What's the difference?
This is the new Chery C5.
Not a Chevy C5 Corvette, Citroen C5, Sinclair C5 city trike or even a Lockheed C-5 Galaxy bomber, but a facelifted Omoda 5, with a fresh nose and a few (largely) welcome upgrades underneath.
But do they address the old model’s flaws? Which, for many reviewers, made it difficult to recommend, even against other equally cheap and cheerless small SUV rival alternatives, including the previous-shape MG ZS and GWM Haval Jolion.
Read on to find out.
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
Can a new name, fresh face and suspension update save Chery’s sleek SUV coupe from the ignominy of being one of the least pleasant options in its ultra-competitive class?
Sadly, not enough has been done for us to recommend the new C5.
As an affordable, stylish, roomy and zoomy SUV, the Chery definitely provides showroom appeal, especially given the decent warranty.
But, with lots of little niggles still present to distract and frustrate, the C5 is far from A1. Plus, with prices now creeping up, it doesn’t even have the cheap pricing of the old Omoda 5 to get it over the line.
Heading into 2026, Chery still needs to do better than this.
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The new and narrower nose treatment is better, banishing the Omoda 5’s insectoid face straight into the bin. As an example of coupe-SUV design, the unaltered silhouette remains contemporary and is a defining signature for the series.
But, as before, the C5’s styling is hobbled by its narrow-gutted track width and highish (at 184mm) ground clearance, that give it a muffin-top and tippy-toed appearance respectively from most angles. Flashbacks to a Holden VN Commodore. Stance be damned.
Let’s look at the newcomer’s dimensions, compared to the Tiggo 4 for perspective: length is 4351mm (plus 44mm), width is 1831mm (+6mm), height is 1662mm (+2mm) and wheelbase is identical at 2610mm.
Still, there’s a positively Pollyanna-esque perspective to be gained here as well, since the C5’s extra size translates to a biggish small SUV inside a cabin that seems stylishly minimalistic. Or fairly basic. It all depends on your point of view.
Let’s take a closer look.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
Three things struck me the moment I stepped inside the C5.
Firstly, though the silhouette suggests a low-slung car, the tall stance means getting in and out isn’t a drama at all, with the seats being up high enough for this to deserve its SUV/crossover status.
Secondly, the Chery emits a somewhat repellent plastic off-gas odour, a bit like a cheap toy. The smell never goes away. Perhaps it was just our test car? Unlikely though, as it reminds me of pre-2000s Kias and Hyundais.
And in stark contrast, thirdly, there’s an arresting elegance to the dashboard’s minimalist layout and presentation. Nothing’s changed visually and nothing needed to.
Let’s concentrate on the many positive points first.
There’s plenty of space around you for a comparatively small and narrow SUV, including ample legroom and head room for your 178cm tester front and back. It doesn't feel cramped at all.
Finding the ideal driving position is easy, with most of the (available) switches and controls where you’d need them to be without having to stretch to reach. Helping things out here is an adjustable steering wheel for rake as well as reach. Unlike in an MG ZS.
The dash layout looks great, given that this car is of a 2022 vintage, with the large, twin 10.25-inch integrated displays for both the electronic instrumentation and the multimedia system seamlessly presented. Both are fairly clear and easy to work out and operate. And, despite being an older-generation vehicle (it’s now well into year four of production), the instruments still look fresh.
And though the C5 runs a software-based operating system for vehicle functions, climate, audio, multimedia and other settings, the few buttons provided are well integrated and mostly work logically.
Below the touchscreen is a row of haptic switches for the main heating and cooling elements, meaning just one touch is necessary and with no complicated and time-consuming sub-menus to navigate. That's good.
You do need to dive into sub-menus for some drive settings and modes, though, and that's disappointing, but at least the C5’s is not as complicated as some others we’ve experienced of late.
Other plus points include excellent ventilation and loads of storage, including a big old glovebox, a cavernous centre console bin, a vast lower area to hide things on, deep cupholders and a ‘wall’ to lean two phones or a tablet while still being visible for the driver to glance at, with one side providing wireless charging on the Ultimate grade.
Along with pleasant cloth seats that are surprisingly comfortable, all show a reassuring degree of thoughtfulness.
Additionally, the poor side and rear vision is at least aided by large side mirrors and a crisp reverse-camera views.
However, there are some serious downsides too, starting with the C5’s aforementioned phone/tablet wall. The rubber backing in our test car was misshapen and dog-eared, undermining the otherwise exemplary build quality.
Until you learn its weird ways, the gear shifter can be unfathomable. It looks like it would operate as per a regular T-bar, but pressing the side button to engage Drive or Reverse instead locks them out, meaning the uninitiated will inevitably find themselves panicking manoeuvring in traffic with impatient drivers wondering why a Chery is blocking the road during a cheeky three-point turn. Embarrassing and, yes, super frustrating.
In the Ultra at least, the lofty front passenger seat has no height adjustment. The digital radio did not work for the entire week we had the C5. Maybe it was just our car, but even in inner Melbourne, reception proved elusive.
And the touchscreen-based secondary climate settings that aren’t supported by physical buttons are a stretch away, including temperature adjustment, meaning these and other items are arranged for left-hand-drive access.
This means it is fiddly to operate, as concentration is not on the road ahead, resulting in the driver monitor sounding off, leading to more frustration. An unvirtuous circle of distraction ensues, highlighting the folly of software-based vehicle systems that have not been tailored to Australian road conditions. Fail.
But nothing is as aggravating as the Chery’s voice control system. Like we said earlier, when turned on, it mishears or misunderstands words to almost a comical degree… if it wasn’t so constantly intrusive. As with paranoid and/or trigger-happy ADAS warnings, you end up switching off such irritating tech. Which beggars the question: what is their point?
Moving to the back seat, things look up again, with sufficient space for most smaller families to settle into.
The bench is fine, offering adequate comfort for shorter journeys. Legroom is generous, helped out by room for boots to tuck underneath the front cushion. And most amenities are present for a base model car, including a folding armrest with two cupholders (again, unlike in an MG ZS), as well as one-touch electric windows, overhead grab handles, coat hooks, decent size door bins, a USB port and face level ventilation.
All those go towards making the C5 well-packaged, small family transport.
Further back, Chery has managed to liberate an extra 10 litres of cargo capacity compared to the old Omoda 5, so 360 litres is available – which is not bad for a small SUV. That rises to 1075L in two-seater mode.
It’s also a practical and easy boot to use, with a space saver spare wheel.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
In its latest guise, Chery’s small SUV coupe range has been reduced to just two grades, Urban and Ultimate.
This one’s the Urban. At $29,990 drive-away at the time of publishing, it undercuts the Ultimate by $5000, but does cost $2000 more than the old base Omoda 5 FX. And the competition is becoming fiercer by the month.
Consider, for example, the redesigned and vastly-improved MG ZS, facelifted Jolion and all-new Suzuki Fronx, as well the less expensive if smaller rivals such as the Mahindra 3XO, Kia Stonic, Hyundai Venue, Mazda CX-3, Nissan Juke and Chery’s own Tiggo 4.
Frankly, the Omoda 5 needed to improve.
To that end, the C5 ditches the old torsion beam rear suspension for a multi-link independent set-up that promises better comfort and control. That’s a big step in the right direction.
And while long-term durability and reliability remain unknowns with such gearboxes, a switch from a continuously variable transmission (CVT) to a six-speed dual-clutch transmission (DCT) may be a nod to driving enthusiasts. Let’s see about that.
The entry-level Ultra includes a nicely integrated electronic display and central touchscreen at 10.25 inches apiece, wireless Apple CarPlay/Android Auto, DAB+ digital radio, rear air vents, powered folding mirrors, noise-cutting acoustic front door glass and 17-inch alloys.
There’s also “Hello, Chery” voice control, that can thankfully be silenced as our example’s inability to differentiate 'Chery' from 'Cher', 'chair' and 'care' fast became a pain in you-know-where, since it insisted on constantly butting in.
Seven airbags and a decent level of advanced driver assistance systems (ADAS) are also standard – more on those in the safety section below.
For the record, the $35K-drive-away Ultimate adds better audio, a powered tailgate, heated front seats, dual-zone climate control, a 360-degree monitor, sunroof with sunshade, wireless charger, imitation leather, bigger wheels and more.
However, they are also necessary sweeteners against sophisticated rivals like the Toyota Yaris Cross Hybrid, Mazda CX-30, Subaru Crosstrek, Hyundai Kona, Nissan Qashqai and Renault Duster.
More importantly for some, the closely related and virtually identically sized Chery Tiggo 4 costs several thousand dollars less, and mostly matches the C5’s spec at each corresponding grade, undermining the newcomer's value. A strange own-goal, Chery.
Oh well. For some buyers, this swoopy crossover is all about image. At least the facelift addresses the old Omoda 5’s odd appearance from some angles.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
The C5 is powered by a 1.5-litre four-cylinder turbo petrol engine, delivering 108kW of power at 5500rpm and 210Nm of torque from 1750-4000rpm.
As part of the MY25 facelift, the Chery swaps out the old Omoda 5’s CVT for a six-speed dual-clutch transmission, complete with a handy manual mode. It drives the front wheels only.
Tipping the scales at 1462kg (kerb), the C5 Ultra offers a power-to-weight ratio of 73.9kW/tonne – which is slightly less than, say, a Haval Jolion, but quite a bit behind a Mazda CX-3.
With a slight helping hand from a strong northerly wind, we managed to record a 0-100km/h sprint time of 9.9 seconds. This figure suggests the Chery feels faster than it is.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
The C5’s combined average fuel consumption figure is 6.9L/100km, for a carbon dioxide emissions rating of 160 grams/km. And that’s on regular 91 RON standard unleaded. Topping the 51-litre petrol tank should result in nearly 740km of range between refills.
During our week with the Chery, we managed 9.0L/100km, which is very disappointing, though that did include highway and performance driving.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
Chery has made some pretty fundamental changes underneath, so we had higher hopes of the C5 compared to the preceding Omoda 5. However, expectations ought to be tempered here.
Let’s begin with the Chinese SUV’s performance.
After a moment’s hesitation, the C5 feels punchy from the get-go, with a decent amount of muscle as the revs rise. Throttle response is brisk, even at higher speeds. And the brakes do a great job. This is quite the rapid little runabout.
Some of that initial lag is down to the dual-clutch transmission, since it needs time for the turbo to spool up. Once sorted, it shifts swiftly and smoothly, and without delay. Only the aforementioned gear selector complication will catch out new drivers, as the operation is needlessly complicated.
But the engine is never really quiet, and can even feel coarse when extended under hard acceleration, betraying this Chery’s station as a cheap SUV. And the stop/start tech is especially jerky.
The steering, meanwhile, is a mix of disgruntle and delight.
When driving on the motorway, it can feel lumpy, with the driver-assist system tugging away endlessly at the wheel. The sudden jolts make it feel like a pinball as the vehicle feels like it is ricocheting off the white lines. Such constant correction is both tiring and irritating, leading to fatigue and, if your fuse is really short, aggravation.
For steering smoothness or linearity, you need to dive into a sub menu and opt out of several ADAS modes. Or otherwise pull over and wonder why Chinese car companies especially seem to have such disdain for Australian drivers. If this sounds like a nightmare, the C5 is not for you.
Furthermore, there’s no point choosing a steering setting. Comfort is light enough for easy driving and weighty enough for the driver to feel in control, but feedback and feel are absent. And selecting Sport just adds needless heft and makes it all feel way too heavy.
Now, that said, the C5 offers some dynamic compensation, and likely courtesy of its multi-link suspension upgrade.
At higher speeds, the steering, for instance, is pleasingly direct and precise, meaning it turns exactly where you choose it to. The handling feels controlled and the tyres grip well, for some unintentional scrappy fun through really tight corners, to a certain extent anyway. It’s a side to the Chery the Omoda 5 never seemed capable of delivering.
But, inevitably, this comes at a price, and that is a busy and at times agitated ride, with the suspension failing to soak up bumps and irregularities on anything other than smooth roads, despite its new-found independence, adding to further fatigue. For the record, our test car rode on 215/60R17 Giti tyres.
Would higher-quality rubber help fix this? If you’re buying a sub-$30K Chery SUV, would you even care? Basically, unless you enjoy the occasional hoon, the C5 lacks dynamic sophistication as well as sufficient Australian road tuning. Much like its predecessor. Such a letdown.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
Considering that it is merely a facelift with a new badge, the Chery C5 conveniently adopts the preceding Omoda 5’s five-star ANCAP crash-test rating.
Note that was conducted in 2022 using earlier performance parameters compared to today.
Anyway, there is little doubt that Chery has done its homework here, with a host of advanced driver-assist systems (ADAS) being fitted.
These include autonomous emergency braking (AEB), forward collision warning, emergency lane keeping, lane departure warning and prevention, blind spot detection, lane change assist, rear cross-traffic alert and braking, adaptive cruise control with traffic jam assist, traffic sign recognition, speed control assist, a driver monitor and auto high beams.
This cannot be understated: most of this ADAS tech requires Australian road tuning, because they interfere and distract to the point of being a nuisance.
Note that the AEB (encompassing pedestrian, cyclist and back-over braking) operates from 4km/h to 65km/h, whilst the car-to-car braking is between 4km/h and 150km/h. The lane-support systems work between 60km/h and 150km/h.
Seven airbags are present (including a front-centre and full head/curtain coverage but no rear side airbags), as are anti-lock brakes, stability control and traction control systems.
Finally, a pair of ISOFIX child-seat latch points and a trio of hooks for tether straps across the rear seat are also part of the C5 package.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
Very competitive if not quite as class leading as the conditional Nissan, Mitsubishi and MG 10-year warranty, the C5 comes with a seven-year/unlimited kilometre warranty.
Chery also offers seven years/105,000km of capped-price servicing and a year’s free roadside assistance, though up to seven years is available should owners choose to have their vehicle maintained at an authorised dealer during that period.
Service intervals are at every 12 months or 10,000km, and cost $280 per visit for the first five, extending to nearly $370 and $290 for the final two.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.