What's the difference?
Sole traders, SMEs, transport companies and corporate fleets are potential customers LDV is aiming at with its new eDeliver7 electric van range, which competes in Australia’s mid-sized (2.5-3.5-tonne GVM) commercial van segment.
The Chinese manufacturer claims the eDeliver7’s combination of quiet operation, reduced maintenance costs, no battery impact on cargo space and, critically, more competitive pricing is ideal for businesses looking to build ‘sustainable’ fleets.
As the number of battery electric van offerings continues to grow, we recently spent a week in one of the new eDeliver7 variants to see if it can offer a viable alternative to diesel powertrains that traditionally dominate this competitive market segment.
The Renault Master range has been refreshed, and this was our first chance to see what changes have been made.
You should be able to tell just by the look of the 2020 Master that there’s a new design with a more modern looking front-end. And the inside has been thoroughly modernised, too.
But with contemporary rivals such as the VW Crafter and Mercedes-Benz Sprinter - both of which launched in all-new generation guises in 2018 - the question is whether the ageing, yet facelifted Master is worthy of consideration.
We spent a week with it - and covered plenty of kays in it - to find out.
There’s room for improvement, but that room is getting smaller. For urban daily fleet or solo operation, using the convenience of back-to-base overnight charging, it offers a compelling alternative to diesel in terms of real-world driving range, performance, payload, warranty/servicing costs... and zero tailpipe emissions.
If you’re after a budget-conscious offering in the large van segment, the Renault Master could be a really solid proposition. It falls short of the safety expectations set by its newer rival, though, and that’s something you might not be able to put a price on.
The SWB Low Roof rides on a 3000mm wheelbase, which is 366mm shorter than the LWB models. As a result, its compact 4998mm overall length makes it well suited to work duties that require quick steering response and easy manoeuvrability in tight spaces. Plus its 1990mm height allows easy multi-storey car park access.
The front wheel-drive chassis has MacPherson strut front suspension, a leaf-spring solid-beam rear axle and four-wheel disc brakes, with the 77kWh lithium-ion battery mounted beneath the floor to optimise cargo bay volume.
It has a clean and streamlined appearance, with a functional grille that is “required to cool any later ICE (internal combustion engine) variants” according to LDV. So, in this application, it serves no purpose other than a styling feature.
Dark grey composite mouldings are used on the lower body sections to absorb the unsightly bumps and scrapes often inflected on these areas in hard-working vans.
The cabin’s interior has an upmarket look that creates a nice working environment, with a harmonious mix of colours, seat fabrics and soft-touch materials that display good fit and finish.
However, there’s no bulkhead to separate the cabin from the cargo bay, resulting in not only higher noise levels but also no protection for occupants from shifting cargo.
The cabin floor is covered in non-slip rubber finished in a smart ‘checker-plate’ pattern that's easy to wipe clean. The dash layout is uncluttered and the controls are easy to reach and intuitive to use. The transmission shifter is a stalk on the steering column.
Although the passenger bench seat has no adjustments, the centre position is surprisingly spacious, even for people my height (186cm) as it provides about 60mm of knee clearance from the dash. However, the centre passenger must also sit with their feet in a split-level position, due to a higher centre-floor section.
The front-end styling of the Master has been modernised with a “robust” new look which sees it adopt a more upright nose with a bulkier grille, squared-off headlights (with LED daytime running lights as standard, along with halogen headlights).
There were no other changes made to the exterior, so if you see it side on or from the rear, you’d be hard pressed to tell if it's the new model.
This is the second facelift for this generation (X62) Master, which originated back in 2010. It is also offered in some markets as a Nissan, Opel, and Vauxhall. And this version certainly freshens up the appearance, though the practicality of the Master line-up remains unchanged.
That’s a good thing: you can still get the van as a short-wheelbase with low roof (L1H1), a mid-wheelbase with mid roof (L2H2), a long-wheelbase with mid roof (L3H2), or an extra-long-wheelbase with high roof (L4H3). There’s also the choice of a single cab-chassis Platform ute model, too.
Our test model is the L2H2, meaning dimensions of 5575mm long on a lengthy 3682mm wheelbase (giving it a 13.6-metre turning circle), while the width is 2070mm and the height is 2499mm. Too tall for car parks (and drive-thru windows, in this age of social distancing).
The good news about the height, though, is that it allows you excellent interior dimensions. The cargo hold of this version is 3083mm long, 1765mm wide (and 1380mm between the wheel-arches, enough for Aussie pallets to slide in easily), and the height is 1894mm inside. I’m six-foot tall (1820mm) and that meant I could safely step in and out of the cargo zone without fear of hitting my head. The load space is 10.8 cubic metres in this spec.
As you’ll see in the interior section, the cabin has been given a bit of attention too - you can see it in the images below.
With a typically hefty 2300kg EV kerb weight, its 3650kg GVM allows for a sizeable 1350kg payload rating which is more than competitive with ICE rivals.
It’s also rated to tow up to 1500kg of braked trailer but with its 4250kg GCM (or how much it can legally carry and tow at the same time), that would require a substantial 900kg reduction in vehicle payload to 450kg to avoid exceeding the GCM. So, keep these numbers in mind if you plan to tow heavy.
The cargo bay is lined to mid-height and accessed through a kerbside sliding door with 990mm opening width, or through symmetrical rear barn-doors with 180-degree opening that’s handy for forklifts or when accessing loading docks.
The load floor, with its non-slip rubber surface, is 2547mm long and 1800mm wide with 1390mm between the rear wheel-housings.
That means it can carry up to two standard 1165mm-square Aussie pallets, two 1000mm x 1200mm Euro pallets or up to three 800mm x 1200mm Euro pallets.
And with its 1328mm internal height, it offers a competitive 5.9 cubic metres of load volume.
It’s also equipped with six load anchorage points plus bright LED lighting and a large handle at the front of the side-door opening to assist access.
Cabin storage includes a bottle-holder and bin in each front door, plus smaller bins above and below. There are also bottle/cupholders on each side of the dash and the driver has small bins on each side of the steering column.
There’s also a single glove box and a slender storage shelf above it for small items. And the centre seat’s backrest folds forward and flat to reveal a small work desk, with two more cupholders and an elastic strap to hold documents or laptops in place.
Like all vans in this segment there are some cabin smarts that will make your life a lot easier if you spend a lot of time in the cockpit.
There are storage options aplenty, including overhead folder holders, a trio of dash-top storage caddies, dash-top cup holders, huge door pockets with bottle holders, some smaller storage cubbies near the shifter, and a glovebox that is, in the French tradition, good to hold a pair of gloves and not much else. This model had the dual passenger bench seat, with a hidden storage section underneath, and you can fold the middle seat down to form a desk platform with cup holders if that’s what you need.
Along with the storage smarts, the updated Master has seen some major changes in terms of infotainment intelligence, too. The new 7.0-inch MediaNav touchscreen system with Apple CarPlay and Android Auto is a welcome advancement for the brand, and during my time in the vehicle it proved simple to use and quick to react. The sound isn’t terrific, with just two speakers fitted, and I had to turn it up pretty loud to overcome the wind noise from this mid-roof model.
The driver’s seat is comfortable and offers decent adjustment, with height and lumbar adjustment. It’s easy to step up into the cab, too, despite there not being side grab handles. The driver also gets a new digital instrument display section on the redesigned dashboard, which includes a gear-shift indicator (but not a gear position indicator), and a digital speedometer and trip computer.
The steering wheel is new, too, and it’s much nicer than the old grainy plastic number in the pre-facelift version. Gone are the round vents across the dash and round plastic sections of the old model - now there are squared-off, more modern looking finishes that clearly aim to mimic the exterior’s now boxy-edged body.
In the cargo zone there are multiple tie-down hooks (eight on the floor, four on the side wall pillars), making for plenty of options to secure a load - though as can often be found with these eye-hook points, they can be a little too far inboard to make good use of, and in the Master’s case, there are no tie-down points rear of the wheel-arches. There is a 12-volt outlet in the back pillar, however.
The new single-motor eDeliver7 range consists of four models, comprising SWB Low Roof and LWB Low Roof with a 77kWh battery, plus LWB Low Roof and LWB High Roof with an 88kWh battery.
Our SWB Low Roof test vehicle is the entry-level model, with a list price of $59,990 plus on-road costs. That’s considerably higher than diesel rivals like the Ford Transit Custom 320S ($55,990), Hyundai Staria-Load ($46,740) and Toyota’s dominant HiAce ($50,886).
Our example, finished in 'Blanc White', comes standard with 16-inch steel wheels and 215/65R16 tyres plus a full-size spare. There’s also a Type 2 11kW AC charging cable, dusk-sensing LED headlights with DRLs, front/rear fog lamps, heated door mirrors, reversing camera and more.
The keyless-entry cabin offers seating for three, comprising a driver’s bucket seat and two-passenger bench seat with heating for the two outer seating positions (tough luck if you’re in the middle during winter).
The driver’s seat has multiple manual adjustments including lumbar support and base-cushion rake, plus a fold-down inboard armrest.
There’s also a 4.2-inch LCD instrument cluster, electronic parking brake and a heated multi-function synthetic leather steering wheel with height (but no reach) adjustment.
A big 12.3-inch touchscreen controls the four-speaker multimedia system, which includes digital radio and Apple/Android connectivity. There are also two USB ports and a 12-volt socket, an extensive safety menu and more.
The 2020 update for the Renault Master saw prices adjusted to compensate for additional standard equipment now offered range wide.
You can read the full pricing and specs breakdown story here, but the standard goodies for the Master include: a new 7.0-inch touchscreen media system with USB input, Bluetooth, Apple CarPlay, Android Auto, sat nav and reversing camera display, a two-speaker sound system, rear parking sensors, 16-inch steel wheels with a full size spare fitted under the rear body, body-protective cladding, twin-view side mirrors with electric adjustment, electric windows, cruise control, air conditioning, remote central locking, halogen headlights, LED daytime running lights, and rear fog lights.
The list price for the L2H2 mid-wheelbase manual model used in this review is $47,490 plus on-road costs (RRP or MSRP), but Renault is advertising this exact spec for $47,990 drive-away, which is pretty compelling - you don’t even need to be an ABN holder for that discount.
The Master MWB van comes as standard with barn doors at the rear (270-degree opening), and a sliding side door on kerb side (left), while SWB models get 180-degree barn doors. It also features a steel bulkhead as standard, as well as a three-seat layout up front. There’s a handy lift-up base on the bench part of the seat, which allows you about 100 litres of hidden storage if you need it.
There are numerous options for buyers to customise their van to suit what they need. There are several packs to choose from, such as: the Trade Pack - wooden floor, full height timber wall lining, rear step, LED ceiling lights ($1600); the Business Pack - front fog lights, hands-free key card and push-button start, chrome exterior and interior trim finishes ($1000); and the Convenience Pack - auto high/low beam lights, lane departure warning, blind spot monitoring and front parking sensors ($1000).
You can option individual elements such as a driver’s side sliding door ($800), a driver’s suspension seat ($800 - removes the side airbag for the driver), a single passenger seat ($200 - N/A with driver suspension seat, adds passenger-side airbag protection), and if you choose RWD model there’s an available differential lock ($1000). Last but not least, you can have glazed dual sliding doors for $800, but only if you also option the Trade Pack.
Colour options include no-cost solid paint finishes in white, grey, dark blue, light blue, yellow, orange and red (the interesting colours will need to be pre-ordered). There are also three metallic paint options in grey, black or a silver/blue look, and the cost there is $1000.
Our test vehicle has a permanent magnet synchronous electric motor which produces up to 150kW of power and 330Nm of instant torque, delivering drive to the front wheels via a single-speed transmission.
The driver can select three levels of regenerative braking intensity. We used the strongest setting to ensure optimum battery top-ups when driving. This setting also requires minimal use of the brake pedal, due to powerful retardation each time the accelerator is released.
There’s also a choice of three drive modes. ‘Eco’ ensures minimal battery drain but performance is restrained and speed is capped at 90km/h. ‘Normal’ offers a good compromise in engine response and energy use, with speed increased to 120km/h. ‘Power’ is also capped at 120km/h but offers the most energetic performance and consumes the most energy.
The power outputs and torque figures depend on the transmission you choose.
Despite the fact that both manual and automatic versions of the Master run a 2.3-litre four-cylinder diesel engine, there’s a difference between the engines: the version with the six-speed manual transmission is a twin-turbo unit, while the six-speed automated manual transmission makes use of a single-turbo diesel.
There’s not much in it when it comes to the difference in outputs, however.
The manual version has a slight horsepower advantage, with 120kW of power (at 3500rpm) and 360Nm of torque (at 1500rpm).
The automated manual has a maximum power of 110kW (at 3500rpm) and 350Nm of torque (at 1500rpm).
Both transmissions are geared the same across all six ratios, though from experience, the automated manual is best left at the showroom. While rivals offer conventional torque converter automatic gearboxes to appeal to a broader customer base globally, the French brand persists with its pernickety somewhat-auto option instead.
The majority of models in the Master range are front-wheel drive (FWD), but there are a couple of long-wheelbase rear-wheel drive (RWD) models available. None are all-wheel drive (AWD) or four-wheel drive (4WD).
You might be interested to note the weight specs for the Master range. There are too many variables to bore you with here, but the details on the L2H2 mid-wheelbase manual I tested, according to Renault Australia, are as follows: kerb weight - 1887kg; gross vehicle mass/GVM - 3510kg; payload - 1623kg; towing capacity - 750kg un-braked, 2500kg braked. The gross combination mass (GCM) is 6000kg.
LDV claims our test vehicle’s 77kWh battery can deliver a (WLTP) driving range of up to 318km. The battery was fully charged when we collected the vehicle and we drove 211km. This comprised mostly city and suburban driving, about 50km of which was hauling a one-tonne-plus payload.
At the completion of our test, the dash display was claiming average energy consumption of 26kWh/100km. So, based on that figure, LDV’s claimed range of more than 300km from a single charge (unladen) is credible.
The 77kWh battery takes about eight hours to charge from five to 100 per cent using an 11kW AC home charger, or around 43 minutes for 20-80 per cent using a 78kW DC charger.
There is no official combined fuel consumption claim figure stated by Renault, as the vehicle falls into the heavy commercial vehicle space.
But I can tell you it’s pretty impressive for fuel economy. I saw an average of just 8.5 litres per 100 kilometres over more than 1000km of testing - more than half of which was with the van loaded up with hundreds of kilograms of load.
With a 100-litre diesel tank, you could theoretically get about 1150km to a fill, and that’s with a mix of loaded and unloaded driving.
One thing, though: most vehicles have a graphic on their dashboard to show which side the filler neck is - you know, you see a fuel bowser and the filler is on the right, that means your vehicle’s filler is on the right. Not in the Master. It has a graphic with the filler on the right, but the actual fuel cap is on the left. And like most vans, you have to open the passenger door to fuel up.
Worried about AdBlue? No need - the engine used in the Master range is a Euro 5 unit, so there is a diesel particulate filter, but no urea after treatment setup to mention.
There’s no handle on the driver’s windscreen pillar to assist climbing aboard, or a driver’s left footrest, both of which would be welcome additions. The driver’s seat is comfortable and the flat-bottom steering wheel with height adjustment provides ample space.
It has clear eyelines to the large door mirrors but vision through the central rear view mirror is obscured by the thick central join of the symmetrical rear barn-doors, which is wide enough to block vision of a vehicle travelling behind. Asymmetric doors would alleviate this.
Being a solid-walled van, there’s a huge blind-spot over the driver’s left shoulder, but fortunately the left door-mirror is assisted by blind-spot monitoring. And there’s rear cross-traffic alert when reversing out of driveways or loading docks. These active aids should be mandatory on all solid-walled vans.
We’re often critical of steering and ride quality in Chinese LCVs but the eDeliver7 has refreshing chassis refinement, from its responsive and nicely-weighted steering to its relatively supple unladen ride quality.
The single 150kW/330Nm electric motor provides an effortless surge of acceleration in all drive modes, with the Power setting producing enough instant torque to make the front tyres chirp on occasions.
Its near-silent operation also ensures deceptive acceleration, which is why the absence of a digital speedo is a glaring omission and needs to be included.
The EV silence, though, is largely negated at speeds above 80km/h due to tyre roar emanating from the rear wheel-housings, which can be intrusive enough to require raised voices. Noise-absorbing materials in the cargo bay (like the HiAce’s full-length roof-liner) would be useful.
To test its load-hauling ability, we forklifted 975kg into the cargo bay. Combined with our two-man crew, this 1155kg payload was less than 200kg shy of the van’s 1350kg limit.
The rear leaf-springs barely flinched under this loading as they compressed only 25mm, which engaged large cone-shaped jounce rubbers above the springs that provide a smooth-riding second stage of support.
Impressively, changes in ride quality and acceleration were minimal, as it proved more than competent in hauling this big payload on a congested city and suburban test route which typified the urban environments these vehicles are designed for.
I did a mix of driving in the Master over the week I had it, including more than 600km of unladen driving.
Why so many kays? I used it to move house, which meant I completed two “full” trips between Sydney’s inner-west and Cowra in the Central West of NSW, and two “empty” trips back to Sydney, as well.
I’ll get to how it drove with a load on board in the section below, but the unladen experience was pretty positive.
The engine and transmission are well teamed, and there’s a good amount of usable torque and very little lag to speak of.
As with this entire generation of engines - a derivative engine in a different state of tune is used in the Nissan Navara - the refinement is mostly good until you reach higher in the rev range, where it can get a bit noisy and clattery. But the best work is done down low in the rev zone anyway.
The manual shift action isn’t what I’d call “slinky”, more “clicky”. But it’s easy to row between gears as the action is light and the clutch isn’t too heavy, either. The gearing is generous, meaning you can saunter in sixth gear around 70km/h without the engine labouring too hard, and it’ll accelerate from there to freeway pace - provided you’re not going uphill.
There is a bit of ratio management required if you encounter a steep incline, but generally it’s a decently strong powertrain for its intended use - more on that below.
I’m always astounded about the steering and ride characteristics of vans of this size. Yes, it’s large, and yes, it can get blown around a little by crosswinds, and yes, you need to factor in the longish-wheelbase and larger turning circle that results from that… but it drives a lot smaller than it is.
The steering is direct and accurate, easy to judge at high or low speeds - which is great news when you’re parking (and there’s a good quality reversing camera and rear parking sensors, but you’ve just gotta remember the roof height, too).
The ride is adequate without a load on board, too. The independent McPherson strut front suspension copes well with changes in surface and bump control, though it can be a little bouncy at times. The rear suspension is a leaf-spring torsion beam setup, and it can be a little clumsy over road joins when unladen.
It also brakes well, with solid and trustworthy response from the four-wheel disc brakes at all speeds.
No ANCAP rating at this stage but it does boast a solid suite of passive and active features including six airbags, AEB, front collision warning, blind-spot monitoring, rear cross-traffic alert, lane-keeping, speed sign recognition, front/rear parking sensors, reversing camera, adaptive cruise, tyre pressure monitoring, adjustable overspeed alarm and more.
While there has been a safety revolution in the van segment in recent years led by Mercedes and VW, Renault has been left behind to a degree.
The Renault Master has never been put through NCAP or ANCAP crash testing. So there’s no safety star rating to speak of.
And it falls short of its chief rivals, as it doesn’t have any sort of auto emergency braking (AEB) or forward collision warning system at all.
It has a reversing camera and rear parking sensors, plus dual front airbags and driver’s side airbag protection (not passenger though?), and there are no curtain airbags either. But it has electronic stability control (ESC), electronic brake force distribution, and hill start assist with Renault’s Grip X-tend system that is designed to allow better traction in slippery situations.
You can option some safety technology into the manual versions of the Master, by way of the Convenience Pack. For $1000 it adds auto high/low beam lights, lane departure warning (not active lane keeping assist), blind spot warning (not rear cross-traffic alert), and front parking sensors.
I understand the argument that buyers shouldn’t have to pay for anything they don’t need, especially when it comes to business vehicles. But I hope that behind closed doors Renault is working furiously to improve the safety equipment offering as a matter of priority.
LDV's warranty for the eDeliver 7 is five years/160,000km whichever occurs first, plus five years/unlimited km roadside assist.
The lithium-ion battery has a separate eight year/250,000km warranty.
Scheduled servicing is every two years/30,000km, with a capped-price of $1393 applying to the first three services up to six years/90,000km. That’s an average cost of only $464 every two years.
The Renault van range is covered by a warranty plan that isn’t as good as you’ll get from VW or Ford. That is, the Master (and Trafic and Kangoo below it) have a three-year/unlimited kilometre warranty cover, which is two years shorter than the best in the class.
Service intervals are business-friendly at 12 months/30,000km, with a capped-price service plan spanning the first three years/90,000km. The service price is $599 per visit, but keep in mind you will need to replace the coolant ($132) and brake fluid ($79) every 60,000km. There’s also an accessory belt replacement at 90,000km ($506).
If you service your van at Renault, you’ll also be eligible for up to four years of roadside assistance cover. From the showroom floor there is 12 months cover.
Concerned about issues, problems, recalls, questions, queries, complaints, or reliability issues? Check out our Renault Master problems page.