What's the difference?
Chery would likely prefer you forget its initial foray into the Australian market, but doing so would do a disservice to the brand.
We don’t need to go into the nitty gritty of what went wrong back then, but needless to say the first Chery models of around 15 years ago were not particularly good.
Since its return in 2022 Chery is unrecognisable from that first attempt at cracking this market. The Omoda 5, the first model of its relaunch, was flawed but light years ahead of the earlier models in terms of design, presentation and build quality.
It has since expanded with the larger Tiggo 7 Pro and Tiggo 8 Pro Max SUVs and then in late 2024 it added this, the Tiggo 4 Pro. This is Chery’s answer to the likes of the Hyundai Venue, Mazda CX-30, Toyota Yaris Cross, etc in what’s known as the ‘light SUV’ segment.
Chery had a very good 2024, more than doubling its sales, so there are clear signs the brand is enjoying far greater success with its second attempt in Australia.
But is the Tiggo 4 Pro worth buying, if you’re in the market for a compact SUV? Let’s answer that question as we go through all the details.
The Calligraphy is in the upper ranks of the Hyundai Palisade line-up.
It’s a big classy-looking SUV inside and out, it’s packed full of features, it has eight seats, and it’s even all-wheel drive, but with a price tag that’s more than $80,000. Is it worth your consideration?
Read on.
Is the Tiggo 4 Pro the best light SUV on the market? No, it falls short in some key areas, but there’s also a lot to like about it.
The driving dynamics needs more tuning to put it on par with its class rivals. I believe the Chinese brand that invests in a local ride and handling program in the same way Hyundai and Kia have done in the past decade will have a big advantage with customers. The Tiggo 4 feels too vague and unresolved at times, especially in the wet, and that could be rectified with some minor tweaks.
The safety systems also need some major work to make them smoother and less intrusive so you don’t go searching for the button to switch them off - which defeats the purpose of having them in the first place.
But if you can look past (or accept) the driving and active safety issues, there are some big plus points for Chery’s latest model. It looks great inside and out, offers up plenty of value and is as practical as a compact SUV can be.
Chery has come a long way in a short space of time and with some more improvements it’s easy to see it continuing its sales growth with models like the Tiggo 4 Pro.
The Palisade Calligraphy is a nice SUV to drive on road. It’s composed and refined, and as an eight-seater, it makes a sensible daily driver, especially for those of us with more than a couple of children.
My teenagers loved this Palisade because there were charge points for everyone – namely them – and that second row, according to them, is very comfortable.
It has a few niggles, but, while it’s not perfect, the Palisade Calligraphy does so many things so well that you are willing to forgive it its few quirks and AWD gives it a handy advantage over any of its 2WD rivals.
This is the area where Chery has made immense progress in such a short period of time, which underlines the rapid rate of change the Chinese car industry has been able to manage.
Whereas the J11 I drove all those years ago was a mess, seemingly designed by a team of people not allowed to talk to each other, the Tiggo 4 Pro looks smart and stylish on the outside and in the cabin.
While there are some elements of rival models to the look, there’s also a clear family design to all the Chery Tiggo models that helps create a cohesive look across the range.
It took the South Korean brands nearly two decades to achieve this level of design evolution, so it’s impressive (and worrying for rivals) that the Chinese brands have managed to do it so much quicker.
Inside, the cabin design is not only a major step forward and looks very nice for an SUV at this price point in terms of the presentation and technology.
The dual 10.2-inch screens look more premium than the car's price suggests, as does the lower digital screen for the climate control settings as well as the soft-touch finishes and gloss black trim.
This is a nice looking SUV in a generic, non-offensive way.
The Calligraphy is in the top ranks of the Palisade range, so, in terms of design you'd expect it to be a bit easy on the eye and it is, especially the exterior, from the big grille all the way back.
Our test vehicle’s colour looks a lot like black to me. Hyundai calls it 'Robust Emerald' and I started to not strongly dislike it after a few days.
The interior has a real premium look and feel to it with Nappa leather accents and expanses of soft-touch surfaces adding to that prevailing overall impression.
This is a cleanly designed space – it's really quite easy on the eyes – and it's comfortable to be in. Bonus: the build quality is great, it all feels so well put together.
This Palisade is also a prime example of a car maker effectively blending high-tech displays and controls into a cabin in a low-key way – nothing really seems out of place here and everything is easy to locate and operate.
Starting with the question of space, the Tiggo 4 Pro actually offers up good room, for what is ultimately a compact SUV. No, it’s not ideal for a family of five, but for anyone looking for an urban-friendly runabout for singles or couples, it plays that role nicely.
The fronts seats are quite nice, comfortable and offer good support. There’s adequate space in the back to take children, or even adults, with some compromise to the front seat position, but that’s in line with expectations for any model this size externally.
The boot holds a claimed 380 litres, which is quite generous when you compare it to the likes of the CX-3 (264L) and Venue (355L), but can’t match the likes of the Yaris Cross (397L) and Nissan Juke (422L).
The technology in the car is impressive for an SUV this size, especially given the price. The dual 10.2-inch displays look slick, as does the lower screen for climate control, which gives a hint of Audi or Range Rover vibe to the cabin.
The multimedia system is straightforward to use, thanks in large part to the wireless Android Auto and Apple CarPlay, but I did find the ‘Hello Chery’ voice command system hit and miss - although, to be fair to Chery, I find all these voice command systems hit and miss.
One minor amusement is the ‘welcome theme’ that plays when you get in the car. Many brands do this trick, a short musical jingle when you open the door to welcome you inside. The team at Chery went a little overboard, though, and wrote a whopping 15-second theme (yes, I timed it with a stopwatch), which feels like major overkill. Thankfully it can be turned off in the set-up menu.
Once you've spent any time in the Palisade Calligraphy cabin, you get to realise just how comfortable it is.
The driver and front-passenger seats are very comfortable and very supportive, and these are both power adjustable. The driver’s seat is 12-way power-adjustable so you can precisely dial in your position.
There are so many handy features to the interior that if you can find something that's missing, I want to hear about it.
There are plenty of storage spaces and cupholders* and lots of charge points, including a USBs up the front and two USB-Cs for each row’s passengers.
* Hyundai reckons there are 17 cupholders throughout the Palisade interior but I didn’t count them so we’re taking the company's word for it.
The second row is quite spacious and on the right side of comfortable and the passengers have access to sufficient controls including climate control.
The outboard seats are heated and there are controls for the fan on the back of the centre console. There are USB-C points on the inside edges of the front seats for the second-row passengers, a couple of cupholders either side as well as sun shades on each second-row window.
That’s helpful if you're trying to get your little ones to sleep, or at least prevent the sun from blasting them in the eyes.
In terms of child restraint points in the second row, you have three top tether points and two ISOFIX anchors and in the third row you have two top tethers and one ISOFIX location.
The third row is the domain of children, or two adults if you don't like them. There's not a lot of room. I racked the second row forward just a bit to give me some much-needed knee room.
There are a couple of cupholders either side in the third row and passengers there do have access to air vents. This is sufficiently comfortable for children, but it's a no-go zone for adults.
With all three rows in use, there is a claimed 311 litres of cargo space in the boot area, which doesn’t mean a lot until you can see what fits in there, for better or worse.
Now, normally in a Family review, you might expect to see groceries and maybe a pram in the rear cargo area as an illustrative measure of what you can or cannot fit in there. Well, that’s not my style.
This is an AWD vehicle, and I drive on dirt roads as part of any AWD test, so I wanted some items from my vehicle-recovery kit onboard, including a set of four MaxTrax (vehicle-recovery boards, if you don’t know already), an air compressor (to re-inflate a punctured or intentionally deflated tyre), a first-aid kit, and a tyre-puncture repair kit.
All of these things fit easily into the rear cargo area with the third row up and theoretically in use.
That listed cargo space increases to 704 litres with the third row stowed away.
Then, with the second and third rows down you’re at 2447 litres.
Kerb weight is 2070kg and GVM is 2755kg, so you have a little bit of wiggle room in terms of how much you can pack onboard. A full-size spare sits under the body at the rear.
Chery was not backwards in coming forward with the launch of the Tiggo 4 Pro, with Chief Operating Officer Lucas Harris claiming it is “Australia’s best value SUV.” It’s a huge call to make, but there’s no doubt the Tiggo 4 Pro offers a lot for a competitive price.
There are two model grades to choose from, the Urban, which is priced from $23,990, and the Ultimate, which is $26,990 - and crucially both those prices are drive-away.
That gives Chery a clear financial advantage on its rivals. That’s because the most affordable rival is the Hyundai Venue at $22,500 (plus on-road costs), while the cheapest Mazda CX-3 is $26,950 (plus on-roads) and Toyota’s entry-level model in the hybrid-only Yaris Cross is $30,900 (plus on-roads).
Both the Urban and Ultimate feature the same powertrain, so the difference is in their specification.
The entry-level grade comes equipped with 17-inch alloy wheels, dual-zone climate control, a synthetic leather-trimmed steering wheel, dual 10.2-inch screen display (one for the instrument panel and one for the multimedia), digital radio, Android Auto and Apple CarPlay (wired & wireless), ‘Hello Chery’ voice command and all LED exterior lights.
Stepping up to the Ultimate adds 18-inch alloys, heated front seats, a six-speaker sound system, 360-degree surround camera view, a power sunroof and power-folding exterior mirrors.
All told, the Tiggo 4 Pro is a very good value SUV - even if I wouldn’t go as far as calling it the ‘best value SUV in Australia.’
The Calligraphy is available as a 3.8-litre petrol front-wheel drive with an eight-speed automatic transmission and eight seats, or with the 2.2-litre turbo-diesel engine, eight-speed auto and AWD, as in our test vehicle, priced from $82,175 (excluding on-road costs).
Standard features include a 10-inch head-up display, heated steering wheel, Nappa leather-appointed seats, 12-way power-adjustable driver’s seat (with preferred position memory), ventilated first- and second-row seats, heated second-row seats, dual sunroof with tilt function, remote park assist (forward and reverse), a digital rear-view mirror and 20-inch alloy wheels with a full size spare wheel.
As mentioned earlier, both Tiggo 4 variants are motivated by the same powertrain. Specifically, it’s a 1.5-litre, four-cylinder, turbo-petrol engine paired with a continuously variable transmission (CVT) driving the front wheels.
It makes 108kW/210Nm, which is quite competitive against its rivals, which adds another layer of appeal. The CVT does a decent job and the engine pulls strongly and smoothly in most situations. It’s one of the more impressive elements of the dynamic package.
Our test vehicle has a 2.2-litre four-cylinder, common-rail, turbo-diesel engine sending 147kW (at 3800rpm) and 440Nm (at 1750-2750rpm) to all four wheel via an eight-speed automatic transmission.
This Palisade has an AWD system called 'HTrac' (Hyundai Traction) and it operates on a similar principle to most other AWD systems in city-going SUVs, and that is it directs power to the appropriate wheels to optimise traction.
This vehicle also has multiple drive modes – 'Comfort', 'Sport', 'Eco' and 'Smart' – for on road and 'Sand', 'Mud' and 'Snow' for when you go off-road.
These off-road drive modes are absolutely no substitute for 4WD, but they are fine for when conditions get slippery, for example, if there’s a little bit of rain on the bitumen or the dirt track becomes slightly muddy.
The official fuel economy figure for the combined cycle is 7.3L/100km, which is well off class-leading for a compact SUV.
The Kia Stonic has claimed ratings between 5.4-6.7L/100km (depending on the model) and the Mazda CX-3 has a 6.3L/100km claim, but Hyundai’s Venue manages 7.0-7.2L/100km to make Chery’s figure stand out less.
We saw a 9.2L/100km on the trip computer on test, but that was almost exclusively urban driving. The claimed urban cycle figure is 8.9L/100km, so the real-world economy isn’t too far off Chery's claim.
However, it’s clear that the punchy engine performance comes at a cost of efficiency, so that should be factored into your consideration of the Tiggo 4.
It does have a fairly large 51-litre fuel tank, which means it has a theoretical driving range of nearly 700km.
Fuel consumption is listed as 7.3L/100km on a combined cycle. On this test, I recorded 9.0L/100km.
The Palisade has a 71-litre fuel tank. So, going by that on-test figure, you could expect a driving range of almost 800km from a full tank.
But remember you’ll be carrying more people and gear onboard so fuel economy will be affected accordingly.
The Tiggo 4 Pro Ultimate made a strong first impression… until the moment I started driving it. As impressive as the brand’s design evolution has been, there is still work to be done on the dynamic side.
While the engine performance is good, the ride needs some fine-tuning as it’s quite soft, which is good for soaking up bumps but also means less chassis control.
The bigger issues are the steering and the brakes, both of which are below the level of Chery’s rivals in this segment.
The steering is too light, which normally wouldn’t be a deal-breaker as it makes parking and navigating traffic easy, but combined with it being unevenly weighted it becomes problematic.
It leads to a disconnected feeling between the driver and the road, and while I understand that a compact SUV doesn’t have to have sports car-like ‘steering feel’, it feels disconnected and that leads to it feeling vague to drive at times.
It doesn’t help that the Giti tyres fitted to our test car don’t provide very good grip, especially in the wet. During a summer rain shower the front end of the Tiggo 4 felt like it was going to understeer at times, with very little grip when turning, even at low speeds.
This problem is compounded by a long brake pedal, with very little initial bite when you press it. Instead, you need to bury your foot in order to get the Chery to slow with any sense of urgency and that led to some uneasy moments during our test drive.
Then there’s the adaptive cruise control, which I’ll dive into later in ‘Safety’, but has a major impact on the driving experience. Put simply, it has very poorly calibrated lane keeping assistance when the cruise control is activated, which seemingly cannot be turned off, despite turning off lane keeping assistance separately.
This leads to the car drifting in the lane until it finds the lane marking and then rather aggressively tugging the steering wheel to push you into the centre - and then begin the process again. This leads to near-constant tugging of the wheel in your hand which is as unnerving as it is annoying.
This is an easy driving wagon. It's nice and comfortable, it's refined, it's always composed and it's always controlled and it's just an all around nice drive from the engine and the auto, which are a really good pairing.
As mentioned earlier, kerb weight is listed as 2070kg and this Palisade has an 11.8m turning circle, so it’s not an insubstantial vehicle to steer around.
It’s not very dynamic, not very lively, but it has a nice consistent feel to it all – and being composed and consistent is important with something that's intended as a people mover, as a family vehicle because that's what you want.
Ride and handling are well sorted out and, though there’s a touch of firmness to the suspension, ride quality is smooth in general terms.
There are the paddle shifters on the steering wheel if you want a little bit more input into shifting up and down in the automatic transmission, but it’s rather clever so you can just let it do its job as it does that nicely.
There are four on-road drive modes – Comfort, Eco, Sport and Smart. Smart tweaks vehicle characteristics such as engine output, transmission settings and braking to suit your driving style, and depending on which of the other modes you select, it will adjust those characteristics and/or more to suit the terrain or the conditions you’re driving in.
And while this Palisade is impressive in terms of performance and driving characteristics, there are a few niggles.
Acceleration is a bit laggy and it takes a heavy right boot to get the Palisade moving at pace.
Some of the driver-assist tech is often abrupt and intrusive. The traffic-sign recognition (or speed limit assist) is clunky. It detects and reacts to signs that don't apply at that time of day, say school zone signs, or it picks up on signs that don't apply to that section of road.
So, it's forever chopping and changing between speeds you should be at and speeds you shouldn't. You can adjust those settings or switch them off in the Hyundai app via the touchscreen multimedia system, but those settings return as defaults when you next start the vehicle.
Now for some dirty talk. The Palisade Calligraphy is an all-wheel drive SUV wagon that does sufficiently well on terrain that would be moderately challenging for a 2WD vehicle.
Our light-duty test track is sandy and there are some very shallow wheel ruts – nothing serious – and this Palisade handled all of the minor challenges well.
Ride quality over some of the lumpier sections was good. It's a bit on the firm side as you'd expect because this is a SUV designed for the suburbs not the Simpson, but it is perfectly reasonable on a very easy dirt track in dry conditions.
And that’s the good thing about an AWD over a 2WD vehicle; you have that extra degree of traction, especially if you get into a traction-compromised situation such as a slippery wet bitumen road or a slightly muddy, but otherwise well-maintained, gravel route.
This Palisade has three terrain driving modes – Sand, Mud, and Snow – which each adjust throttle response, engine output, and the automatic transmission, among other things, to ensure you keep moving safely with controlled momentum.
If you’re planning to use your daily driver / family mover as a towing platform it’s handy to note that the Pailsade’s towing capacity is 750kg (unbraked) and 2200kg (braked).
The Tiggo 4 Pro hasn’t been crash tested by ANCAP or Euro NCAP yet, so there is no third-party safety rating. However, it does come with a comprehensive list of active driver assist systems (ADAS), notably across both the Urban and Ultimate variants.
The list of fitted equipment includes autonomous emergency braking (AEB), emergency lane keeping, lane departure warning, lane departure prevention, adaptive cruise control, integrated cruise assist, lane change assist, rear collision warning, rear cross-traffic alert, door opening warning and a driver monitoring system.
That’s a lengthy array of features, which should score the Tiggo 4 well, however, as we mentioned above, it’s hard to give a good review when some of these systems are so poorly calibrated for real-world conditions that we turned them off (or attempted to).
While some, such as the driver attention system and door opening warning do their job well, others are too intrusive or aggressive when activated and spoil the driving experience.
The key villain is the lane keeping when the adaptive cruise control is activated, with the previously mentioned tugging at the wheel.
This repeated wandering in the lane followed by a firm tug at the wheel is simply not good enough and needs to be recalibrated by Chery as soon as possible.
What makes it so maddening is that other systems seem well-calibrated. For example, the driver attention warning is very good for a modern car, not overly sensitive and emitting a subtle chime when it notices your eyes wandering off the road. So Chery needs to take the same care and precision with its other systems.
The Palisade has the maximum five-star ANCAP safety rating, from testing in 2022.
As standard the Calligraphy has seven airbags, as well as a stack of driver-assist technology including AEB, adaptive cruise control, a 360-degree camera, lane keeping assist and more.
As a still new-to-Australia brand, Chery has made the smart move and is offering a seven-year/unlimited kilometre warranty plus capped-price servicing and roadside assistance for the same period on all models. This gives buyers taking a chance on an unfamiliar brand some peace-of-mind should anything go wrong.
Service intervals are every 12 months or 15,000km (whichever comes first) and servicing is only $280 for the first five workshop visits, rising to $375.64 for the sixth service and $295.54 for the final one covered by the initial plan.
That means a total of just over $2071 to maintain your Tiggo 4 Pro for the first seven years of ownership.
There are still long-term questions about reliability and residual values Chery needs to answer, but only time can tell what those answers will be. Given that, the seven years of ownership coverage is a strong offer.
Every Palisade is covered by a five-year/unlimited kilometre warranty and roadside assistance is complimentary for the first 12 months, renewed annually (for the life of the vehicle) if you have your Palisade serviced at an authorised Hyundai dealer.
Service intervals are set at every 12 months or 15,000km, whichever occurs soonest, and pre-paid plans are available over three, four or five years.
The latter costs $2445, which equates to $489 per service. Not cheap but not outrageous.