Nissan Qashqai 2021

Nissan Qashqai 2021 Q&As

Check out real-world situations relating to the Nissan Qashqai here, particularly what our experts have to say about them.

• My Nissan Qashqai has been serviced but a systems warning fault is still coming up on my screen.

  It’s important to give Nissan (or any other manufacturer) the opportunity to put things right. While ever that process is ongoing, you need to be patient and allow Nissan to try to find a fix. Your car is still covered by the manufacturer’s new-car warranty, so that’s the process by which it should be tackled.

  If Nissan were to give up on the problem (and you) then you’d have cause to seek recourse according to Australian Consumer Law. I’d also be talking to Nissan Australia’s customer service division to see what else can be done.

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• Why does my 2014 Nissan Qashqai shake when climbing an incline?

  It sounds as though the vibration you’re experiencing is coming from the driveline. Perhaps it’s the engine but more likely it’s something in the transmission since the problem is worse when the car changes gear. That the problem occurs when climbing a grade suggests that it’s related to the engine being under load at which point the whole driveline – gearbox and driveshafts – are also loaded up.

  It could be something within the transmission itself, a bent driveshaft or even something relatively simple like a worn CV joint. Carefully, and when it’s safe to do so, find a big, open area like a deserted car-park, turn the steering wheel all the way to the left and drive slowly in a tight circle. Now do the same on full right-hand lock. Can you hear any clinking or clunking noises? If you can, you have worn CV joints. If not, you need to dig deeper into the cause and that will require getting the car on a hoist and inspecting the driveline.

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• How do I replace the blinker globe on my 2018 Nissan Qashqai?

  If it’s the front indicator globe that’s blown, you need to open the bonnet and work from inside the engine bay. The front indicator globe is held in a plastic component that forms part of the whole headlight assembly. The bit you need to find is right at the outer edge of the headlight assembly, right in the corner of the engine bay. Once you’ve located that (it will have wires coming out of it), a half clockwise twist will allow you to remove the plastic globe holder and change the globe.

  If it’s a rear globe, you need to open the hatchback, remove the screws that secure the tail-light assembly and then slide the tail-light free of the car. Turning it over, you’ll see the wiring and some plastic clips that fasten the globe-holder to the whole assembly. By unclipping this holder, you can remove it from the rest of the tail-light and reveal the globes which can then be removed and replaced.

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• How do you update the maps in the 2020 Nissan Qashqai Ti?

  Sending you a USB stick in the mail with the updated mapping sounds like a great way for the dealership to make its problem your problem. Why not ask for the update to be done when your new car gets its first service? Dealerships have policies to cope with Covid-19 safely and protect you and their employees. A trip to the dealership to get the sat-nav (which you’ve paid for) working properly isn’t too much of a stretch.

  Also, accepting a USB stick in the mail and a set of instructions leaves you open to claims that you’ve done something wrong when the system still doesn’t work properly. Under Australian consumer law and Nissan’s own factory warranty, it’s Nissan’s problem. Don’t let the dealer sidestep you or create an environment where you could be held responsible for a bungle.

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