Lexus RX500H vs Gac Emzoom

What's the difference?

The Lexus RX500h F Sport Performance certainly gave a solid driving performance this week. I was comfortable behind the wheel and enjoyed the luxe features up front. I feel that it's missing some luxe items in the back seat and some of the family storage options that other large SUVs can have but otherwise, it suited my family’s needs. The fuel efficiency was quite surprising for a hybrid, so this gets a 7.0/10 from me.

My son really liked the panoramic roof and his high seating position. So, he gives this an 8.0/10.

Candidly, I really didn’t want to like the Emzoom. I think Australia has too many car brands already and the market is in danger of becoming overwhelmed with mediocre products at bargain prices that will squeeze out better but more expensive products.

But I cannot help but really be impressed by what GAC is offering. There’s no doubt the brand faces a major challenge expanding its dealership network to grow sales, but if it continues to deliver vehicles as nice as the Emzoom then it at least has a shot.

Not only is it affordable but it has style, space and is enjoyable to drive. For anyone in the market for a small SUV or just a sub-$30k new car, this should definitely be on your short-list.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

The RX is a deceptively large SUV, at first glance the sporty tailoring might make you think it’s the smaller NX sibling but park it and you’ll see how it fills up a space!

It’s 4890mm long and 1920mm wide but the compact 1695mm height is what causes the misdirection.

Let’s get straight into some of the obvious design changes. The iconic ‘spindle’ grille design has been flattened at the top with a new body panel. It’s a design choice that makes the bonnet look more bulbous than sporty but that’s pretty much all I don’t like.  

It was a great choice to lift and level out the sloping of the bonnet because it looks a lot more purposeful now. There’s lots of sporty elements too with the black 21-inch alloy wheels and faux-mesh intake vents at the front and rear. Plus, I’ve always been a fan of the floating roof effect that’s created by the black panelling that shoots from the C-pillar to the rear.

It’s not just the exterior that’s been revamped. The interior now boasts a massive 14-inch touchscreen multimedia system, up from the 12.3-inch screen from the previous generation. The gear shifter is now an e-shifter and the dashboard has been ‘stepped’ to make it feel like you’re being tucked into the cockpit. There’s new ambient lighting inside too, designed to make the interior feel like a luxury lounge.

All round, they’ve nailed the ‘luxury’ aspect.

Unfortunately one of the common themes for many of the new Chinese brands entering the Australian market is inoffensive but uninteresting design. The cars tend to be quite generic and lacking in style and statement.

That’s not the case with the Emzoom, which stands out with its bold, angular design that really sets it apart from its direct rivals. For a brand looking to make an immediate impression and attract a new demographic, GAC has made a strong opening move with the Emzoom.

It’s not limited to the exterior either, with an equally design-forward cabin. There’s only a smallish 7.0-inch LCD instrument display integrated into a wider panel, but it’s all housed within a single unit alongside the 14.6-inch multimedia display to create a hi-tech look.

Yes, there are other elements from rival brands that are evident in the design, but borrowing a few cues from other places isn’t something unique to GAC and the overall look and feel of the Emzoom is very likeable.

Sometimes you can forget how many luxury items this car has because they've been sprinkled around too sparsely.

For example, front passengers definitely enjoy the most this car has to offer. The legroom and headroom are both great, while the luxe factors feature heavily with the heated and ventilated seats and heated steering wheel. It’s great that there is dual-climate control up front and ample individual storage on offer.

The driver has a lot of technology within easy reach – the 14-inch touchscreen multimedia system is simple to use and has built-in satellite navigation. You can pull the directions into the head-up display and there’s still a healthy mix of physical dials on display. The wireless Apple CarPlay was easy to connect to and there’s also wired Android Auto, Bluetooth connectivity and digital radio (which was good in the city, terrible in regional areas).

Front passengers are absolutely spoiled when it comes to charging options, too. You can choose between an USB-A port, three USB-C ports, 12-volt port and a wireless charging pad!

When I reviewed the smaller NX sibling, I struggled with the e-latch door handles but finally got used to them on this model (I even like them!). My six-year-old found them to be frustrating at times and if the groans from my family members are to be believed, they weren’t impressed either but I do think it came down to it being a ‘user’ issue!

The backseat is comfortable and perfect for my 168cm height but taller passengers may feel a little cosier. The seats are set in a stadium setting, which does make you feel like you’re teetering in corners but my son loved the high position.

You can comfortably fit a couple of child seats back there but it might be a squeeze for three. The wide door apertures do make it easy to fit a child seat and to bend down to buckle them in.

Individual storage is limited to just map pockets, two cupholders and skinny drink bottle holders in the doors. The amenities never quite make it to luxurious either but I did like seeing two USB-C ports and retractable sun blinds.

The boot space is decently sized at 612L but the aperture is sloped, which means you might struggle to fit some bulky items. It has a level load space and it’s easy to access the temporary spare tyre. The powered tailgate with kick-function is super quick and handy too. 

The Emzoom offers a surprisingly spacious interior for a small SUV. 

We were required to travel with four adult occupants at one stage and even in the back seat there was enough room for this six-foot tall reviewer to ride comfortably.

It feels more spacious thanks to the panoramic sunroof which can let in a load of natural light and get rid of the cramped feeling you sometimes have in these smaller models, particularly in the back seats.

While the seats are trimmed in PVC, they look and feel fine for this price point, and the driver’s seat is ventilated and has six-way power adjustment.

There are two USB ports in the front (one A and one C) as well as a 12V outlet, and there’s one USB-A in the rear.

The boot measures 341 litres, which is a respectable size for this type of SUV. While the inclusion of a power tailgate is a very nice touch at this price and makes life easier.

GAC has kept it simple and offers the Emzoom in a single model grade - Luxury - which is priced from $25,590 plus on-road costs. Even at roughly $28,000 on-road, the Emzoom is among the dozen or so cheapest new cars in Australia, and certainly one of the most affordable SUVs of this size.

GAC didn’t skimp on equipment to achieve that price too, with such luxuries as a panoramic sunroof and power tailgate included, along with 18-inch alloy wheels, LED lights and dual-zone climate control.

Other equipment includes wireless phone charging, wireless Apple CarPlay and Android Auto, Bluetooth and a six-speaker sound system.

There is only one engine for the top model and that’s a 2.4-litre, four-cylinder turbo-petrol hybrid offering. It has a combined max power output of 273kW.

This replaces the old V6 hybrid engine from previous models but I found it to still be punchy. In fact, it’s claimed that you can do 0-100km/h in as little as 6.2 seconds.

It’s an all-wheel-drive and features a cool – eAxle … meaning the car is a bit clever with its power distribution using the electric motor to power the rear axle and the petrol engine to power the front. You can notice the gear changes with the six-speed auto transmission but overall, this combination delivers a solid performance.

Bucking the trend for electrification, the Emzoom is powered by a 1.5-litre four-cylinder turbocharged petrol engine that makes 125kW/270Nm. This provides adequate performance for a small SUV, without offering anything special.

The engine is paired to a seven-speed dual-clutch transmission, which sends its power to the front wheels. More on that set-up under ‘Driving’...

The official combined fuel figure is 6.5L/100km and that’s up by half a litre on the previous model. Real-world testing saw my figure at 8.3L, and I was disappointed with the efficiency. There are more efficient options out there that I would consider if the ‘hybrid’ part of the model’s name was what interested you.

With the 65L fuel tank and based off the official combined figure, you should be able to get a 1000km driving range … but based off my experience, I would expect a little less than that.

Slightly confusingly GAC quotes a claimed combined urban/extra urban figure of 6.6L/100km, but based on the WLTC testing protocol, which is similar but marginally different to the more common and real-world-focused WLTP.

However, in our actual real-world test drive we instead saw a return of 7.6L/100km, so expect to use slightly more than the claim, regardless of testing protocols.

The Emzoom has a 47-litre fuel tank, which means if you can hit the claimed economy, you’ll have a range of just over 700km on a single tank. Our real-world average would still be good for more than 600km, which is a respectable range for what is designed to be a city-friendly SUV. 

My first thought when I drove this was that it doesn’t drive like a big car. It has nice sporty handling – it feels firmly positioned on the road and the steering is responsive.

There’s a definite sense of power but it’s lazy. You have to get firm with the accelerator but it performs well when you push it.

There’s an interesting duality at play here because, despite this, it’s not sluggish - I’m just as confident on the open-road as I am zipping across traffic in this.

The suspension is adaptive and feels springy. It handles cornering quite well but I’m not as firmly seated as I would like. My husband said the same from the passenger side.

The cabin is extremely quiet and peaceful until my kid gets into the car. Then it’s 20-questions in 20-seconds. But otherwise, the new active noise cancelling this model has, works.

I really love the 11m turning circle – parking this in a rat-warren car park was simple. The 360-degree view camera is easily in my top three for camera tech that I’ve used and I like how the car ‘disappears’ when you’re manoeuvring. It makes it easier to navigate a tight spot and not get distracted. Large SUVs can sometimes feel daunting to park but not this one.

What makes the Emzoom really impressive, particularly at its price, is the way it drives. GAC has been in partnership with both Toyota and Honda in China for decades, and clearly the brand has been paying attention to how those more established global brands do things.

The net result is a small SUV that is genuinely enjoyable to drive and a far cry from the dull, unresolved offerings from other Chinese newcomers.

The Emzoom’s ride is nothing short of remarkable, given this is an all-new brand to Australia. It managed to soak up some very nasty-looking bumps without any notable fuss in the cabin. There is still some fine-tuning that could be done to make it class-leading in terms of both comfort and responsiveness, but the overall first impression is very, very positive.

It’s a similar story for the steering, with responsiveness and good weighting, not the occasionally numb and dull steering other Chinese competition offer up. 

The engine is fine, nothing special to report, it does the job steadily but does need to be worked hard at times. The gearbox, on the other hand, is more notable.

While a dual-clutch transmission is better on paper, providing faster gear changes for more responsive driving and lower fuel consumption, in practical terms they can be more challenging to operate smoothly.

That’s very much the case with the Emzoom, with the clutch tending to ‘slip’ when you take-off from standstill, often resulting in wheel spin - and a more dramatic-sounding departure than you intended. 

This is probably not helped by the tyres, a Chinese brand that this reviewer had never experienced before but felt light on grip.

Once on the move, it works well enough, although occasionally it gets caught between gears when you’re trying to drive more spiritedly, but most of the time it’s fine.

By far the biggest foible of the Emzoom is the noise. GAC clearly saved money on what’s known in the business as ‘NVH’ (or noise, vibration and harshness), with a noticeable amount of tyre roar, wind noise from mirrors and poor sound deadening underneath.

It’s not ideal but there was always going to be a compromise to get this type of SUV for this price.

Thankfully, GAC didn’t cut too many corners on safety. There’s airbag coverage for all outboard occupants and a 360-degree parking camera system as well as a decent amount of driver assistance features for a sub-$30k SUV.

It must be noted that there is no ANCAP or Euro NCAP score, but the Emzoom comes with autonomous emergency braking (AEB), forward collision warning, lane keeping assist, lane departure warning, high beam assist and adaptive cruise control.

However, that's the extent of the list, so it doesn't have the comprehensive list of active safety systems that its rivals can claim.

The ownership terms have been improved too with the RX now coming with a five-year/unlimited km warranty term, which is more in line with the market standard.

It has a five-year/75,000km capped-price servicing plan and services cost $695, which is $100 more than the previous model. Even with the price hike, the servicing costs aren’t as expensive as others in the class. 

Servicing intervals are reasonable at every 12 months or 15,000km – whichever occurs first, which is good.

Lexus recommends a minimum of 95 RON petrol for this model.

GAC has tried to be proactive and match the market with a seven-year/unlimited kilometre warranty, but strangely offers an even longer warranty for its electric and plug-in hybrid models.

It is an unusual decision and raises question marks over the longevity of its internal combustion engine models for no apparent reason.

As we wrote when we tested the Aion V, GAC is starting from scratch in Australia with less than a dozen dealers set to operate in the first 12 months. That means limited opportunities to both buy and service a GAC vehicle.