Throttle problems with my 2022 LDV T60

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When you put your foot down to take off in my 2022 LDV T60 the motor dies and the car goes nowhere. You have to remove your foot from the throttle and then put your foot back down for it to pick up and start moving. It has had the software upgrade for the accelerator. But it’s getting dangerous and LDV is trying to say we have to pay $190 an hour so they can find the fault. Then they say cars just do that, but I’ve never had a car die when trying to take off. They say if you accelerate too quickly, most cars will do the same thing and just die. We feel like we’re going to be hit with a big bill for a load of rubbish excuse.

On the face of it, there’s a lot wrong with the way you’re being treated here. For a start, if the car has already had the software upgrade for the accelerator calibration and it’s still playing up, I’d suggest there’s still something wrong with the throttle-by-wire system in place. So it needs to be looked at. Your car was sold new with a five-year/130,000km warranty, so this is really LDV’s problem to fix provided you’ve had the car serviced correctly and haven’t exceeded that mileage.

As such, the dealership should not be in a position to charge you an hourly rate to fix a warranty issue. As for the old 'they all do that’ nonsense, that’s an example of a dealership treating its customers like idiots. Cars do not die when you take off, regardless of how hard you accelerate, and to suggest that they do is an insult to your intelligence.

So give this dealer the flick and either try another one or – better yet – go straight to the top and contact LDV Australia’s customer service division. Australian Consumer Law is pretty unambiguous on this stuff.

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