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Audi Q3


Volkswagen Tiguan

Summary

Audi Q3

The previous Audi Q3 was like an archetype German businessman. Practical, at times harsh, and ruthlessly efficient, it was the kind of SUV that was good at meeting its KPIs.

Now, though, we’re greeted by an all-new-generation Q3. It’s a bit more fun, a bit more rebellious, a lot more high-tech, and, alarmingly, it looks up to SUV rock stars like the Lamborghini Urus.

But as much fun as it all might seem, the Q3 has an important job, and that’s to carry Audi’s premium small-SUV message to a new generation of buyers, as well as the sensible last-gen Q3 fan. Audi even has big hopes that this car will be over-represented in its 2020 sales mix.

No pressure, then. Can the youthful new Q3 really take on all that’s been asked of it? Read on to find out.

Safety rating
Engine Type1.4L turbo
Fuel TypePremium Unleaded Petrol
Fuel Efficiency7.2L/100km
Seating5 seats

Volkswagen Tiguan

The lower grades of the Volkswagen Tiguan range have been removed, with the German brand deciding to focus on high-end customers in the mid-size SUV segment with a petrol-only, all-wheel-drive-only line-up.

The five-seat Tiguan model range was pared back to just two models for 2019 - the 132TSI Comfortline and the 162TSI Highline, which were the best-sellers though 2017 and 2018 anyway. And then there’s the special-edition Wolfsburg version, which we have here.

In this review we’ll take a closer look at the 2019 VW Tiguan range, and assess where it sits in the competitive medium-SUV segment.

Safety rating
Engine Type2.0L turbo
Fuel TypePremium Unleaded Petrol
Fuel Efficiency7.5L/100km
Seating5 seats

Verdict

Audi Q37.5/10

Audi’s new Q3 feels fresh, high-tech, and polished. All things the small SUV will need to be as the brand places ambitious hopes on its little shoulders.

As it is now one of  the most spacious small SUVs in the premium segment, it also proves you don’t have to sacrifice practicality for luxury.

While this entry-level 35 TFSI ships with a so-so engine, keep in mind that it is far from the definitive Q3 experience. There’s much more to come with the rest of the range, later in 2020.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.


Volkswagen Tiguan8.3/10

The Volkswagen Tiguan 2019 may be more expensive than in previous years, but that better reflects its standing as one of the best mid-sized SUVs in the segment.

If you splurge on the 162TSI you’ll be getting a quicker family hauler, but it may not be essential to your needs. The value on offer in the 132TSI Comfortline is hard to ignore, too. But if you want the best-looking version, you really ought to get in quick to snap up one of the 500 Wolfsburg Edition versions. 

Do you think VW has made the right move by dumping base models and diesels? Tell us what you think in the comments section below.

Design

Audi Q38/10

I mentioned the Lamborghini Urus before, because there are more than a few little nods to Audi’s Italian subsidiary in the new Q3’s design. These stem from the larger Q8’s bold design language and will make themselves even more apparent in the upcoming Q3 Sportback (due later in 2020). Here in the regular hatch, the aggressive, angular influences are still subtly apparent.

It’s just a lot more fun to look at than its predecessor, yet the hatch at least runs the fine line of not looking too controversial for fans of the more conservative, outgoing model.

Highlights include the new grille, rhomboid air dam bits around the edges, a lower splitter and Audi’s new upright grille, which unites its SUV range.

Down the sides there are the strong bulges over the wheel arches,  on the body line above the doorhandles and, from the rear, a progression of the previous car’s bulbous edges, now with a more angular bent.

The LED headlights tie the front end together in style. The pictures somehow don’t quite do it justice, because it’s even nicer to look at in the metal.

The inside is where the real wow factor is, however, with the Q3 presenting an almost shrunken-down version of the Q8’s tech-laden interior. It’s nice to see a strong design theme here, with a dash that cascades down in layers, centred by an asymettrical multimedia interface, and a massive 10.1-inch screen, tipped slightly towards the driver.

It’s in danger of looking busy, but somehow all the parts and disparate materials work together nicely. It’s probably do do with the way all the hexagonal silver frames complement each other, as well as the surrounding switchgear.

It’s a lovely place to be, surrounded by such slick design, but it’s not without its flaws. Chinks in the Q3’s luxurious armour include the oddly tall gear knob, which looks like it would be more suited to a $20k Volkswagen Polo, and the abundance of firm surfaces around your knee and elbows.


Volkswagen Tiguan9/10

The 2019 Tiguan range does away with one of the most disappointing elements it had since launch - halogen headlights. Now, with only two grades permanently available, LED headlights and daytime running lights are standard. Thank you, VW. 

The exterior design of the Tiguan line-up is largely unchanged compared with when this generation launched in Australia back in 2016, so it’s probably due for a mid-life facelift soon. But even so, it still looks pretty fresh, and in Wolfsburg spec it gets people’s attention. 

I’ve always been partial to the R-Line package on the Tiguan, which essentially adds a lower body kit to it. Admittedly there’s no outlandish rear spoiler or rear diffuser, and with ground clearance of  201mm you won’t need side steps. VW Australia has previously offered the more off-road focused Adventure model with underbody protection, if that’s your persuasion.

It manages to look sporty but still be smart, with a big glasshouse that doesn’t taper up like some - meaning better vision for the driver and rear occupants. The piano-black exterior trim highlights look terrific… if you can keep the car clean.

In terms of dimensions, the Tiguan is 4486mm long on a 2681mm wheelbase, 1839mm wide and 1658mm tall. The length extends by 4mm and the width by 20mm for the R-Line pack, because of the body kit, and the track is 10mm wider front and rear, too. 

Remember, if you need more size, there’s always the Tiguan Allspace, which has a seven-seat layout but is a bit longer and taller to allow for more generous interior dimensions. 

Check out the images to see if you like the R-Line leather trim of the Wolfsburg, or would prefer cloth.

Practicality

Audi Q39/10

Put simply, the Q3 is brilliantly packaged. Sure, it’s bigger, having grown its wheelbase by 77mm over the previous model, but it really makes the most of every extra millimetre.

Front passengers get a customisable space, with plenty of movement in the front seats (despite that lame manual adjustment) and a fully telescopically adjustable steering column. Visibility is excellent for the driver, with big, upright glasshouse-like windows and chunky mirror fittings.

All the digital displays are fast to operate and present slick designs, but a few shortcut buttons would have been welcome for the multimedia system. I was pleased to see that Audi has stuck with analog dials for quick and easy control of the dual-zone climate system.

Storage areas for front passengers include large bottle holders in each door card, dual bottle holders in the centre console - with a neat slot separating them, suited to a phone - a Qi wireless charging bay in front of the geark nob, also suited to wallets and phones, as well as your standard-fare glovebox and a smallish centre console.

All seats get leagues of headroom, and there was still great legroom behind my own driving position in the back seat ( I’m 182cm tall). That said, the Q3 is more of a four-seater for adults. The centre rear seat is truly tiny, and legroom is interrupted by the transmission tunnel, which will facilitate all-wheel drive in future variants.

The rear seats also get those big bottle holders in the doors, as well as a set of adjustable air vents, a 12-volt power outlet and two USB-C outlets on the back of the centre console.

Saving the most impressive Q3 practicality trick for last, we come to its luggage area. At a minimum, with the rear seats in their default position, it weighs in at 530-litres (VDA). That’s a lot more than the BMW X1, X2, Benz GLA, Lexus UX or Mini Countryman. In fact, it’s easily playing in a load area in the segment above. The only luxury small SUV that pips it here is the much more expensive Range Rover Evoque.

But that’s not all, because the Q3 has its second row of seats on rails, meaning – if your passengers don’t need any semblance of legroom - you can expand it to well over 600L, or with the seats down, a maximum of 1525L. That's massive.

The luggage shelf can also be stowed under the boot floor – where an unfortunate compromise lies in the form of a space-saver spare. It would be nice to see a full-size spare for the Australian market.


Volkswagen Tiguan9/10

The VW Tiguan is one of the most practical SUVs in its segment, with tremendous use of the space available.

The cabin is comfortable and considered, with good storage throughout: there are big lined pockets with bottle holders for all four doors, map pockets in the back, a spot for your phone/wallet/keys in front of the gear shifter, and the cup holder count is good: two (plus a bit of extra space) up front, and two in the back in the fold-down armrest.

The media screen in the high-spec model lacks a volume knob, which can be annoying for passengers (the driver has controls on the steering wheel), but otherwise the system is pretty good. Our car had no issues with Bluetooth phone pairing or audio streaming, the nav system was pretty simple to use, and the phone mirroring (Apple CarPlay / Android Auto) worked great. The sound system is pretty good, too. 

The presentation of the cabin is classy and simple, with a nice mix of materials across the high part of the dashboard, predictable placement of intuitive controls, and, with that bigger media screen, it looks plush enough.

The seats offer a decent range of adjustment and are reasonably comfortable, if a little flat when it comes to side bolsters. In the back, there is more than enough space for someone my size (182cm) to sit behind a similarly sized occupant up front, with good knee and foot room, while headroom is superb. And yes, you can fit three adults across if you need to.

The boot space is excellent, with up to 615 litres (VDA) of luggage capacity available with five seats up, and 1655L with them folded down.

The boot dimensions are also flexible in size because the second row slides fore and aft, meaning if you have tall backseat occupants you can shrink the boot space a little to improve legroom - and even in that setup the boot is bigger than a Mazda CX-5’s. There’s a cargo cover blind and you can get a boot liner if you need it, and there’s a space-saver spare wheel under the floor, too. 

Of course, if all that isn’t enough storage space you can fit roof racks and a cargo box to the roof rails.

Price and features

Audi Q38/10

The Q3 needs to plug an important gap in Audi’s lineup where it’s losing sales to recently launched competitors. These include the BMW X1 or X2, the Lexus UX, and the Mini Countryman.

There’s also a new Mercedes-Benz GLB on the way, plus a new-generation GLA, so keep an eye out for those. Audi will be.

Price-wise, the Q3 enters Australia in just one variant, the entry-level, petrol-powered 35 TFSI, offered at an MSRP of $46,400.

Competitors at that price include the BMW X1 sDrive 18i ($44,500), the Mini Countryman Cooper ($42,200), and the Lexus UX200 Luxury ($44,450).

While it’s marginally more expensive than its entry-level, luxury small-SUV competitors (and about on par for power, too) it’s the standard equipment list that truly shines in the Audi.

Even this entry-level Q3 gets 18-inch alloy wheels, a 10.1-inch multimedia touchscreen, built-in sim card supporting online sat-nav, a wireless hotspot and over-the air updates for three years, Audi’s signature 10.21-inch digital dash, Android Auto connectivity and wireless (!) Apple CarPlay, complete with a wireless-charging bay, dual-zone climate control, real leather interior trim, an electronic tailgate with gesture control, and full LED front lighting.

Deep breaths. Did you get all that? There’s no subscription required for the wireless Apple CarPlay (I'm looking at you, BMW) and it’s particularly impressive to see the electric tailgate as a standard inclusion. Audi says the new Q3 ships with $12,000 worth of inclusions over its outgoing equivalent. Not bad at all.

My biggest complaint with the entry-level configuration was the somewhat non-premium feeling of the manually adjustable seats.

Electrically adjustable seats are part of the Q3’s remarkably short options list, which consists (for now) of the ‘Style Package’ ($1900), which includes 19-inch wheels, full colour body paint (removes the contrast black bits), and aluminium highlights, or the ‘Comfort Package’ ($2600), which includes electrically adjustable heated front seats, auto-folding and dipping wing mirrors with an electro-chromatic (auto-dimming) rear-vision mirror, and adaptive cruise control.

Alternatively you can bundle some of those bits together with the limited “Launch Edition” variant ($52,750), which includes a unique 19-inch-alloy design, metallic paint, privacy glass, auto-folding and dimming mirrors, customisable interior LED lighting, electrically adjustable and heated seats, a 360-degree parking suite, and adaptive cruise control.

The only other standalone options are limited to a Bang & Olufsen premium audio system ($900) and a panoramic opening sunroof ($2250).

Expect that lineup to get more complicated with the launch of 2.0-litre, all-wheel-drive and RS variants, as well as a Sportback body style later in 2020.

For now, though, the Q3 justifies its slight extra spend over its competitors with an impressive list of standard inclusions.


Volkswagen Tiguan8/10

The lack of any entry-grade models means the price list and RRP range for the VW Tiguan 2019 line-up is higher than many competitor SUVs, like the Mazda CX-5, Toyota RAV4 and Honda CR-V. So, how much does it cost? 

The model comparison is simple enough - it’s the 132TSI Comfortline vs the 162TSI Highline. Well, for the ‘regular' range, anyway. 

The 132TSI lists at $42,490, and it has a lengthy standard features list, including 18-inch alloy wheels, LED headlights with LED daytime running lights (yep, no bi-xenon headlights here!), front fog lights, a power tailgate, keyless entry and push-button start, three-zone climate control air conditioning, cruise control, auto headlights and auto wipers, electric folding side mirrors, an auto-dimming rearview mirror, cloth seat trim and a tyre-pressure-monitoring system.

Multimedia needs are met through an 8.0-inch multimedia touchscreen with GPS sat nav, Apple CarPlay and Android Auto - so you can plug your iPhone or other device in to mirror its screen - three USB ports, and of course there’s Bluetooth phone and audio streaming as well. No Tiguan has digital DAB radio capability, nor a DVD player, but there is a CD player to pump the tunes through eight speakers.

If you want, there’s a sort of comfort pack that VW calls the 'Luxury Package', which adds leather trim, electric seat adjustment, heated front seats and a sunroof ($4000).

Stepping up to the 162TSI means a price increase to $49,490, but this improves the standard-gadgets list.

Highlights include 19-inch alloy wheels, LED tail-lights, leather seats, heated front seats with electric adjustment and memory settings, heated outboard rear seats, a bigger screen (9.2-inch) for the navigation system, ambient interior lighting, the convenience of auto high-beam lighting with anti-dazzle function (Dynamic Light Assist), adaptive cruise control and adaptive chassis control.

For a limited time there’s also the Wolfsburg Edition 162TSI, with 500 examples offered. It costs $55,490 and adds plenty of additional desirable equipment.

The Wolfsburg adds the high-tech Sound & Vision Package (with the digital instrument cluster that VW calls Active Info Display, a surround-view camera, Dynaudio sound system with nine speakers and a subwoofer, and ambient interior lighting), the R-Line Package (R-Line body styling and interior trim, 20-inch alloy wheels in black, and VW’s ‘progressive steering’ system), plus further black exterior trim elements, dark window tint, and a head-up display. There’s a Wolfsburg badge at the back, and the choice of Oryx White Pearlescent, Deep Black Pearl or Indium Grey Metallic for your paint colours.

The regular 2019 Tiguan range has six colours to choose from: Pure White, Tungsten Silver Metallic, Indium Grey Metallic, Atlantic Blue Metallic and Ruby Red Metallic. There’s no gold to be seen, and the orange that was offered earlier on has been axed, too. 

Both trim levels get floor mats as standard, so there’s no need to look at the accessories list for those - and while there are heat insulating tinted windows, you can get dark tint on the high-grade. Other options include 19-inch rims, a towbar kit, roof bars with a roof box (there are roof rails as stand on both grades). You’ll need to shop around the aftermarket for a light bar, bull bar or nudge bar.

How many seats does a Tiguan have? Five… unless you choose the Tiguan Allspace, which has third-row seating. There’s a space-saver spare with tool kit under the boot floor of all Tiguans.

No model comes with a heated steering wheel, but you can option a panoramic sunroof ($2000).

Safety goes beyond lane assist and ESP - read the section below for the full breakdown.

Engine & trans

Audi Q36/10

For now the Q3 is available with only one engine option, a 1.4-litre, four-cylinder turbo producing 110kW/250Nm. Although power figures are on par with its main competitors, it still feels underwhelming for a premium product.

The 35 TFSI drives the front wheels only via a six-speed version of the brand’s ‘s-tronic’ dual-clutch automatic.

A more powerful 2.0-litre petrol engine with a seven-speed dual-clutch and all-wheel drive (the 45 TFSI Quattro) will arrive later in 2020, but the 2.0-litre 35 TDI diesel available overseas has been ruled out for Australia.


Volkswagen Tiguan8/10

Engine specs are easily dealt with this time around, because the 2019 Tiguan range has two turbocharged petrol powerplants, both with the same engine size (2.0-litre) but different horsepower tunes.

The entry-grade 132TSI sits at the bottom of the specifications tree, with ratings of 132kW of power an 320Nm of torque, and you don’t need to think about whether to choose a manual transmission or automatic transmission, because it only comes with a seven-speed dual-clutch (DSG) auto.

The next model up is much the same: the 162TSI has a 2.0-litre turbo-petrol, seven-speed DSG auto, AWD. But as the name suggests, it has 162kW of power and 350Nm of torque.

Wondering if each has a timing belt or chain? The answer is a chain. 

If you really have a hankering for a 4x2 or front-wheel-drive version of the Tiguan, you’ll need to look for a 2017 or 2018 model, likewise if you have a desire for a turbo diesel or a manual gearbox. Maybe have a look at the seven-seat VW Tiguan Allspace?

At this stage there’s still no plug-in hybrid Tiguan on sale, and there won’t be an LPG version. And while the diesel models were better for consumption, the fuel-tank capacity is a decent size for these petrol models at 60 litres.

The gross vehicle weight isn’t specified by VW, but we can tell you the towing capacity if you plan to fit a towbar: it’s 750kg for an un-braked trailer and 2500kg for a braked trailer - decent pulling power, but this isn’t a towing review. 

Check our Volkswagen Tiguan problems page for any historical diesel problems (including diesel particulate filter), automatic gearbox problems/4x4 transmission issues, or any well-known concerns with the turbo, battery, clutch, suspension, engine (even injector issues!). You will even find concerns relating to the existing model’s engine with a turbo and supercharger. And be sure to check your owner’s manual for info like oil type and capacity . If you think there’s excessive oil consumption, consult your VW dealership.

Fuel consumption

Audi Q37/10

It would seem unfair to comment on the 35 TFSI’s fuel usage over our brief and enthusiastic drive program around Byron Bay.

This engine and transmission combination produces an official combined-fuel-consumption figure of 7.2L/100km for the base car with no inclusions, or 7.3L/100km in the Launch Edition trim.

For the record, our two-day drive program had most cars producing figures around the 8.0L/100km mark. Competitors claim lower numbers but are measured to a previous, more lenient official measurement standard.

The Q3 has a stop/start system to help trim fuel usage down in traffic.


Volkswagen Tiguan9/10

Neither of these two petrol models can quite match the existing diesel fuel economy and mileage, but both offer good fuel consumption.

The 132TSI has a claimed consumption figure of 7.5 litres per 100 kilometres, while the higher-output 162TSI uses 8.1L/100km (claimed). Both require 95RON premium unleaded. There’s no eco-mode button, but there are different drive modes - we’ll get to that in a sec.

On test in the 162TSI Wolfsburg model, we saw 8.4L/100km over a week of mixed driving. I’d be very happy with that if I bought one.

Driving

Audi Q37/10

This new Q3 manages to feel lighter, more agile and more engaging behind the wheel, despite its engine, which had to try rather hard to keep up with the demands on our drive program.

There's quite often a second of turbo-lag to deal with, or a slightly reluctant transmission finding the right gear when you blast around a corner. Once that turbo peak torque does arrive, however, the Q3 skips ahead at a decent pace, befitting its new look and sporty demeanour.

For everyday sort of driving scenarios it’s powerful enough, but at freeway speeds it does feel like the engine has little in reserve for those moments where you need a burst for overtaking.

The engine itself is reasonably quiet, only revealing a satisfying bumble past about 4000rpm, but road noise was worse than I expected, even on the smallest 18-inch wheels.

The steering is excellent. It’s light, but full of feel in the corners, and confidence in the twisty stuff is backed by independent rear suspension.

Similarly to the previous-generation Q3, the suspension tune is hard. Combine that with the Q3’s newfound light feel and it’s almost as though you’re piloting a very upright hot hatch.

This proved entertaining for blasting around country B-roads, as we did at the launch, but I could easily envision the springy and at times crashy ride getting tiresome on routine commutes.

It has to be said that many buyers looking to a premium SUV will be looking for that sporty feel, despite being a bit at odds with the 35 TFSI’s base engine.

Again, we’ll be keen to get our hands on the incoming all-wheel-drive variants, as well as optional adaptive dampers, which will be available later in 2020.


Volkswagen Tiguan8/10

Having driven the 132TSI model previously, I can tell you that it has enough go to get the job done for the vast majority of families. It has strong response in-gear, although there’s some low-speed hesitation from the transmission. 

That might mean you find it hard to justify the extra expense to get into the 162TSI model. If you forget the extra spec, the additional 30kW/30Nm probably isn’t worth $6500 to most people.

But if money isn’t that big of a concern for you, the 162TSI Highline - or, better yet, the Wolfsburg Edition - is worth spending up on.

It’s not just the power and torque from the 2.0-litre engine, which revs a little more freely and has noticeably more gusto when you push it hard - you also get adaptive dampers, which allow you to tailor the drive experience a little more, including a Sport mode that stiffens things up for twisty sections.

In most situations the ride is well sorted - even in the most aggressive setting it doesn’t feel crashy or harsh, but don’t expect it to be too cushy, either. I spent the majority of my time in Normal mode, but there’s also Eco, Comfort, Sport and Individual.

In Comfort there’s a marked softness to things, even on the 20-inch wheels around city streets, although the front suspension is a little more prone to thumping into bumps than the rear suspension. 

There’s also Snow and Ice mode - great for the cooler months, as it adapts the throttle response and transmission behaviour to ensure better traction. Plus there’s Off-Road and Off-Road Individual, and the off-road capability in the 2018 Tiguan 132TSI Adventure model I tested was pretty good - even with a ground-clearance figure (201mm) that is less than some of its competitors.  

But an off-road review wasn’t the focus this time around. If I were interested in using a Tiguan for more extending driving off the beaten track, I’d be fitting some smaller wheels (maybe 17 inch alloys), some off-road tyres and wheel-arch extensions. Maybe even a lift kit? 

And in Wolfsburg guise, you also get the progressive steering system, which is both more involving at higher speeds and easier at lower speeds. 

For the geeks out there, this variable-ratio system allows you to apply 101 degrees less lock for the same outcome as a car without it. It is super easy to pivot the car when parking, and because it has a bit more assistance than a regular Tiguan at speed, it feels more direct in the bends. The steering weight is hefty in Sport mode, but easier to manipulate in Eco or Comfort. 

There is a cost beyond the initial expense; you’ll use a touch more fuel, and you’ll have to pay a little extra in servicing. But if you value a really nice drive experience, the Wolfsburg could be worth your money.

Safety

Audi Q38/10

The Q3 now scores the all-important set of active items as standard across the range, including auto emergency braking (AEB – works from 5km/h to 85km/h for pedestrians or cyclists, and up to 250km/h for vehicles), blind-spot monitoring (BSM), lane-keep assist (LKAS) with lane-departure warning (LDW), Rear cross-traffic alert (RCTA), and driver-attention alert (DAA).

 Sadly, active cruise control lives on the options list as a part of the ‘Comfort Package,’ or as standard on the Launch Edition.

The Q3 was awarded a maximum five-star ANCAP safety rating in time for its launch, sporting six airbags as well as the expected stability and brake controls.

While it might not have as comprehensive an active-safety suite as some non-premium cars, it’s still well ahead of the BMW X1 and Benz GLA, while falling on a par with, or just ahead of,  the Mini Countryman and Lexus UX.


Volkswagen Tiguan8/10

The Tiguan safety rating according to ANCAP is five stars. It was tested in September 2016 but that score remains intact for this model year, too.

What about features? The two-tier Tiguan range comes with a standard-fit reversing camera, front and rear parking sensors, and there are seven airbags (dual front, front side, driver's knee and full-length curtain coverage).

Other equipment includes auto emergency braking (AEB), manoeuvre braking (where the car can brake if the rear sensors detect an obstacle), self parking (parallel and perpendicular bay park assist), driver fatigue detection, lane departure warning and lane-keeping assistance (the car will steer you into your lane if it needs to), and multi-collision brake (a system that applies the brakes if you have an accident, lessening the chance of further damage).

For the 132TSI there’s a 'Driver Assistance' pack for $1400, which includes adaptive cruise control, lane-changing assistant, a system called 'Emergency Assist' that can stop the car if the driver is unresponsive, and rear cross-traffic alert. The 162TSI has all of that as standard.

There are dual ISOFIX baby seat anchors and three top-tether points for child seats.

Where is the VW Tiguan built? Germany is the answer.

Ownership

Audi Q37/10

Audi, along with many other premium automakers, lags behind the industry-accepted standard with a lacklustre three-year, unlimited-kilometre warranty. BMW is sticking with a similar promise and, unsurprisingly, so is Mercedes.

Lexus is only marginally better, with four-year coverage. It would be nice to see a premium manufacturer take some initiative here (especially since much of the Audi running gear is the same as the VW stuff, which is covered by an extra two years of warranty).

The Q3 will need to be serviced once a year or every 15,000km and capped-price servicing is covered by pre-packaged ‘Service Plans,’ which can be purchased at the same time as the vehicle. Pricing is TBA on the new Q3, but the previous one cost $1610 for three years or $2590 for five. That's premium-car cheap.


Volkswagen Tiguan7/10

Volkswagen has joined the mainstream fray in offering five-year/unlimited kilometre warranty for all models - not only is that good for current owners, but because the warranty is transferable, resale value might be a little better, too. 

On top of that, the average service cost is high for the Tiguan. We did the maths on maintenance costs, with the 132TSI averaging out at $635.60 per visit over the first five years, and the 162TSI a little dearer again, at $646.80. Intervals are every 12 months/15,000km. 

Concerned about common problems, faults, issues, waiting time, complaints, reliability issues? It could be of value to read out VW Tiguan problems page before you sign on the dotted line.