirrors.
The leather-rimmed steering wheel feels nice in your hands, all major controls are easy to see and operate and the electric air-conditioning and heating systems are effective.
It’s a pleasant vehicle to drive as the most noise you hear is the tyres, given the near silence of the rear-mounted motor and drivetrain. The underfloor location of the battery also creates a low centre of gravity, which optimises handling with minimal body lean when cornering.
Unladen ride quality is excellent, enhanced by the weight of the battery which helps the suspension iron out bumps. And the electric motor’s 400Nm of torque provides energetic performance, with acceleration delivered in a smooth liquid-like surge.
Selecting the strongest regenerative braking not only optimises energy harvesting for the battery but also creates enough retardation to ensure mostly single-pedal driving (accelerator only) as the brake pedal is rarely required. This mode is also handy on steep descents.
To test its payload rating we forklifted 975kg into the cargo bay, which combined with our two-man crew equalled a total payload of 1155kg that was still comfortably below its legal limit.
The rear leaf springs compressed less than 30mm under this loading, leaving ample bump-stop clearance to ensure no bottoming out on our test route. The e-motor’s response was more subdued as you’d expect but it still hauled this payload with apparent ease.
Overall, the driving experience was hard to fault, apart from the vertical pillar between the fixed and sliding glass in the driver’s door blocking the outer third of the exterior mirror’s view, at least with the driver’s seat positioned far enough rearwards to suit my 186cm frame.
We also noted, when travelling at highway speeds on a windy day, that our test vehicle was prone to being moved within its lane by strong crosswinds, even though ‘Crosswind Assist’ is included in the active safety menu.
We suspect the High Roof option was responsible for this given the larger bodysides it creates and is something to be mindful of when driving in high wind conditions.
Some believe cars have a soul, but the Renault Zoe expresses its feelings with a distinctive accent, the car's 'Z.E. Voice' function giving an audible warning to pedestrians up to 30km/h (when wind and tyre noise take over).
The whirring hum sounds like The Beach Boys warming up the theremin for a rendition of 'Good Vibrations'. Spooky and fun in equal measure.
Like all electric cars the Renault Zoe accelerates quickly from rest, thanks to the motor's ability to deliver maximum torque (225kW) from step off.
At 1480kg (battery 305kg) the Zoe is 177kg lighter than an equivalent Clio, so it's snappy in its natural city habitat, but thrust begins to taper off markedly around the 55-60km/h mark.
The single-speed, reduction gear automatic transmission combines with the motor's sewing-machine smoothness to provide close to perfect drive delivery.
Sitting on the same 'B platform' as the Clio (and 20 other Renault–Nissan–Mitsubishi Alliance models) the Zoe features a strut front, beam rear suspension set-up.
Ride comfort is surprisingly good for such a small hatch, and the battery's location under the floor sets up a centre of gravity 35mm lower than the Clio's, so despite a 59 per cent front/41 per cent rear weight distribution, the car feels well planted in corners.
...the dash graphic – a blue AA-style battery surrounded by rising rings of energy – is reminiscent of 'the machine man' animating in Fritz Lang's Metropolis.
The standard 16-inch alloy wheels are shod with Michelin Energy E-V low-rolling-resistance tyres (195/55), which won't win you pole on a qualifying lap, but are commendably quiet.
There are three driving modes, with the dash graphics aligning to each – Eco (green), Neutral (blue), and Dynamic (violet).
But ECO mode should be reserved for hardcore environmental warriors only. Press the console-mounted button and power from the motor is reduced and air-con output is limited.
It may increase range by a claimed 10 per cent, but what price your sanity? This setting sucks out the car's will to live, and thankfully a second press of the button or pinning the throttle pedal to the floor sees full-strength service resumed. Phew.
The regenerative deceleration and braking system distributes braking force between the clamping of the brake pads and the engine on over-run to maximise battery charge.
While the BMW i3's regen system will have you head-butting the steering wheel (not really) when you get off the throttle, the Zoe's system is more subtle, and watching the dash graphic – a blue AA-style battery surrounded by rising rings of energy – is reminiscent of 'the machine man' animating in Fritz Lang's Metropolis.
Speaking of brakes, the fronts are relatively delicate 258mm vented discs and the 9.0-inch rear drums look like miniature versions of the elaborately fluted units found on 1920s Grand Prix racers. They're beautiful and work well.
Some niggles. The wipers skip and stutter in light rain, the lightweight doors feel clangy when you close them, and the R-Link multimedia system is annoyingly flaky when recognising content (or not) via Bluetooth or USB from a mobile device.
There’s no ANCAP star rating for commercial vans above 3.5-tonne GVM but the eSprinter did score the maximum Platinum grade in ANCAP’s Commercial Van Safety Comparison in 2024.
It comes standard with six airbags, active distance assist (can automatically brake and accelerate in traffic), lane-keeping, multiple blind-spot monitoring, rear cross-traffic alert, tyre pressure monitoring, reversing camera, front/rear parking sensors, crosswind assist and many more.
The Zoe hasn't been assessed by ANCAP but was awarded a maximum five-star ranking by EuroNCAP in 2013, with annual reviews allowing it to maintain that score through to April this year.
Active crash prevention tech includes ABS, EBD, EBA, ESC, traction control, tyre-pressure-loss sensors, rear parking sensors and a reversing camera.
But forget about more recent systems like AEB, lane-keeping assistance, blind-spot monitoring, cross-traffic alerts or adaptive cruise.
Interestingly, the Zoe continuously monitors the state of each cell in the battery pack and will switch off current immediately if it senses an overheating-style abnormality.
If an impact is unavoidable the airbag count runs to six - driver and passenger front, front side (head and thorax), and full-length side curtain.
There are three top tethers and two ISOFIX positions for child seats/baby capsules across the back row, and all seats feature Renault's 'Fix4Sure' anti-submarining design.
Then eSprinter comes standard with a five-year/250,000km warranty including 24/7 roadside assist for the same duration. There’s also a separate eight years/160,000km warranty covering the lithium-ion battery.
Scheduled servicing is every 12 months/40,000km whichever occurs first. Capped pricing applies to the first five scheduled services totalling $1920, or an average of $384 per service. Pre-paid service packages offer additional savings.
According to Renault, the R90 motor is "maintenance-free", waterproof and requires no lubrication, with servicing costs "20 per cent lower than an equivalent ICE (internal combustion engine) vehicle."
Despite that, servicing is recommended every 12 months/30,000km for an estimated cost of $231 each time.
Warranty is three years/unlimited km with 24-hour roadside assist included for the first year, and three after that if you have your car serviced at an authorised Renault dealer.
The battery is covered by a separate five year/100,000km warranty.