Lexus Lm350H vs Citroen C3 Aircross

What's the difference?

The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.

It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.

It’s just a bonus that it’s great to drive.

Welcome to the automotive equivalent of a business class airline suite.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

It's a good car, no question. Individuality is key to Citroen's brand appeal and you get that, too. A comfortable cabin, plush ride and hot damn, it's way too expensive, which is a crying shame. You could argue - as Citroen's product planners probably have - that it doesn't help to offer one in the mid-$20K mark because it won't make much money because so few people will buy it. Drop it at a premium, only lose a few opportunistic buyers but make more money per unit with committed fans? Why not, I guess?

Like most French cars, I'm glad it exists for weird French car fans like me to consider.

Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.

The Kia Carnival and Hyundai Staria are examples of good MPV design.

And the Lexus LM steps it up again. 

It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.

It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.

The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose. 

I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence. 

The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.

As you might imagine, it's an individual design. Lots of Cactus cues, like the roof rails, bluff front end and stacked headlights Hyundai, uh, appropriated for the Kona. Curiously, no 'airbumps' along the side despite the C3 hatch having them...

The 17-inch wheels somehow look tiddly given the airspace over the wheels and I can report that black is not really this car's colour, even with the contrasting white roof and weird Mazda 121 Shades special edition venetian blind treatment on the quarter window. Bit of an '80s throwback there for you.

Lots more Cactus inside though, starting with the brilliant front seats, squared-off steering wheel and funky air vents. The little tray on top of the glove box is good, but it isn't rubber-lined, so that's annoying.

The Top Gun handbrake is hilarious but apart from the texturing of the fabric on the seats, it's a tad dark below the windowline. 

While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.

The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced. 

Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.

There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?

The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.

But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.

And now to the main event - the second row.

Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.

Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.

Those captain’s seats are plush. Not quite Benz S-Class plush, but still.

They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.

Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.

Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.

There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.

Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.

I love the massively wide side windows that are tinted (or privacy glass), too.

Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.

The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.

The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.

Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.

With all seats in place the cargo space is limited. In fact, it’s just 110 litres.

That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.

Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.

All grades have a space-saver spare wheel.

Even for a little car, the Aircross could do better. The lack of a proper cupholder provision for the car - a solitary spot at the rear of the centre console - is mildly baffling until you remember that this car is from France. The French hate a cupholder but, obviously, you can fit wine bottles in the doors.

It's worth repeating just how comfortable and supportive the front seats are on any given journey. Broad but supportive and somehow perfectly sprung, I would cheerfully rip out most other front seats and replace them with these.

The rear seats are less of these things and anyone who forces anyone to use the middle seat should be ashamed of themselves. The headroom is good back there, though.

The boot is a big one for the size of the car, swallowing 410 litres and expanding to 1289 litres with both rear seat sections folded.

A perennial Citroen problem is the price - at $32,990, the tiny SUV is doing battle with cars that are really a size up, coming in closer in size to the Venue than, say, the ASX.

That Yaris Hybrid price (we're all still reeling from that number) scores you a 17-inch alloys, a six-speaker stereo, climate control, front camera, reversing camera, keyless entry and start, front and rear parking sensors, cruise control, sat nav, halogen headlights (yep, you read that right), head-up display, leather wheel and shifter, auto parking, auto wipers and headlights, wireless charging pad and a space-saver spare.

The central touchscreen is annoying in that there are almost no hardware switches for functions like climate control. The software is a bit on the slow side, too, but you do get Android Auto and Apple CarPlay. The stereo is fine.

There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.

The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).

One of the great engines in mass-produced road cars today has found its way under the bonnet of the Aircross. Peugeot-Citroen's 1.2-litre three-cylinder turbo is a cracking engine, serving up 81kW/205Nm through a six-speed Aisin-sourced auto to the front wheels.

While the 11.8-second dash to 100km/h is, uh, leisurely, the torque figure means that on the move it's not as sluggish as that number or its 1200kg kerb weight would suggest.

As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L. 

Our drive was so brief we did not get to record an on-test fuel figure.

The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.

Citroen claims a handy 6.6L/100km on the combined cycle and my week with the fizzy Frenchie included a trip over the hills and far away as well as a lot of suburban running. 

The digital display on the dashboard read 7.3L/100km, which isn't bad going without stop-start. It does require 95 RON premium fuel, though.

As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.

But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed. 

Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road. 

After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.  

The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.

The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.

The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant. 

Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.

Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year. 

The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.

That supple ride we experienced in the rear was also evident behind the wheel.

This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.

French cars have a very specific audience in this country, which includes weirdos like me. I've owned Peugeots and Renaults and loved every second of it.

Top of my list after my darling baby boy wrote off our family car (which was bought for him to drive), the Cactus was close to the top of the list. This fandom isn't blind, though - I know what I'm getting myself into having to dispassionately assess their faults and foibles as well as their triumphs and tangible benefits.

If I'm being honest - and it's just you and I here - I didn't think I'd like the C3 Aircross, there was just something about its SUV pretensions. I can't say the looks grabbed me and the inexplicable exclusion of the airbumps made me irrationally cross.

But once you slip behind that square-ish wheel into the comfortable embrace of those excellent seats, you forget the aesthetics (which did grow on me, even in black). 

The 1.2 turbo is, as ever, eager to please and well-matched to the six-speed auto. The two work well together to get you moving, although the engine is the noisiest installation I can remember. In the Peugeot 308, it's virtually silent.

On the move, the lovely ride also impresses, soaking up the bumps (except those aggressive rubber speed humps in shopping centre car parks) while keeping body roll to an acceptable minimum.

It's perfectly fine in the suburbs, even with its limited power. Breaking into traffic can be a bit of a moment, but there are slower cars about.

Where the Aircross is really good is out on the freeway. It's quiet for such a small car and that torque figure makes joining the M4 freeway (west out of Sydney) fine, and it cheerfully kept up on the climb up the Blue Mountains and the brakes and transmission were great down the other side.

Citroen is unashamedly about comfort over handling, but the trade-off for the comfort is pretty good in that it still handles despite a plush ride and being up on stilts.

Along with six airbags, ABS, stability and traction controls, the Aircross has low-speed AEB (up to 30km/h), blind-spot monitoring, lane departure warning, driver attention monitoring and speed sign recognition.

Three top tether anchors and two ISOFIX points complete the picture with a five-star Euro NCAP rating dating back to 2017. There is no corresponding ANCAP score, despite the agreement between the two agencies.

When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences. 

There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier. 

That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.

It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.

In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.

Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.

Citroen offers a class-competitive five-year/unlimited kilometre warranty with a five year service plan if you want to pre-pay.

That plan costs a stiff $2727 for your five visits (or every 12 months/15,000km). That's nearly three times what you'll pay for a C-HR or about $400 more than a Mazda CX-3.