What's the difference?
When you look at a Lexus LX, you see a distinct resemblance to a Toyota LandCruiser. That’s understandable given that, fundamentally, the Lexus LX is a comprehensively gussied-up Toyota LandCruiser.
Built to put the luxury brand into the large SUV game, and taking advantage of Toyota's huge product portfolio, it's clear that this is not for chucking down the side of a mountain (although it can absolutely do that if asked, as long as you're on good terms with your local paint shop).
Lexus is - or more accurately, LX buyers are - very clear about how folks use the LX: it’s a city car. So it's got all the sophisticated city looks, with skirts and bling and big shiny alloy wheels. Whether there's a point to all that is irrelevant - there are clearly people, like you, who want a posh LandCruiser.
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
The Lexus is awkwardly big and not very fleet of foot when you're negotiating the commute to work, school or the shops. It slurps fuel at a rate we're not used to seeing these days and it's not the easiest to park, even with all of its cameras and beepers.
The LX is far more at home out on the highway, where it is incredibly comfortable and quiet. One imagines the diesel entry-level model would do it all, but with less consumption. If you must have a V8, the LX 570 without the S might be even more comfortable without the sports dampers.
Either way, it's a lot of car for the suburbs.
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The LX came in for a facelift in 2021, perhaps to differentiate it from its Toyota sibling and, according to the press release, “ its level of urban sophistication.” That kind of tells you where this car is going to spend all of its time, doesn’t it?
There’s the new spindle grille that dominates the nose, with some clever detailing to make it look a bit more sporty and dramatic. Around the car there are modified bumpers, skirts, new wheel designs, all that kind of thing. It does look sportier, but there’s no way to hide the visual bulk of such a big unit.
The interior is largely unchanged and the ruggedness is softened somewhat by semi-anline leather trim and alloy sports pedals. It’s terribly conventional and very usable, but there’s none of the excitement or innovation you'll find in other, more recent Lexus cabins.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
Hellooo?! I think there’s an echo in here. This is one giant car, with eight seats available for the keen or foolhardy to squeeze themselves into. If you’ve got all eight deployed, the boot space starts at a reasonable 349 litres. Kick out the three in the back row and flip them up to the sides of the boot and you have 710 litres, although that figure is slightly down on what it could be as the seats don’t stow neatly away under the floor.
Getting the third-row passengers out is a bit of a chore, because the middle row needs a hefty shove to move, while folding the third row jump seats is a power-assisted affair. The middle-seat passenger in the third row is hugely unlikely to be comfortable no matter their size, but the headroom is good anywhere you choose to sit, and the second row has heaps of legroom.
Scattered throughout are cupholders - I counted seven - and you get bottle holders in the doors. All three rows should be reasonably comfortable, with vents supplying climate-controlled air to each and everyone, and the middle row has its own set of controls.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
When you’re knocking on the door of $170,000, “good value” is relative. You’ll be pleased to hear, however, that the LX 570 S is properly loaded. You get 21-inch wheels, air suspension, comprehensive multi-terrain modes should you feel the need to get out amongst it, terrain cameras (with under-car view), variable steering, auto LED headlights, auto wipers, powered tailgate, reversing sensors, reversing camera, clearance sensors, sat nav, head-up display, power front seats, four-zone climate control, heated front seats, wireless phone charging, around-view cameras, sunroof, heated steering wheel, and heated outboard seats in the middle row.
The 12.3-inch screen is big but it’s the old Lexus system, controlled by the weird mixture of touchpad and four-way rocker switch. It’s never been a satisfactory control method and the system itself is a little cumbersome, lacking Apple CarPlay and Android Auto.
The kids in the back should be sorted, though, with an 11.6-inch HDMI-input screen on the back of each front seat, and a set of supplied headphones so that, once the kids are plugged in, you can enjoy the 19-speaker Mark Levinson stereo in peace.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
The 5.7-litre petrol V8 is classic Toyota/Lexus, unstressed and unhurried, with 270Kw and 530Nm. All of this is harnessed to an eight-speed automatic and an extremely capable off-road setup that almost nobody who buys this car will ever use.
The LX 570 S will tow up to 3500kg braked and 750kg braked.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
The official combined cycle figure of 14.4L/100km is fairly sobering but the real world is even more so - my time with the LX 570 S yielded an indicated 18.5L/100km, which was not unexpected given I spent a lot of time in urban and suburban driving. I don’t think that figure will come as a surprise to any owner of a 2600kg-plus petrol V8-powered four-wheel drive.
The LX 570 S has twin petrol tanks (93 and 45 litres) for a whopping 138-litre capacity to swallow 95 RON fuel, which, on my figures should deliver 745km between fills.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
First, some key figures - the LX 570 S is 5.08 metres long, 1.98 metres wide and 1.87 metres tall, depending on the height you’ve set the air suspension. It is Quite Large. Yes, cars like the Mazda CX-9 are as long and the Hyundai Palisade is nearly as tall, but given the LX’s humble origins, it just feels really, really big, and it looks it, too.
That feeling is not helped by oddly heavy and slow steering. The latter quality is a result of its off-roading abilities, but you can’t help but wonder if the variable-ratio steering couldn’t be made a bit quicker for town use. The S in the 570 S also adds sportier dampers front and rear, which do the ride quality few favours. Smooth roads are fine, of course, but concrete roads induce a weird porpoising movement that some air-suspended Land Rovers get, and it’s not particularly pleasant, although if you don’t use one of those roads, you won’t notice.
It's obviously a tricky machine to park and get around tight inner-city back streets. Our narrow suburban street posed a challenge when turning in and out of our narrow driveway with cars parked either side. And I did wonder about the strength of our driveway, given the heft of the LX.
I'm not going to pretend I enjoyed driving the LX, but it’s not bad to drive. You’re always aware of the sheer size and weight of the thing, though, as well as the conspicuous consumption of the very smooth and very agreeable V8. The engine does its best to shift the huge weight and the transmission is beautifully calibrated.
Once you’re on a motorway, progress is quite regal, too, so trips away in the LX will be supremely comfortable, even if you hit the busted-up dirt roads I accidentally ended up on.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
The LX has 10 airbags, ABS, stability and traction control, forward AEB (with pedestrian detection), auto high-beam, lane-departure warning, blind-spot monitoring, rear cross traffic alert and trailer-sway control.
The LX does not have an ANCAP safety rating. Its LandCruiser twin was last tested in 2011, so that’s not exactly relevant, given the huge rule changes and improvements in safety equipment since then.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
Lexus offers what I think is a unique four-year/100,000km warranty along with four years' roadside assist.
Capped-price servicing weighs in at $495 per service, almost $3000 over six services, and you'll be back at the dealer every six months or 10,000km before leaving with a loan car. Or the dealer will come and fetch the car from you and then return it freshly cleaned. Nice.
LX owners also get access to Lexus Encore Platinum . This generous program includes Lexus on Demand (you can book another Lexus - such as an LS or an RC F if you’re feeling racy - four times per year at some airports or dealers) and eight valet parking vouchers for some Westfields and Chadstone in Melbourne, all booked through the Encore app. There’s also a bunch of benefits inherited from the standard Encore program.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.