What's the difference?
The Mercedes-Benz EQC has been on sale in Australia for a little while now, and aside from the local launch event we haven’t had a chance to spend any quality time with the brand’s first fully electric SUV. Until now.
The EQC 400, as it’s officially known, is the German luxury maker’s first foray into the full-EV landscape, and could arguably be seen as the first true luxury electric SUV on sale in Australia. I mean, yeah, there’s the Jaguar i-Pace, but it has a more premium-sporting intent than the EQC, and the Tesla Model X isn’t aimed at a luxury customer, more so a technologically-minded buyer.
So what’s the Merc EQC like to actually live with? We drove it for a week to find out.
A new-generation Mercedes-Benz GLB is just around the corner, so the current model is now on its farewell tour.
When it launched in 2019 it stood out from the crowd as a premium small-to-medium SUV with the flexibility of seven seats. Even now no other premium carmaker offers a car that’s a direct rival to this. You need to look at mainstream options instead that are slightly larger.
A mid-life update that arrived in 2023 brought some minor tweaks including different exterior and interior styling, along with mild-hybrid power for certain variants.
On test here is the entry-level GLB200 which didn’t receive mild-hybrid assistance. Read along to find out whether it’s the pick of the line-up.
When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven.
It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.
The Mercedes-Benz GLB is an oddball. While it isn’t my definition of beauty, it's a surprisingly capable and spacious small-to-medium SUV.
The entry-level GLB200, while comfortable, feels a bit underdone in the engine department. Therefore the mid-spec GLB250 with the more-powerful 2.0-litre turbo and mild-hybrid assistance plus all-wheel drive grip is the better pick.
The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.
It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.
But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.
It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.
While it is a nicely styled gizmo, I found there are some things that could be annoying.
For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in.
And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully.
I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs.
It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).
What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.
This isn’t the prettiest car ever. It has the Mazda CX-8 or CX-80 effect where you can tell a smaller car has been stretched and extended to create more interior space. It just looks a little awkward as a result.
The rear section of the GLB in particular is much higher and boxier than the GLA which makes it look rather back-heavy. Thankfully roof rails are standard which toughens the look somewhat.
The facelift that was introduced in 2023 brought an updated front bumper, as well as tweaked LED headlight and tail-light signatures. The changes aren’t wildly different from the original car that launched in 2019 but it’s still fresh enough.
Inside is where this car is starting to look its age. While Mercedes-Benz was one of the first to introduce a wraparound screen set-up combining the digital instrument cluster and touchscreen multimedia system into a single unit, many have copied this and it no longer looks unique.
It doesn’t help that the dual 10.25-inch screens are small now in comparison to newer rivals. It’s standard for a digital instrument cluster to be closer to 12.3-inches in diameter now.
A main interior change with this facelift included the removal of the touchpad controller on the centre console. In its place is now a shallow storage area which doesn’t really serve a purpose.
There’s also a new AMG-style steering wheel as standard which has fiddly gloss black touch sliders that get grimy upon use.
While the changes are welcome, the ageing roots are still present. You can’t escape the blingy touches that just end up looking cheap and tacky.
A key example of this are the air vents which have obnoxious interior ambient lighting in them to try and make the cabin look cool.
I’m also not a huge fan of the star pattern trim on the dashboard and the swathes of stainless steel-looking inlays.
If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.
The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor.
Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit.
Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.
But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.
There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye.
The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.
There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.
It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions.
Up front the driver’s seat is comfortable, offering electric adjustability and lumbar support, extendable thigh support and heating. Some extra bolstering on the seat base would be nice though as it’s a little flat for my liking.
While the glossy piano black touch sliders on the steering wheel aren’t the most intuitive, I love holding this leather-wrapped wheel as it straddles the line of being thick enough but not too thick. BMW should take note…
The thin stalks behind the steering wheel are a joy to use and have a nice thwack to them. I appreciate the column-mounted gear selector as this frees up more space on the centre console, though it could be utilised better. More on this in a bit.
The digital instrument cluster offers a range of different themes to select from, though the standard version looks the nicest and offers the most customisation. It’s nice being able to put a full-width map display on the instrument cluster.
The touchscreen multimedia system offers a clean and intuitive interface that’s hard to get lost in. For the most part, however, I ended up using smartphone mirroring. Thankfully this update brought wireless Apple CarPlay and Android Auto.
It’s nice having the row of physical climate control switchgear within easy reach especially as carmakers are now integrating these into the touchscreen interface. Even Mercedes-Benz is guilty of this in its newer cars.
There isn’t a tonne of general storage on the centre console beyond the deep central box which has a split-opening lid. The wireless charger barely fits my iPhone 15 Pro Max, the cupholders are on the small side and the aforementioned storage section where the touch slider once was is useless from a storage standpoint.
Moving to the second row, it’s rather spacious for a small-ish SUV. At a leggy 182cm tall, I have plenty of leg and headroom behind my own driving position.
You’re able to slide and recline each individual seat in the second row to prioritise second-row comfort or allow more space for third-row passengers. It’s needed because third-row space is tight!
Second-row amenities include air vents mounted on the back of the centre console, various storage spaces, two USB-C ports, as well as a fold-down armrest with cupholders. Also if you stare at the back of the centre console it looks very much like a screaming face.
As already mentioned, the third row isn’t the most spacious ever, although this is a small-ish SUV so best not to expect palatial levels of room. It’s likely more for occasional use by children and it’s good to note there is airbag coverage back there.
Amenities are few and far between in the third row, limited to just a few storage spots and a USB-C port on both sides. Unfortunately there are no air vents.
At the back there’s a handsfree power tailgate which is handy if you’ve got your hands full. It opens swiftly, though with all three rows of seating upright there isn’t much room at all. Mercedes-Benz doesn’t even quote a boot capacity figure, but it’s only enough for a bag or two.
Thankfully if you’re not using the third row the benefit of this car is there’s much more boot space than the GLA. Mercedes-Benz claims there’s a generous 565L of boot space, which can further expand to 1800L with the second row folded.
Unfortunately there is no spare wheel in the GLB200 as it has run-flat tyres as standard, though regular tyres with a tyre repair kit is a no-cost option.
The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.
There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.
What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too.
The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof.
The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search.
There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings.
Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well).
There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.
How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.
You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500).
The Mercedes-Benz GLB200 is currently priced at $67,600 before on-road costs.
There aren’t many premium seven-seat SUVs that are this compact out there. The closest rivals would be the mid-size Volkswagen Tayron and related Skoda Kodiaq.
But for this price you can easily get something larger like a Kia Sorento, Hyundai Santa Fe or Mazda CX-80. You do have to ditch the premo badge though.
For your money you do get a generous amount of standard equipment. This includes 19-inch alloy wheels, LED headlights, dual 10.25-inch screens, wireless Apple CarPlay and Android Auto, interior ambient lighting, as well as heated front seats with electric adjustment.
However our tester was optioned with a panoramic glass sunroof ($1900) and black leather upholstery ($1539), bringing the as-tested price to $71,039 before on-road costs. This is still around $18,000 off the cheapest GLC.
A nifty reason for opting for this car over the GLA is because there’s a third row of seating. It's not the most spacious row, but when folded there is more boot space. More on this later.
The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.
The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.
It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD.
If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.
The Mercedes-Benz GLB200 is powered by a 1.3-litre turbocharged four-cylinder petrol engine which produces 120kW and 270Nm.
This engine also features in ‘200’ versions of the A-Class, CLA and GLA, plus versions of it also feature in the Renault Arkana, Captur, Duster, and Kangoo, as well as the Nissan Qashqai and now the new Mitsubishi ASX.
It’s mated to a seven-speed dual-clutch automatic transmission with drive sent to the front wheels only.
Unlike the more powerful GLB250 and AMG GLB35 all-wheel drive trims, the GLB200 is the only model to go without 48V mild-hybrid assistance in Australia. It was originally promised when this facelifted model was announced in 2023.
Mercedes-Benz claims the GLB200 can do the 0-100km/h sprint in 9.3 seconds and top speed is 207km/h.
With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.
Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.
Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.
My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.
My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.
The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.
However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.
Mercedes-Benz claims the GLB200 has a combined fuel consumption of 7.5L/100km.
During our urban and metropolitan-based testing, however, we saw an average of 9.0L/100km according to the trip computer which isn’t great but also not the worst I’ve seen. Expect this figure to balloon out further if you load more people onboard as the engine will have to work harder.
There is a 52L fuel tank which requires a minimum of 95 RON premium unleaded petrol.
Using my as-tested fuel consumption figure, this means the GLB200 has a theoretical range of up to 578km.
If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle.
The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.
No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.
It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.
The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.
The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.
The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.
The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin.
While this 1.3-litre turbo engine may be sufficient in the smaller A-Class and GLA, it barely scrapes by in the GLB200.
Even with one person onboard the engine has to rev out the first few gears to around 3000rpm to keep up with traffic from the lights. It doesn't have the nicest engine note either.
It doesn’t help that the dual-clutch automatic can be a little vague from a standstill, taking a beat to kick into action. This is most noticeable when doing low-speed manoeuvres or reversing.
Although initial acceleration can be on the thrashy side, rolling acceleration while at speed is a lot more linear and calm thanks to peak torque coming on tap from 2000rpm. This means the car will only downshift when it needs to.
There are a few different drive modes you can select from, but the default ‘Comfort’ mode feels the most natural. ‘Eco’ does quell some of the rev flares during initial acceleration, though the engine feels much more tardy in general.
Linked with these drive modes are the adaptive dampers. This is a very comfortable car, especially on the standard smaller 19-inch alloy wheels as there’s plenty of tyre sidewall to absorb bigger bumps.
Coupled with this is sporty steering that’s direct and makes the car feel nimble despite its 1.7-tonne kerb weight.
It really is the best of both worlds because you get the fun and sporty characteristics from the steering, plus the comfort and supple feeling from the suspension. It’s hard to fault this set-up.
In terms of noise, vibration and harshness (NVH), if you look beyond the sometimes shouty engine, this car is quiet and refined. There’s some tyre roar at higher speeds, but many European vehicles have this trait.
It’s also a benefit that this car is a little older as there aren’t many safety system-related bings and bongs that distract from the cabin ambience.
It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive.
The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.
There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring.
There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.
The Mercedes-Benz GLB received a five-star ANCAP safety rating based on Euro NCAP testing conducted in 2019.
It received 92 per cent in Adult Occupant Protection, 88 per cent in Child Occupant Protection, 78 per cent in Vulnerable Road User Protection and 76 per cent in Safety Assist.
As standard there are nine airbags, autonomous emergency braking (AEB), blind-spot monitoring, rear cross-traffic alert, lane-keep assist, adaptive cruise control, front and rear parking sensors, as well as a surround-view camera.
A nifty safety feature is the Pre-Safe system which tightens the seatbelts and plays a tone when it detects an imminent crash.
There are ISOFIX child seat anchor points on the outboard second-row seats, as well as on the two third-row seats. All three second-row seats, plus the two third-row seats also have top-tether points.
It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.
Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three).
When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.
The GLB200 is covered by a five-year, unlimited-kilometre warranty, like the rest of the Mercedes-Benz line-up.
Logbook servicing is every 12 months or 25,000km, whichever comes first, which is good if you do a lot of driving.
You can purchase a three-, four- or five-year service package which costs $3495, $4650 and $6185, respectively. With the latter this equals $1237 per service, which is expensive, although it is cheaper than the slightly larger GLC.