What's the difference?
This is a review with a difference. For three days, I had a Lexus RX450h and thought it was pretty terrible to drive. Every time I turned the steering wheel, the tyres would squeal as though they weren't inflated with air but instead with tiny, fluffy kittens.
I was bitterly disappointed. How could a car get out the door of the Lexus engineering division with such an aversion to corners. I mean, I know it's not meant to be a corner-carving monster, but normal cornering should have been okay.
After those three days, I'd had enough. The low tyre pressure warning light came on and the penny dropped. I hadn't even thought to check the pressures. They were very, very low. Like only at two-thirds of recommended. So after visiting three separate establishments to find a working pump, I had a whole different car.
Well into its second generation, the Mercedes-Benz GLE remains a key player in the luxury large SUV space.
Though it lags well behind the BMW X5 in terms of sales, by about half in fact, the GLE still aims to exude status and luxury, helped by a facelift in 2023.
In its category, there are however plenty of badges with the power to lure buyers away: Audi, Porsche and Range Rover. Even non-Euros like Genesis and Lexus.
Despite the facelift, the category is moving on with big screens and more tech, where the GLE still has to rely on some traditional charm to win over wallets - especially in our big diesel ‘450d’ guise.
A week behind the wheel around and out of the city should reveal whether the GLE still has a strong-enough USP in 2025.
The RX is a little frustrating - it's going after Mercedes and BMW and Audi in a hotly-contested space and falls over in a couple of key areas. The media/sat nav system is hopelessly outdated and the drivetrain fails to deliver a significant performance or fuel benefit (although, given its 2.2 tonnes, perhaps it delivers a miracle).
It does come with a rock-solid, scandal-free reputation, a reputation for spectacular customer service, it has a lovely cabin and it's certainly an individual looker. For plenty of people, that's quite enough.
If you can get past the relatively steep asking price, the design appeals to you, and its slightly last-gen ergonomics work for you, then there’s a lot to like about the GLE. It’s a big, capable and comfortable cruiser, but given there are cheaper and more efficient options around, it would be a decision of the heart rather than the head.
There's a lot of RX and there's a lot going on in that creased, folded and teased sheetmetal. It's a unique design, with a huge 'spindle grille', big lights and the fast glass both front and rear.
It positively screeches Lexus DNA and was a polarising force on our driveway for the week. Most weren't sure, but knew for certain it was a Lexus.
Aggressively flared wheelarches like this aren't common on SUVs (although the squared-off ones are). It's right up on stilts, but the 20s you find it rolling on help to reduce its visual bulk.
That wacky rear quarter glass reminds me of the BMW i3's but it's a Lexus SUV signature. It's quite striking. Do I like it? Not really, but that's completely subjective. You can tell, though, it's built tight as a drum.
Inside is a bit calmer, beautifully laid-out and built to last. The materials are almost all top notch, with lovely switchgear and the real leather is really nice.
There is absolutely nothing avant-garde in there (apart from maybe the pinstripe effect on the centre console), it's all terribly comfortable and easy on the eye. But not exciting, though not all Lexuses are.
This particular car is very US-centric and, if I may, a particularly sunny and humid part, so it can't be too wacky.
The GLE hasn’t changed massively since 2019, but sleeker lights and some tweaks around the face have helped it age relatively gracefully. As much as a 2.4-tonne SUV can be graceful.
There are still references to the original ML-Class the GLE succeeded, like the ‘coupe’ shape of the C-pillar that betrays the true SUV shape of the GLE.
The reshaped front-end has less black plastic on show, and its grille stays true to the pre-facelift design.
Inside, it’s just the steering wheel that’s new, everything else holds up well in terms of a design that’s also practical, though some would say it looks outdated given the many physical controls.
There is plenty of room inside this big unit, which is very welcome. Front seat passengers have lots of storage, such as a deep central bin under the armrest, dual cupholders and big door pockets with bottle holders.
Step into the rear and there is a ton of leg and headroom although the transmission tunnel intrudes slightly for the middle passenger. Chuck them out, drop the armrest and you have two more cupholders and each door has pockets and bottle holders.
The boot is pretty big considering the angle of the rear glass. You start with 453 litres (but an expanse of flat floor), which rises to 924 litres with the split-fold seats down. That seems conservative given just how much space you appear to have.
The GLE is very easy to use because of those physical controls.
Save for the trackpad in the centre console that can be used like a laptop’s control mat - it’s a little fiddly - everything is easy to locate and adjust and the controls feel nice. The switches along the climate control row all feel nice and clicky, buttons in the centre console are big and obvious, and even the steering wheel’s haptic buttons are laid out sensibly.
The touchscreen’s software has been updated since launch during the facelift and it’s easy to navigate, but wireless Android Auto or Apple CarPlay are a good workaround.
The front seats, as well as being comfortable, are adjustable to an impressive degree for finding your driving position and there’s plenty of room and light to make the cockpit feel airy.
Storage isn’t at a premium, there’s plenty of space in door cards, the central storage bin, and the cupholders and phone charger can be hidden away.
Behind the front row, rear seat space is ample, though if you opt for seven seats the second row can be moved to accommodate a third row of passengers when needed.
In our test car, that isn’t the case, so the GLE’s cavernous 630 litres of boot storage is available. The second row can split 40/20/40, which is convenient for loading long items while four passengers are present.
Oh, but under the boot floor, despite some extra room for bits and pieces, no spare tyre. Big marks down for a car that absolutely has the space for one.
The RX450h F Sport lightens your bank account of $102,460 before on-road costs, the only hybrid SUV within cooee of this price.
That nets you 20-inch alloys, a 15-speaker stereo, dual-zone climate control, heated and cooled electric front seats, reversing camera, that ever rare CD player, keyless entry and start, a solid safety package, reversing sensors, active cruise control, sat nav, a massive sunroof, auto LED headlights, head-up display, partial leather interior, power tailgate, auto wipers and a space-saver spare.
The Lexus media system is run from the gigantic dash-mounted screen that is shamed only by those massive Tesla units.
Sadly, the joystick-style control remains as does the very confusing software system that is less than delightful to use. It's such a shame that a tech-laden machine is let down by the world's most baffling entertainment system.
Once you get it working and understand it, it's okay, I guess, but several years into this job I still can't easily fathom how it works. And that naff analogue clock...
F Sport cars also pick up adaptive suspension and a several driving modes to liven things up.
It’s not a strong start for the GLE. Our top-spec (non-AMG) GLE 450d 4Matic variant starts from $154,900, before on-road costs, while our test car has $3800 of option boxes ticked.
So, $158,700 before on-roads as-tested, the GLE is this borderline prohibitively expensive for what it offers.
If the car you’re after must be diesel, the options are still many in terms of rivals… especially if you’d like to save a few dollars.
Moving on from the big Mazdas and VW Touaregs to the proper premium badges, and there’s the $136,815 Audi Q7 50 TDI (if we exclude the $120,530 base Q7 TDI) or the BMW X5 30d for $138,600. Even a Range Rover Sport D300 comes in under the GLE at $159,481.
For a seven-ish year old luxury SUV, the GLE does a decent job of hiding its age in some ways, but there are gaps.
The twin 12.3-inch screens for multimedia and driver display have aged well, plus there’s electrically adjustable leather front seats with heating, though the leather in our new test car needs some softening up. Perhaps over time.
The new steering wheel comes thanks to newer models in Merc’s line-up, though haptic controls can be accidentally bumped (as opposed to buttons).
Wireless phone charging, wireless Android Auto and Apple CarPlay, a head-up display, a huge sunroof, LED interior lighting, adaptive high beam headlights, a power tailgate and surround-view parking cameras are all standard.
Optionally, there’s a set of 21-inch wheels as pictured on our test car. They’re $2400 and you’d probably be better off with standard 20-inch wheels for the extra comfort.
The illuminated running boards are a $1400 option, and they’re also probably not necessary. But I’m not your mum, go for it if you want.
Oh, and you can also have the GLE in seven-seat form, but our test car is a luxuriously spacious five-seater.
You can choose three different powertrains in the RX - a 3.5-litre V6, a 2.0-litre turbo four-cylinder, or this one, the 3.5-litre V6 with hybrid.
As a series hybrid it can run for short distances on electric only before firing up the V6 to supply charging and motivation.
The 3.5 produces 193kW/335Nm along with the electric motor. That torque figure seems low and it probably is, but that's a function of the weird way of measuring torque from a hybrid unit. The combined power figure, however, is 230kW.
The hybrid system is hooked up to Lexus' CVT auto and sends power to all four wheels. Lexus says the 450h will complete the sprint from 0-100km/h in 7.7 seconds, which isn't bad for a 2210kg SUV.
The GLE 450d’s 3.0-litre inline six-cylinder diesel engine is turbocharged, with a healthy 270kW and a brawny 750Nm to its name. That torque peaks all the way from 1350rpm to 2800rpm, by the way. Handy.
A nine-speed automatic transmission sends drive to all four wheels ('4Matic' in Merc-talk), while a 48-volt ‘mild-hybrid' system ('EQ Boost' in Merc-talk) means take-offs and shifts are aided by a bit of electric power.
Mercedes says the GLE can dispatch the 0-100km/h sprint in just 5.6 seconds, and that feels about right.
The official combined cycle figure is listed as 5.7L/100km. And, uh, yeah, we didn't get that. I did manage 8.9L/100km over the week, which included a long motorway run from Sydney up to the Blue Mountains (a roughly 160km round trip).
Mercedes claims a 7.4L/100km combined cycle (urban/extra-urban) fuel consumption figure for the big lug, but achieving that and making the most of its large 85-litre tank is a challenge.
We averaged 8.7L/100km on test but the trip computer showed as low as 8.0L/100km at one point. Get the GLE on the highway and fuel use plummets.
Theoretically you should be able to get about 1150km from a single tank, but realistically we wouldn’t plan trips any longer than 900km between fuel stations.
Still impressive, given that’s about the distance between Melbourne and Sydney, or Sydney and Brisbane. Roughly.
Right. So this is a salutary lesson about tyre pressures. The first few days the tyres were only pumped up to 200kpa (29psi). That's an easy 100kpa (14psi) short of the required 300 (43psi).
Every time I, or my wife, went around a corner, the big Dunlop Sport Maxx SPs would squeal and squirm and it was most unsatisfactory.
So check your tyres, because the extra 100kpa makes all the difference. Also, the number of service stations it took to find a working pump was unacceptable. Pull your socks up, Sydney.
Anyway.
Correct tyre pressures enacted, the big Lexus turned into a comfortable, competent cruiser. Its motorway performance is super-impressive, purring along the M4 and it's ridiculously poor surface like it was born to it. Which it sort of was.
The hybrid drivetrain allied to the CVT is mostly whisper quiet. It's not the most responsive combination, the initial step-off of the electric motor's torque soon giving way to the rubber band effect of the transmission.
It doesn't feel as swift as the claimed 7.7 seconds and it would be nice if the drive select dial made a genuine difference to the throttle and transmission's response.
In the city, it's a proper wafter, moving about the broken down city streets of Sydney without fuss and a plush ride that's a bit of a surprise given the huge wheels and substantial weight of RX.
It's all very easy and pleasant but the wild looks do not match the experience. Which is not a criticism, just an observation.
A trip in the GLE feels like a welcome step back in time. Sure, coming in close to five metres long and two-and-a-half tonnes means it’s not a nimble steer, but the GLE strikes a nice balance of comfort and tactility that’s getting rarer.
None of it feels particularly sharp in terms of inputs or feedback, but it’s easy and predictable to a point where even winding back-roads are effortless to flow through.
The big diesel engine feels almost lazy, but it’s just so effortless in getting things moving as it strives to sit close to idle whenever possible. Because of that, there’s little noise from the engine bay even under reasonable acceleration, and the powertrain is helped by that 48-volt system which makes stop-starts from the lights super-smooth.
The mild-hybrid also helps smooth out power delivery, to the point where the only time the GLE feels clunky is the occasional lag when shifting from Drive to Reverse or vice versa.
The test car’s suspension isn’t the optional airbag set-up, but the non-adaptive steel does fine in terms of comfort and soaking up harsh surfaces. And even the big 21-inch wheels aren’t too bad over sharp bumps.
With smaller wheels (more tyre cushioning) and the air suspension, it feels like the GLE would ride gorgeously.
Its body control is predictable on smooth roads, and if you’re careful you steer the hefty SUV through tight, winding roads easily, but consistently rough surfaces can make the GLE feel unsettled for a short period of time.
There’s an overall softness to it that means gentle off-roading is possible, and the tyres are thick enough to make it comfortable. You won’t find yourself being tossed around on a flat enough gravel road.
The RX ships with eight airbags (including knee airbags for both front seats), ABS, stability and traction controls, blind spot sensor, reversing camera, forward collision warning, forward AEB and reverse cross traffic alert.
There are three top tether restraints and two ISOFIX points.
The RX scored a maximum five ANCAP stars in January 2016.
There’s a lot under the skin in the GLE in terms of safety, and it doesn’t always make itself known. This is a compliment.
The GLE scored a maximum five stars in its ANCAP assessment in 2019, and though the criteria has changed significantly since then, it feels like it should still score well.
The GLE doesn’t intervene unless it needs to, but the ability is there for the big Merc to avoid incidents and employ many means to protect passengers and pedestrians alike.
A warning for the driver and a gentle seatbelt tension comes in before the car slams on the brakes, though if no action is taken before an expected collision the GLE will drop its AEB anchors.
There are nine airbags if it all goes pear-shaped, plus some well-tuned adaptive cruise control with lane keep assist and departure alert, there’s traffic sign recognition with that, too.
Blind spot warnings, front- and rear cross-traffic alert, front and rear parking sensors and driver monitoring are joined by Mercedes’ plethora of other little safety features that minimise impact and damage in a crash.
Lexus offers a fence-sitting four year/100,000km warranty with roadside assist thrown into the bargain for the same period.
Service intervals arrive at 12 month/15,000km and there is, sadly, no capped-price servicing.
Lexus will, however, promise you a car for the day or come and get your car from you and drop it back when the service is done. And it will be washed and vacuumed. The website makes a big deal about that.
Servicing isn’t cheap at Mercedes, even in the context of this market segment. A three-year service plan for the GLE costs $4045, while five years is $8055. That’s $1348 or $1611 per service respectively. The later services in those five years will of course be much more expensive and bring the average up.
Intervals are every 12 months or 25,000km, but Mercedes’ five-year/unlimited-kilometre warranty means anything major that goes wrong in that time should be covered - always read the fine print.
The brand’s Australian website lists 67 Mercedes-Benz dealers that can service your car.