Browse over 9,000 car reviews
What's the difference?
The Mercedes-Benz Vito van competes with 10 rivals in Australia’s mid-size (2.5-3.5-tonne GVM) commercial van market.
Compared to Toyota’s dominant HiAce, which commands around 35 per cent of sales in this segment, the significantly more expensive Vito’s 4.0 per cent market share pales by comparison.
So, we recently put the three-pointed star’s MY23 contender to work for a week to ponder if its prestige pricing is justified.
Ford has ventured into the pioneering world of battery-electric vehicles (BEVs) for commercial use with the launch of its E-Transit, which will compete for buyers in the Light Duty (3501-8000kg) segment of Australia’s Heavy Commercial market.
According to the company’s research, the new electrified member of its Transit fleet has a maximum driving range that’s more than double the average distance a typical commercial van travels each day in urban use.
So, we recently got behind the wheel for a week, focusing on the urban driving for which Ford claims the E-Transit is best suited (as opposed to long highway hauls), to see how it compares to diesel equivalents in its pure workhorse role.
This is a very competent light commercial van that’s nice to drive, either unladen or with a heavy load. It’s also rated to carry more than a tonne (like the HiAce) while towing 2.5 tonnes (one tonne more than the HiAce) which would make it well suited to a wide range of job applications, particularly given the forklift-friendly option of rear barn-doors.
However, even in standard trim, without our test vehicle’s options, it costs about $20K more than Toyota’s dominant rival. So, only a potential buyer can decide if the Vito’s much higher pricing is justified after a decent test drive and consideration of its higher tow rating - and perceived prestige.
The E-Transit is quiet, comfortable, rides well, can handle heavy payloads, has zero emissions and would be well-suited to urban daily commercial use for which it’s been designed for. However, $104K-plus would be out of reach for many private owners and small businesses. That’s why Ford is aiming it primarily at fleet buyers, who will quickly determine the commercial success or failure of the E-Transit in Australia. Watch this space.
Our test vehicle rides on a 3200m wheelbase, which is the shorter of two available, resulting in an overall vehicle length of more than 5.0 metres (5140mm) and a tight 11.1-metre turning circle. Its 1915mm height ensures access to underground and multi-storey carparks.
It looks a cut above the usual whitegoods-on-wheels appearance of commercial vans with its alloy wheels, chrome grille highlights and black metallic paint including the front and rear bumpers. It has MacPherson strut front suspension, semi-trailing arm coil-spring rear suspension (which is excellent under heavy loads) and four-wheel disc brakes.
Although the driver’s bucket seat offers multiple adjustments, the separate bench seat for two passengers has none, but it does include a separate headrest and lap-sash belt for the centre passenger. All are trimmed in black 'Caluma' fabric.
However, if you’re tall with large feet like me, you’ll struggle to find a comfortable position in the centre seat. Given that its base cushion is offset to the left of the floor’s transmission hump, you can’t sit with feet either side of the hump.
The only choices are to squeeze both feet on top of the hump between dash and seat (not enough room for my size-11 Blundstones) or angle both legs across to the left with your feet on the passenger floor and knees pressing into the dash. Either way, travelling three-up is for short trips only, with the smallest crew-member preferably in the middle.
Apart from the distinctive blue grille bars and rear-door badge, you’d struggle to pick the E-Transit from the closely-related 350L. However, underneath its work-focused exterior there are considerable differences.
Although it shares the same MacPherson strut front suspension and four-wheel disc brakes, the E-Transit’s 14.3-metre turning circle is 1.0-metre larger than the 350L.
And its electric motor and single-speed transmission are mounted under the floor between the rear wheels, which required design of a unique coil-spring independent rear suspension.
The long, wide and slim lithium-ion battery is tucked up neatly beneath the load floor, to ensure that the cargo volume matches the 350L. This also ensures that many load-area conversions will carry over to the E-Transit with minimal modifications.
The big battery brings a considerable increase in kerb weight, given the E-Transit weighs 231kg more than its 350L equivalent. So, although the E-Transit is the most powerful of the Transit fleet, it’s also the heaviest.
However, in terms of power-to-weight and torque-to-weight ratios based on kerb weights, it compares favourably.
For example, the diesel 350L has 19.3kg/kW compared to the E-Transit’s superior 13.3kg/kW, while the 350L’s 6.1kg/Nm is lineball with the E-Transit’s 6.2 figure.
The driver’s instrument display shows when the battery is being topped-up by regenerative braking and how much engine power is being used, ranging from 0 to 100 per cent.
It also displays average energy consumption (kWh/100km), remaining battery charge, projected driving range and other BEV-specific functions.
The cabin offers ample headroom, but those seated in the centre must have their feet in a split-level position with their right foot on the (now defunct) transmission hump and their left foot on the floor.
With its relatively light 1967kg kerb weight (a HiAce equivalent tops 2200kg) and 3050kg GVM, our test vehicle has a 1083kg payload rating, so it’s a genuine one-tonner. And up to 150kg of that can be carried on the roof, where you’ll find four pairs of mounting points along each side of the roof ready for rack-mounting.
It’s also rated to tow up to 2500kg of braked trailer and with its 5550kg GCM (or how much it can legally carry and tow at the same time) it’s rated to tow its maximum trailer weight while carrying its maximum payload. That’s an impressive and useful set of numbers.
The cargo bay, which offers a competitive 6.0 cubic metres of load volume, is accessed by sliding doors on each side with 822mm opening width (although the top half of the cabin bulkhead encroaches on this) and a swing-up tailgate which restricts forklift access for rear loading (a twin barn-door option is available).
The walls and doors of the cargo bay are lined and its wooden load floor is 2678mm long and 1709mm wide with 1270mm between the rear-wheel housings. So, it could carry two 1165mm-square standard Aussie pallets or up to three 800 x 1200mm Euro pallets, secured using your choice of eight load-anchorage points. There’s also a large storage area at the base of the bulkhead which is ideal for carrying ropes, straps, load-padding etc.
There are numerous personal storage places in the cabin, including large bottle-holders and bins in the base of each door plus a second-tier at mid-height for smaller items. There are also three bins and two cupholders in the top of the dash-pad plus an overhead glasses holder, decent-sized glove box and a sizeable storage compartment hidden beneath the outer passenger seat.
With its hefty 2639kg kerb weight and 4250kg GVM, our test vehicle has a 1611kg payload rating compared to the 350L’s smaller 1142kg. However, the E-Transit is not rated for towing.
The cargo bay, which in Mid Roof form offers 11-cubic metres of load volume, has internal walls that are lined to roof height. It’s accessed from the kerbside through a sliding door with a generous 1300mm opening width.
Rear access is through a pair of barn-doors which open to 270 degrees to optimise forklift access. Large magnets protrude from each side of the body to firmly secure these doors when fully opened which is a welcome safety feature.
A button located inside the right-hand barn-door switches on a bright external LED overhead light to illuminate rear-loading in poor light conditions.
The load floor, which is protected by a composite liner, is 3533mm long and 1784mm wide with 1392mm between the wheel housings.
That means it can carry three 1165mm-square Aussie pallets or four 1200 x 800mm Euro pallets, secured by up to 10 load-anchorage points. The 1786mm internal height allows tall people to stand with minimal stooping.
There’s ample cabin storage including a large-bottle holder and bin in each door, plus angled large-bottle holders/bins on each side of the lower dash and small-bottle/cupholders on each side of the upper dash.
There are also three open bins across the top of the dash-pad, a slender vertical bin and pop-out cupholder in the lower centre dash, plus a full-width overhead shelf with numerous compartments.
Both base cushions on the passenger seat can be tipped forward to access a large hidden storage compartment below.
The centre passenger seat backrest also folds down to a horizontal position to reveal a handy work desk with pen holder, two-cupholders and an elastic strap for securing paperwork.
Our Vito test vehicle is the 116 CDI MWB (Medium Wheel Base) Van, which with 2.0-litre four-cylinder turbo-diesel engine, nine-speed automatic transmission and rear-wheel drive has a list price of $63,278, plus on-road costs.
Our example is fitted with the optional 'Cargo Package' ($2244) which comprises a twin-passenger ‘Comfort’ front bench seat and cargo bay enhancements including a rear LED interior light, full-width bulkhead with window (which separates cabin and cargo bay) and robust wood flooring.
It’s also finished in optional 'Obsidian Black' metallic paint ($1704) which together with the Cargo Package bumps the as-tested list price to $69,701.
Standard equipment includes niceties like 17-inch alloy wheels with 225/55 R17 tyres and a full-size steel spare, front and rear parking sensors, a reversing camera, tinted windows, leather-wrapped and height/reach-adjustable steering wheel with multiple remote functions, along with a driver’s seat comfort pack with adjustable lumbar support and adjustable base-cushion length which can be extended so it sits right under your knees. Great on long drives.
There’s also a chrome grille and interior highlights package, all-season floor mats, two USB ports and a 12-volt accessory outlet plus a multimedia system with 7.0-inch touchscreen, digital radio and multiple connectivity options including Apple and Android devices, voice-command and more.
Our test vehicle is officially known as the 420L BEV Mid Roof, with 420 denoting its 4.2-tonne GVM (it’s actually 4.25-tonne), L denoting its long wheelbase and Mid Roof being one of two roof heights available, with the other being the optional High Roof variant.
Like its taller stablemate, our test vehicle comes with a 68kWh lithium-ion battery pack, electric motor and single-speed automatic transmission for a list price of $104,990 plus on-road costs.
For that money you could almost buy two diesel Transit 350L Auto equivalents. Even so, the E-Transit brings zero emissions, reduced noise and claimed lower operating and maintenance costs for business operators. With 198kW and 430Nm, it also has the most power and torque of any model in the Transit line-up.
It comes equipped with 16-inch steel wheels and 235/65R16C tyres plus a full-size spare, along with dark grey bumpers and side-mouldings in areas where scrapes and dents usually occur in hard-working vans. Factory options include dual side-sliding doors and more.
A steel bulkhead/cargo barrier separates the cargo bay from the cabin, which comes standard with a single driver’s seat and twin-passenger bench seat that are all heated.
The 10-way adjustable driver’s seat includes a fold-down inboard armrest, adjustable lumbar support and base-cushion rake.
Plus there’s a two-way adjustable steering wheel, power-folding and heated door mirrors, daytime running lights, three 12-volt accessory outlets, two USB ports, a reversing camera and rear parking sensors.
Its large 12-inch touchscreen is the gateway to numerous 'Sync 4'-connected services including the 'Ford Pass' app, which includes 'Power My Trip'.
By entering a destination, this app can consider the vehicle’s current state of charge in addition to real-time traffic conditions, to help identify charging stops when a customer will need them.
The refined and efficient 'OM654' is a 2.0-litre four-cylinder intercooled turbo-diesel which meets the toughest Euro 6 emissions standards using AdBlue. It produces 120kW at 4200rpm and its 380Nm is served at full strength across a broad torque band between 1350-2400rpm, which highlights its flexibility.
The '9G-Tronic' nine-speed torque converter automatic offers fast and smooth shifting and there are four switchable driving modes comprising 'Eco', 'Comfort', 'Sport' or 'Manual', the latter using steering wheel-mounted paddle-shifters.
Its rear-mounted electric motor produces an unmatched 198kW and 430Nm. The lithium-ion battery’s energy supply can be boosted by using the ‘Low’ setting on the rotary dial e-shifter to optimise regenerative braking.
There are three switchable drive modes including default 'Normal', energy-saving 'Eco' and 'Slippery' to improve traction in low-grip conditions.
The battery charge socket is located behind a spring-loaded flap in the grille and the E-Transit comes equipped with a Mode 3, 32-amp charge cable which is stored in the compartment under the passenger seats.
E-Transit can AC charge overnight, using a professionally-installed wall unit, in approximately eight hours at 11.3kW, or quick DC charge (15 to 80 per cent) at 115kW in approximately 34 minutes.
However, Ford does not supply a cable to allow overnight charging at home using a domestic wall socket. That’s because its targeting large fleet buyers, so the cable it supplies is only for ‘at depot’ charging or when using public-charging facilities.
Mercedes-Benz claims an official combined cycle figure of 6.8L/100km but the dash readout was showing 8.1 at the end of our 348km test, of which about one third of that distance was hauling more than one tonne of payload.
That was lineball with our own figure, calculated from tripmeter and fuel bowser readings, of 8.3 which is outstanding single-digit economy given its big payload and GCM ratings. So, based on our figures, you could expect a ‘real world’ driving range of around 840km from its 70-litre tank.
Ford claims an official WLTP driving range of 230-307km from a single charge. When we collected the E-Transit it was fully charged but the projected driving range displayed on the instrument panel was only 179km, so there are variables in these figures.
However, we did end up inadvertently testing the single-charge driving range because we could not charge the E-Transit. That was due to our local public-charging facilities being located inside multi-storey carparks which could not be accessed due to height restrictions.
So, during the week we drove a total of 190km, with about 19km of range remaining. Therefore, it is capable of at least 200km on a single charge but 300km seems optimistic, which is nothing new given the equally optimistic L/100km figures automakers claim for combustion-engine vehicles.
We used the Low drive mode most of the time to optimise battery top-ups through regenerative braking and our testing included a mix of city and suburban roads, both unladen and when hauling a big payload.
Average consumption was 28kWh/100km, so we would suggest a 'real world' driving range of around 200-230km from a single charge.
It offers a comfortable driving position with good eyelines to all mirrors, even though the central mirror’s view through the bulkhead window is slightly obscured by the centre seat headrest.
There’s a vast blind-spot over the driver’s left shoulder caused by the bulkhead and solid cargo bay walls. This requires total reliance on the passenger-side door mirror in traffic, fortunately with the reassurance of blind-spot monitoring and rear cross-traffic alert.
The driver’s seat, with its fold-down inboard armrest and multiple adjustment, is supportive and comfortable even though the recline angle of the backrest is restricted by the bulkhead behind it. Fortunately, there’s enough recline available, even for tall drivers.
The leather-trimmed steering wheel has a luxurious feel which is in stark contrast to the foot-operated parking brake, which lets out a loud spring-loaded ‘twang’ each time you pull the dashboard lever to release it.
It’s nice to drive on a daily basis as the bulkhead seals off cargo bay noise, steering is nicely weighted, the four-wheel discs provide strong braking and the unladen ride quality with four-coil suspension is smooth and supple.
At city and suburban speeds, the nine-speed auto is efficient at keeping the turbo-diesel operating in its broad peak torque band, with energetic throttle response that never feels sluggish.
With adaptive cruise control it also has effortless highway performance, requiring only 1500rpm to maintain 100km/h and 1750rpm at 110km/h. Engine and wind noise are low, but tyre noise varies according to road surface and can be quite intrusive on coarse bitumen at these higher speeds.
To test its payload rating, we forklifted 975kg into the cargo bay. With the raised tailgate restricting forklift access, we could only load one weight-block through the rear and that was only possible using extended tynes on the forklift. The other two blocks were loaded through the side doors.
With driver the total payload was 1065kg, which was less than 20kg under its limit. The coil-spring rear suspension compressed 75mm, which engaged the long rubber cones located inside the coils that provide a second stage of load support and a ride quality that’s free of thumps over bumps. The nose rose 30mm in response.
With more than a tonne on board, the Vito handled the load with ease. Although more accelerator pedal was needed, particularly on hills, the handling remained stable and it glided over bumps.
It also scoffed at our 13 per cent gradient 2.0km-long set climb at 60km/h, self-shifting down to third gear to easily haul this load to the summit.
Engine-braking on the way down, in a manually-selected second gear, wasn’t as effective which is usually the case with relatively small diesels trying to restrain heavy payloads on steep descents. The quartet of disc brakes kept our speeds below the posted 60km/h limit.
It offers a comfortable and commanding driving position, thanks to the multi-adjustable seat, two-way steering wheel adjustment and clear eye-lines to the big truck-style door mirrors with lower sections offering wide-angle views.
You don’t need to warm-up the engine to generate cabin heating - it’s instant. And when you get underway it feels more like you're riding in a tram than a van, with its muted electric hum the closest we’ve come to driving a silent commercial vehicle.
With the big battery under the floor it feels firmly planted on the road when unladen, with a low centre of gravity providing good stability when cornering.
The battery weight, combined with E-Transit’s unique four-coil suspension, iron out the bumps and provide a supple ride quality.
Acceleration from standing starts is brisk and smooth in Normal mode, even though you can sense its 2.6-tonne kerb weight's slight reluctance to get moving even with 430Nm of instant torque. At 100km/h, there’s only tyre noise and a little wind-buffeting around the door mirrors.
We drove the first 100km in Normal mode, during which average consumption was 27kWh/100km. We then switched to Eco mode, which resulted in a drop in performance without a corresponding decrease in consumption. Perhaps you need to drive it longer in Eco to harvest the benefits.
We then switched back to Normal mode for our GVM test. We forklifted 1300kg into the cargo bay which with driver equalled a total payload of 1400kg, which was still more than 200kg under its GVM limit. The rear suspension compressed 50mm with ample travel remaining, while the nose rose 35mm in response.
The compressed suspension felt firmer, as you’d expect, but the electric motor hardly noticed this load around town, with acceleration and general response remaining strong if slightly subdued. Energy consumption increased to 28kWh/100km during our load run.
In strictly city driving, which the E-Transit is aimed at, it proved to be a capable workhorse. It can do the job quite economically, too, given that during most of our testing in Normal mode it was operating in the 0-50 per cent ‘power usage’ zone which provides ample performance.
Currently there's no ANCAP rating for Vito models built from January 2023. Even so, our test vehicle is loaded with active safety features in M-B’s latest ‘Adaptive ESPR – Electronic Stability Program 9i’ plus front and (side) window airbags for driver and outer passenger, digital reversing camera with three rear-view modes, heated door mirrors and lots more.
ANCAP is not applicable to heavy commercial vehicles but the E-Transit shares the same six airbags and active safety and driver assistance as other Transits.
Highlights include AEB with pedestrian detection, adaptive cruise control, blind-spot monitoring and rear cross-traffic alert, lane-keeping assist, traffic sign recognition, a reversing camera, rear parking sensors and more.
The Vito is covered by a five-year/250,000km warranty including a 24-hour roadside assist support package. Service intervals are 12 months/25,000km whichever occurs first.
A choice of three capped-price service plans is available, including 'Best Basic Pre-Paid' which covers five scheduled services for a total cost of $4892, or an average of $978 per service.
The E-Transit is covered by a five-year/unlimited km warranty plus a separate warranty for the lithium-ion battery and high-voltage electrical components of eight years/160,000km, whichever occurs first.
Capped-price service intervals are 12 months/30,000km, with a total cost for the first five scheduled services of $925 or just $185 per service. Such low maintenance costs are in stark contrast to the purchase price!