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What's the difference?
The Hyundai Santa Fe is a seven-seater SUV that slips in-between the enormous Palisade and mid-sized Tucson in Hyundai’s line-up.
And while it seemed to be the SUV that had everything, from unconventional good looks to cool tech, there’s never been a hybrid version despite rivals such as the Mitsubishi Outlander PHEV and Kia Sorento hybrid being on the market... until now.
Yep, 'better late than never' isn’t just the motto of my punctuality-challenged family, it’s also the case with the Santa Fe Hybrid.
In many ways, the Santa Fe Hybrid makes up for its lateness with a drive experience better than the regular Santa Fe - and you’ll save fuel, too.
I’ll tell you how much fuel you’ll save below, along with how much more you’ll pay to own a Santa Fe Hybrid over a regular Santa Fe. I’ll also cover off its safety tech, standard features and practicality.
As far as clichés go, attempting to make “a silk purse from a sow’s ear” couldn’t be more apt than when contemplating the original NX of 2014.
What was essentially the Lexus-fication of the vocal, fidgety and thirsty old Toyota RAV4 may have worked a treat sales-wise, but proved trickier when assessed against the lens of a BMW X3, Audi Q5 and Volvo XC60 rival.
The earliest NX just wasn’t refined enough.
This was especially true following the reborn RAV4 arrival in 2019, proving to be embarrassingly more competent – even compared to most luxury midsized SUV alternatives.
Now, finally, the NX redesign has followed suit, moving on to a variation of the Toyota’s stronger, quieter and more advanced TNGA architecture (dubbed GA-K) as a starting base.
Speaking of which, let’s dive straight into the least-expensive version, the NX 250 Luxury 2WD auto, to find out if the most popular Lexus model in Australia has finally found its mojo.
The Santa Fe Hybrid is a better Santa Fe to drive than the V6 petrol or the diesel variant. It’s also a lot more fuel efficient, but the value isn’t as great at this price. Also keep in mind that the Hybrid has a much lower braked towing capacity relative to the diesel and V6 petrol Santa Fes.
The Elite grade will save you money, and you’re not missing out on many luxuries.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
So, is the cheapest Lexus NX the grade you’d skip? Depends on where you live and drive.
If you’re urban based and bound, save up a bit more and go the petrol-electric hybrid; otherwise, out on country roads especially, the spirited and sporty NX 250 is more than up to the task.
Either way, though, the latest NX is finally fit to fight the other premium brands’ medium SUV efforts, head on and held up high. Welcome to big mid league, Lexus.
Ignore or underestimate at your own peril, everybody else.
There’s only one way to tell the hybrid version of the Santa Fe from the petrol and diesel variants - the wheels. The hybrid's wheels are smaller and have a sort of ‘cog’ design to them. I’m not a fan of the styling, but they’re supposed to be aerodynamic and save fuel.
Overall, I am a fan of the Santa Fe’s looks which were given a major change in 2020 with a completely different grille and interior.
I like the way Hyundai has moved away from giving all its cars the same face, with each model now having its own visual identity.
The Santa Fe’s wide, cat fish-like gaping mouth grille might not be for everybody, but it sure doesn’t look like the front of any other SUV on the market.
The rear of the Santa Fe is far more conservative but looks prestigious enough to stop short of the boredom threshold.
It’s far from boring inside with the dash sculptured into what appear to be rock pools, with geyser-like air vents and a floating centre console.
Again, no sign this is a hybrid in the cabin either, which is the way it should be, or will be when electric vehicles become the norm.
The cabins of the Elite and Highlander are filled with leather and modern tech. It’s a plush place made even plusher on the Highlander with its Nappa leather upholstery.
The Santa Fe is a big, mid-sized SUV at 4.8m end-to-end, but it’s not as large as a Hyundai Palisade. That's huge at five metres long.
Lexus says that nearly one million of the original-shape NX versions were produced, so there’s no way that the brand was going to mess with the styling of the latest version. Which explains why picking new from old is a serious case of trainspotting.
But that migration to the TNGA GA-K platform has brought some benefits from a design point of view. The styling now breathes more, especially when viewed rear-on, thanks to a body that’s 20mm longer and wider, as well as a handy 30mm wheelbase stretch.
Drilling into the details, the headlights have an LED ‘tick’ motif, the corporate ‘spindle’ grille isn’t as in your face and the rear gains ‘LEXUS’ lettering spelled out, probably to accentuate stance.
Crisp and elegant, the design works well. This is a handsome machine. Looks expensive too.
The Santa Fe is among only a handful of mid-sized SUVs offering seven seats. The third-row seats are really designed to be used occasionally. They’re flat and fairly hard and the passengers back there aren’t fully covered by the side curtain airbags.
The second row offers plenty of room. Enough, even for me at 191cm, to sit comfortably behind my driving position.
And if you’d like more space then the Highlander grade allows you can replace that bench seat with two captain’s chairs in the six-seat version.
Clever cabin storage spaces can be found throughout. I particularly like the floating centre console with an area underneath big enough for a small backpack, and the shelf above the glove box in the dash is also good for throwing a wallet or phone.
Big door pockets, cupholders and a deep centre console storage box are also on board.
For charging devices there are five USB ports (two up front, two in the second row, and one in the third), two 12-volt outlets (front seats and cargo area) and a wireless phone charger.
While there isn’t three-zone climate control. There are directional air vents in all three rows and the Elite and Highlander grades also come with pull-up sun shades for the rear windows.
As for the boot, most of the time you’ll probably have the third-row seats folded flat, and that’ll give you a cargo capacity of 571 litres.
Or, if you are using the third row there’s 130 litres of space left for you to use.
Though distinctively attractive and obviously well built, the previous NX was quite small for a medium-sized SUV inside, with tight rear legroom.
It also had a nonsense mouse-operated multimedia controller that was fiddly, annoying and counter-intuitive to use.
Thankfully, the new-from-the-ground-up design has rectified both these issues in the latest version.
Now the NX is properly medium-sized, and so easier to get in and out of, as well as palpably roomier front and rear. Employing the RAV4’s TNGA architecture results in a lower and roomier cabin, that benefits all in terms of packaging.
Being the entry-level 250, you might not expect much in terms of interior presentation or style, but Lexus Australia’s product planners have been deft in specifying this grade to make it look luxurious and on-brand.
Body-hugging bolstered perforated leather front bucket seats, in our example finished in a black/cream hue with orange stitching, belie the base-grade reality of the 250. This scheme is also found on the centre console, armrest and door cards, lifting the ambience no end. It looks, feels and smells expensive in here.
The only thing that seems to be missing is a smartphone charger. That's part of a $3K option pack that also throws in a sunroof and foot-operated actuation for the electric tailgate. Not bad.
Then there’s the driving position, with an electrically-operated reach/height adjustable steering column and a multi-configurable seat to help find the right spot. All-round vision is also better than you might expect, no doubt helped out by huge exterior mirrors and a large reversing camera screen.
Typical Lexus-style classy digital instrumentation, directly ahead, are positioned in such a way that you’re not really aware of/missing the available head-up display in higher grades. Though it takes a quick amount of familiarisation, all the info there is ultimately clear and easy to take in.
The same applies to the now touch-only centre screen, which has a slick rich finish and tactility, and also encompasses the climate-control display.
Along with banishing the dreaded mouse pad, kudos to Lexus for also installing physical switches or buttons for the most-used items – audio volume, temperature setting, and front and rear window demisting.
These and the simplified sub-screen menus for navigation, wireless telephony/audio streaming, vehicle diagnoses and vehicle settings amongst other features, is quickly second-nature in their accessibility and operation. And the sound system quality is great too.
One of our very few complaints concerns the Apple CarPlay experience, which seems needlessly complicated to return to if you temporarily switch away from it to the NX’s native multimedia system. Confusing and distracting.
Never mind. There are minivan levels of practicality at work here, from the superb and easily manipulated ventilation system to the seemingly endless storage options, that include bottle holder capability in the doors, a clever lid operation for the huge centre console and properly engineered cupholders.
Lovely lush materials of satisfying quality are further plus points.
We’re also fans of the NX’s electric door opening system with a failsafe handle, meaning you can grasp the door handle inside or out and a solenoid activated by a press in of a thumb releases the door quickly and naturally in a single action; it feels… upmarket and ergonomic once accustomed to.
Accessing the back seat is easy due to the latest model’s larger proportions. Much of the same applies out back as the front seat area in terms of quality of finish and attention to detail. Sculptured and enveloping backrests (adjustable for two reclining positions), a well-padded cushion and more-than-sufficient space for two burly adults or three smaller people means this NX is more family friendly than the swoopy exterior styling suggests.
We’re also happy to find large people-facing air vents, two USB and a 12V outlets, one-touch electric windows with that premium-car soft close mechanism, overhead LED lights, grab handles, centre armrest with cupholders, map storage behind both front seats, coat hooks and good lines of vision further enhance the appealing and comfortable back seat environment. It feels like a Lexus should.
Further back than that, after releasing the electric tailgate via either an interior button or exterior switch, you’ll find that the boot has a fairly high loading lip, but then offsets this with a long, flat floor with matching levels of appropriate-quality finishes. Another 12V plug and two bag hooks are included, along with ample lighting and tie-down hooks. There’s also a hidden deep storage compartment underneath the floor, due to the discontinuation of a spare wheel (due to runflat tyres, remember).
Capacity is rated at a fairly ordinary 520 litres, extending to 1411L with the split/fold backrests folded. You’d expect a remote actuation for the latter like Mazda wagons have had for decades, but none is found at this price point.
Note there is no solid cargo cover either, just a flexible/flimsy fabric item that’s foldable and easily stored.
Overall, though, despite of its base positioning within the NX hierarchy, the 250's interior experience is in keeping with the brand's image.
Hybrids cost more than their petrol and diesel equivalents, but how much more depends on whatever the car manufacturer decides you should pay.
Hyundai is charging $6500 extra for the Santa Fe hybrid over the petrol version and $3000 more than the diesel.
Also, for now, you can only get the Hybrid on the Elite and Highlander grades, the two most expensive levels in the Santa Fe line-up.
This means you’ll pay a list price of $63,000 for the Santa Fe Elite Hybrid and $69,550 for the Highlander Hybrid.
The standard features for the Elite Hybrid and Highlander hybrid are exactly the same as their petrol and diesel equivalents, except for the wheels. The hybrids have smaller 19-inch wheels (they’re 20-inch alloys on the regular Santa Fe) that Hyundai says are designed to be more aerodynamic.
So, along with those futuristic wheels, also coming standard on the Elite Hybrid are LED headlights and tail-lights, a gesture tailgate, privacy glass, proximity key with push-button start, a 10.25-inch media display, 12.3-inch instrument cluster, 10-speaker Harman Kardon stereo, leather upholstery, heated front seats with a power driver’s seat, dual-zone climate control, a wireless charger, sat nav, plus Apple CarPlay and Android Auto.
The Highlander Hybrid has all of that, but adds Nappa leather upholstery, a power front passenger seat, ventilated front seats and heated window seats in the second row, a head-up display and a panoramic sunroof.
The Elite and Highlander are both seven seaters, but you can ask for six seats in the Highlander and have that second row bench seat replaced with two captain’s chairs.
Priced from $60,800 (all prices are before on-road costs), NX 250 Luxury equipment levels are – in a word – generous for an entry-level proposition. In fact, we thought our test vehicle arrived jam-packed with options, but what’s in the photos is standard fare.
There’s no scrimping on safety, for example, with eight airbags, autonomous emergency braking (AEB), front and rear cross-traffic alert, blind-spot monitor, lane-keep and steering assist, adaptive cruise control, LED lights with auto high beams and Safe Exit Assist – which won’t allow doors to open if vehicles or cyclists are whizzing by and in danger of being struck. Clever.
The NX 250 also scores keyless entry/start, a 9.8-inch touchscreen featuring ‘Hey, Lexus’ voice control, sat-nav, Apple CarPlay/Android Auto, digital radio, powered steering column adjustability, electric front seats with heating, dual-zone climate control, a powered tailgate and 18-inch alloys running on 235/50 runflat tyres (so no spare wheels whatsoever).
About the only thing we’d like is a smartphone charger, though that’s available as part of a $3000 Enhancement Pack 1, which also throws in a sunroof and kick-sensor activation for that powered tailgate. All for under $64K. Job done.
This is provocative pricing. A base Genesis GV70 RWD starts at $68,500, a Q5 35 TDI diesel FWD costs from $68,350 or nearly $73,000 for the quattro petrol AWD – as does XC60 Plus B5 AWD, an X3 sDrive20i RWD is $76,600 and a GLC 200 RWD is now from $77,305.
Even with the Lexus’ EP1 box ticked, they make the NX 250 seem like conspicuously good value for money.
You’ll find luxuries like leather, adaptive headlights, instrumentation head-up display, a larger touchscreen, vented seats, surround-view camera, premium audio and 235/50 R20-sheathed 20-inch alloys in the bestselling 350h hybrid grade, in either swishier Sports Luxury or racier F Sport grades; both begin at $73,100, AWD adds $4800 and another (rear-sited) electric motor, while that price also covers the rapid and non-hybrid 350 Turbo AWD F Sport.
The flagship NX is the 450h+ F Sport AWD plug-in hybrid electric vehicle (PHEV) from $89,900. The company’s (and Toyota’s) first such tech for Australia.
All NXs include Lexus’ ‘Encore’ aftersales subscription program offering myriad offers and services including “free” car rental.
The Santa Fe Hybrid is not a plug-in hybrid like the Mitsubishi Outlander or Kia Sorento. That means you don’t need to connect the battery to a power outlet to charge it. Instead, the battery charges on the go as you drive it, and through regenerative braking.
Under the bonnet is a 1.6-litre, four-cylinder, turbo-petrol engine and an electric motor. They have a combined output of 169kW/350Nm.
That’s pretty good grunt. Just as a comparison, the V6 makes 200kW/331Nm, while the diesel engine produces 148kW/440Nm.
If you’re planning on towing, then the diesel and petrol are clearly the better choices with their 2500kg braked towing capacity, compared to the hybrid’s 1650kg.
The Hybrid Santa Fe is also all-wheel drive and a six-speed automatic transmission shifts gears smoothly.
There are two ways of looking at this.
Yes, the NX 250 is powered by a variation of the same engine found in the humble base Camry Ascent in Australia at almost half the price. On the other hand, it’s a Toyota powertrain and everything that’s good and reliable and dependable about that. Which is not always the case with premium SUVs.
Dubbed Dynamic Force, which may imply forced-induction like a turbo or supercharger but there isn’t any, the 2487cc 2.5-litre naturally aspirated direct-injection D-4S twin-cam four-cylinder engine delivers 152kW of power at 6600rpm and 243Nm of torque at between 4000rpm to 5000rpm.
Drive is sent to the front wheels only, via an eight-speed torque-converter automatic. Tipping the scales at a pretty hefty 1705kg, it’s nonetheless the lightest NX, and manages a power-to-weight ratio of 89.1kW per tonne. That’s about the same as a GLC 200, which uses a 2.0-litre turbo petrol engine.
This is what it’s all about isn’t it? How much fuel does the Santa Fe Hybrid use?
Hyundai says this hybrid will use 6.0L/100km after a combination of open roads and urban driving. That is excellent, but if this was a plug-in hybrid (PHEV) that figure could be as low as 4.0L/100km.
Still, the Santa Fe hybrid is much more fuel efficient than the V6 variant which uses 10.5L/100km.
I took a look at the drive history of the Santa Fe Hybrid I tested at the end of the Australian launch.
According to the trip computer the car had travelled 967.2km and had used an average of 7.3L/100km.
About 500 of those kilometres were done by me with peak hour city traffic, country roads and motorways all in there. That’s great fuel efficiency, but a Santa Fe PHEV would do better.
As I said earlier, there’s no need to plug the Santa Fe into an external power supply to charge its lithium-ion battery, it’ll charge itself automatically through normal driving.
Rated Euro6b, the NX 250 demands 95 RON premium unleaded petrol. Same as Camry, actually,
We recorded a decent 9.7 litres per 100km during our time using the NX 250 in city, urban and rural conditions, against the trip computer’s 9.5L/100km and the official combined average of just 6.9L/100km.
Note this may be so because there was a lot of fast back-road driving, as the engine loves a rev and there’s a palpable wave of power that comes on strongly between 5000rpm and 6500rpm. A bit like Mazda’s naturally-aspirated units, but just not as sonorous.
At 55 litres, the fuel tank will allow for up to 797km based on the combined average cycle between refills.
You’re not just getting better fuel economy in the hybrid version of the Santa Fe, you’re getting a better SUV to drive.
That’s what I found when I tested the Santa Fe Hybrid at its Australian launch. The ride is more comfortable and the steering feels more responsive and lighter than the V6 petrol or diesel Santa Fe, both of which I’ve driven extensively.
The better ride I think comes down to the stabilising effect of extra weight situated low from the batteries (they’re located under the driver). Hyundai told me the front suspension had been revised to deal with the added weight, too.
So, I feel the ride is now more comfortable, less jittery with a smidge more planted feeling to the handling.
The lighter and better steering feel may have something to do with having a smaller engine in the nose of the Santa Fe. The 1.6-litre four-cylinder weighs less than the 2.2-litre diesel engine and the V6 petrol. That lighter font end now has a more ‘pointable’ feeling.
That said, the electric motor would add more weight to the Santa Fe hybrid’s nose, too.
Another difference to the way the hybrid drives is the take-off acceleration. It’s quite sudden and forceful for a family SUV in this class and that’s due to the 350Nm of torque, available from 1000rpm.
That’s great for moving away out of a car space and quickly blending into traffic, or accelerating away from traffic lights.
Visibility as with the regular Santa Fe is excellent and parking is easy, too, given this isn’t a large SUV.
The NX 250 truly is a tale of two cars.
Around town, it is utterly capable and benign. The 2.5-litre atmo four-pot petrol unit is a revvy, raucous sort of engine, pulling away strongly off the line, responding quickly to pressing down on the throttle, shuffling up through seven of the lower gears smoothly (top is a highway overdrive), and generally being an easy vehicle to drive.
About the only concern is how noisy the engine can become if you’re needing to accelerate hard, with a definite mechanical zing that gives the Lexus a bit of a hoon attitude. We’re also a little hesitant about using the Sport mode in built-up areas, as ratios are held on to whether up or down shifting, amplifying the loud nature of this powertrain.
Other aspects of the NX 250’s driveability around town rate highly: light yet linear steering, with a tight turning circle providing easy manoeuvrability and parking; firm yet still absorbent suspension, offering an appropriately isolating ride over most bad road surfaces; and an overall sense of sound engineering. It seems quieter than an equivalent RAV4, more importantly.
Which led us to initially conclude that, in an urban environment, you’d naturally pay the extra $3K for the NX 250 Hybrid, to eliminate that noisy engine when pushing down hard on the throttle. Easy.
However, then we ventured out on a long rural drive, a few couple of hundred kilometres from the big city. On country roads, the NX 250 really sparks up in a most compelling way.
Yes, the engine is still a bit rowdy, but as the revs rise and the needle edges near the 6800rpm red line, the Lexus just keeps on building up speed rapidly, providing an unexpectedly sporty edge. Above 5000rpm this thing still has plenty of oomph, relying on a deep well of power to really extend its legs.
It also makes sense to slot the auto lever into manual, and use the finely positioned paddle shifters. That’s when you’re most aware of the gearbox being a torque-converter auto, with defined and assertive selections. It’s a good way to feel involved in the experience too.
Actually, as a mechanical ensemble, it all comes together at speed; that light and easy steering remains relaxed yet reactive, weighing up nicely if you choose Sport. The handling maintains a fluid, connected feel, with ample levels of grip from the Bridgestone tyres.
It occurred to us that driving the NX 250 Hybrid out on rural backroads would deny the enthusiast of the base model’s lightness and agility, since the latter weighs hundreds of kilos less; the brakes are perfectly modulated instead of feeling vaguely mushy and/or trigger happy as with many electrified SUVs; and – even with the road noise being well-supressed – you’re far less aware that the atmo petrol engine is singing loudly at speed.
Plus, the ride out in the sticks, even on our craggy old test strip that would jar the bones of some other midsized SUVs, remains calm and comfortably firm. That’s real progress for the NX.
We’d appreciate a bit more nuance in the way the stability control kicks in (quite late) to catch the tail; while the driver-assist tech like the adaptive cruise control and lane-keep assist do their jobs admirably, the latter’s constant chiming can be annoying; and there's a fair amount of road-noise intrusion over coarse bitumen. Like most midsized luxury SUVs, actually. Still quieter than a RAV4, though.
No jarring faults then. Lexus has done its homework and fixed most of the things that annoyed or infuriated us about the previous generation version. Good work.
The regular Santa Fe scored the maximum five-star ANCAP rating when it was tested in 2018. You don’t need me to tell you the world was a different place back then, as it was in terms of automotive safety requirements.
New advanced safety tech has been added to this SUV over the years and this Santa Fe hybrid comes equipped with all of it, too.
There’s AEB which works at intersections, too, blind-spot warning, rear cross-traffic alert, lane keeping assistance, rear occupant alert, auto high beam headlights and adaptive cruise control.
The forward AEB will bring the vehicle to a complete stop for cyclists and pedestrians at speeds between 10km/h and 65km/h or 75km/h for vehicles.
Above the speeds the vehicle will slow as much as possible in an attempt to avoid a collision.
The Highlander adds even more tech in the form of a surround view camera, blind spot monitor, and rear AEB.
This top grade also boasts remote parking that allows the you to drive the Santa Fe in or out of tight parking spots using the key fob as a remote control. It sounds incredible but it’s real. I’ve demonstrated this feature in the video above.
On a super serious note be aware that even though this is a three-row SUV, the curtain airbags don’t completely cover the third row windows.
The Santa Fe isn’t the only SUV with this airbag inadequacy - the Kia Sorento has the same problem.
Tested in July, 2022, the latest NX range delivers a five-star ANCAP crash-test rating. It managed high scores in all four categories: Adult, Child and Vulnerable Road User protections, and Safety Assist technologies.
You’ll find eight airbags (providing coverage to all outboard occupants, also taking in dual-front occupant knees and centre item to stop lateral head strikes).
The AEB system with intersection assist works between 5-80km/h for pedestrian and cyclist detection and works day and night, while the car-to-car protection works between 5-180km/h.
Then there’s lane-tracing, lane-keep and steering assist, that works between 50-200km/h, as well as blind-spot monitoring, adaptive cruise control with stop/go functionality, auto high beams, road sign recognition, front as well as rear cross-traffic alert, reverse parking cameras, all-round parking sensors, tyre pressure monitors and Safe Exit Assist – which won’t allow doors to open if passing cyclists or pedestrians are in danger of being struck.
There’s also Intersection Turn Assist, providing early brake activation if required, Emergency Steering Assist (extra steering assistance to help keep the vehicle in its lane) and Emergency Driving Stop System.
As with most new vehicles nowadays, anti-lock brakes with brake-assist and electronic brake-force distribution is also standard, along with stability and traction control systems. Lexus provides three rear-seat child-seat tether anchorages and two ISOFIX latches, fitted to the outboard positions of the back bench.
The Santa Fe Hybrid has the same warranty as the rest of the range at five years/unlimited km. The battery is covered by an eight-year/160,000km warranty, which is pretty standard for hybrids.
Servicing is required every 10,000km/12months, however, the costs were yet to be finalised at the time of publishing.
Since the beginning of 2021, Lexus offers a five-year, unlimited kilometre warranty with roadside assistance. It used to be four years.
Service intervals are at 12 months or 15,000km, whichever comes first.
The NX also includes three years and 45,000km of capped-price servicing, with each one costing $495 – and as we’ve noticed in the recent past, that is very highly competitive pricing for a luxury brand.
Plus, there’s also Lexus’ ‘Encore’ aftersales subscription program offering myriad offers and services.