What's the difference?
Most cars get secretly cheapened as they travel through their model lifecycles.
Yes, while facelifts often usher in headline advances like updated electronics and more equipment to boost attention, in too many cases, engineers are forced to cut costs, especially where they cannot be very easily detected, such as with removed sound-deadening, inferior carpet quality and deleted minor items, like bonnet struts. Hello, latest Ford Ranger!
Every cent saved is extra profit made.
Now, we cannot tell at what level – if any – the penny-pinchers pilfered the Lexus UX for its Series II update last year, but the completely unexpected result is a small SUV/crossover that feels and drives noticeably better than before.
Keep reading to find out how and why.
The Toyota RAV4 is arguably Australia’s darling and has been for years. It’s long set the benchmark in the mid-size SUV segment - a position rivals like the Hyundai Tucson, Kia Sportage and Mazda CX-5 would love to occupy.
It’s also been close to a decade since we’ve seen anything new from the RAV4, so expectations for this sixth-generation update are understandably high. For this family review, we’re testing the flagship Cruiser Hybrid 2WD, which brings the most features and the biggest price tag in the line-up.
On paper, it promises meaningful upgrades, particularly in technology and refinement, while holding onto the practicality and efficiency that made it so popular in the first place.
But with stronger competition and rising expectations in this segment, the question is no longer whether the RAV4 is good, it’s whether it’s done enough to stay at the top.
Most cars get worse as they age as their makers try and save pennies by scrimping on quality and features. But the reverse seems to be true for the Lexus UX.
The 250h Luxury 2WD we tested is the car that the brand should have launched with back in 2018, with an appealing balance of performance and economy, comfort and sporty handling, as well as refinement and features. The UX has finally come of age.
The new Toyota RAV4 Cruiser Hybrid 2WD builds on what made it so popular in the first place. It’s easy to drive, efficient and well equipped, with enough features to suit a wide range of buyers.
The updated technology is a clear step forward and lifts the overall experience, but there are still elements that feel out of step with the flagship positioning, particularly the use of hard plastics and some less refined finishes. Even so, it remains a practical and well-rounded option in the segment.
A hefty portion of the UX’s engineering underneath is shared with the popular Toyota C-HR. Not that you would necessarily know that by glancing at it.
Even five years on from launch, the current model looks slick and contemporary, and it seems to have informed the styling of newer, larger Lexus SUVs like the latest NX.
Not that you’d call the UX an SUV – it’s very much a higher-riding hatchback, with a ho-hum 160mm of ground clearance.
To put that in perspective, other crossovers are taller: the GLA has 213mm, while Subaru’s new Crosstrek boasts 220mm. At least the UX’s is loftier than the C-HR and its pitiful 137mm.
That said, the angular wheel arches and wide-track stance serves the Lexus well.
The previous RAV4 had a distinct, unmistakable look, particularly from the rear but the new design feels a little more subdued by comparison.
It leans into a more conventional SUV shape, with a front grille that borrows heavily from the HiLux, including a strong use of body-coloured panelling. It still presents well at the kerb, but it doesn’t quite have the same standout presence as before.
Inside is where the biggest changes have happened. The dashboard sits lower, there are more storage cubbies and the new displays modernise the space nicely. There are fewer physical buttons than before, with some seat and climate controls now integrated into the touchscreen. It’s not my preference, but overall the layout remains intuitive and easy to navigate.
Looking around the cabin, it still feels very Toyota in its execution. There’s a noticeable use of plastics, even in this flagship grade, though there are enough soft-touch areas to keep things feeling solid and well put together.
One small drawback is the dual-opening, reversible centre console lid as it tends to squeak and doesn’t feel quite as robust as the rest of the interior.
The UX’s compact crossover-esque hatchback proportions have implications inside. Inevitably, this is no larger than the (related) Toyota Corolla, despite having the higher seating position.
Beyond that, though, the 2023 model highlights how Lexus has made its so-called ‘gateway’ model better than before.
For starters, despite being the base grade, this UX has a properly premium ambience, backed up by exceptional fit and finish.
From a sensory perspective, the UX looks, smells, feels and sounds like a Lexus should. And by the latter, we mean the cabin is pleasingly isolated from the outside world.
The overhauled touchscreen and multimedia system is a huge step forward for the series. The larger new display looks great and works well – what a monumental improvement over the infuriatingly fiddly old set-up. It’s difficult to see how they’ll improve it. Dependable and glitch-free. Are you listening, all European manufacturers?
Meanwhile, the carryover parts that worked well enough before continue to impress.
The UX’s front seats are sumptuous in their cushy softness and comfort, yet provide sufficient support over longer driving distances.
There’s also the excellent driving position, with most switchgear within grasp. There’s just enough space for taller people to settle in nicely up front. And the basics like ventilation and storage are thoughtfully executed. The climate in the UX is always fine.
Negatives? Don’t worry, we’ve identified several.
As mentioned earlier, the now-better-equipped Luxury does have all the essentials. But for a car that’s approaching $60K-drive-away, we’d expect kerb-side mirrors that dip down when reversing to avoid damaging alloys against gutters; we couldn’t get ours to auto-fold when locking up, either.
Driver vision out isn’t great. Thick pillars and that rising shoulder line make changing lanes and reversing a technology-reliant affair, as it’s difficult to see objects that are too-easily obscured. For the same reasons, a front camera would be useful in this grade.
Others might expect a sunroof, or cooled seats that massage, or a head-up display for the instrumentation, but we’d argue that they’re hardly necessities. Lexus has to upsell buyers to something.
Moving on to the back-seat area betrays the UX’s compactness most.
The back doors have small apertures. Entry/egress is challenging for folk with long legs. Legroom is tight, and three adults abreast would be a struggle, so it’s best to treat the littlest Lexus crossover as a four-seater.
Yet headroom is fine, the appearance and finish remain first class as it is up front, and the basics are all present – air vents, grab handles, coat hooks, overhead lighting, one map pocket, centre armrest with cupholders, two USB outlets, and windows that wind all the way down. Narrow front seats aid with light, vision and ambience, too.
Further back, the luggage area is pretty petite for an SUV, though the boot is (slightly) larger than the Corolla and Mazda3’s. That powered tailgate is useful if your arms are full, but the loading lip is high.
Normal boot floor depth is shallow but most of that flooring can be removed to reveal a hidden compartment underneath.
Small side pockets are also useful. You’ll find a 240V outlet. Bag hooks and floor tie-down hooks are fitted.
And – being a hybrid – there’s no spare wheel, just a tyre inflation kit. And the flimsy cargo cover is there only to keep prying eyes out.
Not big on utility, then, but the UX is true to its role as a Lexus in concentrate form.
As far as mid-size SUVs go, the Toyota RAV4 still hits a solid beat when it comes to overall practicality. It doesn't get everything right but it does enough.
The space up front is generous and the seats are comfortable, especially with their added heat and ventilation functions. Access is decent enough with wide door apertures and an easy ground clearance and the only drawback is the high lip in the footwell, which can catch your foot slightly when getting out.
Storage is a highlight due the sheer number of options with a deep middle console, centre trays, sunglasses holder and dashboard shelving. Add in a couple of cupholders and drink bottle holders and it shouldn't be difficult to keep the cockpit tidy.
In the second row, there’s plenty of space for adults, with good leg- and headroom and a seat that’s supportive enough for longer trips. The leather trim feels nice, and practical touches like large map pockets and cupholders are appreciated.
However, for a flagship grade, it feels a little underdone on features. You get rear air vents and USB-C ports, but miss out on things like climate control, sunblinds and more thoughtful storage solutions. There are two ISOFIX points and three top-tether anchors, though realistically two child seats will fit best.
As mentioned, the technology upgrades are a big step forward. The new multimedia system is clean, responsive and easy to use, and while wireless Apple CarPlay can get confused if you have multiple device connections stored, it works seamlessly once pared back to one.
There’s built-in satellite navigation, a highly customisable digital instrument cluster that can display directions, and a solid mix of charging options including dual wireless pads, a 12-volt socket and four USB-C ports (two in each row).
Around the back, the boot is well-shaped and easy to load, with a claimed 705L of capacity when measured to the roofline. A powered tailgate, 12-volt socket and temporary spare tyre all add to its usability.
That said, the adjustable boot floor and cargo cover feel a bit flimsy and awkward in practice, which is slightly at odds with the otherwise practical and family-friendly focus.
Let’s list those changes briefly, as they inform the car you see before you.
The pre-facelift UX released in 2018 was criticised for riding too harshly and not being fun enough to drive.
So, Lexus says the MY23 version’s steering rack is better braced, the suspension and rear adaptive dampers have been retuned, the chassis gains more spot welds for added rigidity and the body is now stiffer and stronger than before. These are learnings directly applied from the UX300e EV version released in late 2021.
Most buyers will probably be more impressed with a now two-inch larger touchscreen, updated and (at long last!) easier-to-operate multimedia system, post-crash emergency services-callout should the driver end up incapacitated, upgraded voice recognition system, more-effective lane-keep assistance, improved traction through corners, better surround-view monitor and jazzed-up trim presentation.
Collectively, they strive to finally bring the expected/demanded on-brand qualities lacking from the previous model and in the UX’s largely-patchy competitor set – namely the Audi Q2, BMW X2, Jaguar E-Pace, Mercedes-Benz GLA and Volvo XC40.
This is especially so when sizing up the entry-level front-wheel drive grades (euphemistically dubbed 2WD at these exalted heights) of each, as we have done with the least-expensive hybrid version of the UX, the 250h Luxury from $53,820 (all prices are before on-road costs).
Costing nearly $8000 more than the base 200 Luxury petrol version, the hybrid accounts for the lion’s share of sales, and really has no direct electrified premium rival at that price point, except in the recently-released Alfa Romeo Tonale Ti from $49,900 – though that’s a mild-hybrid set-up with a 48-volt battery.
Along with an electric motor and a small Nickel-metal Hydride (Ni-MH) battery, the 250h Luxury is compellingly equipped for a base grade, including a 12.3-inch touchscreen, wireless Apple CarPlay, wired Android Auto, Bluetooth telephony, ‘Hey, Lexus!’ voice recognition, 10-speaker audio, digital radio, satellite navigation, remote engine-start/door-unlocking/hazard flashers/buzzer, acoustic windscreen glass, heated/powered mirrors, powered steering column, heated/powered front seats, climate control, keyless entry/start, a powered tailgate, roof rails, alarm and 17-inch alloys.
The 250h Luxury also comes with ‘Enhancement Pack 2’, featuring a powered tailgate with kick sensor, a wireless phone charger, cornering lights, headlight cleaners and rear privacy glass.
On the safety front, there’s all the usual driver-assist tech equipment including Autonomous Emergency Braking (AEB), lane-support systems and rear-cross traffic alert, amongst other items. Check our safety section for a full rundown.
So, yes, the UX 250h Luxury represents strong value. Even for a luxury-branded vehicle.
There are six grades available in the new RAV4 line-up, split across a hybrid powertrain for now, with a plug-in hybrid set to join the range soon. We’re in the flagship Cruiser FWD hybrid for this family test, which is priced from $56,990, before on-road costs, and yes, that’s creeping close to $6.0K more than the outgoing model.
But here’s the twist, it’s still one of the more affordable options compared to its nearest rivals. The Hyundai Tucson Hybrid Premium starts at $58,350 MSRP, while the Kia Sportage GT-Line Hybrid FWD jumps significantly higher at $71,540 MSRP.
Even the Mazda CX-5 Akera, which sits in the same segment from $54,990, doesn’t offer a hybrid powertrain. So while the price hike stings a little, the value argument still stacks up.
Straight outta the gate, the biggest glow-up is the tech. The new 12.9-inch touchscreen runs Toyota’s 'Arene' operating system, bringing cleaner graphics, a more intuitive layout and over-the-air updates. It’s not as flashy as some rivals, but it’s a big step forward from the outgoing system and it’s easier to live with day-to-day.
There’s also a refreshed 12.3-inch digital instrument cluster, wireless Apple CarPlay and Android Auto, a colour head-up display and a digital rearview mirror.
Add in the nine-speaker JBL sound system, dual wireless charging pads, four USB-C ports and built-in satellite navigation and you have a nicely rounded tech package.
Being the flagship, the Cruiser leans into the premium feel with heated and ventilated electric front seats, leather upholstery, heated rear outboard seats and a panoramic moonroof. But interestingly, those last two are the only standout upgrades over lower grades.
Practical items include a powered tailgate, 12-volt socket and a temporary spare tyre but you miss out on some top-grade items in the second row that you might expect. Like climate control, device pockets and sunblinds. Omissions families will notice.
The UX’s Corolla/C-HR connection continues with its 2.0-litre (1987cc) twin-cam four-cylinder petrol engine, delivering 107kW of power at 6000rpm and 188Nm of torque between 4400 and 5200rpm.
The 250h Luxury pairs that with an 80kW/202Nm permanent magnet motor and 1.4kWh Ni-MH battery, for a combined power output of 135kW. A second, rear-mounted motor is available in higher grades, providing all-wheel drive. But not in this Luxury guise.
As with most Toyota and Lexus hybrids, charging is only via the petrol engine and recuperated energy from braking. Electric-only drive is only offered during brief spells of low-speed light-throttle driving, or off-throttle coasting where conditions allow.
Drive is sent to the front wheels via an electronically-controlled continuously variable transmission (CVT). Three modes are offered – 'Eco', 'Normal' and 'Sport'.
Tipping the scales at 1625kg (kerb), the 250h Luxury offers a power-to-weight ratio of nearly 83.1kW per tonne. That’s a hefty output for a hybrid. Top speed is 177km/h, with 0-100km/h needing 8.5 seconds.
Underpinning that performance is a MacPherson-style strut-front and a multi-link rear suspension set-up.
Under the bonnet, the RAV4 pairs a 2.5-litre four-cylinder petrol engine with an electric motor as part of its updated hybrid system. Toyota doesn’t quote a combined torque figure, and total power has dropped slightly to 143kW, down 17kW from the previous front-wheel drive variant.
On paper, that reduction might raise a few eyebrows, but in practice it’s not something you notice often. What is more apparent is the improvement in refinement, with smoother transitions between electric and petrol power that make the overall driving experience feel more polished.
Officially, the 250h averages an impressive 4.5 litres per 100km on the combined cycle, which is just 103 grams per kilometre of carbon-dioxide emissions.
Now, out in the real world, with plenty of inner-city and urban driving as well as a spell of fast highway runs punctuated by some very heavy-footed acceleration, we managed just under 7.4L/100km pump-to-pump.
That’s not too bad given how hard our UX was caned. The trip meter showed 5.6L/100km over the same distance (nearly 400km).
This is one Lexus hybrid that will happily sip from the standard 91 RON unleaded petrol pump. With a fuel tank capacity of a smallish 43 litres, expect a range of between 930km and 1000km.
For a luxury small crossover, these are economical figures.
Efficiency remains a strong point for the RAV4. Toyota claims a combined cycle (urban/extra-urban) fuel consumption figure of 4.5L/100km, and with a 55-litre fuel tank, that equates to a theoretical driving range of over 1000km.
In the real world, my average came in at 5.5L/100km across a mix of urban and open-road driving, which is an impressive result. The only caveat is Toyota’s recommendation for 95 RON premium fuel, which may add slightly to running costs over time.
Before driving the 2023 UX250h hybrid, there was some trepidation.
All versions of the original series from 2018 were tested previously, and in every one bar the base 200 on small wheels and tyres, none lived up to the promise of a premium Lexus crossover. A harsh ride, excessive noise intrusion and dull handling made this model a disappointment.
That’s all in the past, thankfully, thanks to a sustained program to save the UX from mediocrity. The company really got the basics wrong the first time around with the horrid CT200h predecessor back in 2011, so we imagine that it would be damned if this was going down the same sorry path again.
In the 250h Luxury, as reviewed here, it is difficult to objectively fault the way everything works and drives.
Let’s start with performance. Even in Normal or Eco mode, the UX steps off the line briskly, and initially at least, it’s the electric motor and battery that silently whooshes the car forward.
If you’re gentle, you can reach speeds of up to about 40km/h before the petrol engine chimes in unobtrusively.
Beyond that, there’s a stream of electric power you can feel, keeping the acceleration coming on strong, even as speeds rise above 100km/h.
This is also true for Sport mode, except that it all happens a bit quicker and earlier, and with extra urge.
And the welcome news here is that the CVT doesn’t really make the engine sound too droney, unless the driver is mashing the pedal to the metal.
Travelling along at normal urban speeds, there’s a seamless transition from electric-enhanced petrol propulsion back to electric-only if the conditions are right – such as when coasting off-throttle.
This is most common in heavier traffic, and the resulting smoothness and quietness adds to a refined and relaxed experience.
About our only objection is when you apply the brakes. In our test car, they felt a little on/off, like a switch. At times, they seemed too grabby for smooth stopping.
That said, the driver can downshift using the gear lever to provide powertrain braking, to help minimise snatchiness.
Road noise seems to be more muted than before, supporting Lexus’ claims that retuning the suspension and beefing up the structure/chassis has helped with refinement.
We wouldn’t say the UX is at the top of the class for quietness, especially on Australia’s coarse-bitumen highways, but now things have hushed sufficiently enough for a crossover purporting to be a premium.
Where the suspension changes really transform the UX, at least on the 215/60R17 tyres the Luxury wears, is how much softer and comfier the ride is.
Where before there was suddenness there’s now suppleness, substantially improving the experience. We wonder whether the bigger-wheeled rubber the richer grades receive are as well-resolved.
As the 250h Luxury is not trying to be a hot hatch, the resulting body lean through fast corners is a happy trade-off, though it’s not so roly-poly that handling composure is adversely affected.
Plus, the steering – while light and easy at parking speeds – still offers enough response and feedback for most drivers to enjoy taking the UX for a cross-country blast once in a while.
To that end, the steering’s weighting does increase in Sport mode… though you won’t be selling your Peugeot 205 GTi for one just yet, but that previous dullness is history. In fact, whether behind the wheel or ensconced in one of the inviting outboard seats, the UX250h as a whole is a much sunnier experience all-round than before.
On the road, the RAV4 Hybrid 2WD performs confidently across most situations. It can sound a little strained when pushed hard, but there’s enough power on tap to keep up with traffic without issue.
The ride leans towards slightly firm, paired with responsive steering that gives it a more controlled feel through corners than you might expect. It remains stable at speed and around town feels punchy and easy to drive.
For those who prefer a stronger regenerative braking effect, switching to 'B' mode adds a noticeable increase, which works well in urban traffic. Refinement is another highlight. It’s impressively quiet on the move, even at highway speeds and feels well suited to longer trips.
One of the standout improvements is the 360-degree camera system. Where the previous version fell short, this one is clear and easy to use, making parking straightforward.
Tested in 2019, the UX has managed an ANCAP crash-test rating of a maximum five stars. The rating applies to all models built from October, 2020, onwards.
That’s no surprise, given the level of standard safety equipment fitted, even to this entry-level 250h Luxury grade.
You’ll find eight airbags – dual front, side chest, side head and driver and passenger knee – as well as Lexus’ ‘Pre-collision safety system’ with AEB for pedestrian (day/night) and cyclist (day) detection and daytime intersection assistance.
The AEB functions from 10km/h to 180km/h and the lane support systems between 50km/h and 180km/h.
Also included is lane-keep assist, speed-sign recognition, rear cross-traffic alert, parking support braking, blind-spot monitor, emergency steering assist, auto high beam, full stop/go adaptive cruise control and front and rear parking sensors.
Anti-lock brakes with brake assist and electronic brake-force distribution, traction control, stability control, active cornering assist, four-wheel disc brakes and a reverse camera are fitted.
Lexus’ Connected Services offers SOS emergency call, stolen vehicle tracker and other GPS-based assistance features.
The outboard rear seats include ISOFIX child restraint anchors and there are three top tethers for baby capsule/child seat straps across the second row.
Due to myriad delays, Toyota wasn’t able to submit the new RAV4 for testing with ANCAP before the new and more stringent 2026 protocols kicked in, and thus it’s unrated for now, with a yet-to-be-detailed upgrade to come later to meet the stricter standard.
For now, it has a strong suite of safety equipment included, like eight-airbags, side exit assist, front and rear cross-traffic alert and emergency phone call capability. The adaptive cruise control is one of the better systems I’ve used in a long time and only the driver monitoring is annoyingly intrusive, otherwise the safety stuff seems well-calibrated for everyday use.
Other safety equipment includes lane departure warning, lane keeping aid, active steering assist, traffic sign recognition, and forward collision warning. There is also autonomous emergency braking (AEB), car, pedestrian and cyclist detection and junction turning assist.
For families there are two ISOFIX child seat mounts and three top-tether anchor points.
Lexus offers a five-year/unlimited kilometre warranty and roadside assistance.
Service intervals are at 12 months or 15,000km.
The first three scheduled services are capped at $495 each, with the work carried out detailed online.
The RAV4 is backed by Toyota’s five-year, unlimited-kilometre warranty, which now sits slightly behind some rivals offering longer coverage (upwards of seven-years on some).
Servicing is more competitive. A five-year capped price program comes in at $1625, averaging $325 per visit, with intervals set at 12 months or 15,000km. That’s well priced for the segment.
You also get complimentary roadside assistance, which is service-activated, along with a one-year subscription to the 'myToyota Connect' app. This allows remote access to functions like climate control and locking or unlocking the vehicle, adding a layer of convenience.