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Toyota Kluger


Mazda CX-9

Summary

Toyota Kluger

Like the statues of Easter Island, the Toyota Kluger casts a huge shadow over the Australian motoring landscape. It's a strong seller for Toyota, having been around for ages and is one of three large SUVs in Toyota's armory next to the evergreen Prado and disappointing Fortuner.

Competition, of course, is growing ever more fierce. Hyundai is about to drop a new Santa Fe, the Kia Sorento gets better every year and more manufacturers are joining the party. Most notably, Mazda's CX-9 is also loaded with safety gear and a potent 2.5-litre turbo engine.

The intensity of the battle became apparent in my esteemed colleague Matt Campbell's recent comparison test where the Kluger came last behind the Kia Sorento and Mazda CX-9, thanks largely to Toyota's reluctance to fit the same advanced safety features.

They heard Matt (that's what he reckons, anyway) and recently added some important safety tech to the 2018 Kluger. Let's have a look to see if it's enough.

Safety rating
Engine Type3.5L
Fuel TypeRegular Unleaded Petrol
Fuel Efficiency9.5L/100km
Seating7 seats

Mazda CX-9

The CX-9 is Mazda's big, SUV flagship and it has been updated with more cool tech, better safety features, better handling and real wood. Yup, you read that right: real wood. There's also been a price rise on this seven-seater.

You did know it was a seven-seater, right?  And not all seven-seat SUVs are the same. There are off-road capable ones which can be as uncomfortable as a tank on city streets. Then there are those that feel like giant, cushy lounge rooms that handle like a ship really and are just big cars so you better not take them off road. There are others which say they're seven-seaters but in reality those extra two seats in the third row are just for kids – and even then you'd only put your least favourite ones back there. So, what's the Mazda CX-9 then?

That's what this review is all about and by the end of it you'll know if this new Mazda CX-9 the right seven-seater for you.

Safety rating
Engine Type2.5L turbo
Fuel TypeRegular Unleaded Petrol
Fuel Efficiency8.8L/100km
Seating7 seats

Verdict

Toyota Kluger7/10

The 2018 Kluger is still a very solid car, with tons of room for you and your things. And your family and their things. It remains way out in front (although the new Santa Fe is lurking menacingly) and the boost in safety gear will help ensure it stays there.

The pick of the range is still the GX which is now a much stronger proposition with the extra safety features. There's little of real interest in the higher models, you can't get better headlights (a curious state of affairs) or a better stereo, so it's difficult to understand the appeal.

The Kluger will serve you and your family well in a solid and unspectacular way. Given most of us like that in our cars, it's easy to see why it's a hit.

Does the Kluger's new safety focus do enough to lure you away from the competition? Tell us what you think in the comments below.


Mazda CX-98/10

The previous CX-9 was excellent and now the new one fills in many of the gaps which were missing such as the addition of Apple CarPlay and Android Auto, the safety tech standard across all grades and great ride and handling. You'd be hard-pressed to find a better large seven-seater all-rounder without stepping into the $100K prestige territory.

The Touring is the sweet spot in the CX-9 with its leather seats, 8.0-inch display and good price.

Is there anything Mazda has missed with its CX-9? Or is this SUV almost as good as it gets at this price? Tell us what you think in the comments below.

Design

Toyota Kluger7/10

The Kluger is handsome in a squared-off, what-are-you-looking-at kind of way. That big bluff front-end makes the car look rather bigger than it is, which is quite an achievement because it's pushing two metres wide and 1.73m tall. It's not the longest in its class, though, coming in at 4.89m.

Despite it hailing from the US, it's not too blinged-up, but neither is it CX-9 pretty. Some might find the grille reminiscent of a krill-hoovering whale or Bane from Batman, but it's certainly distinctive.

The cabin is like the exterior - nothing flash, but what you see is what you get. Materials are mostly pretty good and it leans towards thoughtful and practical rather than sexy. Normally I'd say, "just like me", but I'm none of these things.

The interior dimensions of the big bruiser match its eclipse-causing exterior. No matter your size - well, within reason - you'll find plenty of space in the first or second rows. The third row features decent space for kids and very patient adults for short trips.


Mazda CX-98/10

Nothing has changed to the exterior of the CX-9 in this 2018 update – but that's a good thing, because this is a striking and beautifully styled SUV. More a tall, sleek wagon than upright boxy SUV, there's that in-your-face grille, the long nose the set-back cabin and the hatchback rear end. The only element which irks me are the taillights – they seem a bit small for that big bottom.

All CX-9s look almost identical on the outside, but you can tell the higher grades form their larger-sized wheels and LED fog lights.

There's not much in the way of a body kit, but there is that subtle roof top spoiler, that sculpted front bumper and the little shark fin antenna.

The cabin is a premium feeling place (have a look at the images) – this is Mazda flagship after all. Materials feel soft to touch even on the dash and door sills back and front, while there's a high-quality fit and finish throughout. With big interior dimensions this is also a roomy place, despite that sloping roofline.

The Azami LE is by far the most decadent grade with its nappa leather upholstery and real wood trim. Mazda was not able to tell me what type of wood has been used and could only go as far as confirming it was real wood, however, in the United States the top-grade CX-9, known as the Signature, uses a similar looking material and officially calls it rosewood.

Mazda also told me that the adhesives and materials used in the cabin were also chosen to minimise bad smells – not from the people in it but from the leather's plastics and glues. If only all car companies would care enough to do this – some new car smells make my eyes water.

At almost 5.1 metres long, nearly 2.0m wide and getting onto 1.8m tall you'll need a pretty big garage to house the CX-9.

Practicality

Toyota Kluger8/10

The big question people ask me about the Kluger is "How many seats are in there?" - every Kluger packs seven seats, with two flip-up seats in the boot. Boot space dimensions are obviously dictated by whether they're up or down. With the seats down, you've got a decent 529 litres, leaving you with good luggage capacity and a cargo cover to keep it all hidden away. Lift the seats with the straps and you've got just 195 litres, about the same as a small hatchback.

Put the second and third rows down and Toyota says you'll have 1117 litres, but I reckon that's conservative.

The cabin is well-planned for families. Every row features cupholders - front and middle rows have a pair each, while those banished to the third row score two each, a total of eight across the car.

Back in the front row, the tectonic split in the dashboard is lined with a soft rubbery material, making it a great place to sling phones, keys and odds and ends. Between the seats is a massive 24-litre storage bin that a small grandparent could ride in. On second thoughts, that's probably not a great idea.


Mazda CX-98/10

There are a stack of reasons to buy a seven-seater. You may have a big family and really need the third row, or you're just a small family that likes to pack a truck-load of gear for holidays while having a couple of extra seats just in case you're put on the spot after picking the kids up from karate and end up with more ninjas to drop home.

There are other seven-seaters where those third-row seats are just a bonus – the Santa Fe is a bit like that, but SUVs such as the CX-9, Kluger and Sorento offer much better room back there.

Even at 191cm tall I can sit in the third row comfortably, with just enough head and legroom. That said, I wouldn't want to be there for an epic road trip, but it's fine for kids and shorter adults.

Legroom in the second row is excellent – I can sit behind my driving position with about 10cm of space between my knees and the seat back – headroom isn't as generous as the Kluger or Sorento but there's still plenty, even for me.

If you're lifting babies and children into car seats you may find that coupe styling to the roofline makes the process a little harder – it did for me with our little one.

Also, this SUV is fairly high up. I've had my toddler do a face plant falling out of one while trying to climb in. Oh, don't judge me.

Entry into the third row is made easier by a 60:40 folding second row on rails. It's also good to see that the smaller foldable section is on the curb side of the car.

The CX-9's boot space with the third row down is outstanding at 810 litres (VDA) – the Kluger can only manage 529 litres and even with those back seats in place the luggage capacity is 230 litres, check out my video above where I demonstrate the size with a live human being.

Storage in the cabin is also excellent with six cupholders (two in the first row, two in second and the others in the third) and all grades above the Sport come with storage in the fold-down centre armrest, which also contains a USB port.

All CX-9s come with a USB port up front in the giant split-opening centre console bin and a 12-volt power outlet in the cargo area.

Price and features

Toyota Kluger6/10

Toyota isn't afraid to charge for the Kluger and its buyers aren't afraid to pay. With the extra safety gear, prices are up $950 on the GX and $1400 on GXL to pay for the new stuff.

There are three models in the Kluger range and how much you pay will vary depending on your thirst for standard features. Our price list features RRP prices and are a guide only - your dealer might be convinced to reduce the cost.

The GX opens with the lowest price - $44,500 for the 2WD and $48,500 for the 4WD. Specs include six-speaker stereo, 18-inch alloys wheels (no 17-inch alloy wheels anymore), front and rear air conditioning, Bluetooth, forward and reverse camera, active cruise control, rear parking sensors, remote central locking, auto headlights, power windows and mirrors and a full-size spare wheel.

The GXL adds an lazy 10 grand in comparison to the GX - $54,950 (2WD) and $58,950 (AWD). The GXL adds a GPS navigation system, DAB digital radio, rear-cross traffic alert, keyless entry and start, partial leather seats, and electric tailgate with separate glass hatch.

The Grande - again, for a further 10 grand plus, is available for $65,646 (2WD) or $69,617 (AWD). You'll get the same satellite navigation as the GXL, 19-inch rims, electric sunroof, rear-seat entertainment system with 9.0-inch screen and Blu-Ray and heated and ventilated front seats.

The entertainment system is powered by a 6.1-inch touch screen in the GX and 8.0-inch in the other models, which also include satellite navigation. The software package is distinctly 2006, painfully so in the GX. The system includes AM/FM radio, CD player and USB. There's no DVD option, however.

Colours include 'Crystal Pearl' (white), silver, 'Rustic Brown' (looks better than it sounds), 'Predawn Grey', 'Rainforest Green', 'Merlot Red' (dahling), 'Deep Red', 'Cosmos Blue' and 'Eclipse Black'. All but the black are $550 extras, which is not modest but not extortionate either.

Toyota's accessories list is well-stocked, with items like nudge bar (which is remarkably well integrated), side steps, cargo barrier, roof racks (no roof rails, though) and various plastic shields, driving lights, floor mats, towbar, parking aids and blind spot monitor.

You're out of luck if you want a Toyota-branded seat belt extender or bull bar.

For comparison, the cheapest CX-9 is $700 less (than the GX), but with a higher spec level, while the fully-loaded Azami is also around $800 cheaper (than the Grande) but - again - better-equipped.

The Korean rivals, while older and slightly smaller, are significant cheaper - the Kia Sorento is priced from $42,990 to $46,990 while the Santa Fe starts at $40,990 and finishes at $57,090 (albeit not a petrol V6). All these cars are well-equipped, with more modern features and tech.


Mazda CX-98/10

The Mazda CX-9's price has gone up but you're getting more features in return – and that goes for all grades in the range. Also, there's now a new grade and king of the Mazda CX-9 range – the Azami LE. Right, let's get into the details.

The most affordable CX-9 is the Sport at $44,990 (an $1100 increase) for the front-wheel drive version and another $4000 for all-wheel drive. Coming standard on the Sport for the first time is a head-up display and being introduced to the CX-9 range finally is Apple CarPlay and Android Auto. Other standard features include a 7.0-inch screen with sat nav, reversing camera, rear parking sensors, digital radio, three-zone climate control, LED headlights, black cloth seats and 18-inch alloy wheels.

The Touring grade sits above the Sport and is arguably the best value with its list price of $51,390  ($1100 increase) for the front-wheel drive and again $4000 more for the AWD. In addition to the Sport's features, the Touring comes standard with black leather seats (power adjustable and heated in the front), an 8.0-inch touch screen, proximity key, front parking sensors and LED fog lights.

The GT grade is getting into pricier territory with the front-wheel drive listing for $59,390 (an increase of $1000) and $4000 more for AWD, but along with all of the Touring's features it has a power tailgate, sunroof, 20-inch alloy wheels and heated second-row window seats.

The once-king-of-the-range Azami lists for $60,990 in FWD form (an increase of $4200), again $4000 for the AWD, but now there's a level above it – the Azami LE which is $66,490 and only available as an all-wheel drive.

What's the difference between them? Well let's start with what's the same. Both come with the GT's features plus adaptive LED headlights, heated steering wheel, a 360-degree view monitor, ventilated front seats, windscreen de-icer and a 7.0-inch centre digital instrument cluster.

What the Azami LE gets that the Azami doesn't is real wood trim panels on the centre console, nappa leather seats, box stitching on the steering wheel and different overhead console styling.

As a model comparison you could also take a look at the Toyota Kluger which ranges from about $45K to $70K. There's also the Kia Sorento which ranges from $43K-$60K and I'm going to throw in the Hyundai Santa Fe – it's not as big as the CX-9, but the new one is larger than the previous model and it's a seven-seater, too.

Engine & trans

Toyota Kluger7/10

Across the range, Kluger buyers are treated to the same engine specifications - a 3.5-litre V6 petrol. The big unit devlops 218kW/350Nm to help move the two-tonner.

No diesel, no LPG and they're all the same eight-speed automatic, with no option for a manual transmission.

As to whether the V6 features a timing belt or chain, it's the latter. The engine uses standard (OW-30) oil and 0-100km/h acceleration times are around nine seconds.

Towing capacity is the same for each model, coming in at 700kg for unbraked trailers and 2000kg braked. We haven't yet carried out a towing review.


Mazda CX-97/10

All CX-9s have the same engine – it's a 2.5-litre four-cylinder turbo-petrol that makes 170kW and 420Nm. That's simple isn't it? Also simple is this: all CX-9 have the same six-speed automatic transmission.

Every grade apart from the Azami LE comes with a choice of front-wheel drive or all-wheel drive. The Azami LE is purely all-wheel drive.

Fuel consumption

Toyota Kluger7/10

For its engine size and overall weight, fuel economy is always going to be marginal and continues to be the Kluger's weak spot. For the front-wheel drive, Toyota claims 9.lL/100km on the combined cycle. The heavier 4x4 version recorded an official combined fuel consumption figure of 9.5L/100km.

These mileage figures would be a stretch - in a week of gentle suburban running around in a GX AWD, we copped a figure of 13.7L/100km.

The fuel tank capacity is a handy 72 litres, meaning a decent run between fills, especially when you're out on the open road.

Obviously, without a diesel engine, there are no diesel fuel consumption figures.


Mazda CX-98/10

Big car, big drinker? The CX-9 used to be back when it had a V6, but not any more. The turbo-four is efficient, with Mazda saying that front-wheel drive version will use 8.4L/100km, while all-wheel drives will use 8.8L/100km after a combination of open and urban roads. You'll also only need to feed it 91 RON – that's the cheap petrol.

My testing on the launch saw me use 10.3L/100km, according to the car's trip computer, but I was really getting into those roads and stamping on that accelerator like it was a funnel web spider, so for it still to be that low is great.

Driving

Toyota Kluger7/10

You never really forget that the Kluger is a big unit. Ground clearance is a not-inconsiderable 200mm and the turning circle a fairly lazy 11.8 metres. People don't seem to mind that it feels big, and is one of the few in the segment that I feel like I'm climbing up into with my 183cm (six-foot) frame rather than stepping in.

From behind the wheel you can practically see the curvature of the Earth you sit so high. Fire up the near-silent V6 and you're struck by how incredibly smooth it is. Also smooth is the ride - the long travel suspension is probably exactly the same as it is for our American cousins vs, say, Hyundai's habit of setting up its cars for Australia.

Everything is soft and squidgy but in a reassuring way, even the warning beeps aren't too shrill or irritating. The steering is light and with the occasional moment of vagueness but again, it's all very predictable. The brakes, though a bit spongy at the top of the pedal, are more than up to the task of washing off speed in the unlikely event you've overcooked things.

The engine continues unchanged. There's enough horsepower to get you going and hold a decent clip, it will keep you out of trouble and do what Toyotas generally do - look after you. Performance is hardly the key point of the Kluger - it weighs in at a fairly unapologetic 2005kg in AWD form - but, as I say, there's ample power to keep you moving.

We're yet to perform an exhaustive off-road review, but our experience is that the Kluger has reasonable off road ability.


Mazda CX-98/10

There is no way to make a 5.1m long, 2.0m wide, two-tonne SUV feel small in a supermarket car park and you'll feel its size particularly in multi-storey ones as you navigate the HMAS CX-9 up through the levels. I've lived with a CX-9 and I'm not ashamed to admit that I find it tricky to manoeuvre in tight spaces. But you have AEB, rear cross-traffic alert, parking sensors at the back and good visibility to make it as easy as it possibly can be.

Get the CX-9 out on the street, though, and it feels a lot less cumbersome. And on the open road the CX-9 is brilliant. Not only does it just much up miles in comfort, it has such great handling ability that it defies my logic.

In this update Mazda says it has refined the driving experience while making the SUV more responsive though suspension and steering changes. A thicker material behind the headlining in the ceiling has also been used to keep the cabin even quieter, too.

The result? A ride that's knocking on the door of German prestige SUVs and great dynamics.

Even on the 20-inch wheels and 50-profile tyres fitted to the Azami LE I tested at the launch, the ride was outstanding while the handling was excellent. Pushing the Azami LE hard in the corners should have had something of this size and weight leaning on its door handles, but a moment after entering the turn the CX-9 was able to compose itself, hunker down and hold its line in a controlled and planted way.

The Azami LE is all-wheel drive only, but the front-wheel drive version for the base grade Sport and the FWD Azami I drove felt just as composed with great body control and impressive handling ability for the class. In some ways the Sport being lighter and on smaller wheels and higher profile tyres meant the ride was more comfortable and acceleration a bit better.

That engine is a good thing, although part of me misses the old V6 from years ago for its smoothness and torque. The 2.5-litre four-cylinder turbo has enough grunt and it's fuel efficient, but to me a six-cylinder suits this big flagship better.

Safety

Toyota Kluger8/10

The Kluger arrives from the US with seven airbags, ABS, stability and traction controls and rear parking sensors.

The 2018 Kluger is really about the battery of new safety features in the lower models. Added to the GX and GXL are pre-collision warning, forward AEB, lane departure warning, active cruise and auto high beam. GXLs also pick up a blind spot monitor and rear cross traffic alert. As you can imagine, the Grande has the lot.

There are three top-tether anchors for the middle row as well as two ISOFIX points.

As before, the ANCAP safety rating stands at a maximum five stars, awarded in November 2016.


Mazda CX-99/10

Safety is another strong point of the CX-9 with its maximum five-star ANCAP rating and AEB which works forwards and backwards, blind-spot warning and rear cross-traffic alert. This update has made the advanced safety tech suite standard across the full range adding adaptive cruise control with stop and go feature, lane departure warning and traffic sign recognition.

For child and baby seats you'll find three top-tether anchor points across the second row and two in the third, while there are ISOFIX points in the back as well and two in the second-row window seats.

Under that boot floor you'll find a space saver spare wheel.

Ownership

Toyota Kluger6/10

Toyota's three year/100,000km warranty also comes with a fixed price servicing plan. It seems the Japanese company can get away with the short warranty because of the long-held reputation for reliability and few problems or faults.

I've certainly never heard complaints from Kluger owners, or Toyota owners generally for that matter. Having said that, Hyundai and Kia both smack Toyota out of the park for warranty length and in Hyundai's case, lifetime fixed price servicing.

Service costs are fixed via Toyota's 'Service Advantage' pricing. For the Kluger you'll pay $180 per service for the first 36 months or 60,000km. You'll have to visit the dealer every six months or 10,000km for the stamp in your owners manual, which is always good for resale value.

Few owners report any genuine issues, such as engine problems or tranmission problems.


Mazda CX-98/10

The CX-9 is covered by Mazda's five-year, unlimited kilometre warranty. Servicing is recommended at 12 month or 10,000km intervals. Servicing is capped and switch from $329 for the first visit, $371 for the next and then back to $329 for five services.