Suzuki Baleno vs Infiniti Q30

What's the difference?

The Baleno is a disappointingly dull car from a company that makes plenty of un-dull cars. I suppose it's prudent for Suzuki to at least try to look like a grown-up, but as this car proves, there's no fun in that.

It will no doubt be dependable and if kept in metropolitan areas, will serve its owners well. But it's lacking in key safety gear, the servicing is a bit on the stiff side and the interior feels cheaper than most of its competitors.

And on top of all that, it feels really old.

The Q30 Sport is a left-field choice in the premium hatch segment. For those who don’t care about badge equity and are looking for something different, the Q30 provides maybe 70 per cent the feel of its well-established competition while offering decent value courtesy of standard safety and spec inclusions.

The biggest letdown is how much better it could be with just a little extra in every department. Even in this top-spec the drive experience is a bit generic, and it’s missing an up-to-date multimedia experience limiting its appeal to a younger audience.

Even with its promising mixed heritage, the Q30 hardly feels more than the sum of its parts.

Suzuki says the Baleno's look reflects the brand's 'Liquid Flow' design language, but I'd much prefer it if they had stuck with the angular design of its other cars. Almost all of them are far better looking, or at least characterful.

The Baleno's recent facelift, which is mostly a new front bumper and a headlight tweak, was probably supposed to improve the looks but instead the car now appears to have had some fillers pumped into its cheeks.

It's not an attractive car from the front, with the grille overpowered by the lower fascia's sheer breadth. The rear and profile are fairly anonymous and to ensure its anonymity, there is little in the way of adornment. Looks basic, is basic.

Step in to the spacious-for-its-size cabin and you'll be greeted with the usual Suzuki staples of super-hard plastics, hardy carpets and tough cloth trim.

There is a little curvaceousness to the dash design but it just feels a bit half-hearted until the curves run into the centre console's alien-with-flappy-ears effect. There's nothing wrong with it but it does look dated.

The Q30 drew more than just looks for its badge. It genuinely looks like a concept car from a motor show stand. Not the paper mache Mars rover early prototype kind, more like the six-months-before-production kind.

It’s all swoopy with curves cutting all down the sides, and Infiniti has done a good job imprinting the brand’s signature design queues – like the chrome-framed grille and notched C-pillar - on the front and rear three-quarter views.

It’s genuinely hard to tell it shares major componentry with the last-gen (W176) A-Class from the outside and I’d place the overall look somewhere between Mazda and Lexus’ design languages for better or worse.

While the front is swoopy and resolved the rear is a bit busy with lines everywhere and bits of chrome and black trim all over the place. The tapered roofline and high bumpers set it apart from your regular hatchback fare. 

It might grab the eye for the wrong reasons, but it certainly gives the Q30 a slick look when viewed in profile. I wouldn’t call it a bad looking car, but it is divisive and will appeal only to certain tastes.

Inside is simple and plush. Perhaps a little too simple when compared with the new (W177) A-Class with its entirely digital dashboard or the 1 Series with its M bits. One could even argue the Audi A3 has done ‘simplicity’ better.

The seats are nice in the two-tone white-on-black trim and the Alcantara roof is a premium touch, but the rest of the dash is a bit too basic and dated. There’s a smattering of buttons down the centre stack which are replaced with more intuitive touchscreen functions on most rivals, and the 7.0-inch touchscreen looks small, distantly embedded in the dash.

The materials are all nice to the touch, with most important touch-points clad in leather, but it also feels a little claustrophobic, with the abundance of dark trim, thick roof pillars and a low roof-line, especially in the back seat. The switchgear, which is mostly dropped straight out of a Benz A-Class, feels good.

Here's some excellent news - there is plenty of space in the Baleno's tiddly sub-four metre frame. The awkwardly-proportioned body has delivered good space for front and rear passengers who would be happier on more comfortable seats, but for city driving, they do just fine.

If you're up to around 180cm tall, there's enough space for you and your legs in the back and headroom is adequate.

Storage is a limited to a couple of open trays but you can put your phone in the same place as the USB port. You get two cupholders at the front and if you don't mind losing the rearmost of your storage trays, the back seat passengers can share it as a solitary cupholder. Each door has a very handy bottle holder that will secure a 1.5-litre vessel.

The boot is a good size for the segment at 355 litres to begin with and 746 with the 60/40 split fold rear seat folded down.

Infiniti calls the Q30 a “crossover” rather than a hatchback and this is best reflected through its pumped ride height. Rather than hugging the ground like the A-Class or 1 Series, the Q30 sits propped up, almost like a small SUV.

There’s also the QX30 which is an even more pumped version of this car complete with plastic guards in the vein of Subaru’s XV. The QX30 is also your only way to all-wheel drive now that the Q30 is front-wheel drive only. 

While the extra ride height means you won’t have to worry about scraping expensive body panels on speedbumps or steep ramps you won’t be wanting to get too brave off the tarmac.

Interior space is fine for front passengers with plenty of arm and legroom, but back seat passengers are left with a small, dark space which feels especially claustrophobic. Headroom is not great no matter which seat you’re in. In the front seat I could almost rest my head on the sun-visor (I’m 182cm tall) and the back seat was not much better.

Rear passengers do score nice seat trim and two air-conditioning vents though, so they haven’t totally been forgotten.

There’s average amounts of storage up front and in the back, with small bottle holders in each of the four doors, two on the transmission tunnel and a tiny trench – useful for keys maybe – in front of the air-conditioning controls.

Even the centre console box is shallow, despite a large opening. Once I had collected enough loose objects on my trip I started to run out of room for things in the cabin.

There are nettings on the back of the front seats and an odd extra one on the passenger’s side of the transmission tunnel.

Power outlets come in the form of a single USB port in the dash and a 12-volt outlet in the centre box.

The boot is a much better story despite the swoopy roofline with 430 litres of space available. That’s bigger than the A-Class (370L), 1 Series (360L), A3 (380L) and CT200h (375L). Needless to say, it ate up two large duffle bags and some extra items we brought with us for our week-long trip.

This is due to its impressive depth, but it does come at a cost. The Q30 only has the sound system’s base and an inflator kit under the boot floor. There’s no spare for long distance trips.

One irritation I have to mention is the shift-lever, which was annoying in its tilt-shift operation. Often when trying to change to drive from reverse or vice versa it would get stuck in neutral. Sometimes I wonder what’s wrong with a shifter which locks in position…

If you’re shopping in this segment, there’s a good chance you’re not looking for a bargain buy, but the Q30 shines in some areas its competition doesn’t.

A promising start is the complete lack of a lengthy and expensive options list with items which should be standard. In fact, apart from a reasonable set of accessories and the $1200 premium 'Majestic White' paint, the Q30 has no options in the traditional sense.

The base Q30 scores 18-inch alloy wheels, LED headlights with high-beam assist, heated leather seats, flat-bottomed leather steering wheel, leather trim on the doors and dash, Alcantara (synthetic suede) roof-lining and a 7.0-inch multimedia touchscreen supporting DAB+ digital radio and built-in navigation.

Our Sport adds a 10-speaker Bose audio system (which could have been better…) dual-zone climate control, a fixed panoramic sunroof, fully-electric front seats and Nissan’s 360-degree ‘around view monitoring’ parking suite.

It might have premium aspirations, but value-wise Q30 is still specified like a Nissan.

The standard safety suite is also reasonably impressive, and you can read more about it in the safety section of this review.

Our Q30 Sport comes in at a total of $46,888 (MSRP) which is still premium money. The price pits it against the BMW 120i M-Sport (eight-speed auto, $46,990), Mercedes-Benz A200 (seven-speed DCT, $47,200) and fellow Japanese premium hatch act - the Lexus CT200h F-Sport (CVT, $50,400).

Herein lies the Q30’s biggest problem. Brand recognition. Everybody knows the BMW and Benz hatches by virtue of their badges alone and the Lexus CT200h is known by those who care about it.

Even without the extensive options list, it makes the price of entry against such established competition tough. While you might see a couple of them around Sydney, the Q30 is a relatively rare sight which garnered more than a few quizzical looks in the towns of NSW’s mid-north coast.

The standard spec is also missing the all-important Apple CarPlay and Android Auto connectivity. It rendered the 7.0-inch multimedia screen clumsy and largely useless, although the old-fashioned built-in nav gives peace-of-mind when you’re out of phone reception range.

If you have an Apple phone you can make use of the iPod music playback feature via the USB port.

You'll not need to hold on to your hat in the Baleno. The 1.4-litre naturally-aspirated four-cylinder musters up 68kW at 6000rpm and 130Nm 2000rpm earlier. It's not a lot, but at 915kg, the Baleno isn't doing too badly.

There's an old relic in the transmission department. Power reaches the front wheels via a four-speed automatic transmission. There aren't many of those left in circulation on new car forecourts.

You can't buy a Baleno with the plucky 1.0-litre turbo anymore, which is a bit of shame.

For 2019 the Q30 has had its list of engines trimmed from three to just one. The diesel and smaller 1.6-litre petrol engines have been culled, leaving a 2.0-litre petrol.

Thankfully, it’s a strong unit producing a once-V6-range 155kW/350Nm across a wide band from 1200-4000rpm.

It feels responsive and isn’t let down by a slick-shifting seven-speed dual clutch automatic transmission.

The new-generation A-Class equivalent, even in 2.0-litre A250 guise produces less torque with outputs of 165kW/250Nm, so for the money the Infiniti scores a solid serving of extra punch.

Suzuki says you'll get 5.4L/100km on the combined cycle, which isn't too far off reality, our time delivering around 6.6L/100km. Which was remarkable in itself given how much throttle you have to use to move along.

Another bonus is that even though the fuel tank is just 37 litres, you won't spend half your life filling up.

Over my week-long test the Q30 returned a figure of 9.0L/100km. I was a little disappointed with this figure given much of the distance covered was cruising at freeway speeds. 

It’s made worse when you pitch it against the claimed/combined figure of 6.3L/100km (not sure how you could achieve that…) and the fact that I left the irritating stop-start system on for much of the time.

For a leader in the luxury hatch class consider the Lexus CT200h which makes full use of Toyota’s hybrid drive and pitches a fuel consumption figure of 4.4L/100km.

The Q30 has a 56-litre fuel tank and takes a minimum of 95 RON premium unleaded.

Most Suzukis are fun to drive even if they're on the slow side. The Jimny bounces around like a fat puppy full of sugar, the Swift is a good laugh and the Vitara is quite handy. The Baleno fails to be any of these things, but it's not all bad news.

The first thing you'll notice is the very light steering that makes a high-pitched noise when you turn it.

The second thing you'll notice is the whine coming from the transmission or somewhere very like it, no matter how much throttle you have on. It shifts smoothly enough, though, which isn't very often given the lack of gears.

It's not often I yearn for a CVT, but that might be the better transmission for this car. Yes, I just checked outside for airborne pigs, too.

The Baleno does feel like it teeters a little on its skinny, high profile tyres. It's not a car to drive with enthusiasm, but if you're happy enough with its almost-lively off-the-mark acceleration, which then fades away rapidly, you'll be perfectly happy.

It's not very quiet, though, with plenty of noise passing through the trademark thin sheetmetal and sparingly damped shell. It's light, but you can hear why - there's not much sound-deadening to weigh it down.

On the open road the Baleno further reinforces its credentials as a city car - it wanders around on the tyres, the steering loses all its feel and the wind noise means you have to turn up the volume to either drown it out or make yourself heard.

Thanks to its shared underpinnings with the A-Class the Q30 Sport drives largely like you would expect a premium hatch to drive. It’s just lacking a bit of character.

The engine is responsive, the transmission is fast and the availability of peak torque from just 1200rpm will lead to spinning the front wheels if caution is not applied. Power is no real issue.

Although Infiniti says it has tuned the Q30 in Japan and Europe, the ride has an undeniably Germanic flavour. It doesn’t feel quite as tight as the A-Class or 1 Series but it doesn’t feel as soft as the CT200h, so it strikes a decent balance.

The Q30 uses MacPherson strut suspension in the front and multi-link at the rear, more suited to a premium car than the torsion bar rear on the new Benz A 200.

The wheel has a nice amount of feedback, and thankfully doesn’t use the larger Q50’s strange ‘Direct Adaptive Steering’ which has no mechanical connection between the driver and the road.

If you’ve driven a decently-specified A-Class before the drive experience will feel familiar. The added ride height seems to remove a bit of feel from the corners, however.

There’s also the inclusion of three drive modes – Economy, Sport and Manual. Economy mode seems to be the default with Sport simply holding gears for longer. Steering-wheel mounted paddle-shifters could be used to mill through the seven gears in 'Manual' mode, although this didn’t add much to the experience.

The addition of active cruise control and adaptive high beams proved to be fantastic for reducing fatigue on long highway stints during the night, but the lack of a padded surface on the inside of the transmission tunnel proved uncomfortable for the driver’s knee on longer trips.

I persisted with the stop-start system to test it, but it proved slow and irritating. Under normal circumstances it would be the first thing I’d turn off.

Visibility was also a bit limited out the rear three quarter courtesy of the low, swoopy C-pillars.

The Q30 scores some decent active safety goodies alongside the usual refinements. Active safety items include auto emergency braking (AEB) with forward collision warning, blind spot monitoring (BSM), lane departure warning (LDW) and active cruise control.

There’s also Nissan’s signature ‘Around View Monitor’ 360-degree reversing camera which sounds more useful than it is. Thankfully there is also a standard reversing camera.

The Q30 carries a maximum five-star ANCAP safety rating as of 2015 but has not been tested to the more demanding 2019 standards.

The rear seats also benefit from two sets of ISOFIX child seat mounting points. 

As previously mentioned, there’s no spare wheel in the Q30 Sport, so best of luck with the inflator kit if you end up with a flat in the outback.

Suzuki has joined the mainstream market herd with a five year/unlimited kilometre warranty for private use (ie not Uber) but there isn't even a solitary year of roadside assist.

Happily, since we last drove the Baleno, service intervals on the 1.4-litre have improved to 12 months/15,000km (rather than the previous 10,000km) and the company also offers five years of capped pricing up to 90,000km.

Services come in between $239 and $499, unless you've somehow covered 90,000km inside the five year window, and then it blows out to $649. That last figure aside, you can expect to pay $1635 over five years (or $2045 if you go nuts on the mileage). It's not especially cheap.

As with all Infiniti products, the Q30 is covered by a four-year/100,000km warranty and a three-year service program can be purchased with the car. Pricing was not available for the 2019 Q30 model year at the time of writing, but its 2.0-litre turbo predecessor averaged $540 per service once a year or every 25,000km.

Credit where credit is due, the Q30 edges out the European competition by a year of warranty length and general service pricing. This market segment is still wide open for a manufacturer to take the lead offering five or more years of warranty coverage.