What's the difference?
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
Volvo has been riding a massive wave of success in the Australian new car market, recording (at the time of writing) 20 consecutive months of year-on-year sales growth. An even more impressive achievement given the overall market has been heading in the opposite direction.
Any worm dunker worth their salt will tell you to fish where the fish are, and Volvo has embraced the world's SUV fascination, with the XC40, XC60, and XC90 offering charismatic design and intelligent engineering across three SUV size categories.
But, there's something about Volvo and wagons (and Golden Retrievers). For more than 60 years wagons have been part of the Swedish brand's DNA, and the latest expression is the V90 Cross Country.
In other markets the car is sold in 'civilian' V90 guise. That is, a front-wheel drive only version of the full-size S90 sedan (also not sold here). But we cop the V90 Cross Country, a higher riding, all-wheel drive, five-seater.
Could its more car-like drive characteristics tempt you away from the SUV pack?
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The V90 Cross Country is a carefully considered, hugely practical, and sleek full-size wagon. It has power to shift a family and all that goes with it, along with leading edge safety for maximum protection. The engine could be quieter, the ride smoother, and the warranty longer. But if you're thinking about a premium five-seat SUV, we suggest checking out the passenger car driveability this Volvo offers.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
Three people have led Volvo's drive towards its current ultra-cool design look and feel. Thomas Ingenlath is Volvo's long-time chief design officer (and CEO of the brand's performance car subsidiary, Polestar), Robin Page is head of Volvo design, and Maximilian Missoni oversees exterior design.
In a rare case of healthy designer egos not getting in the way of a positive outcome, this trio has developed a classically simple, Scandinavian approach combining echoes of Volvos past, like the large grille, complete with 'Iron Mark' logo, and current signature elements including the dramatic 'Thor's Hammer' LED headlights and lengthy tail-light clusters.
The Cross Country off-roady bit comes courtesy of black wheelarch over-fenders, with the same shade applied to the window glass surrounds, front air vents, side skirts and lower section of the rear bumper.
Inside, the look is cool and sophisticated, with clean form working hand-in-hand with straight-forward function. The colour palette runs from brushed metal highlights, through grey, to black.
Our test vehicle featured three option packages, with two impacting interior presentation. All the details are listed in the price and value section below, but in terms of the cabin, the 'Premium Pack' adds a panoramic glass sunroof, and tinted rear glass, while the 'Luxury Pack' brings ventilated 'Perforated Comfort Seats' trimmed in (partial) nappa leather (the standard trim is nappa leather 'accented'... without the perforations).
The overall feel is composed and serene, with a layered approach to the dash including a mix of soft-touch materials and 'metal mesh' highlight elements.
A 9.0-inch centre touchscreen is portrait oriented with large vertical vents either side, and a 12.3-inch digital driver display sits inside a compact instrument binnacle.
The seats look inviting with raised stitching defining neatly sculpted panels, the curved head restraints another characteristic Volvo touch.
Overall, the V90's design is carefully considered and understated, but far from boring. It's great to look at on the outside, while the interior is as calming as it is efficient.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
At just over 4.9m long, more than 2.0m wide, and a touch taller than 1.5m the V90 CC is a substantial wagon providing seating for five, ample cargo space, and lots of thoughtful touches to help ease the daily grind.
Those in front enjoy heaps of space as well as a centre console incorporating two cupholders, an oddments tray, two USB ports (one to enable Apple CarPlay/Android Auto connection and one for charging only) and a 12-volt socket, all able to be hidden by an elegant, roll-top cover. A similar, smaller cover rolls over a coin tray near the gearshift.
There's also a decent (cooled) glovebox, generous door bins with room for large bottles, and a small lidded box on the lower dash to the right of the steering wheel.
Switch to the rear and the 'roomy' theme continues. Sitting behind the driver's seat set for my 183cm (6.0ft) position I had plenty of leg and headroom, and the width of the car means three average-sized adults can populate the back seat without resorting to uncomfortable contortion.
A centre flip-down armrest houses a pair of pop-put cupholders, an oddments tray and a lidded storage box. But the modest door bins are too narrow for normal size bottles. On the upside, though, parents of small children everywhere will welcome the standard perforated pull-up blinds for each rear door window.
There are also netted map pockets on the back of the front seats, plus adjustable air vents at the back of the centre console and supplementary vents in the B-pillars. Our car's Versatility Pack option added a three-pin 220-volt power outlet at the base of the tunnel console, too.
Then, there's the business end, with the V90 coughing up 560 litres of boot space with the rear seats upright. More than enough to swallow our three-piece hard suitcase set (35, 68 and 105 litres) or the jumbo-size CarsGuide pram, or various combinations of the two.
With the second row 60/40 split-folding rear seat (with through port) down that grows to a substantial 913 litres. And that's measured to top of seat height. If you're loading up to the headlining those numbers stretch out to 723L/1526L.
Plus, there's a 12-volt outlet, bright lighting, a stretchy retaining strap on the right-hand wall, strategically placed shopping bag hooks and tie-down anchors at each corner of the floor.
The Versatility Pack option also adds a 'grocery bag holder' which is a piece of pure Nordic genius. It's essentially a flip-up board that pops out from the cargo floor with two bag hooks at the top and pair of elasticised retaining straps across its width. For small shopping loads it keeps things secure without the need to bring in a full cargo retaining net.
And to make lowering the rear seat and opening up that extra volume easier, the Versatility Pack also brings a pair of power control buttons for rear seat folding located near the rear door.
The space-saver spare is located under the floor, and if you're hitching things to the back, maximum tow weight for a braked trailer is 2500kg and 750kg unbraked.
Icing on the practicality cake is a handsfree power operated tailgate, which combines foot-under-the-rear-bumper auto opening with buttons in the door's lower edge to close it and lock the car.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
The question of value in the V90 Cross Country can't be considered without thinking about competitors, and the all-wheel drive premium wagon concept is available above, below, and in line with the Volvo's $80,990 (before on-road costs) price tag.
For $112,800 the Mercedes-Benz E220 All-Terrain offers a similar size package, also powered by a 2.0-litre, four-cylinder turbo-diesel engine. It's a well-equipped, luxury-focused offering, but can't match the Volvo for power and torque.
Audi's A4 allroad 45 TFSI is comparable at $74,800, but smaller than the Volvo in every key measure, and its petrol engine can't match the V90's grunt.
Then the Volkswagen Passat Alltrack 140TDI is yet another Euro all-wheel drive 2.0-litre turbo-diesel four, but this time the cost of entry is 'just' $51,290. Appreciably smaller than the Volvo it's a less powerful but neatly resolved option.
So, in terms of standard equipment we'll cover active and passive safety in the safety section below, but aside from that the features list includes: nappa leather accented trim, power-adjustable and heated front seats (with memory and adjustable lumbar support), a leather accented steering wheel and gear selector, four-zone climate control, satellite navigation, and 10-speaker high-performance audio (with digital radio plus Apple CarPlay and Android Auto connectivity). A voice control function enables hands-free management of media, phone, nav and climate.
There's also keyless entry and start, the handsfree power operated tailgate, a rear sunblind, LED headlights (with 'Active Bending' function), LED tail-lights, rain-sensing wipers, cruise control, 20-inch alloy rims, a 360-degree camera (including reversing camera), 'Park Assist Pilot + Park Assist' (front and rear), plus the 9.0-inch centre touchscreen and 12.3-inch digital instrument display.
Then on top of that lot, our test car was loaded with three option packs. The 'Premium Pack' ($5500) adds a power panoramic sunroof, tinted rear glass, and Bowers & Wilkins 15-speaker premium audio.
The 'Versatility Pack' ($3100) adds the grocery bag holder in the boot, a compass in the rear view mirror, the power folding rear backrest, a power outlet in the tunnel console, and rear air suspension.
Plus, the 'Luxury Pack' ($2000) tips in power side support and a massage function in the front seats, a heated steering wheel, and ventilated 'Comfort Seats' with perforated nappa leather accented upholstery.
Squeeze in 'Crystal White' metallic paint ($1900), and you're looking at an 'as-tested' price of $93,490 before on-road costs.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
The V90 Cross Country is powered by Volvo's (D4204T23) 2.0-litre, four-cylinder, twin-turbo diesel engine.
It's an all-alloy, direct-injection unit producing 173kW at 4000rpm and 480Nm from 1750-2250rpm.
Drive goes to all four wheels via an eight-speed automatic transmission and Volvo's fifth-generation, electronically-controlled all-wheel drive system (including off-road mode).
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
Claimed fuel economy for the combined (ADR 81/02 - urban, extra-urban) cycle is 5.7L/100km, the V90 CC emitting 149g/km of CO2 in the process.
Despite an standard auto stop-start system, after close to 300km of city, suburban and freeway driving, the on-board read-out settled on an average of 8.8L/100km. Using that number, the 60-litre tank provides a theoretical range of 680km.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
From the minute you hit the starter button there's no doubt a diesel engine resides under the V90's bonnet. This iteration of the 2.0-litre twin-turbo hasn't been around all that long, so its rather noisy character comes as a surprise. But once you get past that first impression, selecting D and extending your right ankle results in spirited acceleration.
Volvo claims 0-100km/h in 7.5sec, which is especially quick for a 1.9-tonne wagon, and with a grunty 480Nm of peak torque on tap in the suburban sweet spot - just 1750-2250rpm (with much of it hanging around beyond that), plenty of urge is always available. Continue pressing on and peak power (173kW) arrives at 4000rpm.
Add in slick changes from the eight-speed auto and this Volvo is a sleeper for the traffic light grand prix.
But once you've calmed down and settled into the urban crawl, the V90 CC's relatively patchy ride quality starts to make its presence felt.
It's the smaller bumps, holes and joins that typify urban Aussie roads that upset the V90. Suspension is double wishbone front, with an integral link and transverse leaf spring set-up at the back, and even with the optional air suspension fitted to the rear of our example, the car doesn't lead the pack for ride comfort.
Part of that could be down to the standard 20-inch rims shod with 245/45 Pirelli P Zero rubber. There's plenty of grip available with the variable all-wheel drive system obviously doing its bit to put the power where it's most useful. The electrically-assisted steering points nicely and delivers excellent road feel, but that niggling jiggling is always there. Interesting to note 19-inch alloys are a no-cost option.
Other than the engine sticking its nose in, the cabin is calm and relaxed. The seats feel super firm on first contact, but provide brilliant comfort over lengthy stretches. The brakes are disc all around, ventilated at the front (345mm fr/320mm rr) and the pedal is progressive and confidence inspiring.
Ergonomics are excellent, with the V90's dash and console controls and dials striking a user-friendly balance between screens and conventional buttons. The configurable digital instrument cluster is a stand-out.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
Volvo and safety are words that mesh like finely machined gears, and the C90 doesn't disappoint in terms of standard active and passive safety tech.
The car hasn't been assessed by ANCAP, but Euro NCAP gave it a maximum five-star score in 2017, in the process the V90 becoming the first car ever to score a full six points in the Autonomous Emergency Braking (AEB) for Pedestrians test.
As well as AEB (pedestrian, city, and inter-urban) the list of crash-avoidance features includes, ABS, EBA, 'Emergency Brake Light' (EBL), stability and traction controls, 'Intellisafe Surround' ('Blind Spot Information' with 'Cross Traffic Alert' and 'Collision Warning' front and rear with mitigation support), adaptive cruise control (including Pilot Assist lane guidance), 'Distance Alert', 360-degree camera (including rear parking camera), 'Park Assist Pilot + Park Assist' (front and rear), 'Hill Start Assist', 'Hill Descent Control', rain-sensing wipers, 'Steering Support', 'Oncoming Lane Mitigation', and 'Intersection Collision and Oncoming Mitigation' (with 'Brake Support'). Phew...
But if an impact is unavoidable you're supported by seven airbags (front, front side, curtain and driver's knee), Volvo's 'Side Impact Protection System' (energy absorbing body frame system working in concert with side and curtain airbags), neatly integrated child booster cushions (x2), a 'Whiplash Protection System' (seat and head restraint impact absorption), an active bonnet to minimise pedestrian injuries, as well as three top-tether points across the rear seat back with ISOFIX anchors on the two outer positions for child seats and baby capsules.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.
Volvo offers a three year/unlimited km warranty across its new car model range, including roadside assistance for the duration. Not outstanding when you consider the majority of mainstream brands are now at five years/unlimited km.
But, on the upside, once the warranty runs out, if you have your car serviced at an authorised Volvo dealer each year you receive a 12-month extension to the roadside assist coverage.
Service is recommended every 12 months/15,000km (whichever comes first) with a Volvo Service Plan covering scheduled servicing for the V90 over the first three years or 45,000km for $1895 (inc GST).