Lexus RX500H vs Mercedes-Benz Eqc400

What's the difference?

The Lexus RX500h F Sport Performance certainly gave a solid driving performance this week. I was comfortable behind the wheel and enjoyed the luxe features up front. I feel that it's missing some luxe items in the back seat and some of the family storage options that other large SUVs can have but otherwise, it suited my family’s needs. The fuel efficiency was quite surprising for a hybrid, so this gets a 7.0/10 from me.

My son really liked the panoramic roof and his high seating position. So, he gives this an 8.0/10.

When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven. 

It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.

The RX is a deceptively large SUV, at first glance the sporty tailoring might make you think it’s the smaller NX sibling but park it and you’ll see how it fills up a space!

It’s 4890mm long and 1920mm wide but the compact 1695mm height is what causes the misdirection.

Let’s get straight into some of the obvious design changes. The iconic ‘spindle’ grille design has been flattened at the top with a new body panel. It’s a design choice that makes the bonnet look more bulbous than sporty but that’s pretty much all I don’t like.  

It was a great choice to lift and level out the sloping of the bonnet because it looks a lot more purposeful now. There’s lots of sporty elements too with the black 21-inch alloy wheels and faux-mesh intake vents at the front and rear. Plus, I’ve always been a fan of the floating roof effect that’s created by the black panelling that shoots from the C-pillar to the rear.

It’s not just the exterior that’s been revamped. The interior now boasts a massive 14-inch touchscreen multimedia system, up from the 12.3-inch screen from the previous generation. The gear shifter is now an e-shifter and the dashboard has been ‘stepped’ to make it feel like you’re being tucked into the cockpit. There’s new ambient lighting inside too, designed to make the interior feel like a luxury lounge.

All round, they’ve nailed the ‘luxury’ aspect.

The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.

It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.

But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.

It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.

While it is a nicely styled gizmo, I found there are some things that could be annoying.

For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in. 

And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully. 

I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs. 

It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).

What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.

Sometimes you can forget how many luxury items this car has because they've been sprinkled around too sparsely.

For example, front passengers definitely enjoy the most this car has to offer. The legroom and headroom are both great, while the luxe factors feature heavily with the heated and ventilated seats and heated steering wheel. It’s great that there is dual-climate control up front and ample individual storage on offer.

The driver has a lot of technology within easy reach – the 14-inch touchscreen multimedia system is simple to use and has built-in satellite navigation. You can pull the directions into the head-up display and there’s still a healthy mix of physical dials on display. The wireless Apple CarPlay was easy to connect to and there’s also wired Android Auto, Bluetooth connectivity and digital radio (which was good in the city, terrible in regional areas).

Front passengers are absolutely spoiled when it comes to charging options, too. You can choose between an USB-A port, three USB-C ports, 12-volt port and a wireless charging pad!

When I reviewed the smaller NX sibling, I struggled with the e-latch door handles but finally got used to them on this model (I even like them!). My six-year-old found them to be frustrating at times and if the groans from my family members are to be believed, they weren’t impressed either but I do think it came down to it being a ‘user’ issue!

The backseat is comfortable and perfect for my 168cm height but taller passengers may feel a little cosier. The seats are set in a stadium setting, which does make you feel like you’re teetering in corners but my son loved the high position.

You can comfortably fit a couple of child seats back there but it might be a squeeze for three. The wide door apertures do make it easy to fit a child seat and to bend down to buckle them in.

Individual storage is limited to just map pockets, two cupholders and skinny drink bottle holders in the doors. The amenities never quite make it to luxurious either but I did like seeing two USB-C ports and retractable sun blinds.

The boot space is decently sized at 612L but the aperture is sloped, which means you might struggle to fit some bulky items. It has a level load space and it’s easy to access the temporary spare tyre. The powered tailgate with kick-function is super quick and handy too. 

If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.

The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor. 

Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit. 

Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.

But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.

There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye. 

The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.

There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.

It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions. 

The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.

There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.

What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too. 

The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof. 

The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search. 

There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings. 

Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well). 

There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.

How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.

You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500). 

There is only one engine for the top model and that’s a 2.4-litre, four-cylinder turbo-petrol hybrid offering. It has a combined max power output of 273kW.

This replaces the old V6 hybrid engine from previous models but I found it to still be punchy. In fact, it’s claimed that you can do 0-100km/h in as little as 6.2 seconds.

It’s an all-wheel-drive and features a cool – eAxle … meaning the car is a bit clever with its power distribution using the electric motor to power the rear axle and the petrol engine to power the front. You can notice the gear changes with the six-speed auto transmission but overall, this combination delivers a solid performance.

The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.

The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.

It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD. 

If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.

The official combined fuel figure is 6.5L/100km and that’s up by half a litre on the previous model. Real-world testing saw my figure at 8.3L, and I was disappointed with the efficiency. There are more efficient options out there that I would consider if the ‘hybrid’ part of the model’s name was what interested you.

With the 65L fuel tank and based off the official combined figure, you should be able to get a 1000km driving range … but based off my experience, I would expect a little less than that.

With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.

Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.

Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.

My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.

My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.

The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.

However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.

My first thought when I drove this was that it doesn’t drive like a big car. It has nice sporty handling – it feels firmly positioned on the road and the steering is responsive.

There’s a definite sense of power but it’s lazy. You have to get firm with the accelerator but it performs well when you push it.

There’s an interesting duality at play here because, despite this, it’s not sluggish - I’m just as confident on the open-road as I am zipping across traffic in this.

The suspension is adaptive and feels springy. It handles cornering quite well but I’m not as firmly seated as I would like. My husband said the same from the passenger side.

The cabin is extremely quiet and peaceful until my kid gets into the car. Then it’s 20-questions in 20-seconds. But otherwise, the new active noise cancelling this model has, works.

I really love the 11m turning circle – parking this in a rat-warren car park was simple. The 360-degree view camera is easily in my top three for camera tech that I’ve used and I like how the car ‘disappears’ when you’re manoeuvring. It makes it easier to navigate a tight spot and not get distracted. Large SUVs can sometimes feel daunting to park but not this one.

If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle. 

The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.

No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.

It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.

The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.

The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.

The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.

The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin. 

It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive. 

The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.

There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring. 

There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.

The ownership terms have been improved too with the RX now coming with a five-year/unlimited km warranty term, which is more in line with the market standard.

It has a five-year/75,000km capped-price servicing plan and services cost $695, which is $100 more than the previous model. Even with the price hike, the servicing costs aren’t as expensive as others in the class. 

Servicing intervals are reasonable at every 12 months or 15,000km – whichever occurs first, which is good.

Lexus recommends a minimum of 95 RON petrol for this model.

It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.

Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three). 

When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.