Mercedes-Benz GLS-Class vs Mazda CX-9

What's the difference?

The GLS450d impresses as an entry-level grade, as it’s a more family-friendly allrounder than the specialised AMG and Maybach variants. Its combination of a torque-rich diesel 48V hybrid drivetrain, air-cushioned suspension and plush interior are as well suited to luxury urban travel as they are to grand touring, where its heavy towing and generous load-carrying capabilities can shine. Whether it’s worth around $200K drive-away, only those who shop at the top end of town can decide.

The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.

That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.

But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.

This is an imposing vehicle in extravagant S-Class tradition, riding on an expansive 3135mm wheelbase and stretching more than 5.2 metres (5215mm) long and more than 2.0 metres (2030mm) wide with a turning circle that's nudging 13 metres.

However, it’s just under 1.8 metres (1798mm) tall, so there’s no clearance issues when accessing multi-storey carparks. And with its side-steps (or ‘running boards’ in nostalgic Benz speak) most adults can step rather than climb aboard, although passengers of shorter stature during our test noted that assist handles on the A and B pillars would be handy.

Central to its sophisticated chassis design is adaptive air suspension, which uses a pneumatic or ‘airbag’ form of springing with adaptive damping to continuously optimise ride comfort and handling response according to road conditions and driving dynamics (see Driving).

The GLS’s styling is clean and uncluttered with tasteful restraint evident in its chrome and satin-chrome highlights, yet it projects a majestic quality with its prominent four-louvre grille and elegantly spoked alloy wheels.

The spacious and sumptuous seven-seat interior is visually pleasing and practical, with a subtle blend of surface treatments, contrasting tones, lots of soft-touch surfaces and exposed stitching. This is combined (thankfully) with physical dials, switches and ‘piano key’ buttons to control numerous interior functions, in preference to distracting touchscreen prompts.

Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.

That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have. 

And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!

Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).

The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.

Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.

The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.

Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.

Although it has a hefty 2655kg kerb weight, our test vehicle’s 3420kg GVM rating provides a useful 765kg of load capacity, which should comfortably absorb the combined weight of up to seven occupants and light luggage. Or with the third row of seating folded, five occupants and heavier luggage.

It’s also rated to tow up to 3500kg of braked trailer and with its sizeable 6920kg GCM (or how much weight it can legally carry and tow at the same time) it can carry its maximum load while towing its maximum trailer weight.

So, that’s commendable practicality, given it would be well suited to owners that need to tow large caravans, boat trailers, horse floats etc in style without having to compromise much (if at all) on either passenger numbers or luggage capacity.

Driver and front passenger space and comfort is exceptional, as you’d expect. Storage includes a large glovebox plus a bottle holder and bin in each door. The front of the centre console has two USB-C ports, wireless phone charging and heated cupholders, while the rear of the console has a large storage box with a third USB-C port and padded lid that doubles as a comfy elbow rest.

Even tall passengers in the second row of seating enjoy spacious comfort, given I’m 186cm and with the driver’s seat set in my position I have ample knee clearance, foot room and head space.

However, the central passenger must contend with a transmission tunnel in the floor and shoulder room would be squeezy for three large adults, which is okay for short trips but a maximum of two would be ideal for longer journeys.

The rear of the centre console also treats second-row passengers to a pair of USB-C ports, adjustable air-vents and a control panel that allows independent climate adjustment.

There’s also a large bin/bottle holder in each door plus storage nets on each front seat backrest. The centre seat backrest folds flat to allow long items (skis etc) to slot between the outer backrests. And it also serves as a fold-down armrest, containing two cupholders and a lidded slimline compartment that’s ideal for hidden phone storage.

The third row is uncommonly spacious, even for tall people, with padded armrests on each side containing cup holders and twin USB-C ports.

The carpeted rear luggage area has four load-anchorage points, a first aid kit and 12v socket. With the third-row seats upright it offers 355 litres of load volume, which increases to 1350 litres with the third row folded and 2400 litres (or 2.4 cubic metres) with both the second and third rows folded.

Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.

All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.

But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.

I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.

One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.

Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.

The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.

And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.

Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.

There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.

All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.

The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.

Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.

The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.

Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.

While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.

The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.

As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.

Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).

And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.

Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.

For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).

2021 Mazda CX-9 pricing before on-road costs

The GLS450d comes standard with a 3.0-litre turbocharged inline six-cylinder diesel producing 270kW of power at 4000rpm and 750Nm of torque between 1350-2800rpm.

This is paired with a 48V mild-hybrid system comprising a 48-volt battery (charged by regenerative braking) and an integrated starter-generator which provides both seamless engine stop-start and up to 15kW/200Nm of extra power and torque during acceleration.

A nine-speed torque converter automatic provides the choice of manual shifting using the steering wheel-mounted paddles, along with several selectable drive modes.

The active all-wheel-drive system continuously adjusts the engine’s torque delivery between front and rear axles (and individual wheels as needed) to maintain optimum traction and handling.

All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.

A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.

If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.

Mercedes-Benz claims official combined consumption of 7.8L/100km and the dash display was showing 9.0 when we stopped to refuel at the completion of our 368km test, which included the usual mix of suburban, city and highway driving with up to five passengers at times and light luggage.

Our own figure, calculated from fuel bowser and tripmeter readings, was close at 9.5 which is outstanding sub-10L/100km economy for such a substantial vehicle in mostly metropolitan use. Therefore, based on our own consumption figure, you could expect a real-world driving range of around 950km from its 90-litre diesel tank.

According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.

And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.

We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.

While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.

For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.

It’s an enjoyable vehicle to drive, with multiple power adjustments for the seat and steering wheel combined with a large left footrest which provide supreme driver comfort and support.

The powerful and responsive turbocharged six-cylinder diesel and nine-speed auto are well suited to this application. The engine’s ample torque provides spirited acceleration from standing starts, taking only six seconds to reach triple-digit speeds.

This drivetrain would be well suited to heavy towing duties, given the 48V mild-hybrid system can contribute an extra 200Nm (in addition to the engine’s 750Nm), which raises the total theoretical torque output to almost 1000Nm.

The active air suspension provides a wonderfully cushioned ride that floats over bumpy roads, while maintaining excellent handling response and surprising agility. These commendable chassis dynamics, combined with the powerful and responsive drivetrain, makes the vehicle feel smaller and lighter than its dimensions and kerb weight would suggest.

Overall, it’s difficult to fault from a driver’s perspective, with the only exception being the voice activation function. This is often triggered by words or phrases other than ‘Hey Mercedes’ resulting in regular interruption of conversations. This needs some fine tuning.

As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.

The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!

And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.

The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.

Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.

And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.

What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.

Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.

ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.

Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.

The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.

All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.

A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.

The GLS comes with a five-years/unlimited km warranty (better than BMW and Lexus) and five years of roadside assistance. Scheduled servicing is every 12 months/25,000km whichever occurs first.

Mercedes-Benz offers capped-price pre-paid servicing packages with three, four or five-year terms. For example, the total upfront cost of the minimum three-year term is $4090, or an average of $1363 per service.

As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.

Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.