What's the difference?
The Mercedes-Benz EQC has been on sale in Australia for a little while now, and aside from the local launch event we haven’t had a chance to spend any quality time with the brand’s first fully electric SUV. Until now.
The EQC 400, as it’s officially known, is the German luxury maker’s first foray into the full-EV landscape, and could arguably be seen as the first true luxury electric SUV on sale in Australia. I mean, yeah, there’s the Jaguar i-Pace, but it has a more premium-sporting intent than the EQC, and the Tesla Model X isn’t aimed at a luxury customer, more so a technologically-minded buyer.
So what’s the Merc EQC like to actually live with? We drove it for a week to find out.
If you know anything about superheroes, you'll know the biggest and best are always born out of adversity. And while it might not be wearing a cape (though the big rear roof spoiler makes it look a bit like Superman in flight), Polestar is very much hoping its new electric SUV will be the hero it has been waiting for.
Cursed to commence life in Australia with the good but compromised Polestar 2, which launched as a lift-back sedan (remember those?), and which felt a lot like a repurposed internal-combustion engine (ICE) vehicle inside, complete with a bulky transmission tunnel that cut rear-seat legroom in half, it has long felt like the second wave of Polestar vehicles would be the one to put the brand on the map.
That wave has at last broken in Australia, with the Polestar 3 finally here. It's a large SUV (good start), but it promises not to drive like one (even better). And in the Long Range Single Motor guise we've tested here, it promises to travel more than 700km on a full charge.
So, is this the vehicle that will kick off the Swedish brand's run in Australia?
When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven.
It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.
With the kind of driving range, dynamics and comfort that could convince even the EV doubtful to give it a crack, the Polestar 3 – and specifically this Long Range Single Motor – feels like it was worth waiting for.
The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.
It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.
But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.
It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.
While it is a nicely styled gizmo, I found there are some things that could be annoying.
For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in.
And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully.
I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs.
It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).
What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.
I think the Polestar 3 looks great – big, but not looming, and still somehow svelte enough to look sporty.
The brand takes a unique approach to marrying design and aerodynamics, with a lip at the edge of the bonnet that allows for airflow. But it doesn't look like a purely functional element.
Instead it accentuates what Volvo would call the 'Thor's Hammer' (but I think Polestar calls them 'Twin Blade') headlights, which are mirrored below with black venting.
In fact, looking at the 3 front-on is a bit like looking into a reflection in a crystal-clear lake, with the lighting signature perfectly reflected in the lower half of the front end.
If it sounds like I'm waxing lyrical, it's because I am. I think the Polestar 3 is among the best looking vehicles in its segment and one of the better looking SUVs, period.
Inside, though, it's a study in minimalism, which while very neat and tidy, makes it feel a little less luxe than you might expect from a vehicle at this price point. In fact, at a quick glance, it doesn't look that far removed from the relatively cheap-as-chips MG4's cabin.
The materials are thoughtful and lovely, though. Leather-like materials are used sparingly, replaced by what Polestar calls "Bio-Attributed MicroTech Charcoal with Repurposed Aluminium Deco". A far easier way to describe it, though, would be as reminiscent of a wetsuit.
Elsewhere, it's a fairly pared-back affair, with just the huge portrait-style central screen and the landscape driver screen grabbing your attention. Dig deeper, and there are some really nice, gentle details, like the ambient interior lighting that illuminates a little strip along the door panel, including the Bowers & Wilkins logo. A similar line of light spans the entire dash, too.
And I love the metallic-look panel along the dash which, one can only assume, is the 'Repurposed Aluminium Deco'.
If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.
The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor.
Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit.
Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.
But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.
There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye.
The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.
There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.
It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions.
Polestar has done a solid job of disguising the dimensions of the Polestar 3, because while it looks sleek and sporty it's still a big boat, stretching a sizeable 4900mm in length, 1968mm in width and 1618mm in height.
That size is most noticeable in the back seat, which is properly cavernous, helped further by a fully flat floor which lends even more airiness. Sitting behind my own 175cm driving position there's plenty of headroom and tons of knee room, giving the Polestar 3 official adult-friendly status.
The ISOFIX attachment points are located beneath two pop-off plastic covers, which makes fitting a child-seat base super easy. This is something I wouldn't have cared about at all exactly 22 weeks ago, but now I care a lot, and this was among the fastest and easiest systems I've used.
Happily, there is no major back seat compromise, either. The pews are comfortable and supportive, with the window seats separated by a pull-down divider home to two pop-out cupholders.
There are twin USB ports for rear-seat riders, too, as well as air vents with temperature controls, and – thanks to that Plus Pack – rear seat heating.
There's storage aplenty, too, with a total 597 litres in the boot with the rear seats in place, and 1411 litres with them folded flat, including a handy 90-litre hidden storage spot under the boot floor. Up front, there's a soft-bag-ready 32-litre frunk.
The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.
There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.
What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too.
The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof.
The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search.
There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings.
Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well).
There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.
How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.
You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500).
I'm going to get this out of the way early. I am a touch surprised with the pricing on the Polestar 3 range.
With Tesla having now stepped on a million metaphorical rakes, and with a leader now slightly less popular than actual skunk musk, the stage seemed set for a rival brand to steal its crown, and its customers.
But I can't see too many making the leap from the $60K-$70K Tesla Model Y to the $118,420 asking price of the admittedly bigger Polestar 3 Long Range Single Motor - which is the cheapest way into the brand's large SUV.
Instead, Polestar will be taking aim at brand's like BMW, Mercedes-Benz, Porsche and Cadillac, leaving its Chinese corporate cousins (think Zeekr and Geely) to chip away at Tesla's market share.
So, premium product, then. But do you get premium stuff?
Ours gets the 20-inch 'aero' alloys, but you can spec those up to 22-inch wheels if you don't like your spine very much, along with Brembo brakes. Plus there's is LED lighting all around, a big glass roof and retractable door handles.
Inside, the Long Range gets heated front seats, triple-zone climate control, wireless device charging, and a big 14.5-inch central screen with Apple CarPlay and Android Auto (run by Google built-in) joined by a second 9.0-inch driver information screen above the steering wheel.
Our car was also equipped with what Polestar calls the 'Plus Pack', a cool $9.0K on top, which adds things like a 25-speaker Bowers & Wilkins for Polestar stereo (replacing the standard 10-speaker set-up) , a head-up display, heating for the rear seats, steering wheel and wiper blades as well as soft-close doors.
The as-tested price for our car, by the way, is $131,640, before on-road costs.
The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.
The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.
It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD.
If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.
The Long Range Single Motor tag hints at what's powering this Polestar 3, with a single, rear-axle mounted (so, rear-wheel drive) motor producing 220kW/490Nm and a fairly sedate sprint from zero to 100km/h of 7.8 seconds.
With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.
Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.
Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.
My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.
My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.
The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.
However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.
How far is far enough before you'd consider an EV? Because I've got to say, if I owned the Polestar 3, I'd probably have to plug it in once a week, if that.
A sizeable 111kWh lithium-ion battery provides the charge here, and unlocks a claimed WLTP driving range of 706km. Now, it's worth pointing out these numbers are rarely realistic. For example, WLTP testing is conducted with the climate control switched off, but a real-world result of 600km or more, depending on how you drive, is still a large number.
The battery is the same as in the dual-motor variant, but this RWD car is lighter and less powerful, and it has a lower top speed (180km/h), reducing its energy usage to 17.6kWh-20.3kWh/100km (from 19.6-21.8kWh/100km).
The Polestar 3 has a 400V architecture, meaning hyper-fast charging speeds are out of the question. Instead, it's capped at a maximum 250kW (still more than most public chargers in Australia can produce) which means a 10-80 per cent charge in 30 minutes.
At home, an 11kW charger will take more like 11 hours, or an estimated 16 hours using a regular 7.0kW wallbox.
According to Canstar Blue, the average price per kW for residential power in NSW at the moment is about $0.34. So, using my admittedly questionable maths skills, it would cost around $37 to take your Polestar 3 from empty to full at home.
If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle.
The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.
No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.
It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.
The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.
The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.
The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.
The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin.
The Polestar 3 is that rarest of beasts – a big and sumptuous SUV that's genuinely engaging to drive.
This is going to sound odd given we're talking about 2.5-tonnes of Swedish metal but I reckon the fact it's not lightning-fast makes it more fun to drive. It somehow (and yes, this is a crazy thing to say) gives off Mazda MX-5 vibes, in the sense that, while some EVs feel utterly scientific in the way they accumulate speed, this rear-drive Polestar feels fun, perky and like you're actually driving it.
Don't get me wrong, there's more than enough power on offer here to get the 3 up and moving, especially the way it accelerates from low to mid speeds, but it's more than powerful enough to feel like you can push it a little bit harder without risking a visit to the undertaker.
The ride is good, too, leaning into its sporty nature without vibrating your eyeballs through suspensions stiffness, and the steering is direct and predictable. Speaking of which, you can dial up the sportiness of the accelerator (responsiveness) and steering (weight), too.
I also like the three-stage brake regeneration (off, medium and full 'one-pedal' driving) accessed through a permanent button at the base of the screen, and I prefer that it isn't as brutal as it can be in other vehicles. The cabin is also impressively quiet, though how much of that is owing to the Plus Pack's upgraded stereo arriving with active noise cancellation is a mystery.
There is no shortage of weight on board, though, and get too aggressive with the steering wheel and you'll get that disconcerting top-heavy tipping feeling so common with big SUVs.
I'm not convinced by the Polestar 3's software, either, with a couple of weird warnings popping up during my time with the car. The first warned that the driver assistance systems had failed, and told me to book a service, and the second even weirder issue is it liked to warn me there was "no valid key detected" despite it being in the centre console, and that "restart would not be possible".
Neither warning seemed accurate, to be fair, as the safety one went away on its own after a while and I had no problem starting the car.
It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive.
The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.
There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring.
There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.
The Polestar 3's safety story is a good one, and it begins with nine airbags covering all seating rows. The grille of the 3 is home to what the brand calls its 'SmartZone', which is where it hides the cameras, sensors and radars necessary for its AEB (with cyclist and pedestrian detection), cross-traffic alert with braking, blind spot alert with steer assist, lane departure warning and assist and active cruise control. The list goes on and on.
In the cabin, two infrared cameras monitor the driver, while four motion-sensing radars scan the rest of the interior for left-behind pets or children.
It scored the full five stars in Euro NCAP testing, and scored the highest child occupant protection rating of any passenger car tested by Euro NCAP in nine years.
It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.
Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three).
When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.
Another tick for the Polestar here. While I advocate for longer warranties (kudos to brands like Nissan, MG and Mitsubishi), the 3's five-year, unlimited-kilometre warranty and eight-year, 160,000km battery warranty is on par with its premium competitors.
The first five years or 100,000km of servicing is on the house, too (it's required every two years or 30,000km after that) and five years' roadside assistance is thrown in, as well.